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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Accelo

    Score3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Accelo is a Professional Services Automation (PSA) platform designed to provide visibility into operational risks for service-based organizations. While traditional tools often focus on historical data, Accelo is intended to surface real-time risks such as Project Overruns, Resource Overloading, and Scope Creep. The platform integrates the full client lifecycle, including CRM, Quoting, Project Delivery, Support Ticketing, Time and Expense Tracking, Retainer Management, and…N/A

    Atlassian Jira

    Score8.4 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    Pricing
    AcceloAtlassian Jira
    Editions & Modules
    No answers on this topic
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    Offerings
    Pricing Offerings
    AcceloAtlassian Jira
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsHigher volume teams may qualify buyers for a discount.
    More Pricing Information
    Community Pulse
    AcceloAtlassian Jira
    Considered Both Products
    Accelo
    Chose Accelo
    We used Workfront prior to using Accelo, mainly for project management and retainer management. There is no comparison between the two as Accelo blows it away.
    Incentivized
    Atlassian
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    138 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    121 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    136 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    71 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    91 Answers
    Features
    AcceloAtlassian Jira
    Project Management
    Comparison of Project Management features of Accelo and Atlassian Jira
    Feature
    Accelo
    -
    Ratings
    Atlassian Jira
    7.8
    66 Ratings
    2% above category average
    Task Management00 Ratings8.765 Ratings
    Resource Management00 Ratings7.963 Ratings
    Gantt Charts00 Ratings7.149 Ratings
    Scheduling00 Ratings7.858 Ratings
    Workflow Automation00 Ratings7.861 Ratings
    Team Collaboration00 Ratings8.564 Ratings
    Support for Agile Methodology00 Ratings8.765 Ratings
    Support for Waterfall Methodology00 Ratings7.950 Ratings
    Document Management00 Ratings6.954 Ratings
    Email integration00 Ratings7.855 Ratings
    Mobile Access00 Ratings7.044 Ratings
    Timesheet Tracking00 Ratings7.744 Ratings
    Change request and Case Management00 Ratings8.149 Ratings
    Budget and Expense Management00 Ratings7.136 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Accelo and Atlassian Jira
    Feature
    Accelo
    -
    Ratings
    Atlassian Jira
    7.7
    40 Ratings
    0% above category average
    Quotes/estimates00 Ratings7.732 Ratings
    Invoicing00 Ratings8.125 Ratings
    Project & financial reporting00 Ratings7.436 Ratings
    Integration with accounting software00 Ratings7.427 Ratings
    Best Alternatives
    AcceloAtlassian Jira
    Small Businesses
    Autotask PSA
    Score7.7 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Workday Professional Services Automation
    Score8.2 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Planview AdaptiveWork
    Score8.7 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AcceloAtlassian Jira
    Likelihood to Recommend
    8.0
    (8 ratings)
    8.3
    (254 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    8.6
    (37 ratings)
    Usability
    7.0
    (1 ratings)
    7.8
    (79 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (4 ratings)
    Performance
    10.0
    (1 ratings)
    8.0
    (2 ratings)
    Support Rating
    8.2
    (3 ratings)
    8.0
    (24 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (9 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    AcceloAtlassian Jira
    Likelihood to Recommend
    Accelo
    Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
    Incentivized
    Read full review
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
    Read full review
    Pros
    Accelo
    • Timing Client Work: You are able to better manage your time on your clients.
    • Housing Client Info in one Area: You can view all you need for any given client in one area.
    Incentivized
    Read full review
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
    Read full review
    Cons
    Accelo
    • Accelo is excellent on the adaptation to its deep functionalities.
    • Managing multiple project is very challenging.
    • Not easy to collect multiple reports across platforms.
    Incentivized
    Read full review
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    Likelihood to Renew
    Accelo
    Looking forward to seeing more refinement of features provided and upcoming features promised :)
    Read full review
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
    Read full review
    Usability
    Accelo
    No answers on this topic
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
    Read full review
    Reliability and Availability
    Accelo
    No answers on this topic
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
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    Performance
    Accelo
    No answers on this topic
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
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    Support Rating
    Accelo
    From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
    Incentivized
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    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
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    In-Person Training
    Accelo
    No answers on this topic
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
    Read full review
    Online Training
    Accelo
    No answers on this topic
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
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    Implementation Rating
    Accelo
    No answers on this topic
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
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    Alternatives Considered
    Accelo
    Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
    Incentivized
    Read full review
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Accelo
    No answers on this topic
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
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    Scalability
    Accelo
    No answers on this topic
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
    Read full review
    Return on Investment
    Accelo
    • It substantially reduced the number of systems we use to run our business.
    • It reduced the need to train our staff on a variety of platforms.
    • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
    Incentivized
    Read full review
    Atlassian
    • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
    • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
    Incentivized
    Read full review
    ScreenShots

    Accelo Screenshots

    Screenshot of project analytics. Accelo keeps projects on track with templates, task management, Gantt charts, AI-predicted completion dates, portfolio views, and built-in client approvals.Screenshot of the scheduling interface. Accelo matches work to the right person by skill, workload, and availability — with utilization reports, capacity forecasting, and dynamic allocations that keep delivery and pipeline aligned.Screenshot of the revenue dashboard. Revenue leakage hides in unbilled hours, missed scope, and late invoices. Accelo captures time automatically, tracks budget and margin live, automates invoicing end-to-end, and manages retainers and scope creep before the damage is done.Screenshot of an overview of capacity. Most firms make decisions on data that's already a month old. Accelo delivers real-time reporting across utilization, profitability, and project financials — with custom dashboards that give every role the signal they need to act.