Likelihood to Recommend The learner dashboard is beautiful along with the complete interface experience. It doesn't take long to get accustomed to it. The steps for a user to purchase an ecommerce course is very similar to other popular ecommerce site such as Amazon. This is very advantageous since the general user is familiar with sites like Amazon. The process of using Enrollment Keys is not quite easy and friendly to utilize.
Read full review We have special locations that work differently and I have recommended this to them. Even for locations set up differently, it still applies. Because everything can be personalized to fit the need of the user. These locations have become so adept at it that they have become admins themselves so they can implement their ideas immediately. I have yet to come across a scenario where this is not appropriate
Read full review Pros Customer Service - Our CSM, Kirsten Spak, provides friendly, timely and high quality help and has helps us to understand and efficiently use the system. Course Creation - We have been able to create custom courses with a wide range of features, including branding, audio, video and assessments. Reporting - Absorb LMS offers a robust reporting function which allows us to understand our users and meet the needs of our partners when user information is required for their projects. Read full review Ease of use - this product is so easy to use! Building courses, curriculum, tracking, etc. Tracking - we FINALLY have a way to track tests and completion of courses! An absolute LIFESAVER. Accessibility - it seamlessly works on all platforms (iPads, computers, cell phones). Read full review Cons Wish there was an automated cadence of Sandbox refresh Wish licensing was based on active users not just those added to the system (potentially issue related to our interface) Wish there were more options for administrative bulk uploading capabilities without having to engage Absorb LMS team Read full review User accounts: HotSchedules Train has each user in the system by first and last name which is a great tool but this becomes a problem when you have more than one person in your company with the same first and last name. Maybe they should identify by email instead of name so accounts of users with the same name do not merge together. Copying Course or Test: Throughout the system you see the option to copy a course or a test but then the only place you can "paste" is within that same course or test. If I am creating two different courses or test that are similar it would be easy to use this function if it were designed a little better. Instead to "copy" a quiz you need to add all questions to a pool. In order to "copy" a course you would need to just create a new one from scratch. Read full review Likelihood to Renew We have no plans to move away from Absorb at this time. It has all of the functionality we are looking for in a learning management system and we have a lot of info stored in our LMS system for trainings including all of our current and past employee transcripts. It is also getting easier to manager with being able to connect the LMS to ADP to update employee reporting/department/location/etc. We don't have a need or reason to move away from Absorb at this time.
Read full review Usability Absorb LMS is easy to use from both a user experience and admin experience. For users, navigating the site to complete assignments or finding courses to develop new skills is very user-friendly. As an admin, the course creation tools walk you through each step simply, but have a ton of functionality to support any of your training needs.
Read full review The training necessary for the managers and trainers is minimal. The system is very intuitive and HotSchedules customer support is the best support team I have ever dealt with. They are quick to respond and keep you informed through the whole process. As for new hires, you just put them in front of a tablet or computer and they just go. Our trainees have better retention and they much prefer to go through the training on-line then having to read pages of documents.
Read full review Reliability and Availability The customer service team is top notch. They have always been readily available and quick to assist regardless of the day or time of the call
Read full review Performance Absorb LMS's performance is very reliable and consistent. Pages load quickly. Report are generated within a reasonable amount of time (even with significant amounts of data), etc. Nothing seems to slow it down.
Read full review Support Rating Absorb LMS's client service managers have been extremely responsive, efficient, and available. While we pay for a higher level of support, we have found it well worth the investment. We've been less pleased with the accounting side of the organization, but that has little impact on the delivery of training to our clients and employees.
Read full review Online Training I meet and do training with my absorb support every week. and I have all my questions answered! it's great
Read full review Alternatives Considered hands down favorite in look, function, cost and service. Others were close but could not meet our external and internal cases. Our current one (we looked at them again) did not have 40% of the functionality or value, despite the bargain cost, it was not worth it to continue. Only new hires used our LMS for onboarding because they had to; no one went back for more training. With Absorb our classes are more dynamic and targeted.
Read full review We did not use Wisetail, but we went through several weeks of training calls when we were deciding between that LMS and Schoox. We selected Schoox because of the integration with HotSchedules, something we already used, and the ongoing ease it would provide in shifting job codes and new roles within the organization
Read full review Scalability This is one of the main reasons we chose Absorb as our LMS. It is a very user-friendly application that is able to be deployed across multiple departments in geographically dispersed locations. It works amazingly well for us.
Read full review Return on Investment Absorb LMS's user-friendly interface and interactive learning features contributed to a 150% increase in learner engagement levels. The platform's ability to deliver engaging content and quizzes enhances employee participation and knowledge retention at retail With Absorb LMS, we are looking to streamline our remote employee onboarding process, and tracking to reduce the time taken for new hires to complete training modules by 30%. Read full review It has made it possible for all workers to take part in fruitful and efficient training. Referral and instruction provided by employers and coworkers. Every member of the team and trainer can access it at any given moment in time. Suitable for all training tests once again. Read full review ScreenShots