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Adobe Acrobat Sign vs. ProcessMaker vs. SAP Signavio Process Transformation Suite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Acrobat Sign

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed. As Microsoft’s e-signature solution, Acrobat Sign…

    $14.99

    per month license

    ProcessMaker

    Score8.8 out of 10
    N/AProcessMaker is a process automation platform that helps organizations optimize and scale their business operations. By combining workflow automation, AI-driven decision-making, and advanced analytics, ProcessMaker empowers businesses to streamline complex processes, improve efficiency, and enhance customer experiences.N/A

    SAP Signavio Process Transformation Suite

    Score8.3 out of 10
    N/AThe SAP Signavio portfolio offers an integrated platform that helps usersto realign the organization and bring changes, with a suite of products that support business processes. The SAP Signavio portfolio offers a range of business transformation solutions to serve the emerging practice of customer excellence (CEX). SAP Signavio solutions bring together a full 360-degree view of outside-in and inside-out thinking, translating experiences into operational reality by putting the customer at the…N/A
    Pricing
    Adobe Acrobat SignProcessMakerSAP Signavio Process Transformation Suite
    Editions & Modules
    Acrobat Standard DC for teams
    $14.99
    per month license
    Acrobat Pro DC with advanced e-sign
    $16.99
    per month license
    Acrobat Sign Solutions
    Call 800-685-4192 for pricing
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe Acrobat SignProcessMakerSAP Signavio Process Transformation Suite
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesYesYes
    Entry-level Setup Fee$34.99 license per monthNo setup feeOptional
    Additional Details———
    More Pricing Information
    Community Pulse
    Adobe Acrobat SignProcessMakerSAP Signavio Process Transformation Suite
    Considered Multiple Products
    Adobe
    No answer on this topic
    ProcessMaker Inc.
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    177 Answers
    60%
    Would buy again
    3 Answers
    95%
    Would buy again
    77 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    150 Answers
    No answers on this topic
    94%
    Delivers good value for the price
    59 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    175 Answers
    60%
    Happy with the feature set
    3 Answers
    93%
    Happy with the feature set
    75 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    111 Answers
    No answers on this topic
    82%
    Lived up to sales and marketing promises
    51 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    133 Answers
    No answers on this topic
    86%
    Implementation went as expected
    55 Answers
    Features
    Adobe Acrobat SignProcessMakerSAP Signavio Process Transformation Suite
    Customization
    Comparison of Customization features of Adobe Acrobat Sign and ProcessMaker and SAP Signavio Process Transformation Suite
    Feature
    Adobe Acrobat Sign
    -
    Ratings
    ProcessMaker
    7.9
    3 Ratings
    8% above category average
    SAP Signavio Process Transformation Suite
    -
    Ratings
    API for custom integration00 Ratings7.93 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Adobe Acrobat Sign and ProcessMaker and SAP Signavio Process Transformation Suite
    Feature
    Adobe Acrobat Sign
    -
    Ratings
    ProcessMaker
    8.6
    11 Ratings
    10% above category average
    SAP Signavio Process Transformation Suite
    7.1
    60 Ratings
    8% below category average
    Dashboards00 Ratings8.811 Ratings7.259 Ratings
    Standard reports00 Ratings8.811 Ratings7.257 Ratings
    Custom reports00 Ratings8.09 Ratings7.08 Ratings
    Process Engine
    Comparison of Process Engine features of Adobe Acrobat Sign and ProcessMaker and SAP Signavio Process Transformation Suite
    Feature
    Adobe Acrobat Sign
    -
    Ratings
    ProcessMaker
    8.8
    10 Ratings
    19% above category average
    SAP Signavio Process Transformation Suite
    7.4
    75 Ratings
    12% below category average
    Process designer00 Ratings9.99 Ratings8.171 Ratings
    Process simulation00 Ratings8.28 Ratings7.366 Ratings
    Business rules engine00 Ratings9.99 Ratings7.122 Ratings
    SOA support00 Ratings9.910 Ratings7.442 Ratings
    Process player00 Ratings7.98 Ratings7.347 Ratings
    Form builder00 Ratings7.88 Ratings7.140 Ratings
    Model execution00 Ratings8.28 Ratings7.640 Ratings
    Support for modeling languages00 Ratings00 Ratings7.549 Ratings
    Business Process Automation
    Comparison of Business Process Automation features of Adobe Acrobat Sign and ProcessMaker and SAP Signavio Process Transformation Suite
    Feature
    Adobe Acrobat Sign
    -
    Ratings
    ProcessMaker
    8.0
    3 Ratings
    16% above category average
    SAP Signavio Process Transformation Suite
    -
    Ratings
    Business Process Modeling00 Ratings8.23 Ratings00 Ratings
    Decision Modeling00 Ratings8.23 Ratings00 Ratings
    Code-Based Automation00 Ratings8.03 Ratings00 Ratings
    No-Code Automation00 Ratings7.63 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of Adobe Acrobat Sign and ProcessMaker and SAP Signavio Process Transformation Suite
