What users are saying about

ADP Workforce Now

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484 Ratings
23 Ratings

ADP Workforce Now

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484 Ratings
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Score 7 out of 101
23 Ratings
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Score 7.8 out of 101

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Likelihood to Recommend

ADP Workforce Now

Well-suited for companies with 10 or more employees. The more employees the more efficient ADP is for all aspects. Less appropriate for small companies where payroll and reporting is very manageable.
Joey Wilinski profile photo

HealthStream

We often use healthstream as a way to complete our yearly competency of hospital protocol and policies. Its a great time saver for things like HIPAA practice and emergency code situations without having to have a meeting every year covering the same thing. Sometimes I do wish we had a meeting about new applications and programs instead of just healthstream, but I think that's a department issue more than a healthstream one.
rachel durkan profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.7
HealthStream
Employee demographic data
ADP Workforce Now
8.2
HealthStream
Employment history
ADP Workforce Now
8.2
HealthStream
Job profiles and administration
ADP Workforce Now
7.7
HealthStream
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.5
HealthStream
Organizational charting
ADP Workforce Now
6.6
HealthStream
Organization and location management
ADP Workforce Now
7.5
HealthStream
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.1
HealthStream

Payroll Management

ADP Workforce Now
8.1
HealthStream
Pay calculation
ADP Workforce Now
8.7
HealthStream
Support for external payroll vendors
ADP Workforce Now
7.5
HealthStream
Benefit plan administration
ADP Workforce Now
8.0
HealthStream
Direct deposit files
ADP Workforce Now
8.6
HealthStream
Salary revision and increment management
ADP Workforce Now
7.9
HealthStream
Reimbursement management
ADP Workforce Now
8.0
HealthStream

Leave and Attendance Management

ADP Workforce Now
8.2
HealthStream
Approval workflow
ADP Workforce Now
8.1
HealthStream
Balance details
ADP Workforce Now
8.1
HealthStream
Annual carry-forward and encashment
ADP Workforce Now
8.2
HealthStream

Employee Self Service

ADP Workforce Now
8.2
HealthStream
View and generate pay and benefit information
ADP Workforce Now
8.7
HealthStream
Update personal information
ADP Workforce Now
8.7
HealthStream
View company policy documentation
ADP Workforce Now
8.6
HealthStream
Employee recognition
ADP Workforce Now
7.6
HealthStream
View job history
ADP Workforce Now
7.6
HealthStream

Asset Management

ADP Workforce Now
6.0
HealthStream
Tracking of all physical assets
ADP Workforce Now
6.0
HealthStream

HR Reporting

ADP Workforce Now
7.2
HealthStream
Report builder
ADP Workforce Now
7.2
HealthStream
Pre-built reports
ADP Workforce Now
7.1
HealthStream
Ability to combine HR data with external data
ADP Workforce Now
7.2
HealthStream

Onboarding

ADP Workforce Now
5.5
HealthStream
7.4
New hire portal
ADP Workforce Now
6.1
HealthStream
7.0
Manager tracking tools
ADP Workforce Now
4.8
HealthStream
7.0
Compliance tracking and reporting
ADP Workforce Now
HealthStream
8.0

Performance and Goals

ADP Workforce Now
7.7
HealthStream
7.1
Corporate goal setting
ADP Workforce Now
7.6
HealthStream
7.3
Individual goal setting
ADP Workforce Now
7.8
HealthStream
6.3
Line-of sight-visibility
ADP Workforce Now
7.6
HealthStream
7.3
Performance tracking
ADP Workforce Now
7.9
HealthStream
7.3
Subordinate goal setting
ADP Workforce Now
HealthStream
7.0

Performance Management

ADP Workforce Now
7.4
HealthStream
6.1
Performance plans
ADP Workforce Now
7.6
HealthStream
7.4
Performance improvement plans
ADP Workforce Now
7.4
HealthStream
6.3
Review status tracking
ADP Workforce Now
7.6
HealthStream
7.3
Review reminders
ADP Workforce Now
7.3
HealthStream
6.0
Multiple review frequency
ADP Workforce Now
7.2
HealthStream
5.0
Plan weighting
ADP Workforce Now
HealthStream
5.0
Rater nomination workflow
ADP Workforce Now
HealthStream
6.0
Workflow restrictions
ADP Workforce Now
HealthStream
5.0
Reporting
ADP Workforce Now
HealthStream
6.7

Succession Planning

ADP Workforce Now
6.0
HealthStream
6.0
Create succession plans/pools
ADP Workforce Now
5.8
HealthStream
7.0
Candidate ranking
ADP Workforce Now
5.8
HealthStream
5.0
Candidate search
ADP Workforce Now
6.3
HealthStream
5.0
Candidate development
ADP Workforce Now
6.2
HealthStream
7.0

