RUN Powered by ADP® vs. Wagepoint

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RUN Powered by ADP®
Score 8.5 out of 10
Small Businesses (1-50 employees)
RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.N/A
Wagepoint
Score 8.5 out of 10
N/A
Wagepoint is payroll software, from the multinational company of the same name headquartered in Calgary.
$22
per month (per payroll)
Pricing
RUN Powered by ADP®Wagepoint
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
RUN Powered by ADP®Wagepoint
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
RUN Powered by ADP®Wagepoint
Payroll Management
Comparison of Payroll Management features of Product A and Product B
RUN Powered by ADP®
8.3
206 Ratings
3% above category average
Wagepoint
8.6
2 Ratings
6% above category average
Pay calculation9.4199 Ratings10.02 Ratings
Support for external payroll vendors7.960 Ratings6.02 Ratings
Off-cycle/On-Demand payment8.8129 Ratings7.01 Ratings
Benefit plan administration8.185 Ratings00 Ratings
Direct deposit files9.5192 Ratings10.02 Ratings
Salary revision and increment management9.3148 Ratings00 Ratings
Reimbursement management5.138 Ratings10.01 Ratings
Best Alternatives
RUN Powered by ADP®Wagepoint
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RUN Powered by ADP®Wagepoint
Likelihood to Recommend
8.5
(272 ratings)
7.0
(2 ratings)
Likelihood to Renew
9.8
(19 ratings)
-
(0 ratings)
Usability
9.8
(12 ratings)
-
(0 ratings)
Availability
9.2
(6 ratings)
-
(0 ratings)
Performance
8.3
(6 ratings)
-
(0 ratings)
Support Rating
8.4
(22 ratings)
-
(0 ratings)
In-Person Training
9.6
(2 ratings)
-
(0 ratings)
Online Training
9.6
(2 ratings)
-
(0 ratings)
Implementation Rating
9.2
(9 ratings)
-
(0 ratings)
Configurability
8.2
(4 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(7 ratings)
-
(0 ratings)
Vendor post-sale
9.4
(3 ratings)
-
(0 ratings)
Vendor pre-sale
8.1
(4 ratings)
-
(0 ratings)
User Testimonials
RUN Powered by ADP®Wagepoint
Likelihood to Recommend
ADP
When we hire remote workers, living in other states, RUN Powered by ADP has been supportive and an excellent resource. We know we can contact them with questions and they will set us in the right direction. From how to get set up in other states (with specific contact information) to general questions, they've been great.
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Wagepoint
I highly recommend Wagepoint, especially for start-up companies. Their fees are really cheap and the quality of their work is really good. They may have room for improvement on the reporting side, but given their flexibility, they can always find a way to help your organization. I definitely recommend Wagepoint.
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Pros
ADP
  • Once set up RUN is simple enough for non-accountants to feel comfortable navigating
  • RUN provides ample notifications to ensure payroll is processed in time for employees to receive their pay checks on schedule.
  • RUN does a great job of making sure all state and federal reporting is taken care of
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Wagepoint
  • Manages payroll
  • Maintains employee data--addresses, contact info, etc.
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Cons
ADP
  • Being a small company and as a designated owner, the employee who processes payroll is the only person that gets the notification that payroll is submitted. As the "Owner," it would be best if the "owner" could also get a copy of the processing of payroll. I have to log in to review what was actually submitted...so if incorrect and I miss checking immediately, an employee could be paid incorrectly.
  • The PTO / vacation accrual product does not have the ability to provide a "liability" report of what the accrual balances owed are. I started using the product only to find out that a liability report was not available, nor could it be created.
  • Employee change form is only available after payroll is submitted. It would be more helpful to have the change form available before submission so any potential incorrect changes could be identified before running a final payroll.
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Wagepoint
  • Reports need to be improve. You cannot customize your preferred report. Thus, manual reporting happens at times. But you can't complain on the cost.
  • Flexibility on late notice of payroll processing. Lowering additional fees could help us.
  • Need to ask clients for feedback on the use of system.
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Likelihood to Renew
ADP
It is much better than the payroll system I used previously. The integrations that RUN has for on-boarding new hires are very convenient when they work properly. It saves a tremendous amount of time being able to email a link to new employees that allows them to enter much of their own demographic information. Payroll feature alerts me when someone's pay is significantly less or more than usual.
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Wagepoint
No answers on this topic
Usability
ADP
I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
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Wagepoint
No answers on this topic
Reliability and Availability
ADP
I have never had an instance of an outage. It is always available as I have added data while travelling, on weekends, and in after work hours. Retrieving pdf's is also available at any time for employees and benefit participants.
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Wagepoint
No answers on this topic
Performance
ADP
ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
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Wagepoint
No answers on this topic
Support Rating
ADP
At times it takes a few minutes to reach someone and sometimes the ADP automated voice prompt does not recognize my name when I say it. Also, sometimes I am forwarded to different departments and I have to explain my issue 2 or 3 times. It is hard to know whether it is an ADP Run/payroll processing issue versus an ADP Time and Attendance issue. Over the last year or so that I have called ADP, sometimes I am left on hold for a very long time.
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Wagepoint
No answers on this topic
In-Person Training
ADP
they helped up with the 1st payroll after that we were fine - it is very user friendly- they wanted to be sure everything had imported correctly.
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Wagepoint
No answers on this topic
Online Training
ADP
very easy to learn i think it took maybe one payroll to have it down and we were up and running
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Wagepoint
No answers on this topic
Implementation Rating
ADP
Make sure there's plenty of time between payrolls for the implementation and be sure to test all the manually inputted fields.
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Wagepoint
No answers on this topic
Alternatives Considered
ADP
While Paychex Flex was a decent payroll processing product, the customer service support was terrible. We were unable to reach our assigned payroll support team member constantly. If we had issues that were not pressing, we would send a quick email to get insight or to be addressed and it would go unanswered for WEEKS. This was extremely frustration as while it may not have been pressing at the time, but due to the length of time, it can grow into a snowballing effect.
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Wagepoint
Wagepoint is great for our Canadian employees, as Gusto does not support multi-national workforces. However, Gusto provides a much more robust system with which you can manage employees salaries, healthcare benefits, and additional benefits. Gusto also provides ample data with which to evaluate costs, understand employees, and forecast future costs, which Wagepoint does not support.
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Scalability
ADP
Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
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Wagepoint
No answers on this topic
Return on Investment
ADP
  • Our client list tripled in less than two years because current clients spoke positively of ADP
  • Since our client list tripled, so did our revenue which was a tremendous increase
  • ADP is one of the best in the market so when we're selling the payroll package to potential clients, they usually know who ADP is and they already have positive ideas about it
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Wagepoint
  • Lower payroll administration expenses
  • Time and effort is saved from filing remittances to relevant government bodies.
  • Timely and accurate reporting of our payroll
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ScreenShots

RUN Powered by ADP® Screenshots

Screenshot of the RUN Dashboard with the business' key info front-and-centerScreenshot of the payroll interfaceScreenshot of access to payroll reports and liability amountsScreenshot of the RUN Powered by ADP mobile app, used to process payroll on the goScreenshot of the ADP mobile app, where employees can access their historical payroll statements and year-end tax documents