TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Acronis Cyber Protect

    Score8.7 out of 10
    N/AAcronis Cyber Protect integrates backup with cybersecurity with the goal of delivering comprehensive cyber resilience. It offers rapid, one-click recovery, and simplified management for all IT environments.

    $85

    per year

    OpenText Core Endpoint Backup

    Score8.3 out of 10
    N/AOpenText Core Endpoint Backup, formerly Carbonite Endpoint, provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

    $24

    per month

    Pricing
    Acronis Cyber ProtectOpenText Core Endpoint Backup
    Editions & Modules
    Acronis Cyber Protect
    $85
    per year
    Basic Computer Backup
    $24
    per month
    Advanced Endpoint Protection
    $34
    per month
    Basic Server Backup
    $50
    per month
    Basic Backup
    $55
    per month
    Advanced Server Protection
    $147
    per month
    Advanced Protection
    $199
    per month
    Offerings
    Pricing Offerings
    Acronis Cyber ProtectOpenText Core Endpoint Backup
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Acronis Cyber ProtectOpenText Core Endpoint Backup
    Considered Both Products
    Acronis
    Chose Acronis Cyber Protect
    Acronis Cyber Backup is a fantastic product that provides service and quality of product that is a step above the competition. The software is incredibly reliable. It’s easy to use and just works as it is intended. Backups complete fast, compression rates are incredibly high, …
    Incentivized
    Chose Acronis Cyber Protect
    Acronis is the best software only solution. Veeam has many flavors and does a superb (and more scalable) job of backing up data and replicating it offsite. Backup Exec is the oldest big player and has not done a lot to keep up with the competitors. Carbonite is a cloud-backup …
    Incentivized
    Chose Acronis Cyber Protect
    Acronis doesn't stand up to Datto or Continuum when it comes to ease of use, and recovery. Support also doesn't hold a candle to the others. We only chose to use acronis because some of our clients didn't want to pay for a premium service that would work much more reliably …
    Incentivized
    OpenText
    Chose OpenText Core Endpoint Backup
    Carbonite is fast and easy to configure compared to other platforms. It's a small footprint and runs unnoticed in the background without usurping resources on the local machine. Backup Exec is a massive application and requires far more setup and configuration. Acronis, while …
    Incentivized
    Chose OpenText Core Endpoint Backup
    My mind pretty much was made up to use Carbonite since I had been using the personal computer backup version. But I did look Acronis due to a business associate stating it may meet my needs, after talking with a sales person it was found it had a large learning curve.
    Incentivized
    Key User Insights
    Would buy again
    91%
    Would buy again
    21 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    18 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    21 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    20 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    20 Answers
    100%
    Implementation went as expected
    7 Answers
    Features
    Acronis Cyber ProtectOpenText Core Endpoint Backup
    Data Center Backup
    Comparison of Data Center Backup features of Acronis Cyber Protect and OpenText Core Endpoint Backup
    Feature
    Acronis Cyber Protect
    9.2
    40 Ratings
    7% above category average
    OpenText Core Endpoint Backup
    5.6
    1 Ratings
    42% below category average
    Universal recovery9.735 Ratings00 Ratings
    Instant recovery9.633 Ratings8.01 Ratings
    Recovery verification9.735 Ratings4.01 Ratings
    Business application protection8.829 Ratings00 Ratings
    Multiple backup destinations9.832 Ratings9.01 Ratings
    Incremental backup identification9.837 Ratings5.01 Ratings
    Backup to the cloud9.925 Ratings10.01 Ratings
    Deduplication and file compression9.724 Ratings4.01 Ratings
    Snapshots8.619 Ratings00 Ratings
    Flexible deployment7.723 Ratings4.01 Ratings
    Management dashboard8.830 Ratings6.01 Ratings
    Platform support9.729 Ratings4.01 Ratings
    Retention options9.728 Ratings4.01 Ratings
    Encryption7.823 Ratings4.01 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Acronis Cyber Protect and OpenText Core Endpoint Backup
    Feature
    Acronis Cyber Protect
    7.6
    19 Ratings
    11% below category average
    OpenText Core Endpoint Backup
    6.5
    1 Ratings
    27% below category average
    Continuous data protection8.316 Ratings10.01 Ratings
    Replication7.215 Ratings9.01 Ratings
    Operational reporting and analytics7.615 Ratings4.01 Ratings
    Malware protection7.29 Ratings4.01 Ratings
    Multi-location capabilities7.510 Ratings8.01 Ratings
    Ransomware Recovery8.012 Ratings4.01 Ratings
    Best Alternatives
    Acronis Cyber ProtectOpenText Core Endpoint Backup
    Small Businesses
    NAKIVO Backup & Replication
    Score8.2 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Acronis Cyber ProtectOpenText Core Endpoint Backup
    Likelihood to Recommend
    9.6
    (66 ratings)
    7.0
    (23 ratings)
    Likelihood to Renew
    8.2
    (3 ratings)
    1.0
    (1 ratings)
    Usability
    8.6
    (22 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (6 ratings)
    9.7
    (6 ratings)
    Implementation Rating
    8.2
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.5
    (26 ratings)
    -
    (0 ratings)
    User Testimonials
    Acronis Cyber ProtectOpenText Core Endpoint Backup
    Likelihood to Recommend
    Acronis
    It works great as a cloud backup solution, and restoring data from a past backup is easy. If you need an easy-to-use cloud backup solution for some servers, I would recommend Acronis. If we had a need, I would use this to back up all of our computers as well. I am not too sure how it would handle backing up over 50 devices, though.
    Incentivized
    Read full review
    OpenText
    Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
    Incentivized
    Read full review
    Pros
    Acronis
    • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
    • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
    • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
    Incentivized
    Read full review
    OpenText
    • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
    • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
    • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
    • Their phone support is excellent.
    • It's also really easy to maintain your backed up data to reduce redundancy.
    Incentivized
    Read full review
    Cons
    Acronis
    • Backing up Sharepoint automatically backs up all users with access to Sharepoint even if the user is not needed to be backed up
    • Complex licensing structure
    • Needing to manually download workloads to move backups
    • Dormant users still backed up and incurring charges
    Read full review
    OpenText
    • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
    • I have not had to do a restore at this time so I cannot comment on the restore process.
    • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
    Incentivized
    Read full review
    Likelihood to Renew
    Acronis
    We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
    Incentivized
    Read full review
    OpenText
    I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
    Incentivized
    Read full review
    Usability
    Acronis
    The overall platform is great. The backup solution stands out with integrated cybersecurity. The ability to turn on the security features like endpoint protection, email security, RMM, and PSA is great. It makes things so much easier to manage a few different services from the same portal instead of logging into multiple accounts.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    Acronis
    I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
    Read full review
    OpenText
    Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
    Incentivized
    Read full review
    Implementation Rating
    Acronis
    I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    Acronis
    Barracuda Cloud Essentials has email security, archiving, and allows users to manage their own spam email. Barracuda also comes with a backup feature and it all works together under one roof. Barracuda has been our alternative to other major services on the market. Acronis does well as a backup service, but Barracuda provides us a much more broader experience as an IT client.
    Incentivized
    Read full review
    OpenText
    We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Acronis
    I would love it if they offered better cloud space pricing or even "unlimited"
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Scalability
    Acronis
    The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Return on Investment
    Acronis
    • Every times you restore a file, you see the value and the ROI of backup.
    • Backup is a great protection against ransomware, you can always restore files that has been infected.
    • When you want to go back in previous version of files, it can be life saver.
    Incentivized
    Read full review
    OpenText
    • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
    • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
    • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
    Incentivized
    Read full review
    ScreenShots