What users are saying about
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Top Rated
202 Ratings
15 Ratings

ADP RUN

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Top Rated
202 Ratings
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Score 8.1 out of 101
15 Ratings
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Score 4.6 out of 101

Likelihood to Recommend

ADP RUN

RUN by ADP is perfect, in my opinion, for any size of company. Whether you have 5 employees or 500 employees. I feel that RUN by ADP will meet your needs and help make processing payroll as smooth as possible. Using RUN by ADP is a huge time saver for me. I love how easy it is to add new employees. I work at a company that is experiencing big growth and I am grateful for how easy it is to add new employees. I wish RUN by ADP was more transparent about the cutoff times to process payroll timely. It would be very nice to know what is the latest I could process payroll to have it be processed on time
JaCoby Marston, CPA profile photo

Epicor HCM

Because the system is very flexible, there are numerous options for building workflows that match your own internal processes. However, this flexibility, means additional complexity that has to be managed and it can take time and budget dollars. Epicor HCM is well suited for organizations that can invest in the people and budget required to keep the system relevant to its users or for organizations that do not need a high degree of customization
No photo available

Feature Rating Comparison

Payroll Management

ADP RUN
8.6
Epicor HCM
6.9
Pay calculation
ADP RUN
8.9
Epicor HCM
6.1
Support for external payroll vendors
ADP RUN
8.0
Epicor HCM
7.2
Benefit plan administration
ADP RUN
8.3
Epicor HCM
5.5
Direct deposit files
ADP RUN
9.0
Epicor HCM
7.6
Salary revision and increment management
ADP RUN
8.6
Epicor HCM
6.7
Reimbursement management
ADP RUN
8.6
Epicor HCM
8.0

Human Resource Management

ADP RUN
Epicor HCM
6.5
Employee demographic data
ADP RUN
Epicor HCM
7.0
Employment history
ADP RUN
Epicor HCM
6.5
Job profiles and administration
ADP RUN
Epicor HCM
7.1
Workflow for transfers, promotions, pay raises, etc.
ADP RUN
Epicor HCM
6.1
Organizational charting
ADP RUN
Epicor HCM
3.7
Organization and location management
ADP RUN
Epicor HCM
6.9
Compliance data (COBRA, OSHA, etc.)
ADP RUN
Epicor HCM
8.1

Leave and Attendance Management

ADP RUN
Epicor HCM
6.5
Approval workflow
ADP RUN
Epicor HCM
8.3
Balance details
ADP RUN
Epicor HCM
4.4
Annual carry-forward and encashment
ADP RUN
Epicor HCM
7.0

Employee Self Service

ADP RUN
Epicor HCM
7.3
View and generate pay and benefit information
ADP RUN
Epicor HCM
7.0
Update personal information
ADP RUN
Epicor HCM
5.9
View company policy documentation
ADP RUN
Epicor HCM
9.9
View job history
ADP RUN
Epicor HCM
6.4

Asset Management

ADP RUN
Epicor HCM
7.1
Tracking of all physical assets
ADP RUN
Epicor HCM
7.1

HR Reporting

ADP RUN
Epicor HCM
4.7
Report builder
ADP RUN
Epicor HCM
5.6
Pre-built reports
ADP RUN
Epicor HCM
3.4
Ability to combine HR data with external data
ADP RUN
Epicor HCM
5.0

Onboarding

ADP RUN
Epicor HCM
6.0
New hire portal
ADP RUN
Epicor HCM
4.0
Manager tracking tools
ADP RUN
Epicor HCM
8.0

Performance and Goals

ADP RUN
Epicor HCM
5.4
Corporate goal setting
ADP RUN
Epicor HCM
1.0
Individual goal setting
ADP RUN
Epicor HCM
7.4
Line-of sight-visibility
ADP RUN
Epicor HCM
7.0
Performance tracking
ADP RUN
Epicor HCM
6.3

Performance Management

ADP RUN
Epicor HCM
5.4
Performance plans
ADP RUN
Epicor HCM
6.4
Performance improvement plans
ADP RUN
Epicor HCM
1.0
Review status tracking
ADP RUN
Epicor HCM
4.5
Review reminders
ADP RUN
Epicor HCM
7.2
Multiple review frequency
ADP RUN
Epicor HCM
8.0

Succession Planning

ADP RUN
Epicor HCM
6.0
Candidate ranking
ADP RUN
Epicor HCM
6.5
Candidate search
ADP RUN
Epicor HCM
5.5

Recruiting / ATS

ADP RUN
Epicor HCM
8.1
Job Requisition Management
ADP RUN
Epicor HCM
8.1
Company Website Posting
ADP RUN
Epicor HCM
9.0
Duplicate Candidate Prevention
ADP RUN
Epicor HCM
9.0
Applicant Tracking
ADP RUN
Epicor HCM
7.3
Notifications and Alerts
ADP RUN
Epicor HCM
7.2

Pros

ADP RUN

  • Documentation for tax preparation.
  • Ease of running payroll.
  • Utilized the HR document preparation.
Hunter Hay profile photo

Epicor HCM

  • Good, solid HCM system
  • Easy to use and navigate
  • All in one system
No photo available

