What users are saying about

ADP TotalSource

15 Ratings

Justworks

4 Ratings

ADP TotalSource

15 Ratings
Score 6.9 out of 101

Justworks

4 Ratings
Score 9.5 out of 101

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Likelihood to Recommend

ADP TotalSource

ADP Totalsource is well suited for any size company. It is a functional warehouse of information and is especially handy for an HR department and a great investment. It should eliminate employees coming to you all the time with questions about their pay or other financial questions. It is also great if you are someone that switches from one company to another often because it will store all of your information for you. If you do not know about the privacy setting, that could be an issue because then others could view your personal financial information. I would not recommend purchasing if your company is incredibly small depending on how profitable your company and what industry you are in.
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Justworks

Best-suited for companies who have well-researched what's out there because that process alone works to better educate you on what you really need before you learn the hard way. They can take in companies with as few as 2, offering them "large company" benefits at a cost you just can't get any other way.If you've not done your homework on what you and your current/future employees are asking for, then you'll not make the right choice without a lot of trial and error, which will cost you some really good employees.
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Feature Rating Comparison

Human Resource Management

ADP TotalSource
8.1
Justworks
Employee demographic data
ADP TotalSource
7.3
Justworks
Employment history
ADP TotalSource
8.3
Justworks
Job profiles and administration
ADP TotalSource
7.7
Justworks
Workflow for transfers, promotions, pay raises, etc.
ADP TotalSource
8.4
Justworks
Organizational charting
ADP TotalSource
8.5
Justworks
Organization and location management
ADP TotalSource
7.4
Justworks
Compliance data (COBRA, OSHA, etc.)
ADP TotalSource
9.3
Justworks

Payroll Management

ADP TotalSource
8.7
Justworks
Pay calculation
ADP TotalSource
8.4
Justworks
Support for external payroll vendors
ADP TotalSource
9.7
Justworks
Benefit plan administration
ADP TotalSource
8.7
Justworks
Direct deposit files
ADP TotalSource
9.0
Justworks
Salary revision and increment management
ADP TotalSource
9.3
Justworks
Reimbursement management
ADP TotalSource
7.0
Justworks

Leave and Attendance Management

ADP TotalSource
8.5
Justworks
Approval workflow
ADP TotalSource
8.0
Justworks
Balance details
ADP TotalSource
8.5
Justworks
Annual carry-forward and encashment
ADP TotalSource
9.0
Justworks

Employee Self Service

ADP TotalSource
8.3
Justworks
View and generate pay and benefit information
ADP TotalSource
8.7
Justworks
Update personal information
ADP TotalSource
8.7
Justworks
View company policy documentation
ADP TotalSource
8.0
Justworks
Employee recognition
ADP TotalSource
8.0
Justworks
View job history
ADP TotalSource
8.4
Justworks

Asset Management

ADP TotalSource
8.0
Justworks
Tracking of all physical assets
ADP TotalSource
8.0
Justworks

HR Reporting

ADP TotalSource
8.0
Justworks
Report builder
ADP TotalSource
8.0
Justworks
Pre-built reports
ADP TotalSource
8.0
Justworks
Ability to combine HR data with external data
ADP TotalSource
8.0
Justworks

Onboarding

ADP TotalSource
8.8
Justworks
New hire portal
ADP TotalSource
8.5
Justworks
Manager tracking tools
ADP TotalSource
9.0
Justworks

Performance and Goals

ADP TotalSource
7.0
Justworks
Corporate goal setting
ADP TotalSource
6.0
Justworks
Individual goal setting
ADP TotalSource
8.0
Justworks
Line-of sight-visibility
ADP TotalSource
6.0
Justworks
Performance tracking
ADP TotalSource
8.0
Justworks

