Adobe Acrobat Sign vs. Basecamp

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat Sign
Score 8.2 out of 10
Mid-Size Companies (51-1,000 employees)
Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed. As Microsoft’s e-signature solution, Acrobat Sign…
$14.99
per month license
Basecamp
Score 8.7 out of 10
N/A
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$15
per month per user
Pricing
Adobe Acrobat SignBasecamp
Editions & Modules
Acrobat Standard DC for teams
$14.99
per month license
Acrobat Pro DC with advanced e-sign
$16.99
per month license
Acrobat Sign Solutions
Call 800-685-4192 for pricing
Basecamp Plus
$15
per month per user
Basecamp Pro Unlimited
$299
per month (billed annually)
Basecamp Free
Free
Limited Capabilities
Offerings
Pricing Offerings
Adobe Acrobat SignBasecamp
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$34.99 license per monthNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe Acrobat SignBasecamp
Considered Both Products
Adobe Acrobat Sign
Chose Adobe Acrobat Sign
eSign was the first program I tried, and we've been happy with it for 3 years. I find it easy to use and very cost effective.
Basecamp

No answer on this topic

Features
Adobe Acrobat SignBasecamp
Project Management
Comparison of Project Management features of Product A and Product B
Adobe Acrobat Sign
-
Ratings
Basecamp
8.9
124 Ratings
14% above category average
Task Management00 Ratings9.3123 Ratings
Resource Management00 Ratings9.2103 Ratings
Gantt Charts00 Ratings6.843 Ratings
Scheduling00 Ratings8.599 Ratings
Workflow Automation00 Ratings8.672 Ratings
Team Collaboration00 Ratings9.7123 Ratings
Support for Agile Methodology00 Ratings9.451 Ratings
Support for Waterfall Methodology00 Ratings8.748 Ratings
Document Management00 Ratings9.6115 Ratings
Email integration00 Ratings8.4101 Ratings
Mobile Access00 Ratings8.8100 Ratings
Timesheet Tracking00 Ratings9.248 Ratings
Change request and Case Management00 Ratings9.458 Ratings
Budget and Expense Management00 Ratings8.342 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Adobe Acrobat Sign
-
Ratings
Basecamp
8.0
42 Ratings
3% above category average
Quotes/estimates00 Ratings10.030 Ratings
Invoicing00 Ratings10.026 Ratings
Project & financial reporting00 Ratings8.034 Ratings
Integration with accounting software00 Ratings4.028 Ratings
Best Alternatives
Adobe Acrobat SignBasecamp
Small Businesses
Foxit eSign
Foxit eSign
Score 9.2 out of 10
Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
InEight
InEight
Score 8.4 out of 10
Enterprises
DocuSign
DocuSign
Score 8.7 out of 10
InEight
InEight
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe Acrobat SignBasecamp
Likelihood to Recommend
4.4
(228 ratings)
9.8
(150 ratings)
Likelihood to Renew
8.0
(30 ratings)
10.0
(26 ratings)
Usability
3.4
(194 ratings)
9.3
(20 ratings)
Availability
9.0
(5 ratings)
10.0
(5 ratings)
Performance
9.0
(4 ratings)
7.3
(4 ratings)
Support Rating
7.3
(164 ratings)
8.8
(28 ratings)
Online Training
8.0
(1 ratings)
5.0
(1 ratings)
Implementation Rating
8.0
(7 ratings)
7.7
(4 ratings)
Configurability
9.0
(3 ratings)
8.0
(1 ratings)
Ease of integration
5.0
(2 ratings)
-
(0 ratings)
Product Scalability
8.0
(3 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
Adobe Acrobat SignBasecamp
Likelihood to Recommend
Adobe
Acrobat Sign isn't quite as user friendly as other E-Sign platforms I have used. However, it offers a wide range of features that provide convenience and efficiency. For example, I can have multiple people receive the same document separately, or I can have multiple people receive and review the exact same document. I also like that I can choose to set a signing order or not, this is important for when I send Offer Letters and other things that require order of approvals.
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37 Signals
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
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Pros
Adobe
  • Adobe Acrobat Sign tracks whether or not a signer has viewed a document
  • Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer
  • Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way
  • Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic
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37 Signals
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
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Cons
Adobe
  • Builds on Adobe platform so it is easy to utilize, but many features require enterprise subscription.
  • Integrations available but your CRM integration is only available with enterprise license.
  • Lots of templates but there are additional templates with enterprise only and there was no drag and drop editor.
  • Adobe captures some analytical metrics but many of the analytics we required were not available - specifically metrics related to how the tool converts and reduces use time by our team and the impact on clients.
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37 Signals
  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
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Likelihood to Renew
Adobe
It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
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37 Signals
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
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Usability
Adobe
I've had very little trouble with it in all my uses with it. I do wish the text boxes you add wouldn't cut off the text if you entered too many words and that it would adjust it's size to fit within the space you've provided. However, that just takes a little refining in the initial set up of the document before you send it out.
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37 Signals
It is easy to use, even for clients who have no experience with the platform. It can only get a little cumbersome to ensure that a client can't see certain documents you might want to keep in the Docs & Files folders. And sometimes, getting a client to actually use an unfamiliar platform can be a challenge.
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Reliability and Availability
Adobe
I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
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37 Signals
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
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Performance
Adobe
The Adobe Acrobat Sign's performance are excellent.
When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support
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37 Signals
No answers on this topic
Support Rating
Adobe
It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient.
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37 Signals
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
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Online Training
Adobe
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
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37 Signals
No answers on this topic
Implementation Rating
Adobe
We did not use it in the manner that most companies do, so I am pleased with how our company handled implementation. We will be pushing the full company over into Echosign for various processes which will incorporate more of an implementation effect.
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37 Signals
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
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Alternatives Considered
Adobe
They are just different. Adobe's number one feature that puts it above it's competitors is that your document, the signing process, all of it exists within Adobe. There is no need to go from Word, to Adobe, to DocuSign. It saves you time and makes life easy for you (and for your clients).
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37 Signals
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
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Scalability
Adobe
At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working.
Now we are using it also in other situation because it help us with time and we can also reduce cost
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37 Signals
No answers on this topic
Return on Investment
Adobe
  • Significantly reduced the time required for document signing processes reducing wasted time and effort
  • Cost savings since there is no longer any need to print and post/scan traditional signed paper-based documents
  • Faster decision-making since time-sensitive decisions and approvals can now be processed much more quickly by using e-signatures.
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37 Signals
  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
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ScreenShots

Adobe Acrobat Sign Screenshots

Screenshot of Send, sign, manage and archive documents with 100% legal e-signatures. Collecting e-signatures is as easy as swipe and tap with Adobe Sign. Sign from any device. Legally binding. Works with multiple apps. extremely cost-effective.Screenshot of Easily send e-signature requests to multiple recipients using Send in bulk feature.  Send a document to multiple people with one click, and every recipient gets their own personalized form ready to sign.Screenshot of Track and manage signatures with Adobe Acrobat Sign.  Get real-time visibility for every document out for signature, and receive notifications when documents have been signed.Screenshot of Create an online web form with Acrobat Sign.  It allows your recipients – whether they’re your employees or customers – to quickly access, complete, and sign critical documents without printing or mailing anything.  You will also get immediate access to the data and signatures.