What users are saying about
34 Ratings
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Top Rated
610 Ratings
34 Ratings
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Score 8.6 out of 100

Wrike

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Top Rated
610 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

  • Wrike ranks higher in 2 feature sets: Project Management, Professional Services Automation

Project Management

7.4

ActiveCollab

74%
7.8

Wrike

78%
Wrike ranks higher in 8/14 features

Task Management

9.0
90%
11 Ratings
8.9
89%
231 Ratings

Resource Management

7.0
70%
7 Ratings
8.0
80%
196 Ratings

Gantt Charts

8.8
88%
6 Ratings
8.0
80%
199 Ratings

Scheduling

6.3
63%
10 Ratings
8.0
80%
214 Ratings

Workflow Automation

7.0
70%
1 Rating
7.6
76%
191 Ratings

Team Collaboration

8.0
80%
12 Ratings
8.6
86%
228 Ratings

Support for Agile Methodology

7.0
70%
7 Ratings
7.5
75%
132 Ratings

Support for Waterfall Methodology

7.0
70%
1 Rating
7.8
78%
117 Ratings

Document Management

8.1
81%
7 Ratings
6.9
69%
195 Ratings

Email integration

8.4
84%
8 Ratings
7.5
75%
192 Ratings

Mobile Access

3.0
30%
9 Ratings
7.4
74%
194 Ratings

Timesheet Tracking

9.9
99%
8 Ratings
7.7
77%
111 Ratings

Change request and Case Management

8.8
88%
7 Ratings
7.7
77%
23 Ratings

Budget and Expense Management

5.9
59%
6 Ratings
6.9
69%
89 Ratings

Professional Services Automation

7.5

ActiveCollab

75%
7.6

Wrike

76%
ActiveCollab ranks higher in 2/4 features

Quotes/estimates

6.9
69%
7 Ratings
8.2
82%
1 Rating

Invoicing

6.9
69%
6 Ratings
7.3
73%
1 Rating

Project & financial reporting

8.4
84%
6 Ratings
7.3
73%
84 Ratings

Integration with accounting software

7.9
79%
4 Ratings
7.5
75%
46 Ratings

Attribute Ratings

  • Wrike is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.0

ActiveCollab

80%
12 Ratings
8.5

Wrike

85%
265 Ratings

Likelihood to Renew

ActiveCollab

N/A
0 Ratings
8.9

Wrike

89%
61 Ratings

Usability

ActiveCollab

N/A
0 Ratings
8.8

Wrike

88%
32 Ratings

Availability

ActiveCollab

N/A
0 Ratings
9.1

Wrike

91%
18 Ratings

Performance

ActiveCollab

N/A
0 Ratings
8.2

Wrike

82%
10 Ratings

Support Rating

7.1

ActiveCollab

71%
6 Ratings
8.8

Wrike

88%
94 Ratings

In-Person Training

ActiveCollab

N/A
0 Ratings
8.2

Wrike

82%
2 Ratings

Online Training

ActiveCollab

N/A
0 Ratings
8.5

Wrike

85%
5 Ratings

Implementation Rating

ActiveCollab

N/A
0 Ratings
8.3

Wrike

83%
21 Ratings

Configurability

ActiveCollab

N/A
0 Ratings
8.2

Wrike

82%
2 Ratings

Ease of integration

ActiveCollab

N/A
0 Ratings
8.2

Wrike

82%
1 Rating

Product Scalability

ActiveCollab

N/A
0 Ratings
7.7

Wrike

77%
2 Ratings

Vendor post-sale

ActiveCollab

N/A
0 Ratings
9.1

Wrike

91%
1 Rating

Vendor pre-sale

ActiveCollab

N/A
0 Ratings
8.2

Wrike

82%
1 Rating

Likelihood to Recommend

ActiveCollab

Scenarios where ActiveCollab works well 1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy. 2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
the middle of writing something i.e a comment on story and get interrupted,
it retains what you wrote. 4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page. 5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etc Scenarios where ActiveCollab did not work well 1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that. 2) Sorting capability is not their under invoicing 3) It did not work well for larger teams 4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












Read full review

Wrike

Wrike is great! One piece that is really nice is the ability to customize the views - so if you have team members who want to see a spreadsheet of tasks (like Smartsheet), or someone who just wants a basic list (like Asana), or wants a Gantt chart, or kanban board (like Trello), or if they want to prioritize by dragging (like Jira) - Wrike does all of this. I don't think Wrike is as suited for dev teams as Jira, or if all your entire team wants is just a list of tasks. But for anything else, I would say Wrike is one of the best, if not the best, options.
Read full review

Pros

ActiveCollab

  • Great for project and task assignments, project workflow and communications.
  • Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
  • Great reporting tools for managing billing, estimating, project workflow and other essential project details.
  • Allows for both the agency and its clients to interact on a single platform using role-specific permissions.
Read full review

Wrike

  • Task assigning to colleagues
  • Good overview about resources and resource management
  • All projects and tasks in one place - good overview for upper management and portfolio management
  • With a self-set-up workflow for tasks and projects, Wrike can be configured very well to the company processes
Read full review

Cons

ActiveCollab

  • Does not maintain default categories for tasks
  • Makes information difficult to share with others not on AC
  • Relies on other people to track their time correctly in categories for estimates
  • Mobile app is very hard to use and not user-friendly if you are working with multiple projects
Read full review

