What users are saying about
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Top Rated
180 Ratings
14 Ratings

ADP RUN

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Top Rated
180 Ratings
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Score 7.8 out of 101
14 Ratings
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Score 7 out of 101

Likelihood to Recommend

ADP RUN

RUN by ADP is perfect, in my opinion, for any size of company. Whether you have 5 employees or 500 employees. I feel that RUN by ADP will meet your needs and help make processing payroll as smooth as possible. Using RUN by ADP is a huge time saver for me. I love how easy it is to add new employees. I work at a company that is experiencing big growth and I am grateful for how easy it is to add new employees. I wish RUN by ADP was more transparent about the cutoff times to process payroll timely. It would be very nice to know what is the latest I could process payroll to have it be processed on time
JaCoby Marston, CPA profile photo

Epicor HCM

While Epicor HCM is functional for enterprises with many branch locations, I feel that is best suited out of the box for locations with corporately centralized HR. This overcomes some of the shortcomings of security capability and the need to spend a lot of time in configuring routing.The CSS portion of Epicor HCM is not as robust as competing systems and should not be used if corporations are actively looking to onboard at a high rate.
Joseph Moeller profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.5
Epicor HCM
6.9
Pay calculation
ADP RUN
8.8
Epicor HCM
6.1
Support for external payroll vendors
ADP RUN
7.4
Epicor HCM
7.2
Benefit plan administration
ADP RUN
8.1
Epicor HCM
5.5
Direct deposit files
ADP RUN
9.2
Epicor HCM
7.6
Salary revision and increment management
ADP RUN
8.9
Epicor HCM
6.7
Reimbursement management
ADP RUN
8.6
Epicor HCM
8.0

Human Resource Management

ADP RUN
Epicor HCM
6.5
Employee demographic data
ADP RUN
Epicor HCM
7.0
Employment history
ADP RUN
Epicor HCM
6.5
Job profiles and administration
ADP RUN
Epicor HCM
7.1
Workflow for transfers, promotions, pay raises, etc.
ADP RUN
Epicor HCM
6.1
Organizational charting
ADP RUN
Epicor HCM
3.7
Organization and location management
ADP RUN
Epicor HCM
6.9
Compliance data (COBRA, OSHA, etc.)
ADP RUN
Epicor HCM
8.1

Leave and Attendance Management

ADP RUN
Epicor HCM
6.5
Approval workflow
ADP RUN
Epicor HCM
8.3
Balance details
ADP RUN
Epicor HCM
4.4
Annual carry-forward and encashment
ADP RUN
Epicor HCM
7.0

Employee Self Service

ADP RUN
Epicor HCM
7.3
View and generate pay and benefit information
ADP RUN
Epicor HCM
7.0
Update personal information
ADP RUN
Epicor HCM
5.9
View company policy documentation
ADP RUN
Epicor HCM
9.9
View job history
ADP RUN
Epicor HCM
6.4

Asset Management

ADP RUN
Epicor HCM
7.1
Tracking of all physical assets
ADP RUN
Epicor HCM
7.1

HR Reporting

ADP RUN
Epicor HCM
4.7
Report builder
ADP RUN
Epicor HCM
5.6
Pre-built reports
ADP RUN
Epicor HCM
3.4
Ability to combine HR data with external data
ADP RUN
Epicor HCM
5.0

Onboarding

ADP RUN
Epicor HCM
6.0
New hire portal
ADP RUN
Epicor HCM
4.0
Manager tracking tools
ADP RUN
Epicor HCM
8.0

Performance and Goals

ADP RUN
Epicor HCM
5.4
Corporate goal setting
ADP RUN
Epicor HCM
1.0
Individual goal setting
ADP RUN
Epicor HCM
7.4
Line-of sight-visibility
ADP RUN
Epicor HCM
7.0
Performance tracking
ADP RUN
Epicor HCM
6.3

Performance Management

ADP RUN
Epicor HCM
5.4
Performance plans
ADP RUN
Epicor HCM
6.4
Performance improvement plans
ADP RUN
Epicor HCM
1.0
Review status tracking
ADP RUN
Epicor HCM
4.5
Review reminders
ADP RUN
Epicor HCM
7.2
Multiple review frequency
ADP RUN
Epicor HCM
8.0

