What users are saying about

ADP Workforce Now

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484 Ratings
18 Ratings
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Score 6.4 out of 101

ADP Workforce Now

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484 Ratings
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Score 7 out of 101

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Likelihood to Recommend

ADP Streamline Payroll

Make sure you understand exactly what ADP Streamline is before you purchase. And make sure you get a great rep!
Sandra Van Munster profile photo

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Feature Rating Comparison

Human Resource Management

ADP Streamline Payroll
ADP Workforce Now
7.6
Employee demographic data
ADP Streamline Payroll
ADP Workforce Now
8.1
Employment history
ADP Streamline Payroll
ADP Workforce Now
8.1
Job profiles and administration
ADP Streamline Payroll
ADP Workforce Now
7.7
Workflow for transfers, promotions, pay raises, etc.
ADP Streamline Payroll
ADP Workforce Now
7.4
Organizational charting
ADP Streamline Payroll
ADP Workforce Now
6.7
Organization and location management
ADP Streamline Payroll
ADP Workforce Now
7.4
Compliance data (COBRA, OSHA, etc.)
ADP Streamline Payroll
ADP Workforce Now
8.0

Payroll Management

ADP Streamline Payroll
ADP Workforce Now
8.1
Pay calculation
ADP Streamline Payroll
ADP Workforce Now
8.7
Support for external payroll vendors
ADP Streamline Payroll
ADP Workforce Now
7.5
Benefit plan administration
ADP Streamline Payroll
ADP Workforce Now
8.0
Direct deposit files
ADP Streamline Payroll
ADP Workforce Now
8.6
Salary revision and increment management
ADP Streamline Payroll
ADP Workforce Now
7.8
Reimbursement management
ADP Streamline Payroll
ADP Workforce Now
7.8

Leave and Attendance Management

ADP Streamline Payroll
ADP Workforce Now
8.1
Approval workflow
ADP Streamline Payroll
ADP Workforce Now
8.1
Balance details
ADP Streamline Payroll
ADP Workforce Now
8.1
Annual carry-forward and encashment
ADP Streamline Payroll
ADP Workforce Now
8.1

Employee Self Service

ADP Streamline Payroll
ADP Workforce Now
8.2
View and generate pay and benefit information
ADP Streamline Payroll
ADP Workforce Now
8.7
Update personal information
ADP Streamline Payroll
ADP Workforce Now
8.7
View company policy documentation
ADP Streamline Payroll
ADP Workforce Now
8.5
Employee recognition
ADP Streamline Payroll
ADP Workforce Now
7.6
View job history
ADP Streamline Payroll
ADP Workforce Now
7.6

Asset Management

ADP Streamline Payroll
ADP Workforce Now
6.0
Tracking of all physical assets
ADP Streamline Payroll
ADP Workforce Now
6.0

HR Reporting

ADP Streamline Payroll
ADP Workforce Now
7.0
Report builder
ADP Streamline Payroll
ADP Workforce Now
7.1
Pre-built reports
ADP Streamline Payroll
ADP Workforce Now
7.0
Ability to combine HR data with external data
ADP Streamline Payroll
ADP Workforce Now
7.0

Onboarding

ADP Streamline Payroll
ADP Workforce Now
5.5
New hire portal
ADP Streamline Payroll
ADP Workforce Now
6.1
Manager tracking tools
ADP Streamline Payroll
ADP Workforce Now
4.8

Performance and Goals

ADP Streamline Payroll
ADP Workforce Now
7.7
Corporate goal setting
ADP Streamline Payroll
ADP Workforce Now
7.6
Individual goal setting
ADP Streamline Payroll
ADP Workforce Now
7.8
Line-of sight-visibility
ADP Streamline Payroll
ADP Workforce Now
7.6
Performance tracking
ADP Streamline Payroll
ADP Workforce Now
7.9

Performance Management

ADP Streamline Payroll
ADP Workforce Now
7.4
Performance plans
ADP Streamline Payroll
ADP Workforce Now
7.6
Performance improvement plans
ADP Streamline Payroll
ADP Workforce Now
7.4
Review status tracking
ADP Streamline Payroll
ADP Workforce Now
7.6
Review reminders
ADP Streamline Payroll
ADP Workforce Now
7.3
Multiple review frequency
ADP Streamline Payroll
ADP Workforce Now
7.2

Succession Planning

ADP Streamline Payroll
ADP Workforce Now
6.0
Create succession plans/pools
ADP Streamline Payroll
ADP Workforce Now
5.8
Candidate ranking
ADP Streamline Payroll
ADP Workforce Now
5.8
Candidate search
ADP Streamline Payroll
ADP Workforce Now
6.3
Candidate development
ADP Streamline Payroll
ADP Workforce Now
6.2

