What users are saying about

ADP RUN

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Top Rated
173 Ratings
14 Ratings

ADP RUN

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Top Rated
173 Ratings
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Score 7.6 out of 101
14 Ratings
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Score 7 out of 101

Add comparison

Likelihood to Recommend

ADP RUN

RUN is good for companies that don't have a dedicated team for payroll and human resources. Everything you need can be found within the platform, including recruiting, forms and templates. If you don't want to take the time to add employees to the system, you can simply enter their name and email and turn it over to them to enter their info. Employees have access to their check stubs and can adjust their taxes, etc. on their own, saving the employer time and overhead. I don't believe that the platform is ideal for companies who have zero experience with payroll, as I believe having a dedicated representative for questions is more beneficial in those scenarios, but anyone who has done it for a few years should find the platform ideal and user-friendly.
Kristy Guell profile photo

Epicor HCM

While Epicor HCM is functional for enterprises with many branch locations, I feel that is best suited out of the box for locations with corporately centralized HR. This overcomes some of the shortcomings of security capability and the need to spend a lot of time in configuring routing.The CSS portion of Epicor HCM is not as robust as competing systems and should not be used if corporations are actively looking to onboard at a high rate.
Joseph Moeller profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.6
Epicor HCM
6.9
Pay calculation
ADP RUN
9.3
Epicor HCM
6.1
Support for external payroll vendors
ADP RUN
6.8
Epicor HCM
7.2
Benefit plan administration
ADP RUN
7.9
Epicor HCM
5.5
Direct deposit files
ADP RUN
9.3
Epicor HCM
7.6
Salary revision and increment management
ADP RUN
9.1
Epicor HCM
6.7
Reimbursement management
ADP RUN
9.1
Epicor HCM
8.0

Human Resource Management

ADP RUN
Epicor HCM
6.5
Employee demographic data
ADP RUN
Epicor HCM
7.0
Employment history
ADP RUN
Epicor HCM
6.5
Job profiles and administration
ADP RUN
Epicor HCM
7.1
Workflow for transfers, promotions, pay raises, etc.
ADP RUN
Epicor HCM
6.1
Organizational charting
ADP RUN
Epicor HCM
3.7
Organization and location management
ADP RUN
Epicor HCM
6.9
Compliance data (COBRA, OSHA, etc.)
ADP RUN
Epicor HCM
8.1

Leave and Attendance Management

ADP RUN
Epicor HCM
6.5
Approval workflow
ADP RUN
Epicor HCM
8.2
Balance details
ADP RUN
Epicor HCM
4.4
Annual carry-forward and encashment
ADP RUN
Epicor HCM
7.0

Employee Self Service

ADP RUN
Epicor HCM
7.3
View and generate pay and benefit information
ADP RUN
Epicor HCM
7.0
Update personal information
ADP RUN
Epicor HCM
5.9
View company policy documentation
ADP RUN
Epicor HCM
9.9
View job history
ADP RUN
Epicor HCM
6.4

Asset Management

ADP RUN
Epicor HCM
7.1
Tracking of all physical assets
ADP RUN
Epicor HCM
7.1

HR Reporting

ADP RUN
Epicor HCM
4.7
Report builder
ADP RUN
Epicor HCM
5.6
Pre-built reports
ADP RUN
Epicor HCM
3.4
Ability to combine HR data with external data
ADP RUN
Epicor HCM
5.0

Onboarding

ADP RUN
Epicor HCM
6.0
New hire portal
ADP RUN
Epicor HCM
4.0
Manager tracking tools
ADP RUN
Epicor HCM
8.0

Performance and Goals

ADP RUN
Epicor HCM
5.4
Corporate goal setting
ADP RUN
Epicor HCM
1.0
Individual goal setting
ADP RUN
Epicor HCM
7.4
Line-of sight-visibility
ADP RUN
Epicor HCM
7.0
Performance tracking
ADP RUN
Epicor HCM
6.3

Performance Management

ADP RUN
Epicor HCM
5.4
Performance plans
ADP RUN
Epicor HCM
6.4
Performance improvement plans
ADP RUN
Epicor HCM
1.0
Review status tracking
ADP RUN
Epicor HCM
4.5
Review reminders
ADP RUN
Epicor HCM
7.2
Multiple review frequency
ADP RUN
Epicor HCM
8.0

Succession Planning

ADP RUN
Epicor HCM
6.0
Candidate ranking
ADP RUN
Epicor HCM
6.5
Candidate search
ADP RUN
Epicor HCM
5.5

Recruiting / ATS

ADP RUN
Epicor HCM
8.1
Job Requisition Management
ADP RUN
Epicor HCM
8.1
Company Website Posting
ADP RUN
Epicor HCM
9.0
Duplicate Candidate Prevention
ADP RUN
Epicor HCM
9.0
Applicant Tracking
ADP RUN
Epicor HCM
7.3
Notifications and Alerts
ADP RUN
Epicor HCM
7.2