    Feature
    Adobe Acrobat Sign
    -
    Ratings
    ProcessMaker
    -
    Ratings
    SAP Signavio Process Transformation Suite
    7.5
    57 Ratings
    10% below category average
    Social collaboration tools00 Ratings00 Ratings7.557 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Adobe Acrobat Sign and ProcessMaker and SAP Signavio Process Transformation Suite
    Feature
    Adobe Acrobat Sign
    -
    Ratings
    ProcessMaker
    -
    Ratings
    SAP Signavio Process Transformation Suite
    7.8
    49 Ratings
    4% below category average
    Content management00 Ratings00 Ratings7.849 Ratings
    Best Alternatives
    Adobe Acrobat SignProcessMakerSAP Signavio Process Transformation Suite
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    Bizagi
    Score8.3 out of 10
    Process Street
    Score8.2 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    TIBCO® BPM Enterprise
    Score8 out of 10
    Enterprises
    DocuSign
    Score8.7 out of 10
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    IBM Business Automation Workflow
    Score10 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Adobe Acrobat SignProcessMakerSAP Signavio Process Transformation Suite
    Likelihood to Recommend
    2.9
    (228 ratings)
    8.9
    (11 ratings)
    7.6
    (79 ratings)
    Likelihood to Renew
    8.0
    (30 ratings)
    8.2
    (1 ratings)
    8.6
    (4 ratings)
    Usability
    1.8
    (194 ratings)
    6.6
    (5 ratings)
    7.0
    (2 ratings)
    Availability
    9.0
    (5 ratings)
    -
    (0 ratings)
    7.3
    (2 ratings)
    Performance
    9.0
    (4 ratings)
    -
    (0 ratings)
    6.3
    (2 ratings)
    Support Rating
    7.3
    (164 ratings)
    -
    (0 ratings)
    7.2
    (33 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    7.0
    (1 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    8.0
    (7 ratings)
    -
    (0 ratings)
    7.7
    (41 ratings)
    Configurability
    9.0
    (3 ratings)
    -
    (0 ratings)
    8.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    7.0
    (2 ratings)
    Ease of integration
    5.0
    (2 ratings)
    -
    (0 ratings)
    6.0
    (1 ratings)
    Product Scalability
    8.0
    (3 ratings)
    7.6
    (5 ratings)
    8.6
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    6.0
    (1 ratings)
    Vendor post-sale
    9.0
    (2 ratings)
    -
    (0 ratings)
    6.4
    (2 ratings)
    Vendor pre-sale
    9.0
    (2 ratings)
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Adobe Acrobat SignProcessMakerSAP Signavio Process Transformation Suite
    Likelihood to Recommend
    Adobe
    Acrobat Sign isn't quite as user friendly as other E-Sign platforms I have used. However, it offers a wide range of features that provide convenience and efficiency. For example, I can have multiple people receive the same document separately, or I can have multiple people receive and review the exact same document. I also like that I can choose to set a signing order or not, this is important for when I send Offer Letters and other things that require order of approvals.
    Read full review
    ProcessMaker Inc.
    The task mining component is well suited for processes where there are a lot of steps performed in a variety of systems, particularly by a single individual on a team. It also requires a robust activity ID to be able to track an activity. It is not well suited when trying to track a process where the content is in an email.
    Incentivized
    Read full review
    SAP
    Pros: 1. It reduces technical debt and accelerates a smooth transition, while harmonizing across data migration regions which replaces the legacy customization that are not for S4/HANA. 2. It cuts operational cost by 30% - 40% and improves SLA adherence, while process intelligence identifies duplicate or redundant approval steps when we know SAP ecosystems ties all modules together for better data insights. Cons: 1. Complicated and costly for small businesses. 2. Mature process required for better data feeding and data insights. 3. If non-SAP system data feed might cause misleading and incomplete data insights
    Incentivized
    Read full review
    Pros
    Adobe
    • Adobe Acrobat Sign tracks whether or not a signer has viewed a document
    • Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer
    • Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way
    • Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic
    Incentivized
    Read full review
    ProcessMaker Inc.
    • User interface. It is clean and easy to understand. You won't get overwhelmed the second you log in.
    • The workflow maker. With a drag and drop interface, you can easily visualize and implement what you want on the screen. Out of all the programs we tested, this one had the easiest process maker and designer.
    • Ease of understanding. My biggest recommendation would be that this program is easy to access for anyone. There are complications (see negatives) but this program can be implemented quickly and efficiently, and nearly anyone can learn to use it. You will not feel like you are in the dark with it.
    Incentivized
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    SAP