Recruiting / ATS

ADP Workforce Now
6.8
HealthStream
6.5
Job Requisition Management
ADP Workforce Now
8.1
HealthStream
6.5
Company Website Posting
ADP Workforce Now
7.8
HealthStream
6.5
Publish to Social Media
ADP Workforce Now
7.7
HealthStream
5.0
Job Search Site Posting
ADP Workforce Now
6.9
HealthStream
7.0
Duplicate Candidate Prevention
ADP Workforce Now
2.3
HealthStream
6.5
Applicant Tracking
ADP Workforce Now
7.4
HealthStream
6.5
Notifications and Alerts
ADP Workforce Now
7.7
HealthStream
7.0
Customized Application Form
ADP Workforce Now
HealthStream
7.5
Resume Management
ADP Workforce Now
HealthStream
7.5
Candidate Search
ADP Workforce Now
HealthStream
5.5
Collaboration
ADP Workforce Now
HealthStream
5.0
Task Creation and Delegation
ADP Workforce Now
HealthStream
6.0
Email Templates
ADP Workforce Now
HealthStream
7.0
User Permissions
ADP Workforce Now
HealthStream
7.5
Reporting
ADP Workforce Now
HealthStream
7.0

Pros

  • Tax and governmental reporting. For a small business these reports are cumbersome, and time consuming
  • Direct deposit - no more printing out checks and distributing to all employees.
Joey Wilinski profile photo
  • It works well to assign out courses for regulatory purposes.
  • We also purchases the competency center, which costs extra, to track on-line demonstration of a course. Staff like this and we don't have paper being shuffled between departments any longer.
  • For the most part staff can use HealthStream easily w/o much instruction.
No photo available

Cons

  • Re-Hire process is not well-defined. I have not had an easy time with any employee I have re-hired. ADP has acknowledged that there are issues with this process so hopefully they are looking into it.
  • Reports - The report name does NOT always indicate what the final report will supply. It would be very helpful to show a sample of what the report looks like when completed so we can see if it has the information needed. At this point, I have to go thru the whole process of selecting the criteria and running the report and then find out if it is what I was looking for or not.
Joey Wilinski profile photo
  • From an administrative point of a view they use an "and" relationship in their database and they need to move to and and/or relationship. So a nurse can work in the ED and hold a second job in the medical/peds. Right now HealthStream doesn't find that nurse and it takes a lot of work to find that 2nd job code on the administrative side. HealthStream should be able to pick that up.
  • It is lacking a 2nd supervisor field to pick up the 2nd job codes that are created which links up to issue number one. Once you find the 2nd job code you can't link it to 2nd supervisor.
  • The HLC/competency center needs alot more programming work. It's a newer program for HealthStream and missing alot needed requests. It needs checklist functionality or some special editable fields and an ability to change rater on the assignments to help the educators.
No photo available

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
HealthStream7.2
Based on 11 answers
HealthStream met our needs and they were very responsive on the customer service side when we had issues trying to upload course assets. It was mostly stable, at times when running reports it may crash - but uptime was very acceptable and within industry norms. Pretty easy to get the navigation of the tool down.
Tim Poteat profile photo

Usability

ADP Workforce Now8.2
Based on 16 answers
Most functionality is intuitive, but there are some fields that are unique to other processes that need to be identified on screen so the user knows when a field is required to accomplish a specific goal.
Yvette Calhoun profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.8
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo
HealthStream9.0
Based on 1 answer
It is very easy to get support when needed regarding Healthstream issues
Jeri Summers profile photo

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Microsoft Dynamics SL is the latest payroll system I used, and it was an absolute NIGHTMARE! We moved our companies out of SL into ADP in Sept of 2013, and the stress level dropped by 100 points! Microsoft SL is very inflexible and unforgiving, so not good for payroll at all. It is not user friendly for the administrator or the employee. I have used various in-house payroll systems - at least 3 with different employers. I prefer ADP.
Caroline Dula, CPP profile photo
Best overall in both price and ability to offer all the modules that our organization required. HealthStream gave the best opportunity for growth with a system versus the other systems that we looked at. It also offered us the ability to customize programs to fit the organization. HealthStreams gives us the support of other local healthcare facilities that are using the same programs
No photo available

Return on Investment

  • It has reduced the time for me to process the payroll by half.
  • Reporting and any post audits can be done easily and early enough to catch any errors before the pay day which is definitely good for employee morale.
  • The ability for employees to make some changes to their payroll is a great time saver for Payroll and HR as well as for the employee.
  • Having all of our subs on ADP makes training the employee on the self service portal more efficient.
Caroline Dula, CPP profile photo
  • Time-consuming
  • Not user-friendly
  • Able to do education modules
Vineeta Kanbur profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

HealthStream

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details