Succession Planning

ADP RUN
Epicor HCM
6.0
Candidate ranking
ADP RUN
Epicor HCM
6.5
Candidate search
ADP RUN
Epicor HCM
5.5

Recruiting / ATS

ADP RUN
Epicor HCM
8.1
Job Requisition Management
ADP RUN
Epicor HCM
8.1
Company Website Posting
ADP RUN
Epicor HCM
9.0
Duplicate Candidate Prevention
ADP RUN
Epicor HCM
9.0
Applicant Tracking
ADP RUN
Epicor HCM
7.3
Notifications and Alerts
ADP RUN
Epicor HCM
7.2

Pros

ADP RUN

  • The key strength of ADP's Run is the simplicity of their web portal. Site navigation is easy thanks to large Icons and clearly described links. Every feature seems to be accessible within 2 to 3 clicks.
  • ADP's support is very helpful. I have called in a few times and the wait is never long to reach a support rep. The support has been able to address any issues I've had in a timely manner and will stay on the line to walk through steps until I am comfortable with them.
  • The sales reps are great. They did a great job of walking through the features and comparing them to my current provider. They came onsite to help with the transition to ADP, and even came to walk us through the first couple payrolls to make sure all the steps were understood.
Robert Simeral profile photo

Epicor HCM

  • The database relational structure and schema. Spending several years as a database engineer, I appreciate the normalized design of the underlying database structure. I feel that when compared with many other information systems, Epicor HCM is a model that I frequently reference to other people as an example of a "properly built" database schema.
  • The out of the box customization tools. Although they do not always work as well as intended, HCM is a product that understands that every business runs a little differently. The ability to rename fields and manipulate variables using tasks in the front-end interface does allow for some easier tailoring of the out of the box processes to terms that our business users were familiar with (resource editor, global variable editor). The task editor also provides good promise to be a tool to customize the interface to see what you want to see on the form. However, this is somewhat limited in potential and is subject to frequent bugs as of 5.8. Customization of menu items and menu tabs on the main menu is possible, which is a perk, but can be a bit confusing when compared to other systems. Some bugs required manipulation through the database in order to get them to fall into place properly.
  • The ease of use. Once properly oriented with the product, adept computer users should have no problem navigating through the main page and flowing through the steps to complete maintenance on records or enter personnel actions, etc.
  • Configurability. Because of the database structure, code tables and data tables allowed us to enter data that matches our business model and properly maintain the personnel information in the way we found suited us best.
Joseph Moeller profile photo

Cons

ADP RUN

  • Pricing - the cost associated with running payroll is as much as $10 per check when my payroll is small (1-5) by comparison to the "big payroll" (25+).
  • Better communication regarding when payroll processing may be affected by holidays. Must log in to be advised of potential delays. I would prefer an email.
  • Calls and emails from staff promoting services my company does not use due to the type of employees (contractors) in my organization. They should review the account before soliciting services. Although, it is acceptable that they would check in in the event my business model changes to include direct employees.
Charnice Charles profile photo

Epicor HCM

  • Epicor HCM has both query and report writing functionality. The quantity of information contained in the database is enormous and can sometimes make it difficult to locate the correct fields for writing custom reports. Within the Vantage product there is a data dictionary which displays each table and the information contained therein. It would be very helpful if it also covered the fields within the tables in Open4.
Cheryl Atkins profile photo

Likelihood to Renew

ADP RUN

ADP RUN 9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo

Epicor HCM

Epicor HCM 10.0
Based on 2 answers
I don't use it as a user, I implement it for clients as an outside consultant partner.
No photo available

Usability

ADP RUN

ADP RUN 9.1
Based on 1 answer
No answer on this topic is available.

