Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Accelo
Score 3.1 out of 10
Small Businesses (1-50 employees)
Accelo provides cloud-based Professional Services Automation (PSA) software designed to unify and streamline client, project, resource, and financial management for service-based businesses. By centralizing operations into a single, intuitive platform, Accelo eliminates the need for fragmented tools, delivering a comprehensive solution that improves efficiency, transparency, and collaboration across teams. Serving industries such as consulting, engineering, architecture, IT…N/A
Google Forms
Score 8.5 out of 10
N/A
Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users can also program the question flow with custom logic. Google sends users basic summaries of the survey results automatically, or users can export the raw survey results data and analyze it via…N/A
Jotform
Score 8.4 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Pricing
AcceloGoogle FormsJotform
Editions & Modules
No answers on this topic
No answers on this topic
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Offerings
Pricing Offerings
AcceloGoogle FormsJotform
Free Trial
NoNoYes
Free/Freemium Version
NoNoYes
Premium Consulting/Integration Services
YesNoNo
Entry-level Setup FeeOptionalNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AcceloGoogle FormsJotform
Considered Multiple Products
Accelo

No answer on this topic

Google Forms
Chose Google Forms
Google Forms are better than JotForm but not nearly as powerful as FormAssembly or Formstack. If you need integrations or more complex logic, then you will want to go with a more built-out form solution.
Chose Google Forms
Jotform is good too and gives theming & CSS priority. However, I don't think the theme is important in forms, we chose Google Forms because we needed simplicity.
Chose Google Forms
Google Forms excels at offering a simple way to collect data; however, it lacks robust features like logic questions, email communications (beyond an email confirmation), or dynamic functionality like the ability for respondents to edit responses. For some use cases, the …
Chose Google Forms
I am consistent with what i have mentioned earlier, Google Forms offers flexibility and simplicity on its features, and it is easy to apply in many ways we needed it to be. if Google Forms could serve us this, using different tools for each process that eventually could covered …
Jotform
Chose Jotform
Jotform was much easier to use in terms of creating an app! Although I like Google Forms for some uses, Jotform blew me away and I may shift to using it more.
Chose Jotform
We use Jotform instead of Google Forms because you can customize the input fields. We need very specific information from our participants and Jotform allows our participants to fill in the information we need a specific format to fit our list-building events. Also, the …
Chose Jotform
It is difficult to see answers in Google Forms. To us it is messy. In Jotform everything is clear and you can download answers in PDF, which is very handy.
Chose Jotform
Jotform looks more professional when the form is complete, I like being able to have questions side by side and on cards, as opposed to the stacked option Google Forms provides. I also like the logo addition and customisation options on Jotform. But the main advantage over Googl…
Chose Jotform
Jotform is really just superior. More robust options and more flexability.
Chose Jotform
Jotform is an all-inclusive platform. Google lacks the features, templates, and form fields that are crucial in a form builder for any business. The branding and customization is a level far above what Google offers. I wouldn't go back to Google after working with Jotform as I …
Chose Jotform
We just cannot compare. Jotform is way ahead of the others: much more customization, options, logic... Jotform is just way better.
Chose Jotform
Jotform's free tier seems stronger than some of the entry-level tiers of other products, which is why we decided to test it.
Chose Jotform
Jotform vs Google
- Submissions are organized nicely in Jotform
- Jotform has creative freedom. Google doesn't have as many question options and editing abilities.
Chose Jotform
Jotform has so many more features to choose from when creating a form or survey and the way you get your data is unbeatable as far as it collecting it and putting it together to have and discuss the submissions. The basic free option is also better. You get way more submissions …
Chose Jotform
Jotform offers better integration where you can publicly list the form for anyone with a link can submit informaiton and we are able to get full PDF reports on those worksheets. Nothing currently does something as simple as this. Jotform's user experience is a whole lot better.
Chose Jotform
Ease of Use
Chose Jotform
Compared to Google and Microsoft, Jotform has a lot more features. I particularly love the e-signature because it makes the form feel more trustworthy for our team.