Recruiting / ATS

ADP Streamline Payroll
ADP Workforce Now
6.6
Job Requisition Management
ADP Streamline Payroll
ADP Workforce Now
7.9
Company Website Posting
ADP Streamline Payroll
ADP Workforce Now
7.5
Publish to Social Media
ADP Streamline Payroll
ADP Workforce Now
7.3
Job Search Site Posting
ADP Streamline Payroll
ADP Workforce Now
6.6
Duplicate Candidate Prevention
ADP Streamline Payroll
ADP Workforce Now
2.3
Applicant Tracking
ADP Streamline Payroll
ADP Workforce Now
7.2
Notifications and Alerts
ADP Streamline Payroll
ADP Workforce Now
7.5

Pros

  • I liked the notification features of the payroll module, which helped ensure, that payroll was processed in a timely manner without missing any deadlines.
  • The features in the payroll module seem effective to ensure that no accidental erroneous data entry can take place by a payroll administrator.
  • The CRS system allowed us to generate consolidated payroll summaries for all of our foreign sales office which were very beneficial and useful for our Finance Department
No photo available
  • Tax and governmental reporting. For a small business these reports are cumbersome, and time consuming
  • Direct deposit - no more printing out checks and distributing to all employees.
Joey Wilinski profile photo

Cons

  • ADP Streamline billing is slow to react to company changes. Hence incorrect invoices from ADP Streamline were issued and it took a very long time to get their billing department to correct these and issue credit notes.
  • In the payroll system I missed not being able to obtain a per country headcount and payroll numbers. Once payroll is processed it goes directly into an archive and is not easily viewable. It would be nice to have more visibility of personnel and payroll data.
No photo available
  • Some of the fields are not intuitive, meaning that when filling out things like phone #s and SSN's, the cursor does not automatically move to the next field once it is completed.
  • The performance management section doesn't fit our needs like we had hoped. We do not use a rating system for reviews and the ADP system is set up to be more advanced than what we are as a company. There's no way that we can change this so far and that's unfortunate.
  • Because ADP is such a huge program it runs a lot on cookies/cache. Because of that we have employees who really struggle with their passwords and the fact that we have them punch in and out on a public computer. Previous users and multiple tries with passwords seems to impact the next person who logs in.
Nicole Rieger profile photo

Likelihood to Renew

ADP Streamline Payroll7.0
Based on 1 answer
Without knowing what the competitors offer I can only give a limited opinion.
No photo available
ADP Workforce Now8.8
Based on 29 answers
I would definitely support renewing ADP's WFN project because it hasn't left me wanting for anything. All products have minor nuances that could use improving and I genuinely believe that as long as we're providing that feedback to ADP then they will use it to leverage their resources to make the most requested changes in future versions of the software
Mark Michaels, PHR profile photo

Usability

No score
No answers yet
No answers on this topic
ADP Workforce Now8.2
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo

Support

No score
No answers yet
No answers on this topic
ADP Workforce Now6.7
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo

Online Training

No score
No answers yet
No answers on this topic
ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo

Implementation

No score
No answers yet
No answers on this topic
ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo

Alternatives Considered

ADP was selected through a reference we received
No photo available
Our company used ADP prior to Workforce Now. We tried PayChex for one year 11 years ago, however did not like the functionality and time required to process a payroll. We returned to ADP, then tried Paylocity...that lasted one small payroll, as our payroll clerk was extremely dissatisfied with the product. I was on the telephone with our ADP representative asking what ADP could do to help us remedy our error in moving to paylocity. ADP was great, they explained the ADP Workforce Now product. Helped us return to ADP in time to do a full payroll the following week, and helped to collect the information from Paylocity in time to do the first quarter report in a timely manner. This was a difficult task as Paylocity was less than forthcoming with the reports we needed to provide. The Paylocity support team finally admitted they could not do the what they claimed in the demo. Waste of time and a lot of money. ADP Workforce Now has proven to us they will be there when we need them.
Stewart Melanie profile photo

Return on Investment

  • I cannot comment on this
No photo available
  • Improved workflow - our managers and staff now have all the information they need independently from contacting the HR Department. Your HR Department can now focus on strategic initiatives rather than pushing paper and hunting down signatures.
  • Decreased paperwork - information is collected, tracked, and stored within WFN. Say goodbye to those pesky HR data collection forms!
  • Happy employees - employees perform at their best when they are provided the tools and resources they need to act independently! This platform provides that exact avenue for success.
Sarah Hersh, PHR profile photo

Pricing Details

ADP Streamline Payroll

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.