Acronis Cyber Protect Cloud vs. Carbonite Endpoint

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acronis Cyber Protect Cloud
Score 8.2 out of 10
N/A
Acronis Cyber Protect Cloud combines data backup with AI-based anti-malware, antivirus, and endpoint protection management in one solution. Acronis Cyber Protect Cloud also provides integrations and automation functionality to service providers with the aim of reducing complex technical infrastructure.N/A
Carbonite Endpoint
Score 6.8 out of 10
N/A
Carbonite Endpoint provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.
$24
per month
Pricing
Acronis Cyber Protect CloudCarbonite Endpoint
Editions & Modules
No answers on this topic
Basic Computer Backup
$24
per month
Advanced Endpoint Protection
$34
per month
Basic Server Backup
$50
per month
Basic Backup
$55
per month
Advanced Server Protection
$147
per month
Advanced Protection
$199
per month
Offerings
Pricing Offerings
Acronis Cyber Protect CloudCarbonite Endpoint
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Acronis Cyber Protect CloudCarbonite Endpoint
Top Pros
Top Cons
Features
Acronis Cyber Protect CloudCarbonite Endpoint
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Acronis Cyber Protect Cloud
8.5
1 Ratings
0% above category average
Carbonite Endpoint
-
Ratings
Universal recovery10.01 Ratings00 Ratings
Instant recovery9.01 Ratings00 Ratings
Recovery verification10.01 Ratings00 Ratings
Business application protection8.01 Ratings00 Ratings
Multiple backup destinations5.01 Ratings00 Ratings
Incremental backup identification9.01 Ratings00 Ratings
Backup to the cloud9.01 Ratings00 Ratings
Deduplication and file compression5.01 Ratings00 Ratings
Flexible deployment8.01 Ratings00 Ratings
Management dashboard9.01 Ratings00 Ratings
Platform support10.01 Ratings00 Ratings
Retention options9.01 Ratings00 Ratings
Encryption10.01 Ratings00 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Acronis Cyber Protect Cloud
9.0
1 Ratings
10% above category average
Carbonite Endpoint
-
Ratings
Replication8.01 Ratings00 Ratings
Operational reporting and analytics9.01 Ratings00 Ratings
Malware protection10.01 Ratings00 Ratings
Multi-location capabilities9.01 Ratings00 Ratings
Ransomware Recovery9.01 Ratings00 Ratings
Best Alternatives
Acronis Cyber Protect CloudCarbonite Endpoint
Small Businesses
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 9.6 out of 10
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 9.6 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Acronis Cyber Protect CloudCarbonite Endpoint
Likelihood to Recommend
9.3
(10 ratings)
8.8
(22 ratings)
Likelihood to Renew
-
(0 ratings)
1.0
(1 ratings)
Usability
8.2
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
9.7
(6 ratings)
User Testimonials
Acronis Cyber Protect CloudCarbonite Endpoint
Likelihood to Recommend
Acronis
Overall we are happy with what Acronis is offering us, both as a use and a Value Add Resellers. The fact that there is one portal to onboard customers and select services is exactly what we were looking for. Now we are working on the Multi Tenant version, so we can also White Label Acronis towards our customerbase. We have not yet found any scenario's where Acronis can not offer any benefits. We do hear that the pricing for the storage is often to high versus competition. This applies to the Acronis data center storage, yet also the structure of Workload/per TB combination towards other Cloud vendors. (mainly the 3 largest Hyper Scalers) Compared to other Cloud storage solutions, these cost should be lower, so it will be easier to explain to customers to come and join Acronis in the cloud, instead of doing local back-ups or use solutions like DropBox, BackBlaze, PureStorage, Wasabo Hot Cloud Storage, Cloudian and more.
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Carbonite, an OpenText company
Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
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Pros
Acronis
  • Prevents bad things from getting onto PCs and Macs
  • Offsite and Offline backups make recovery a breeze (and a certainty!)
  • Excellent sales and technical support
  • Innovative company, constantly adding new features and capabilities
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Carbonite, an OpenText company
  • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
  • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
  • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
  • Their phone support is excellent.
  • It's also really easy to maintain your backed up data to reduce redundancy.
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Cons
Acronis
  • We would like a more robust remote control solution with more emphasis on unassisted system control and management
  • When adding client systems, we have to be logged onto the console as the client, it would be nice to able to do that from the reseller account
  • We wish the file sharing solution was less expensive or allowed for local storage and sharing
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Carbonite, an OpenText company
  • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
  • I have not had to do a restore at this time so I cannot comment on the restore process.
  • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
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Likelihood to Renew
Acronis
No answers on this topic
Carbonite, an OpenText company
I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
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Usability
Acronis
The Cyber Protect portal is very intuitive and easy to use for anyone with some knowledge of IT systems.
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Carbonite, an OpenText company
No answers on this topic
Support Rating
Acronis
No answers on this topic
Carbonite, an OpenText company
Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
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Alternatives Considered
Acronis
An organization might choose Acronis Cyber Protect Cloud over Barracuda Cloud-to-Cloud Backup for several reasons: Comprehensive Protection: Acronis Cyber Protect Cloud offers a more comprehensive solution that covers data protection, cybersecurity, and disaster recovery. If an organization requires an all-in-one solution to manage both backup and security, Acronis is a better fit. Diverse IT Environment: If a business operates in a diverse IT environment that includes physical, virtual, and cloud components, Acronis Cyber Protect Cloud's broad platform support makes it more suitable. Enhanced Cybersecurity: Organizations that prioritize advanced cybersecurity features and AI-driven threat detection capabilities might find Acronis Cyber Protect Cloud a more robust solution in this regard.
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Carbonite, an OpenText company
We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
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Return on Investment
Acronis
  • Positive, we can sell special services to our focus market SMB, the result is higher revenues.
  • Positive, services simple to deploy and deliver, better ROI.
  • Positive, the profits.
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Carbonite, an OpenText company
  • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
  • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
  • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
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ScreenShots