What users are saying about
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Top Rated
147 Ratings
Top Rated
58 Ratings

ActivTrak

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Top Rated
147 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100
Top Rated
58 Ratings
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Score 8.5 out of 100

Feature Set Ratings

    Workforce Analytics

    7.8

    ActivTrak

    78%

    Hubstaff

    Feature Set Not Supported
    N/A
    ActivTrak ranks higher in 6/6 features

    Automated data collection

    8.5
    85%
    103 Ratings
    N/A
    0 Ratings

    Data analysis

    7.9
    79%
    103 Ratings
    N/A
    0 Ratings

    Benchmarking

    7.5
    75%
    73 Ratings
    N/A
    0 Ratings

    Pre-built content

    7.7
    77%
    93 Ratings
    N/A
    0 Ratings

    Data management

    7.6
    76%
    95 Ratings
    N/A
    0 Ratings

    Self-service insights

    7.8
    78%
    90 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Hubstaff is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.2

    ActivTrak

    82%
    109 Ratings
    9.0

    Hubstaff

    90%
    22 Ratings

    Likelihood to Renew

    9.6

    ActivTrak

    96%
    3 Ratings

    Hubstaff

    N/A
    0 Ratings

    Usability

    9.5

    ActivTrak

    95%
    29 Ratings

    Hubstaff

    N/A
    0 Ratings

    Availability

    8.2

    ActivTrak

    82%
    1 Rating

    Hubstaff

    N/A
    0 Ratings

    Performance

    7.3

    ActivTrak

    73%
    1 Rating

    Hubstaff

    N/A
    0 Ratings

    Support Rating

    9.5

    ActivTrak

    95%
    27 Ratings
    10.0

    Hubstaff

    100%
    7 Ratings

    Implementation Rating

    9.1

    ActivTrak

    91%
    1 Rating

    Hubstaff

    N/A
    0 Ratings

    Configurability

    8.2

    ActivTrak

    82%
    1 Rating

    Hubstaff

    N/A
    0 Ratings

    Vendor post-sale

    8.2

    ActivTrak

    82%
    1 Rating

    Hubstaff

    N/A
    0 Ratings

    Vendor pre-sale

    8.2

    ActivTrak

    82%
    1 Rating

    Hubstaff

    N/A
    0 Ratings

    Likelihood to Recommend

    ActivTrak

    ActivTrak is well suited to for the reasons that we wanted a monitoring software solution implemented. It allows us to manage the performance of our overseas offices and those who are working from home, where they do not have the direct management from their Line Manager. The biggest issue for us is, as we have numerous offices in different countries, having to constantly change the time zone to each one before running the reports is time consuming and an annoyance if you forget to change it, as you then have to rerun the report.
    Read full review

    Hubstaff

    It enables you to monitor workers' time on every project. It monitors productivity even if an internet connection is not available. It provides a customizable interface. Every task is customizable to suit project requirements. It allows you to track time from anywhere in the world. In this way, it provides powerful insights to determine how many hours are required to do a project.
    Read full review

    Pros

    ActivTrak

    • Detailed listings of actions at times. done by the second in many cases, very useful.
    • the productive/unproductive listings allow managers at a glance to see their employees use of time
    • Snapshots ( when properly utilized) are very helpful in troubleshooting, strange, occurrences, as well as they're used by Human resources.
    • The IT help desk is very efficient. log in to your portal, bottom right, and in minutes your talking to someone.
    Read full review

    Hubstaff

    • Its interface is also quite easy to handle and is designed in a user friendly way.
    • Overall, I feel that Hubstaff is a very useful invention that has the ability to attract and fascinate users.
    • Hubstaff offers a customizable and easily tailored according to your requirements user interface where with the help of just one click you can start or even stop tracking your daily project activities.
    Read full review

    Cons

    ActivTrak

    • Rollout through Group Policy could be a little smoother.
    • Alarms for when an employee has been inactive for a specified amount of time.
    • Alert for computers that no longer are active.
    • More streamlined integration with identifying computers and users.
    • More specific breakdowns of classifications, ie - the ability to say Facebook for business is Productive, but scrolling feeds and watching videos is unproductive.
    • Classifications to more easily auto-classify e-commerce hubs and portals.
    Read full review

    Hubstaff

    • I am having a problem with its customer support. [I feel it is] one of the worst customer service I have gone through for the longest time. They did not even know about their own platform, response time is late and there is no such name of help from their side what so ever which makes it a very difficult platform to use.
    • [I believe it] needs a lot of upgrades in customer support system.
    Read full review

    Pricing Details

    ActivTrak

    Starting Price

    $0 user/month

    Editions & Modules

    ActivTrak editions and modules pricing
    EditionModules
    Free$0.001
    Advanced$10.002
    Premium$17.003

    Footnotes

    1. user/month
    2. user/month billed annually
    3. user/month billed annually

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Get pricing

    Hubstaff

    Starting Price

    Editions & Modules

    Hubstaff editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      ActivTrak

      We are in agreement that the tool is very handy as a security companion. The system collects and retain relevant historical data to be queried when you desire e.g. in security reviews once a week.
      Read full review

      Hubstaff

      No answers on this topic

      Usability

      ActivTrak

      ActivTrak is a great product that just keeps growing. Having used it for quite some time, we have been able to see ActivTrak grow and evolve as a product. The ActivTrak webinars are also helpful to get to know and learn the product. ActivTrak really just works with little effort needed after the initial installation
      Read full review

      Hubstaff

      No answers on this topic

      Reliability and Availability

      ActivTrak

      It's never been down.
      Read full review

      Hubstaff

      No answers on this topic

      Performance

      ActivTrak

      Some reports are a little slow to load based on the size of record sets returned.
      Read full review

      Hubstaff

      No answers on this topic

      Support Rating

      ActivTrak

      Support is always fast and the agents are ready at all times to help when an issue arises, if the tier 1 agent isn't able to provide a solution to the issue they're asked about they quickly escalate the issue to tier 2 or 3 to ensure that the appropriate support is given to the issue at hand to have it quickly solved. No issue we've had so far has taken more than two days to be solved.
      Read full review

      Hubstaff

      Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes. When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.
      Read full review

      Implementation Rating

      ActivTrak

      IT was as easy as pushing the agent out to the machines that needed to be tracked.
      Read full review

      Hubstaff

      No answers on this topic

      Alternatives Considered

      ActivTrak

      We were using Currentware and Webspy from Vantage. Neither product could track daily usage in a detailed way ActivTrak can. Also, web spy could only track in-house users whereas ActivTrak can track work from home users. Using Active Trak we were about to combine the features of both software packages into one.
      Read full review

      Hubstaff

      Hubstaff keeps interesting and smart features and functions. The most interesting feature is the reporting feature that has brought much convenience
      to me. It is no doubt a great tool for planning budgets, managing workflows,
      tracking time, and best supervision capabilities.
      Read full review

      Return on Investment

      ActivTrak

      • Defensive capabilities immediately avoided data exfiltration from an outgoing employee.
      • Trends for underperforming or underdeveloping users can be spotted, analyzed by managers, and used within their overall development management to help staff reach their best potential.
      • Costing for targeted use is relatively low and therefore a "no brainer."
      Read full review

      Hubstaff

      • Hubstaff has enabled us to identify the most productive workers which enables us to maximize profitability.
      • Hubstaff has enabled us to quickly identify drops in engagement or output, or just poor performance due to not caring so we can move on instead of trying to fit a square peg into a round hole.
      • HubStaff lets us actively measure retainers vs delivered hours and adjust contracts to what we really need based on our time expenditures.
      Read full review

      Screenshots

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