Wrike

  • Navigating through the system with new features is awful. If you happen to miss the hundreds of updates, then you are at a loss for how to perform routine tasks.
  • Signed up for the course for Silver Certification and still is a nightmare to navigate- it messed up my login credentials, and I'm still not able to access the course.
Read full review

Pricing Details

ActiveCollab

Starting Price

$7 per member/per month

Editions & Modules

ActiveCollab editions and modules pricing
EditionModules
Self-Hosted Plan$999.001
ActiveCollab Project Management$7.002

Footnotes

  1. license
  2. per member/per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional $6.25

Additional Details

Wrike

Starting Price

$49 per month

Editions & Modules

Wrike editions and modules pricing
EditionModules
Wrike Free$01
Wrike Professional$492
Wrike EnterpriseRequest a quote3
Wrike for MarketersRequest a quote4
Wrike for Professional ServicesRequest a quote5
Wrike Business$1246

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Every premium plan begins with a 14-day trial period.

Pricing

Likelihood to Renew

ActiveCollab

No answers on this topic

Wrike

Wrike has been a perfect tool for us. We love every aspect of it. The product, the support, and the community are great! We actually are renewing this month and look forward to many, many years ahead. Wrike provides updates every week. There are improvements and new enhancements all the time. Just when you didn't think it could be better, a new enhancement is added!
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Usability

ActiveCollab

No answers on this topic

Wrike

Wrike was difficult to learn at first. But with videos, emails on tips and tricks, I've been able to adapt. However, it's been difficult to convince other departments to use the program as it can be a bit overwhelming at first. I don't know what the solution is, other than to keep using it. Perhaps a template as a start for newbies?
Read full review

Reliability and Availability

ActiveCollab

No answers on this topic

Wrike

Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
Read full review

Performance

ActiveCollab

No answers on this topic

Wrike

For the most part, Wrike works very well. Every so often, the Apple/Mac application can be slow to load. Sometimes it requires a refresh and it is working fine again. I have not figured out if it is the software or just a computer issue
Read full review

Support Rating

ActiveCollab

We have not required support for ActiveCollab as it works pretty seamlessly. We didn't have any issues with using the platform or with any billing issues. The self-service aspect of the platform is robust and easy to navigate so we have not encountered any errors that required assistance from the support team.
Read full review

Wrike

Wrike's customer support is top-notch! There are so many ways to get answers from Wrike - from their blog, videos online, community forum, contacting customer support. Whatever way you choose, you'll have an answer within 24 hours, often within just a few hours. I love my customer success manager because she meets with me via Zoom every quarter to show me new product updates, tips and tricks, and talk through any issues or wishes I have with the system. She then provides me with regular status updates on product suggestions I've made. It's awesome!
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In-Person Training

ActiveCollab

No answers on this topic

Wrike

We initially had online training. A trainer took us through various training sessions where we learned about all of the tools Wrike provides. This alone allowed us to learn and set up the software and roll it out to our team. Later, a customer service rep stopped in for some one on one training which was extremely helpful.
Read full review

Online Training

ActiveCollab

No answers on this topic

Wrike

I found the pace and ease of the training to be welcoming and effective. I was able to move at my own speed and identify areas of need. This along with the ability to actually utilize provided training accounts made me feel far more willing to learn and grow through trial and error.
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Implementation Rating

ActiveCollab

No answers on this topic

Wrike

I think it's really about developing a relationship with your Wrike partners, in tandem with your key stakeholders. Once everyone is on the same page, it makes implementation easier. Also, make sure you put a LOT of thought into your Wrike Knowledgebase, clearly plan how you are going to support your users with the key information and answers they will ask
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Alternatives Considered

ActiveCollab

ActiveCollab is easier to use and simpler in its setup. It has the right mix of features and simplicity. It's also project-oriented which is important for our workflow. Other tools are often too task-oriented, making it hard to track projects. Overall, ActiveCollab has a great mix of simplicity with good features.
Read full review

Wrike

Asana seemed pretty comparable to Wrike, and the decision ultimately came down to pricing. On the other hand, Monday has been something our team has been considering for a while, which would also be a cut in cost and significantly more simple (geared toward smaller teams). We're currently still using Wrike since we're in a year-long contract and because we now have a lot of internal infrastructure in Wrike.
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Scalability

ActiveCollab

No answers on this topic

Wrike

Based on our experience, Wrike is very scalable. Our only issue is that you have to by seats (licenses) in certain increments. For example, when we started using Wrike we only needed 3 seats but we could not purchase any less than 5 so we were paying for 2 extra seats that weren't being used. We still currently have an extra seat open.
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Return on Investment

ActiveCollab

  • Allows our team to stay organized and keep conversations on tasks.
  • The To-Do List email every morning helps me mentally prepare and know exactly what I should be doing as soon as I start work.
  • Powerful and useful integrations save lots of time (Google Drive, Slack, Dropbox, Zapier and more!).
Read full review

Wrike

  • Wrike has good reporting tools that let team leaders see at a glance what everyone on the team is working on and what the status of the project is.
  • The interactive Gantt chart is one of Wrike's best features. It has dynamic timelines that show an overview of the project's progress, including the full work scope and any dependencies. It also has a critical path analysis, can work on more than one project at once, and can import files from MS Project.
  • Two-factor authentication is a very important tool for online safety.
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Screenshots

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