Cons

ADP RUN

  • Communication when having issues.
Hunter Hay profile photo

Epicor HCM

  • Compliance is one area that needs further attention. For example in candidate self-service, the admin and managers can see the candidate's demographic information as part of their application, which shouldn't happen. If an internal candidate applies for a job, the hiring manager automatically gets access to that employee's record just like their regular manager.
  • On the timesheets module, there are issues with CA specific OT calculation rules on a bi-weekly payroll, where it does not calculate OT for time worked in excess of 5 consecutive days. Also, the application has random (but rare) occurrences where it resets the time zone to the server time zone for users that clock-in/ out.
  • Customizations that require professional services contracts can be somewhat difficult in terms of getting resources assigned. When upgrading the system to a new version, the admin has to conduct its own testing, including all and any customizations made to the system and then work with Epicor on resolving any issues.
  • Customer Support structure could be better. Currently there is no official filtering of issues and expected response time for different kinds of issues, except for system access. When offering payroll and time keeping, the customer support should reflect reduced time for resolution of issues in these time sensitive areas.
  • User training. Epicor HCM offers no free training, aside from webinars on new version releases. While they do offer training sessions, users have to pay for it. From a customer perspective this is difficult to accept. You pay to purchase the system/ module, but if you want to learn how to use it, you have to pay again.
No photo available

Likelihood to Renew

ADP RUN

ADP RUN 9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo

Epicor HCM

Epicor HCM 10.0
Based on 2 answers
I don't use it as a user, I implement it for clients as an outside consultant partner.
No photo available

Usability

ADP RUN

ADP RUN 9.1
Based on 1 answer
No answer on this topic is available.

Epicor HCM

Epicor HCM 7.0
Based on 2 answers
Where it's good: Epicor HCM at a high level has a straight-forward interface for navigating to the main content sections at either the employee or HR administrator level. The interfaces are consistent throughout the application, and after a brief learning curve, one can navigate through the remainder of the interface pages in any content area without too much difficulty. HCM also has great tools for making sure the analysis of data is available and accessible to non-programmer personnel.Where it struggles: One thing working against the usability of the HCM product is the overuse of the row-selection scheme for all many to many relationships. HCM uses a "select the row from the left frame" and then "enter data corresponding to this row in the right frame" scheme for most of its data entry components. One example of overuse is the employee address entry. During the first setup of an employee or during a candidate's application, HCM allows the user to specify multiple addresses. While this functionality is desired for long-term storage, an option doesn't exist to forgo this interface type for quick initial entry for the primary use case (one address per employee). This is one example, but is particularly visible when a candidate must also bridge the learning curve.
Joseph Moeller profile photo

Reliability and Availability

ADP RUN

No score
No answers yet
No answers on this topic

Epicor HCM

Epicor HCM 9.0
Based on 1 answer
The product was always available.
Amy Stuart, HRIP profile photo

Performance

ADP RUN

No score
No answers yet
No answers on this topic

Epicor HCM

Epicor HCM 9.0
Based on 2 answers
The product performs well. As with any software there are bugs and system enhancements needed, but there are channels in place to let Epicor know what they are so they can add to future versions. Open Enrollment and Salary Planning can be a bit slow at times.
Amy Stuart, HRIP profile photo

Support

ADP RUN

ADP RUN 8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo

Epicor HCM

Epicor HCM 8.0
Based on 3 answers
I have had to contact support a few times since we have been using the software. I have always gotten very timely responses and have never had a time when they either could not help me or were not responsive.
Cheryl Atkins profile photo

In-Person Training

ADP RUN

No score
No answers yet
No answers on this topic

Epicor HCM

Epicor HCM 10.0
Based on 1 answer
We had someone from Epicor come on site to do training, and we "shared" our trainer with another company who was also doing the same major upgrade. It was nice to have another company there so we could ask each other (and the trainer) questions. This allowed for more meaningful discussions during training.
Amy Stuart, HRIP profile photo

Implementation

ADP RUN

No score
No answers yet
No answers on this topic

Epicor HCM

Epicor HCM 7.1
Based on 2 answers
As stated earlier, you won't find all of the problems and things that you would like to improve on until you implement. After go-live, you then will have a long period of adjustment as you get the data and processes to work the way that you really want them to.
No photo available

Alternatives Considered

ADP RUN

This is the only of its kind that I have used.
Yvonne Roberts profile photo

Epicor HCM

After a failed implementation with Open4, we needed a solution that was more usable with our end-users. The outdated system provided by one of ADP's products needed to be replaced. We chose Epicor HCM because we were enticed by the functionality it provided and ease of use, as well as its ability to be integrated with Epicor ERP, a product which we had owned and used for several years.
Joseph Moeller profile photo

Scalability

ADP RUN

No score
No answers yet
No answers on this topic

Epicor HCM

Epicor HCM 8.6
Based on 3 answers
Performance is not noticeably impacted by adding more users. Microsoft IIS and SQL are Epicor HCM's underlying technology and have proven reliability. In addition, IS staff are easy to find that know these technologies.
Gary Siebenlist profile photo

Return on Investment

ADP RUN

  • Run helps free me up from writing checks.
Katie Skinner profile photo

Epicor HCM

  • Overall Epicor HCM is meeting the needs of the HR department and those of the organization. It increased our internal customer satisfaction for employees and managers and positively impacted the efficiency of the HR team.
No photo available

Pricing Details

ADP RUN

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Epicor HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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