    • Location agnostic (or home office agnostic) collaboration in virtual workshops
    • Internally within the team or with clients, I can prepare, gather materials, and lead during a workshop or meeting with SAP Signavio Process Transformation Suite and feel incredibly positioned as the facilitator. Whether in real time or in an asynchronous manner.
    • The combination of highly adaptable and visual work with collaborative tools like forms, comments, timers, and point voting transforms it into a tool I use frequently.
    Incentivized
    Read full review
    Cons
    Adobe
    • Builds on Adobe platform so it is easy to utilize, but many features require enterprise subscription.
    • Integrations available but your CRM integration is only available with enterprise license.
    • Lots of templates but there are additional templates with enterprise only and there was no drag and drop editor.
    • Adobe captures some analytical metrics but many of the analytics we required were not available - specifically metrics related to how the tool converts and reduces use time by our team and the impact on clients.
    Incentivized
    Read full review
    ProcessMaker Inc.
    • Complications when you get to the more advanced pieces. When trialing, I found that the more advanced a process got, the more complicated it got for me in coding. When you begin using the more advanced features, you will find that you need to have a basic knowledge of coding - otherwise you won't go any further. This was my sole issue. Unfortunately, it was one that would have brought the school to a grinding halt if they were to ever get more complicated than they were.
    Incentivized
    Read full review
    SAP
    • For businesses looking to improve their current business processes, I think SAP Signavio Process Transformation Suite is incredibly well-suited.
    • In my opinion, SAP Signavio Process Transformation Suite excels in sectors with strict regulatory requirements.
    • I think SAP Signavio Process Transformation Suite is the best option when teams from several departments must work together on process design or improvement initiatives because of its real-time collaboration capabilities.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
    Incentivized
    Read full review
    ProcessMaker Inc.
    We are happy with this product
    Incentivized
    Read full review
    SAP
    Signavio is part of our process ownership and is key for visible of end-to-end process
    Incentivized
    Read full review
    Usability
    Adobe
    I've had very little trouble with it in all my uses with it. I do wish the text boxes you add wouldn't cut off the text if you entered too many words and that it would adjust it's size to fit within the space you've provided. However, that just takes a little refining in the initial set up of the document before you send it out.
    Incentivized
    Read full review
    ProcessMaker Inc.
    I gave this overall rating for ProcessMaker due to its overall flexibility, design and ease of use for most. Examples of this from us include it being an excellent and trustworthy tool for automating processes, the abilities and capabilities for real-time process tracking and the web-based accessibility and implementation which allows for easy access and management of the tool.
    Incentivized
    Read full review
    SAP
    Really great and well designed
    Incentivized
    Read full review
    Reliability and Availability
    Adobe
    I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
    Read full review
    ProcessMaker Inc.
    No answers on this topic
    SAP
    Yes its always available
    Incentivized
    Read full review
    Performance
    Adobe
    The Adobe Acrobat Sign's performance are excellent.
    When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support
    Incentivized
    Read full review
    ProcessMaker Inc.
    No answers on this topic
    SAP
    Everything is very fast
    Incentivized
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    Support Rating
    Adobe
    It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient.
    Incentivized
    Read full review
    ProcessMaker Inc.
    No answers on this topic
    SAP
    i contacted support via sap for me via the person who implemented and also via our customer support executive. all 3 channels i was satisfied. of course it was the slowest via the ticket, but even that one i got proper solution in relatively OK time frame
    Incentivized
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    In-Person Training
    Adobe
    No answers on this topic
    ProcessMaker Inc.
    No answers on this topic
    SAP
    Real useful trainings and hand ons
    Incentivized
    Read full review
    Online Training
    Adobe
    The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
    Read full review
    ProcessMaker Inc.
    No answers on this topic
    SAP
    Very complete and useful for day to day operations
    Incentivized
    Read full review
    Implementation Rating
    Adobe
    We did not use it in the manner that most companies do, so I am pleased with how our company handled implementation. We will be pushing the full company over into Echosign for various processes which will incorporate more of an implementation effect.
    Read full review
    ProcessMaker Inc.
    No answers on this topic
