What users are saying about
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Top Rated
102 Ratings

6sense

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Top Rated
102 Ratings
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Score 8.6 out of 100
4 Ratings
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Score 4.6 out of 100

Likelihood to Recommend

6sense

Good for going full ABM and getting insights on your target enterprise accounts. We're still working through training our sales team how to use it, but I can see the value in terms of the information available and allowing them to prioritize which accounts to go after and when.Not great if you're selling into SMBs as info on these companies can be somewhat limited and the pricepoint of the platform may not make sense.
Anonymous | TrustRadius Reviewer

Definitive Healthcare

Trial [Definitive Healthcare] and make sure you test all scenarios. Once they lock you into a contract, they're not letting you out of it, even if you prove that their database lacks key information that you were looking for. You'll be running around and chasing them for months and still get no resolution.
Anonymous | TrustRadius Reviewer

Pros

6sense

  • Their predictive analytics has thus far proven to be incredibly accurate
  • The UI is intuitive and provides a very good user experience
  • Their implementation process was excellent! What might have been overwhelming and cumbersome was made simple and easy to understand.
Kyle Evilsizor | TrustRadius Reviewer

Definitive Healthcare

  • We can link information directly to Salesforce pages. Automatically updates on pages.
  • Gives specifics about organizations such as executives, size, revenue, etc.
Anonymous | TrustRadius Reviewer

Cons

6sense

  • Next Best Action feature - this feature is loved by our sales teams as it gives visibility to individuals within accounts whom we have in our CRM, and those that we do not and should be pursued by sales. as part of the "talking points," it would be great to add the competing technologies, and not only highlight the marketing activities done by the individual.
Anonymous | TrustRadius Reviewer

Definitive Healthcare

  • Outdated UI and lacks integration with popular software
  • Account Management team is unempowered to solve problems or come up with creative solutions.
  • Slow response time. I waited 3 weeks for a response from their team on a question.
  • Database lack key contacts especially Director level and above. Poor tool for sales team.
  • Poor customer service. I constantly felt like I was chasing them for a meeting or on questions.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

6sense

6sense 1.0
Based on 1 answer
product is buggy and I have lost all confidence and support is terrible.
Anonymous | TrustRadius Reviewer

Definitive Healthcare

No score
No answers yet
No answers on this topic

Usability

6sense

6sense 7.7
Based on 25 answers
The platform is pretty straightforward as far as creating new segments and what's available to do so. The launch of digital advertising has greatly improved in recent months which has been great for our digital team. Adding or removing users and updating integration points is pretty easy as well. Reporting has also been recently updated which makes reporting on usage and ROI much easier too.
Jim Barron | TrustRadius Reviewer

Definitive Healthcare

Definitive Healthcare 1.0
Based on 1 answer
It was unusable for us because key contacts were not there and our sales team had to tell Definitive what contacts were missing. Waste of time and money.
Anonymous | TrustRadius Reviewer

Support Rating

6sense

6sense 7.9
Based on 26 answers
Their Customer Success model is delivered as advertised. We're very satisfied with the availability of support. They care as much about our success as we do. We also had an issue where we believed there was an issue in a piece of functionality. They continued to dig until they found the problem and immediately put the fix into a patch.
Cay Gliebe | TrustRadius Reviewer

Definitive Healthcare

Definitive Healthcare 1.0
Based on 1 answer
Account Managers and team often do not respond for weeks at a time.
Anonymous | TrustRadius Reviewer

Implementation Rating

6sense

6sense 1.0
Based on 1 answer
dont implement it
Anonymous | TrustRadius Reviewer

Definitive Healthcare

No score
No answers yet
No answers on this topic

Alternatives Considered

6sense

Based on my team's collective feedback, we just felt that Demandbase fell short of some of the capabilities we expected it to have and have also had a much more positive experience with the 6sense customer success team as well
Stephanie Pennell | TrustRadius Reviewer

Definitive Healthcare

I use both. Definitive Healthcare is better when you need specific hospital and clinic names. ZoomInfo only gives you a local address but refers to each location as the health system name so hard to define where particular people are from.
Anonymous | TrustRadius Reviewer

Return on Investment

6sense

  • Increased understanding of our position among competitors in our markets
  • identified several "at risk" accounts before we would have ever known there were any issues.
  • improved our advertising spend by allowing us to hyper target our efforts--saving budget and increasing effectiveness.
Kyle Evilsizor | TrustRadius Reviewer

Definitive Healthcare

  • Made it easy for us to define which companies we should be reaching out to.
  • Integration with Salesforce made accounts more efficient.
Anonymous | TrustRadius Reviewer

Pricing Details

6sense

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Definitive Healthcare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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