Chose Jotform
Jotform has endless possibilities and features. It is not possible to compare, as they seem to be different proposals.
Chose Jotform
In the past we used Forms but it doesn't allow as follow-up messages or the ease of use of questions. Plus the data is harder to track without having to export over and over to see the results. Also, limited question types that may be used to gather data about the participants …
Chose Jotform
In my opinion, more flexible and feature rich
Chose Jotform
Very tied product, without the possibility of creating scenarios and no integration.
Features
AcceloGoogle FormsJotform
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Accelo
-
Ratings
Google Forms
6.6
122 Ratings
19% below category average
Jotform
7.9
163 Ratings
1% below category average
Survey templates00 Ratings7.7113 Ratings8.6139 Ratings
Themes00 Ratings6.0111 Ratings7.5147 Ratings
Custom logo/branding00 Ratings6.199 Ratings7.6153 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Accelo
-
Ratings
Google Forms
8.0
120 Ratings
6% below category average
Jotform
8.9
150 Ratings
5% above category average
Changes to live survey00 Ratings9.0114 Ratings9.1126 Ratings
Question design help00 Ratings7.297 Ratings9.0124 Ratings
Multiple question types00 Ratings7.9119 Ratings8.7147 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Accelo
-
Ratings
Google Forms
7.0
109 Ratings
17% below category average
Jotform
9.4
126 Ratings
12% above category average
Survey logic flexibility00 Ratings7.0109 Ratings9.4126 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Accelo
-
Ratings
Google Forms
8.4
121 Ratings
4% above category average
Jotform
8.3
153 Ratings
3% above category average
Response tracking00 Ratings8.2119 Ratings8.0144 Ratings
Data export00 Ratings8.1115 Ratings9.0146 Ratings
Standard reports00 Ratings7.9112 Ratings7.8132 Ratings
Custom reports00 Ratings9.285 Ratings8.2124 Ratings
Analytics00 Ratings8.493 Ratings8.6114 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Accelo
-
Ratings
Google Forms
8.1
115 Ratings
6% below category average
Jotform
9.0
127 Ratings
4% above category average
Access controls00 Ratings8.0112 Ratings9.0123 Ratings
Compliance00 Ratings8.189 Ratings9.1116 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Accelo
-
Ratings
Google Forms
7.7
89 Ratings
5% below category average
Jotform
8.1
96 Ratings
0% above category average
Vendor-offered crowdsourcing00 Ratings7.841 Ratings7.275 Ratings
Respondent restrictions00 Ratings7.687 Ratings9.096 Ratings
Best Alternatives
AcceloGoogle FormsJotform
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Teamwork.com
Teamwork.com
Score 8.5 out of 10
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Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
Teamwork.com
Teamwork.com
Score 8.5 out of 10
Qualaroo
Qualaroo
Score 7.0 out of 10
Qualaroo
Qualaroo
Score 7.0 out of 10
Enterprises
Planview AdaptiveWork
Planview AdaptiveWork
Score 8.1 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
AcceloGoogle FormsJotform
Likelihood to Recommend
8.0
(8 ratings)
9.7
(116 ratings)
7.7
(182 ratings)
Likelihood to Renew
9.0
(1 ratings)
10.0
(3 ratings)
9.4
(7 ratings)
Usability
7.0
(1 ratings)
9.2
(56 ratings)
8.0
(128 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.2
(3 ratings)
8.0
(48 ratings)
7.4
(81 ratings)
Implementation Rating
-
(0 ratings)
-
(0 ratings)
8.9
(3 ratings)
Ease of integration
-
(0 ratings)
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
3.0
(1 ratings)
-
(0 ratings)
User Testimonials
AcceloGoogle FormsJotform
Likelihood to Recommend
Accelo
Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
Read full review
Google
Google Forms is great for simple surveys, such as quick polls, but any logic beyond conditional pages is not supported. Google Forms is best used when the survey participants have and are permitted to use a Google Account to fill out the form; we ran into issues with hospital IT departments. I don't believe there's a better free tool out there than Google Forms, though.
Read full review
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
Read full review
Pros
Accelo
  • Timing Client Work: You are able to better manage your time on your clients.
  • Housing Client Info in one Area: You can view all you need for any given client in one area.
Read full review
Google
  • Live results: When a user completes the form the results are added instantly.
  • Easy to create: Google Forms has a simple interface that allows for a wide range of question types. Google will even try to guess the question type based on the question (but this can be overridden).
  • Answers export to Google Sheets: It is easy to have each response to your form add a row to a Google Sheet, allowing for further analysis or processing.
  • Ability to automatically collect email addresses within a domain: If you have a form that has been shared with users in your domain, you can set it to automatically collect the users' email addresses without them needing to type it in. Makes checking whether all students have completed the form easy.
Read full review
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
Read full review
Cons
Accelo
  • Accelo is excellent on the adaptation to its deep functionalities.
  • Managing multiple project is very challenging.
  • Not easy to collect multiple reports across platforms.
Read full review
Google
  • Sometimes finding the output -- a Google Sheet with all responses-- is a little difficult. It's also sometimes confusing to figure out how to get back into the Google Form Survey itself.