Performance Management

ADP TotalSource
7.6
Justworks
Performance plans
ADP TotalSource
6.0
Justworks
Performance improvement plans
ADP TotalSource
9.0
Justworks
Review status tracking
ADP TotalSource
7.0
Justworks
Review reminders
ADP TotalSource
8.0
Justworks
Multiple review frequency
ADP TotalSource
8.0
Justworks

Succession Planning

ADP TotalSource
7.0
Justworks
Create succession plans/pools
ADP TotalSource
7.0
Justworks
Candidate ranking
ADP TotalSource
7.0
Justworks
Candidate search
ADP TotalSource
8.0
Justworks
Candidate development
ADP TotalSource
6.0
Justworks

Recruiting / ATS

ADP TotalSource
7.4
Justworks
Job Requisition Management
ADP TotalSource
6.0
Justworks
Company Website Posting
ADP TotalSource
8.0
Justworks
Publish to Social Media
ADP TotalSource
7.0
Justworks
Job Search Site Posting
ADP TotalSource
9.0
Justworks
Duplicate Candidate Prevention
ADP TotalSource
6.0
Justworks
Applicant Tracking
ADP TotalSource
7.0
Justworks
Notifications and Alerts
ADP TotalSource
9.0
Justworks

Pros

  • The prebuilt reports were excellent
  • TotalSource came with the Employee Service Center support - the best part of TS
  • The software integrated with our time keeping system which made payroll a little easier
Kimberly Cavanaugh, PHR profile photo
  • Healthcare benefits at the level large companies can offer, at a price that small to mid-sized companies can afford. The cost and complexity of Healthcare insurance these days can make or break the finances of families, so to be able, as an employer, to cover that risk, helps us attract and retain great people.
  • Transparency: employees can just log-in and see directly the answers/docs they are looking for from pay stubs to employee expenses to healthcare insurance benefits without having to wait for "someone to get back to them", nor do I have to hire a team of HR people to do all of that.
  • Compliance: Like most companies these days we are a globally distributed team. In the US alone, that means 50 different states with 50 different regulations to comply with. It's an impossible job for even a team of in-house HR staff. Only software can do this
Jackie Bassett profile photo

Cons

  • While the prebuilt reports were great, I would have to contact TS in order to get a custom report. This only happened a few times because like I said, they had a variety of prebuilt reports that fit my needs
  • iReports was implemented and it became more difficult to find employee paystubs and find YTD pay
Kimberly Cavanaugh, PHR profile photo
  • None that I can think of, yet. It's not an easy process to learn all the pros/cons/risks in the HC Benefits/Payroll/Compliance sector but that's why we chose Justworks.
Jackie Bassett profile photo

Alternatives Considered

Paychex is probably the worst system I have used. It's not intuitive at all and is lacking in so many key areas of a good HRIS. I think UltiPro is a system that stacks up against ADP TotalSource the best. But again, ADP TotalSource will be what I choose because of their customer service for not just me but our employees. Their support is second to none!
Kimberly Cavanaugh, PHR profile photo
Our review of alternatives concluded that ADP TotalSource is too expensive, too complex and lacks transparency, even for large companies. TriNet was much better, but post-acquisition it too has become less agile. Paychex isn't as comprehensive. There are literally dozens of others and you can spend a year just reviewing them all.
Jackie Bassett profile photo

Return on Investment

  • Employee satisfaction with the Employee Service Center was high
  • TotalSource's employee support is like having a PT HR employee on staff!
  • At times, if I needed a tailored report, it would take time to get ADP to build it for me and get it back. Not a lot of time, but not as easy as doing it myself.
Kimberly Cavanaugh, PHR profile photo
  • We're still new to Justworks, but for nearly everyone on our team, this is the dealmaker. Benefits plans are worth more than salaries to the best hires.In fact, part of the process we used to choose Justworks was to send their offering, in advance, to our team to approve of, first.
  • Dealmaker for great hires!
  • Financial security for their families!
  • Compliance management.
Jackie Bassett profile photo

Pricing Details

ADP TotalSource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Justworks

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details