ADP Health Compliance provides
proactive penalty avoidance by identifying compliance issues each month – long
before penalties may be incurred and long before IRS and state reporting is
required. With visibility into the compliance status of each Federal Employer
Identification Number (FEIN) and employee, intelligent technology, streamlined
workflows, and an assigned team of ACA specialists, the solution helps employers to have
confidence that their data is secure, accurate, and that forms…
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ADP SmartCompliance
Score 8.2 out of 10
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ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.
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Pricing
ADP Health Compliance
ADP SmartCompliance
Editions & Modules
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No answers on this topic
Offerings
Pricing Offerings
ADP Health Compliance
ADP SmartCompliance
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
Yes
Entry-level Setup Fee
Required
Required
Additional Details
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Pricing varies based upon modules deployed and features enabled.
ADP Health Compliance is useful for employers to stay compliant with ACA Rules & Regs. I think it would be impossible to manage as a large employer without it. The tool gives us specific action items and employees to review. This helps reduce the mindless navigation to get to important areas. It also outlines potential penalty exposure and other "needs attention" items that are critical to know.
We love our account manager Joanne Renova who goes above and beyond to make sure that we are well prepared for quarter and year end. She is the reason we are enjoying our experience with ADP thus far. SmartCompliance itself is fairly easy to navigate and has a lot of resources/links available to help & further knowledge.
The ability to breakdown the data into segments allows us to zero in on errors or problems that we can focus on in order to correct those issues.
The information is presented in an easy to understand interface which is very user-friendly and very intuitive. I have used the interface in the past to change data or approvals of forms. It was something I could figure out on my own due to it being so easy to navigate.
ADP Compliance is very good at pulling in the data and identifying issues and presenting it in method that is easy to work off of. We have many employees and the files we sent over were uploaded and processed. The errors were quickly identified so we could focus on correcting the problem employees.
LOA list is great, just needs ability to filter out termed EEs and by date range
More interaction and automation with Workforce Now, EEs approved in Health Compliance are not automatically updated or assigned an enrollment workflow in WFN
ADP should have their SC employees better trained to give consistent answers about how to handle certain tax issues relating to the states. I seem to get a different answer multiple times.
It's difficult to distinguish between which cases/letters goes through ADP Workforce Now Service Connect and which cases go through SmartCompliance. I have been told differently on many occasions and will find a case in both places.
While many of the agency notices of tax rate changes, etc. are a very quick process and ADP "resolves" the case, I find other notices get lost in the shuffle when it doesn't fit exactly into the rate change bucket or the past due bill that says "Just Pay It". Some letters aren't that straightforward.
There is no other option on the table for us at the moment to go with a different vendor. We also have had very little issues processing with ADP that would make us want to look for a new vendor.
For the most part, one can get in and learn how to navigate the system by just clicking on one of the suject areas. If you have a good clientrepresentative, they will inform you of new features/functionality and give you a quick demo. This is helpful for one to go back in and navigate to learn how it works and usefulness.
Exceptional Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
If ADP is having issues, they communicate the problem within the solution once you log in. They also communicate that the issue will be fixed promptly. Reports run efficiently and in a reasonable amount of time. Also, the reports allow for various reporting types to be produced like a PDF or a Microsoft Excel file.
As mentioned in the last comment, everyone and everything has been great. However sometimes you get one person that I feel can bring a score down and the current dedicated tax representative I have I do not feel is very supportive.
ADP also provide in person training which can fit into our schedule. The are flexible on timing. We always have a pack schedule and not able to attend training in person if not available. Not sure the in person training with recording that can share with us especially we can review it again and again
They have annual training for Smart Compliance, which is very helpful. We learn the most up to laws for various subject matters, like garnishments, payroll law, child support, state unemployment laws by states. We also earn credit toward certifications. The training is user friendly, and highly recommended. It can be done live or listened to at your own convenience.
Exceptional Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
Before using ADP Health Compliance, I used Paylocity's ACA tool while working for them. I'll be honest - Paylocity leads in design and innovation. They were using complex systems far before ADP had them. When we started using the ADP Smart Compliance system, we were expected to review massive spreadsheets as the system was not available. However, ADP got with the program and was able to produce a system that is actually very advanced.
ADP SmartCompliance was easily integrated with WFN and all of our employee data was in one place. We saw this as an advantage instead of having to log into multiple platforms, everything was quickly accessible to respond to a VOE or claim.
ADP has the ability to scale across departments. This was found to be true when we rolled out the wage payment solution. ADP users are able to view their pay stubs on their phones and/or computers. This wage payment portal offers W2 storage and paystub storage for access at any time by an employee.
Definitely reduced manual work for annual reporting is huge! Before implementing Health Compliance I was dreading the hours and days that needed to be spent in January to prepare the 1095s. With ADP Health Compliance, it took less than two hours to review and submit the forms.
The confidence that the tool is helping us stay in compliance and avoid penalties.
Ability to access targeted data without running numerous reports.
The customer service phone service for the ADP Wisely service is very bad. No understanding or a language barrier is a very difficult service to deal with. Also working with them to correct a situation was impossible. It is basically non existent.
