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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    7shifts

    Score9.5 out of 10
    N/A7shifts is a restaurant workforce and scheduling management application, which also features collaboration features, from the Canadian company of the same name.

    $0

    Deputy

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, HR, payroll, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can…

    $5.50

    per month per user

    Pricing
    7shiftsDeputy
    Editions & Modules
    Free
    $0.00
    Appetizer
    $19.99
    per location/per month
    Entree
    $43.99
    per location/per month
    The Works
    $74.97
    per location/per month
    Gourmet
    Contact sales team
    Lite
    $5.50
    per month per user
    Core
    $7.25
    per month per user
    Pro
    $10
    per month per user
    Offerings
    Pricing Offerings
    7shiftsDeputy
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDiscount available for annual billing.
    More Pricing Information
    Community Pulse
    7shiftsDeputy
    Considered Both Products
    7shifts
    No answer on this topic
    Deputy
    Chose Deputy
    7shifts was not able to provide the integration we needed for our payroll system and no support to integrate with our HR system. It also did not have the ability to create custom reports or create reports in a format that we could use for payroll. The user interface was a bit …
    Incentivized
    Chose Deputy
    I had issues with 7shifts when trying them for a different company. Deputy is more user friendly.
    Incentivized
    Chose Deputy
    7shifts is also a great solution. It has a better interface but has no integrated tasking, weaker messaging, and less flexible vacation tracking.
    Incentivized
    Chose Deputy
    Feature and functionality wise they are very similar. I liked the UI for both platforms. The main reason we ended up choosing Deputy is because of their good pricing, Deputy was significantly less costly, thus we are getting more value. The other reason was that I liked the …
    Incentivized
    Chose Deputy
    I felt Deputy had the best pricing and functionality as well as the ability to set up the scheduler by myself. I found it easy to use for both Administrators of the product and end users. I looked at a number of other solutions, but needed an immediate solution and Deputy fit …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    385 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    363 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    366 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    321 Answers
    Implementation went as expected
    No answers on this topic
    91%
    Implementation went as expected
    348 Answers
    Features
    7shiftsDeputy
    Workforce Management Software Features
    Comparison of Workforce Management Software Features features of 7shifts and Deputy
    Feature
    7shifts
    -
    Ratings
    Deputy
    6.0
    1 Ratings
    14% below category average
    Scheduling and Shift Management00 Ratings8.01 Ratings
    Workforce Reporting and Analytics00 Ratings5.01 Ratings
    Workforce Compliance Monitoring00 Ratings9.01 Ratings
    Mobile Accessibility00 Ratings10.01 Ratings
    Task Assignment and Tracking00 Ratings5.01 Ratings
    Forecasting and Resource Planning00 Ratings3.01 Ratings
    Staffing Forecasting and Resource Planning00 Ratings3.01 Ratings
    Shift Swapping and Time-Off Requests00 Ratings5.01 Ratings
    Best Alternatives
    7shiftsDeputy
    Small Businesses
    When I Work
    Score6.5 out of 10
    No answers on this topic
    Medium-sized Companies
    When I Work
    Score6.5 out of 10
    Harri
    Score6 out of 10
    Enterprises
    No answers on this topic
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    7shiftsDeputy
    Likelihood to Recommend
    10.0
    (6 ratings)
    8.8
    (409 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (46 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (404 ratings)
    Availability
    -
    (0 ratings)
    9.5
    (5 ratings)
    Performance
    -
    (0 ratings)
    9.2
    (5 ratings)
    Support Rating
    10.0
    (4 ratings)
    8.4
    (30 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.2
    (398 ratings)
    Configurability
    -
    (0 ratings)
    7.8
    (6 ratings)
    Ease of integration
    -
    (0 ratings)
    6.7
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    9.3
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.8
    (5 ratings)
    User Testimonials
    7shiftsDeputy
    Likelihood to Recommend
    7shifts
    7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
    Incentivized
    Read full review
    Deputy
    [My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
    Incentivized
    Read full review
    Pros
    7shifts
    • Staff can easily access fellow team members' contact info (phone & email).
    • Staff can easily enter availability or time off.
    • Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
    • Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.
    Incentivized
    Read full review
    Deputy
    • Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
    • Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
    • Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
    • Task Management - simple to use task lists help keep my team organized
    Incentivized
    Read full review
    Cons
    7shifts
    • When creating schedules I wish there was a way to remember the last schedule you were on instead of ordering them in alphabetical order.
    • When working on a schedule, again when you revisit it, it alphabetizes the employees instead of keeping them in the order you add them. This is pertinent for our business because we're reservation-based and work off of a rotating schedule where the lowest ones are called off if there are not enough reservations.
    Incentivized
    Read full review
    Deputy
    • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
    • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
    • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
    Incentivized
    Read full review
    Likelihood to Renew
    7shifts
    No answers on this topic
    Deputy
    The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
    Incentivized
    Read full review
    Usability
    7shifts
    No answers on this topic
    Deputy
    Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.
    Incentivized
    Read full review
    Reliability and Availability
    7shifts
    No answers on this topic
    Deputy
    We have never had a problem with deputy being unavailable
    Incentivized
    Read full review
    Performance
    7shifts
    No answers on this topic
    Deputy
    Everything is quick and easy
    Incentivized
    Read full review
    Support Rating
    7shifts
    I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.
    Incentivized
    Read full review
    Deputy
    Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
    Incentivized
    Read full review
    In-Person Training
    7shifts
    No answers on this topic
    Deputy
    It was super easy and quick
    Incentivized
    Read full review
    Online Training
    7shifts
    No answers on this topic
    Deputy
    Did a great job of getting us up to speed with their online documentation.
    Incentivized
    Read full review
    Implementation Rating
    7shifts
    No answers on this topic
    Deputy
    It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
    Incentivized
    Read full review
    Alternatives Considered
    7shifts
    For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
    Incentivized
    Read full review
    Deputy
    For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
    Incentivized
    Read full review
    Scalability
    7shifts
    No answers on this topic
    Deputy
    We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
    Incentivized
    Read full review
    Return on Investment
    7shifts
    • Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C.
    • Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive
    • Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER
    Incentivized
    Read full review
    Deputy
    • Hundreds of man-hours saved monthly that previously was spent on recording hours work.
    • Holiday management is very clear and support fair treatment of staff.
    • The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
    Incentivized
    Read full review
    ScreenShots

    Deputy Screenshots

    Screenshot of the mobile app displaying who is currently on the clock and who is late.Screenshot of where to find a replacement from a phone in seconds.Screenshot of the iPad app.