Pros

  • The software platform is incredibly easy to learn and user-friendly.
  • The cost is surprisingly better than other payroll processing platforms, especially considering what is included and the longstanding national reputation of ADP.
  • The simplicity, automation, and available templates and reports are incredibly helpful to our growing organization.
Kristy Guell profile photo
  • Lots of room for configuration such as routing, auto-alerts, training competencies, FMLA tracking, security rights, etc... But good luck getting those set-up.
No photo available

Cons

  • It really provides all we need and more.
Laura Virtue profile photo
  • Epicor HCM has both query and report writing functionality. The quantity of information contained in the database is enormous and can sometimes make it difficult to locate the correct fields for writing custom reports. Within the Vantage product there is a data dictionary which displays each table and the information contained therein. It would be very helpful if it also covered the fields within the tables in Open4.
Cheryl Atkins profile photo

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
Epicor HCM10.0
Based on 2 answers
I don't use it as a user, I implement it for clients as an outside consultant partner.
No photo available

Usability

ADP RUN9.1
Based on 1 answer
No answer on this topic is available.
Epicor HCM7.0
Based on 2 answers
Where it's good: Epicor HCM at a high level has a straight-forward interface for navigating to the main content sections at either the employee or HR administrator level. The interfaces are consistent throughout the application, and after a brief learning curve, one can navigate through the remainder of the interface pages in any content area without too much difficulty. HCM also has great tools for making sure the analysis of data is available and accessible to non-programmer personnel.Where it struggles: One thing working against the usability of the HCM product is the overuse of the row-selection scheme for all many to many relationships. HCM uses a "select the row from the left frame" and then "enter data corresponding to this row in the right frame" scheme for most of its data entry components. One example of overuse is the employee address entry. During the first setup of an employee or during a candidate's application, HCM allows the user to specify multiple addresses. While this functionality is desired for long-term storage, an option doesn't exist to forgo this interface type for quick initial entry for the primary use case (one address per employee). This is one example, but is particularly visible when a candidate must also bridge the learning curve.
Joseph Moeller profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Epicor HCM9.0
Based on 1 answer
The product was always available.
Amy Stuart, HRIP profile photo

Performance

No score
No answers yet
No answers on this topic
Epicor HCM9.0
Based on 2 answers
The product performs well. As with any software there are bugs and system enhancements needed, but there are channels in place to let Epicor know what they are so they can add to future versions. Open Enrollment and Salary Planning can be a bit slow at times.
Amy Stuart, HRIP profile photo

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
Epicor HCM8.0
Based on 3 answers
I have had to contact support a few times since we have been using the software. I have always gotten very timely responses and have never had a time when they either could not help me or were not responsive.
Cheryl Atkins profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Epicor HCM10.0
Based on 1 answer
We had someone from Epicor come on site to do training, and we "shared" our trainer with another company who was also doing the same major upgrade. It was nice to have another company there so we could ask each other (and the trainer) questions. This allowed for more meaningful discussions during training.
Amy Stuart, HRIP profile photo

Implementation

No score
No answers yet
No answers on this topic
Epicor HCM7.1
Based on 2 answers
As stated earlier, you won't find all of the problems and things that you would like to improve on until you implement. After go-live, you then will have a long period of adjustment as you get the data and processes to work the way that you really want them to.
No photo available

Alternatives Considered

Although Paychex came in with a much lower quote than RUN, it was my relationship with my rep that made me stick with ADP. Also, the fact that I already liked the system layout and platform I have been using since day one.
Eric Torres profile photo
We evaluated five total systems, and decided on Epicor because of the user interface, deep data tracking, and overall fit for our company. The vetting process took several months, and everyone who would have a stake in the new system was involved and had input.
No photo available

Scalability

No score
No answers yet
No answers on this topic
Epicor HCM8.6
Based on 3 answers
Performance is not noticeably impacted by adding more users. Microsoft IIS and SQL are Epicor HCM's underlying technology and have proven reliability. In addition, IS staff are easy to find that know these technologies.
Gary Siebenlist profile photo

Return on Investment

  • I don't have any actual data on how our business is impacted by RUN Payroll. All I know is that I don't trust myself to get all the withholding correct if I tried to process the payroll myself, which would probably result in some costly fines from the government.
Theresa Treep, MD, FAAP profile photo
  • Epicor has definitely given me more visibility to what my employees are doing with their time, and will allow much more impactful coaching opportunities
  • I like the ability to run reports on such a huge selection of data, including everything from time allocations to lead time quoting
  • The learning curve is rather steep, and can cause issues as you and the company get up to speed with how the modules work (or don't work), especially the way that you expected them to.
No photo available

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Epicor HCM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details