Epicor HCM

Epicor HCM 7.0
Based on 2 answers
Where it's good: Epicor HCM at a high level has a straight-forward interface for navigating to the main content sections at either the employee or HR administrator level. The interfaces are consistent throughout the application, and after a brief learning curve, one can navigate through the remainder of the interface pages in any content area without too much difficulty. HCM also has great tools for making sure the analysis of data is available and accessible to non-programmer personnel.Where it struggles: One thing working against the usability of the HCM product is the overuse of the row-selection scheme for all many to many relationships. HCM uses a "select the row from the left frame" and then "enter data corresponding to this row in the right frame" scheme for most of its data entry components. One example of overuse is the employee address entry. During the first setup of an employee or during a candidate's application, HCM allows the user to specify multiple addresses. While this functionality is desired for long-term storage, an option doesn't exist to forgo this interface type for quick initial entry for the primary use case (one address per employee). This is one example, but is particularly visible when a candidate must also bridge the learning curve.
Joseph Moeller profile photo

Reliability and Availability

ADP RUN

No score
No answers yet
No answers on this topic

Epicor HCM

Epicor HCM 9.0
Based on 1 answer
The product was always available.
Amy Stuart, HRIP profile photo

Performance

ADP RUN

No score
No answers yet
No answers on this topic

Epicor HCM

Epicor HCM 9.0
Based on 2 answers
The product performs well. As with any software there are bugs and system enhancements needed, but there are channels in place to let Epicor know what they are so they can add to future versions. Open Enrollment and Salary Planning can be a bit slow at times.
Amy Stuart, HRIP profile photo

Support

ADP RUN

ADP RUN 8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo

Epicor HCM

Epicor HCM 8.0
Based on 3 answers
I have had to contact support a few times since we have been using the software. I have always gotten very timely responses and have never had a time when they either could not help me or were not responsive.
Cheryl Atkins profile photo

In-Person Training

ADP RUN

No score
No answers yet
No answers on this topic

Epicor HCM

Epicor HCM 10.0
Based on 1 answer
We had someone from Epicor come on site to do training, and we "shared" our trainer with another company who was also doing the same major upgrade. It was nice to have another company there so we could ask each other (and the trainer) questions. This allowed for more meaningful discussions during training.
Amy Stuart, HRIP profile photo

Implementation

ADP RUN

No score
No answers yet
No answers on this topic

Epicor HCM

Epicor HCM 7.1
Based on 2 answers
As stated earlier, you won't find all of the problems and things that you would like to improve on until you implement. After go-live, you then will have a long period of adjustment as you get the data and processes to work the way that you really want them to.
No photo available

Alternatives Considered

ADP RUN

Please note that I am not currently using this product but I've recently spoken to a representative about addressing the issue of some of my contractors' requirement to call in and out for their assignments. Presently, the contractor calls the office phone from the client's phone to report in and out. My current practice is not efficient in that I don't have a tangible way to track this activity other than saving screen shots and audio files of the calls as they are received. I expressed to one of ADP's staff (during a call regarding an inquiry concerning my satisfaction and awareness of any other products that could help my business) that I needed a more efficient way to track check-in and check-out times and Deputy was offered as a possible solution. It sounds like it's going to do exactly what I need it to do and I will implement it officially at the beginning of next month (May 2019).
Charnice Charles profile photo

Epicor HCM

We evaluated five total systems, and decided on Epicor because of the user interface, deep data tracking, and overall fit for our company. The vetting process took several months, and everyone who would have a stake in the new system was involved and had input.
No photo available

Scalability

ADP RUN

No score
No answers yet
No answers on this topic

Epicor HCM

Epicor HCM 8.6
Based on 3 answers
Performance is not noticeably impacted by adding more users. Microsoft IIS and SQL are Epicor HCM's underlying technology and have proven reliability. In addition, IS staff are easy to find that know these technologies.
Gary Siebenlist profile photo

Return on Investment

ADP RUN

  • Positive: My business is home based so having professional checks and payroll processing services gives the impression that my company is more professional and traditional.
  • Positive: The return on my investment with this service is a good measurable in that it's worth the overall cost for my small home-based business. All the expenses (printer ink, check forms and envelopes) associated with producing payroll, are in one place and the pre-formatted reports have saved me the time and trouble of creating these myself. In addition, it's easier to comply with state and local agencies because I receive notices and information in a timely fashion and I don't have to search for this information myself...saving me both time and money.
Charnice Charles profile photo

Epicor HCM

  • Overall Epicor HCM is meeting the needs of the HR department and those of the organization. It increased our internal customer satisfaction for employees and managers and positively impacted the efficiency of the HR team.
No photo available

Pricing Details

ADP RUN

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Epicor HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison