What users are saying about

HealthStream

21 Ratings

ADP Workforce Now

469 Ratings
Score 7 out of 101

HealthStream

21 Ratings
Score 7.2 out of 101

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Likelihood to Recommend

ADP Workforce Now

Well-suited for companies with 10 or more employees. The more employees the more efficient ADP is for all aspects. Less appropriate for small companies where payroll and reporting is very manageable.
Joey Wilinski profile photo

HealthStream

It is extremely helpful for assigning learning opportunities to staff members. You can easily choose which assignments are necessary for which roles and departments. If items should be revisited annually you can easily configure that setting so the course reassigns each year. This feature is super helpful for compliance measures. It is not practical if hands on learning is required. In healthcare there are many things that can be addressed via HealthStream but you have to understand the limits - we wouldn't teach CPR via an online module
Taylor Read profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
HealthStream
Employee demographic data
ADP Workforce Now
8.0
HealthStream
Employment history
ADP Workforce Now
8.1
HealthStream
Job profiles and administration
ADP Workforce Now
7.7
HealthStream
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
HealthStream
Organizational charting
ADP Workforce Now
6.6
HealthStream
Organization and location management
ADP Workforce Now
7.3
HealthStream
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
7.9
HealthStream

Payroll Management

ADP Workforce Now
8.1
HealthStream
Pay calculation
ADP Workforce Now
8.7
HealthStream
Support for external payroll vendors
ADP Workforce Now
7.5
HealthStream
Benefit plan administration
ADP Workforce Now
8.0
HealthStream
Direct deposit files
ADP Workforce Now
8.7
HealthStream
Salary revision and increment management
ADP Workforce Now
7.9
HealthStream
Reimbursement management
ADP Workforce Now
7.7
HealthStream

Leave and Attendance Management

ADP Workforce Now
8.1
HealthStream
Approval workflow
ADP Workforce Now
8.1
HealthStream
Balance details
ADP Workforce Now
8.1
HealthStream
Annual carry-forward and encashment
ADP Workforce Now
8.1
HealthStream

Employee Self Service

ADP Workforce Now
8.2
HealthStream
View and generate pay and benefit information
ADP Workforce Now
8.8
HealthStream
Update personal information
ADP Workforce Now
8.7
HealthStream
View company policy documentation
ADP Workforce Now
8.6
HealthStream
Employee recognition
ADP Workforce Now
7.6
HealthStream
View job history
ADP Workforce Now
7.6
HealthStream

Asset Management

ADP Workforce Now
6.0
HealthStream
Tracking of all physical assets
ADP Workforce Now
6.0
HealthStream

HR Reporting

ADP Workforce Now
7.0
HealthStream
Report builder
ADP Workforce Now
7.1
HealthStream
Pre-built reports
ADP Workforce Now
7.0
HealthStream
Ability to combine HR data with external data
ADP Workforce Now
7.0
HealthStream

Onboarding

ADP Workforce Now
5.5
HealthStream
7.3
New hire portal
ADP Workforce Now
6.1
HealthStream
7.0
Manager tracking tools
ADP Workforce Now
4.9
HealthStream
7.0
Compliance tracking and reporting
ADP Workforce Now
HealthStream
8.0

Performance and Goals

ADP Workforce Now
7.8
HealthStream
7.1
Corporate goal setting
ADP Workforce Now
7.7
HealthStream
7.3
Individual goal setting
ADP Workforce Now
7.9
HealthStream
6.3
Line-of sight-visibility
ADP Workforce Now
7.7
HealthStream
7.3
Performance tracking
ADP Workforce Now
7.9
HealthStream
7.3
Subordinate goal setting
ADP Workforce Now
HealthStream
7.0

Performance Management

ADP Workforce Now
7.5
HealthStream
6.1
Performance plans
ADP Workforce Now
7.6
HealthStream
7.5
Performance improvement plans
ADP Workforce Now
7.5
HealthStream
6.3
Review status tracking
ADP Workforce Now
7.7
HealthStream
7.3
Review reminders
ADP Workforce Now
7.4
HealthStream
6.0
Multiple review frequency
ADP Workforce Now
7.3
HealthStream
5.0
Plan weighting
ADP Workforce Now
HealthStream
5.0
Rater nomination workflow
ADP Workforce Now
HealthStream
6.0
Workflow restrictions
ADP Workforce Now
HealthStream
5.0
Reporting
ADP Workforce Now
HealthStream
6.7

Succession Planning

ADP Workforce Now
6.0
HealthStream
6.0
Create succession plans/pools
ADP Workforce Now
5.8
HealthStream
7.0
Candidate ranking
ADP Workforce Now
5.8
HealthStream
5.0
Candidate search
ADP Workforce Now
6.3
HealthStream
5.0
Candidate development
ADP Workforce Now
6.2
HealthStream
7.0

