ADP Workforce Now vs Saba

• Responding to issues through customer service. For example, having a custom report made, having pay codes adjusted or changed.
• Payroll - the payroll process is smooth and there are graphs to analyze the current payroll cycle and it can be compared to prior payrolls. Great reporting from payroll as well.

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• Prescriptive Rules allow us to assign training based on data parameters such as job titles and campus locations. Previously, these assignments were manually created and the result of hours of data analysis.
• Saba's options allow us to provide self-assignment options based on responses to questions related to actual job functions. They also allow us to integrate with collaborative partners in other organizations.

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• Reporting can be somewhat challenging. You're able to build your reports and they've done a good job of streamlining the process but sometimes finding the correct code for reporting can be challenging. However, they have a team that builds custom reports for you so that's a small complaint.

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• There are areas of the back-end that seem to be hold-overs from much earlier iterations. Included would be the configuration of notifications. Once created they work relatively seamlessly but configuring them correctly, testing them, and making changes can be a challenge.

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• Workforce Now has definitely improved our efficiency and consistency because we can pull reports into specific formats for importing into our databases. This means less hand-keying of simple things like address changes or new employee data, which makes our team more efficient and accurate.
• Often our Accounting Team really struggles with understanding ADP's specific lingo, which can make it a challenge for our Payroll/Benefits Team and Accounting Team to interact. It's taken time to understand, for example, that "Business Unit" means "Account Code".

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• The positive impact Saba has had on our overall business objectives are nearly beyond measure. This was our first learning management system and it has improved the efficiency of delivery, made tracking possible, and helped to unify and standardize organizational learning. Time spent in development has decreased on collaboration across sites is markedly increased.

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