What users are saying about
10 Ratings
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Score 8.9 out of 100
59 Ratings
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Score 9 out of 100

Likelihood to Recommend

Acronis Cyber Protect Cloud

Home users, business users, every user should be using this solution! It's simple, reliable, easy to use, and affordable. As a reseller, it's what I recommend to my clients, and it's what we use for our needs as well. It's scalable and a complete backup solution for every need we have come across. One particularly hard area has been laptops. Acronis [Cyber Protect Cloud] is intelligent and knows when a laptop is brought onto the corporate network and will perform a local backup at that time and won't try to when it isn't on that network. When off the corporate network, it will only back up the files to the cloud that we have selected to backup. If you're using DropBox, forget about it and start using the Acronis [Cyber Protect Cloud] storage solution. You can share your files among different users with safe and secure backups!
Guy Kittelson | TrustRadius Reviewer

Carbonite Endpoint

Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
Derek Schroeder | TrustRadius Reviewer

Pros

Acronis Cyber Protect Cloud

  • Integrate with our ConnectWise Manage, and ConnectWise Automate systems seamlessly
  • Single Pane view across all of our backups for all customers
  • Easy managed and implementation are seamless
  • I can protect all platforms that we support
Anonymous | TrustRadius Reviewer

Carbonite Endpoint

  • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
  • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
  • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
  • Their phone support is excellent.
  • It's also really easy to maintain your backed up data to reduce redundancy.
Namrata D | TrustRadius Reviewer

Cons

Acronis Cyber Protect Cloud

  • We would like a more robust remote control solution with more emphasis on unassisted system control and management
  • When adding client systems, we have to be logged onto the console as the client, it would be nice to able to do that from the reseller account
  • We wish the file sharing solution was less expensive or allowed for local storage and sharing
Guy Kittelson | TrustRadius Reviewer

Carbonite Endpoint

  • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
  • I have not had to do a restore at this time so I cannot comment on the restore process.
  • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
Todd Frazier | TrustRadius Reviewer

Likelihood to Renew

Acronis Cyber Protect Cloud

No score
No answers yet
No answers on this topic

Carbonite Endpoint

Carbonite Endpoint 1.0
Based on 1 answer
I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
Nathan Venno | TrustRadius Reviewer

Support Rating

Acronis Cyber Protect Cloud

No score
No answers yet
No answers on this topic

Carbonite Endpoint

Carbonite Endpoint 9.7
Based on 14 answers
Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
John Watson | TrustRadius Reviewer

Alternatives Considered

Acronis Cyber Protect Cloud

From a single pane of glass view to an easily managed solution, to know exactly what you pay for, it simply ticks all the boxes.
Anonymous | TrustRadius Reviewer

Carbonite Endpoint

We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
Anonymous | TrustRadius Reviewer

Return on Investment

Acronis Cyber Protect Cloud

  • It's given us peace of mind that our backups are reliable and dependable and can't be deleted by hackers
  • It's given our clients confidence that they are protected
  • We have safe and secure file sharing for our employees in the cloud
Guy Kittelson | TrustRadius Reviewer

Carbonite Endpoint

  • Data backup is critical to us. Carbonite ensures that we don't lose anything important.
  • It is also good protection against accidental deletions or if someone makes mistakes.
  • Cloud back up also means we don't have to worry about maintaining back up equipment or redundancy in storage.
Anonymous | TrustRadius Reviewer

Pricing Details

Acronis Cyber Protect Cloud

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Acronis Cyber Protect Cloud Editions & Modules

Additional Pricing Details

Carbonite Endpoint

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Carbonite Endpoint Editions & Modules

Edition
Basic Computer Backup$241
Advanced Endpoint Protection$341
Basic Server Backup$501
Advanced Server Protection$1471
Basic Backup$551
Advanced Protection$1991
  1. per month
Additional Pricing Details

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