Recruiting / ATS

ADP Workforce Now
6.7
HealthStream
6.5
Job Requisition Management
ADP Workforce Now
7.9
HealthStream
6.5
Company Website Posting
ADP Workforce Now
7.5
HealthStream
6.5
Publish to Social Media
ADP Workforce Now
7.5
HealthStream
5.0
Job Search Site Posting
ADP Workforce Now
6.7
HealthStream
7.0
Duplicate Candidate Prevention
ADP Workforce Now
2.3
HealthStream
6.5
Applicant Tracking
ADP Workforce Now
7.3
HealthStream
6.5
Notifications and Alerts
ADP Workforce Now
7.6
HealthStream
7.0
Customized Application Form
ADP Workforce Now
HealthStream
7.5
Resume Management
ADP Workforce Now
HealthStream
7.5
Candidate Search
ADP Workforce Now
HealthStream
5.5
Collaboration
ADP Workforce Now
HealthStream
5.0
Task Creation and Delegation
ADP Workforce Now
HealthStream
6.0
Email Templates
ADP Workforce Now
HealthStream
7.0
User Permissions
ADP Workforce Now
HealthStream
7.5
Reporting
ADP Workforce Now
HealthStream
7.0

Pros

  • Tax and governmental reporting. For a small business these reports are cumbersome, and time consuming
  • Direct deposit - no more printing out checks and distributing to all employees.
Joey Wilinski profile photo
  • LMS functions are excellent
  • Content partners are excellent
  • Self authoring aspects are good
No photo available

Cons

  • Some of the fields are not intuitive, meaning that when filling out things like phone #s and SSN's, the cursor does not automatically move to the next field once it is completed.
  • The performance management section doesn't fit our needs like we had hoped. We do not use a rating system for reviews and the ADP system is set up to be more advanced than what we are as a company. There's no way that we can change this so far and that's unfortunate.
  • Because ADP is such a huge program it runs a lot on cookies/cache. Because of that we have employees who really struggle with their passwords and the fact that we have them punch in and out on a public computer. Previous users and multiple tries with passwords seems to impact the next person who logs in.
Nicole Rieger profile photo
  • Class maintenance
  • Reporting
  • Add video content to authored courses
No photo available

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
HealthStream7.2
Based on 11 answers
HealthStream met our needs and they were very responsive on the customer service side when we had issues trying to upload course assets. It was mostly stable, at times when running reports it may crash - but uptime was very acceptable and within industry norms. Pretty easy to get the navigation of the tool down.
Tim Poteat profile photo

Usability

ADP Workforce Now8.0
Based on 16 answers
Most functionality is intuitive, but there are some fields that are unique to other processes that need to be identified on screen so the user knows when a field is required to accomplish a specific goal.
Yvette Calhoun profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.1
Based on 14 answers
Hold times are long, and the support centers are ill equipped to answer questions. Most calls end with "I need to send this development."
Christopher Carey, HRIP profile photo
HealthStream9.0
Based on 1 answer
It is very easy to get support when needed regarding Healthstream issues
Jeri Summers profile photo

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.1
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

The previous system I used was an old version of PeopleSoft that was so far past needing to be updated that we were not able to make the modifications that we needed. It's not really a fair comparisson because the systems are so dramatically different. ADP has an all in one opportuntiy where there was only the HR portion in PeopleSoft. We did not have any recruiting or payroll opportunties in the system. When it's available, I highly suggest you go after it and have it all in one
Nicole Rieger profile photo
I have also used products from SWANK healthcare and Oracle. While cost was a consideration in choosing both of these solutions - neither was as robust as HealthStream in reporting or the ability to assign courses or training to employees. Also, the UI with HealthStream is much easier to navigate and more intuitive.
Tim Poteat profile photo

Return on Investment

  • We are now able to focus on other areas of our business instead of trying to build reports manually.
  • Our payroll is now in our hands. We know the process, where the money is going and how to resolve issues for our employees.
  • The organizational charts have saved our owners and all of our managers a ton of time and effort knowing what their orgs look like. We didn't have anything like that before that wasn't completely manual.
Nicole Rieger profile photo
  • It has increased our ratings with JCHAO and not being caught off guard because someone forgot to take a certain class.
  • It has worked well when we are sending new software and want people to learn how to use it they are able to do it at there own time.
  • It has worked well for me because we don't have to spend money sending trainers to different facilities, it has really cut our cost down.
Jeri Summers profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

HealthStream

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details