6sense Review
Overall Satisfaction with 6sense
I think that one of the business problems was delivering insights across a massive organization within a timely manner. One of the simplest aspects of the tool that I think is also the most impactful is the alerts feature. You're basically able to create an audience of one account all the way to hundreds of accounts and receive alerts on a daily basis or a weekly basis or whatever cadence you set on that particular account and how they're interacting with your website or how they're interacting with things that might be relevant to your sale. You're also able to share those across departments. Marketing gets those insights, but also sales gets those insights. That helps you to really align around a central idea.
Pros
- I mean, it's a market leader for a reason. One of those aspects that I think you just don't get on any other tool is the location-based intent. You cannot access that with other competitors who, we won't mention them, but being able to see, especially in this dispersed workplace world that we live in now where people work remote, you're able to understand where the individuals are actually residing, who are conducting these activities that are meaningful to your business. If you're maybe trying to target a massive company like Intel or something like that, you can see are people looking for somebody at Intel is looking for your product in New York, or if somebody is looking for that product in LA and that helps you understand who those people might be, where those buying committees might reside.
Cons
- The only thing that I can think of, and it's not something that I particularly find annoying, but I know that executives, when they do have pushback about the tool, the thing that I hear them say is that they want that ability to see not just how 6sense is impacting from an attribution standpoint, the sale, they want to see more broad attribution capabilities within the tool. I actually think that having a marketer's level knowledge of the technology, I think it probably could be accomplished. That's a possibility that I think would make it an even easier sell internally or externally.
- In my past role, what I really noticed was that we were able to get ahead of a lot of expansion opportunities. If it's a huge company that maybe doesn't realize that you already have an engagement with them, but you could also help them in another area, they don't have that awareness perhaps that you could help them there. 6sense allows you to input the keywords that are relevant to your business across the board so you can see if they start to have some intent for that and then get ahead of the sale a little bit, sort of intercept the possibility that they might go with a competitor or something like that.
- Also, one thing that I think we saw to be pretty high impact is that 6sense's ability to help prevent churn. You have a lot of customers and you start to see that maybe they are looking at competitors, you can sort of do some kind of crisis management and intercept and understand maybe where their mind's at. I come from a family of marketers and my dad used to always say buyers are liars. I think that this allows you to totally bypass that. You can understand the mind of the buyer in a really intimate way.
Anonymous is kind of like air quotes, right? Because if you're scrappy enough you can usually figure out what the truth is behind the anonymous piece. I think that anonymous data also helps you to kind of take the temperature of an account. Maybe you don't know where that data is coming from, but the frequency that it's basically happening at. If all of a sudden anonymously at an account you're seeing there's a really high uptick in some kind of a competitive solution or solution that you offer or whatever that might be, you might not necessarily know who it's coming from, but you can understand what I always say is the temperature of the account.
One thing I'll say about this that I don't know if I've said already is that with that AI-enabled predictive piece, one thing that I don't think is always top of mind for traditional demand generators and should be top of mind for anybody who is looking at account-based marketing is the predict or that journey across the funnel, it's dynamic. They're not just going from awareness to consideration to decision to purchase. They might move back and forth dynamically across the funnel at any given point in time. If maybe there were a ton of conversations going on internally and there's a lot of excitement about a new benefit solution or a new engineering solution, but then who knows? Maybe there was a conversation about budget and it started to kind of fall off and the queries online as anonymous activities started to wane a little bit, maybe they moved back into awareness, so the AI component of 6sense lets you see not just their journey down the funnel, but their journey across so you can deliver content that might be relevant to sort of reengage and really meet them where they're at.
There's something to be said for just a very seamless user experience. I think that's paramount, especially when you're trying to align sales and marketing. You're never going to get a salesperson to say, "oh, I want to sit here and learn this tool." You need to make it super easy, super digestible for them. AI think that having that ability to integrate with Salesforce, they have a great iframe feature that allows you to just access everything about an account within one singular view. Everyone can align around that with that easy user experience.
Do you think 6sense delivers good value for the price?
Yes
Are you happy with 6sense's feature set?
Yes
Did 6sense live up to sales and marketing promises?
Yes
Did implementation of 6sense go as expected?
Yes
Would you buy 6sense again?
Yes
6sense Feature Ratings
Using 6sense
4 - Soon to be 4 individuals, we will use 6Sense to prioritize and align around accounts on a daily basis for SDR outreach, as well as overarching prioritization of accounts for our GTM. Across marketing (ABM/Demand Generation) and Sales/Business development. We will use the tool and its data as the shared "source of truth."
1 - This is my role. In past roles I have worked as a specific internal resource for large agencies and startups alike to leverage 6Sense in organizational strategy and tactical execution. This is not necessary to have in order to support in-house usage on a on-going basis, but an understanding of ABM conceptually, and an understanding of the objectives of the tool are essential.
- Segmentation
- Account Prioritization
- Intent signals/ alerts
- Advertising (display)
- To identify dispersed buying teams
- To unearth high-intent accounts not previously on our radar
- To get ahead of potential existing client churn
- Automating gifting/ sends based on intent activity
- HTML5 ads/ more personalized on-site experiences based on intent data


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