  • As always, sharing among an institutional Google account and your personal Google account can be frustrating. You have to make a copy and can't share across the two different accounts very easily.
Read full review
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
Read full review
Likelihood to Renew
Accelo
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Read full review
Google
I will definitely renew my use of Google Forms because I really like the ease of use and the number of tools that Google forms provide. I also love that I can administer a test in real-time and get results in a timely manner
Read full review
Jotform
I need this software to run my business, it's built around it.
Read full review
Usability
Accelo
No answers on this topic
Google
Overall ease of use for staff, volunteers, and adult learners, and easy to get reports and to share reports via Sheets. As a free tool, it does more than expected. Easy to change the look and brand it to your organization, or just make it more fun, depending on what you want to use it for.
Read full review
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
Read full review
Reliability and Availability
Accelo
No answers on this topic
Google
In the years I've used GoogleForms I've never ran into any issues with the reliability or availability. Google is a gigantic company with essentially limitless resources which makes it very easy to trust that I will continue to be able to enjoy the same reliability I've come to know and expect from GoogleForms
Read full review
Jotform
No answers on this topic
Performance
Accelo
No answers on this topic
Google
One of the things that comes as a benefit of the lack to create complex logic branching and truly custom design is that there isn't lot of room to bog down the software. GoogleForms has always loaded just as fast as my internet service and device would allow it. I'm not sure about front end integrations or integrations into the form itself, as I've never explored it, but on the backend, I've never had any issues with integrations channeling from GoogleForms from the GoogleForms's end of things.
Read full review
Jotform
No answers on this topic
Support Rating
Accelo
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
Read full review
Google
We haven't used much official support for Google Forms. However, because it is so widely used, there are a ton of articles and guides available online to help administrators of varying technical abilities to work through problems that arise. Additionally, Google provides an official support forum where there are discussions with other users as well as Google developers that can help address issues if needed.
Read full review
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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Implementation Rating
Accelo
No answers on this topic
Google
Google Forms doesn't really require "implementation": simply log into GDrive and create a survey! You can configure settings per survey to, for example, automatically write responses to a GSheet.
Read full review
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
Read full review
Alternatives Considered
Accelo
Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Read full review
Google
Although both platforms offer similar functionalities, Google Form has a personal advantage and it is the impeccable integration with the different applications of the Google suite, this allows to make use of all of them in a transparent way, which in the work environment allows to perform work efficiently and without affecting the quality of it.
Read full review
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
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Scalability
Accelo
No answers on this topic
Google
GoogleForms lacks the ability for complex logic branching and the ability to truly design it in a custom manner. It's pretty obvious when you land on a GoogleForm that it is in fact a GoogleForm. This rating solely reflects the lack of flexibility which in turn makes it something that wouldn't usually be scaled. That being said, if needing to scale a simple solution, GoogleForms would be up for the job.
Read full review
Jotform
No answers on this topic
Return on Investment
Accelo
  • It substantially reduced the number of systems we use to run our business.
  • It reduced the need to train our staff on a variety of platforms.
  • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
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Google
  • High positive impact and return of investment; easy to use and seamlessly integrated with current Google Drive and Suite
  • Ability to create surveys on demand and quickly, saving time and energy
  • Easy to train others in using Google Forms so that there is not a bottleneck of knowledge
Read full review
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
Read full review
ScreenShots

Accelo Screenshots

Screenshot of the PSA / Platform - a client profileScreenshot of the included CRM functionality, used to communicate, track and engage with leads and clientsScreenshot of the Sales interface, providing lead management functionalityScreenshot of quote creation, where users can compose, modify and send professional work proposalsScreenshot of projects, the interface to plan, manage and collaborate on client deliverablesScreenshot of ticket generation, where users can submit, monitor and complete ad-hoc work requests

Jotform Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of