    SAP
    Training is taking way longer than expected. We have had more than 50 hours of training and still do not feel proficient enough to do anything meaningful with Process Intelligence. The Process Insights are pretty intuitive but does take a willingness to dig in and explore, but in general good right out of the box.
    Incentivized
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    Alternatives Considered
    Adobe
    They are just different. Adobe's number one feature that puts it above it's competitors is that your document, the signing process, all of it exists within Adobe. There is no need to go from Word, to Adobe, to DocuSign. It saves you time and makes life easy for you (and for your clients).
    Incentivized
    Read full review
    ProcessMaker Inc.
    Before making the decision to get ProcessMaker, we assessed different and best options in the market, which are also quite competitive. KiSSFLOW, Blueworks Live, and Bizagi, being the most relevant and ADONIS, to mention the ones we consider the most relevant and capable of meeting our needs. In the end, we went for ProcessMaker because of mainly three things as described before: 1. Real-time process status tracking. 2. Metrics and dashboards. 3. Ease of use for constructing diagrams.
    Read full review
    SAP
    We were able to end the use of archive versions thanks to SAP Signavio Process Transformation Suite, and everyone has access to the most recent archive. Mac and Windows users can collaborate on a single document. A design tool that spans the concept phase, design phase, and delivery to engineering
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Adobe
    No answers on this topic
    ProcessMaker Inc.
    No answers on this topic
    SAP
    Not really, its easy to comprehend
    Incentivized
    Read full review
    Scalability
    Adobe
    At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working.
    Now we are using it also in other situation because it help us with time and we can also reduce cost
    Incentivized
    Read full review
    ProcessMaker Inc.
    The capability is robust and quite industry agnostic. It would benefit significantly with some out of the box models - e.g. procure to pay on SAP and similar. They could also develop industry specific examples which could kickstart the implementation for organizations.
    Incentivized
    Read full review
    SAP
    Definitely a 10!
    Incentivized
    Read full review
    Return on Investment
    Adobe
    • Significantly reduced the time required for document signing processes reducing wasted time and effort
    • Cost savings since there is no longer any need to print and post/scan traditional signed paper-based documents
    • Faster decision-making since time-sensitive decisions and approvals can now be processed much more quickly by using e-signatures.
    Incentivized
    Read full review
    ProcessMaker Inc.
    • I'm using Communication edition to introduce BPMN in my organization. I can build the first process in a short time, make my boss more confident with my job.
    • But, with ProcessMaker, we need more time to design code to handle the process, and without PHP/Javascript Programmer, it seems hard to work with more and more processes online.
    • However, IE Browser is not well supported, somewhat let the user confuse.
    Incentivized
    Read full review
    SAP
    • With the help of Signavio, we are now much more operationally efficient, which saves money and makes better use of our resources.
    • The software's emphasis on collaboration has encouraged innovation within our teams, resulting in original solutions and better project outputs.
    • Compliance is crucial for our sector. We have lowered the danger of regulatory problems by maintaining stringent compliance standards with the aid of Signavio.
    Incentivized
    Read full review
    ScreenShots

    Adobe Acrobat Sign Screenshots

    Screenshot of Send, sign, manage and archive documents with 100% legal e-signatures. Collecting e-signatures is as easy as swipe and tap with Adobe Sign. Sign from any device. Legally binding. Works with multiple apps. extremely cost-effective.Screenshot of Easily send e-signature requests to multiple recipients using Send in bulk feature.  Send a document to multiple people with one click, and every recipient gets their own personalized form ready to sign.Screenshot of Track and manage signatures with Adobe Acrobat Sign.  Get real-time visibility for every document out for signature, and receive notifications when documents have been signed.Screenshot of Create an online web form with Acrobat Sign.  It allows your recipients – whether they’re your employees or customers – to quickly access, complete, and sign critical documents without printing or mailing anything.  You will also get immediate access to the data and signatures.

    SAP Signavio Process Transformation Suite Screenshots

    Screenshot of SAP Signavio Process InsightsScreenshot of SAP Signavio Process Intelligence - InvestigationScreenshot of SAP Signavio Process Intelligence - DashboardsScreenshot of SAP Signavio Journey Modeler - Journey Complexity ScoreScreenshot of SAP Signavio Process Explorer - Best practice and process knowledgeScreenshot of SAP Signavio Process Manager - Live Insights