What users are saying about

ActiveCampaign

Top Rated
58 Ratings

Demandforce

14 Ratings

ActiveCampaign

Top Rated
58 Ratings
Score 8.5 out of 101

Demandforce

14 Ratings
Score 8.8 out of 101

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Likelihood to Recommend

ActiveCampaign

Honestly, I’ve seen this system scale from total start-up beginner businesses to larger businesses with more nuanced lists.
Steena Brown profile photo

Demandforce

How heavily does your business rely on the internet to schedule appointments/communicate with patients?What programs/systems does your business use and is it compatible with Demandforce?Is the IT at your business knowledgeable about Demandforce? Appropriate to recommend Demandforce at mixers with other optometry offices.
Arielle Calugay profile photo

Feature Rating Comparison

Email & Online Marketing

ActiveCampaign
7.8
Demandforce
WYSIWYG email editor
ActiveCampaign
7.7
Demandforce
Dynamic content
ActiveCampaign
7.4
Demandforce
Ability to test dynamic content
ActiveCampaign
7.5
Demandforce
Landing pages
ActiveCampaign
6.7
Demandforce
A/B testing
ActiveCampaign
7.2
Demandforce
Mobile optimization
ActiveCampaign
7.7
Demandforce
Email deliverability
ActiveCampaign
8.3
Demandforce
List management
ActiveCampaign
8.1
Demandforce
Triggered drip sequences
ActiveCampaign
9.3
Demandforce

Reporting & Analytics

ActiveCampaign
7.0
Demandforce
Dashboards
ActiveCampaign
7.1
Demandforce
Standard reports
ActiveCampaign
7.3
Demandforce
Custom reports
ActiveCampaign
6.7
Demandforce

Sales Force Automation

ActiveCampaign
Demandforce
7.9
Customer data management / contact management
ActiveCampaign
Demandforce
9.0
Workflow management
ActiveCampaign
Demandforce
9.0
Territory management
ActiveCampaign
Demandforce
7.0
Opportunity management
ActiveCampaign
Demandforce
8.0
Integration with email client (e.g., Outlook or Gmail)
ActiveCampaign
Demandforce
8.0
Contract management
ActiveCampaign
Demandforce
7.0
Quote & order management
ActiveCampaign
Demandforce
7.0
Interaction tracking
ActiveCampaign
Demandforce
8.0
Channel / partner relationship management
ActiveCampaign
Demandforce
8.0

Customer Service & Support

ActiveCampaign
Demandforce
9.0
Case management
ActiveCampaign
Demandforce
9.0
Call center management
ActiveCampaign
Demandforce
9.0
Help desk management
ActiveCampaign
Demandforce
9.0

Marketing Automation

ActiveCampaign
Demandforce
9.0
Lead management
ActiveCampaign
Demandforce
9.0
Email marketing
ActiveCampaign
Demandforce
9.0

CRM Project Management

ActiveCampaign
Demandforce
9.0
Task management
ActiveCampaign
Demandforce
9.0
Billing and invoicing management
ActiveCampaign
Demandforce
9.0
Reporting
ActiveCampaign
Demandforce
9.0

CRM Reporting & Analytics

ActiveCampaign
Demandforce
9.0
Forecasting
ActiveCampaign
Demandforce
9.0
Pipeline visualization
ActiveCampaign
Demandforce
9.0
Customizable reports
ActiveCampaign
Demandforce
9.0

Customization

ActiveCampaign
Demandforce
9.0
Custom fields
ActiveCampaign
Demandforce
9.0
Custom objects
ActiveCampaign
Demandforce
9.0
Scripting environment
ActiveCampaign
Demandforce
9.0
API for custom integration
ActiveCampaign
Demandforce
9.0

Security

ActiveCampaign
Demandforce
9.0
Single sign-on capability
ActiveCampaign
Demandforce
9.0
Role-based user permissions
ActiveCampaign
Demandforce
9.0

Social CRM

ActiveCampaign
Demandforce
9.0
Social data
ActiveCampaign
Demandforce
9.0
Social engagement
ActiveCampaign
Demandforce
9.0

Integrations with 3rd-party Software

ActiveCampaign
Demandforce
9.0
Marketing automation
ActiveCampaign
Demandforce
9.0
Compensation management
ActiveCampaign
Demandforce
9.0

Platform

ActiveCampaign
Demandforce
9.0
Mobile access
ActiveCampaign
Demandforce
9.0

Pros

  • Easy to implement detailed if/then email Automation
  • Templates are easy to use and access
  • Integrates with click funnel
Steena Brown profile photo
  • Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
  • Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
  • Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.
Arielle Calugay profile photo

Cons

  • You can't add a contact without an email address.
  • Site tracking of visitors sometimes doesn't work, so when they submit a form their activity prior to form submission is lost.
  • Sales/CRM reporting is very limited. Anyone coming from a proper CRM like Salesforce would find reporting unusable, especially sales teams.
  • Email builder needs some work, it has certain limitations and doesn't allow custom designs to be editable in the builder.
  • No Android app for CRM (suppose to be in the works as we were told).
Viktor Nagornyy profile photo
  • More communication when updates are made to website and what changes have been made and why.
  • More personalization to cater to the needs of a business.
  • Reviews [should] be posted on business website or connect to Yelp account.
Arielle Calugay profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Demandforce9.0
Based on 3 answers
We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.
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Alternatives Considered

I used to use MailChimp, and ActiveCampaign is just so much more flexible when it comes to things like segmenting your list. Now instead of sending everybody everything, I know that the emails I send are to people who are interested in that specific subject, which helps with engagement and ultimately sales.
No photo available
We have evaluated other products but none have had the reviews capability that Demandforce does.
No photo available

Return on Investment

  • Saved countless hours vs manual email
  • Sells for me
  • Allows me to iterate on my best work
No photo available
  • Patients requesting an exam confuses them that they are actually scheduled for an exam (Negative)
  • Increased # of patients scheduled due to accessibility online to request for appointments (Positive)
  • Patients confirming appointments after being sent an email reminder by Demandforce is difficult to track when we receive the confirmation as an email because sometimes the email address is completely different from the patient's first and last time and thus requires more time and energy to look up who confirmed the appointment (Negative)
Arielle Calugay profile photo

Pricing Details

ActiveCampaign

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Demandforce

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details