What users are saying about
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504 Ratings
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18 Ratings

ADP Workforce Now

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504 Ratings
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Score 7.2 out of 101

SurePayroll

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18 Ratings
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Score 8.5 out of 101

Likelihood to Recommend

ADP Workforce Now

It's the most efficient payroll software I've ever used
Dixon Pettengill profile photo

SurePayroll

Really great for small to medium-sized businesses. Affordable and easy enough for a non-HR person to run.
Coby Pfaff profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.8
SurePayroll
Employee demographic data
ADP Workforce Now
8.2
SurePayroll
Employment history
ADP Workforce Now
8.3
SurePayroll
Job profiles and administration
ADP Workforce Now
7.9
SurePayroll
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.5
SurePayroll
Organizational charting
ADP Workforce Now
6.8
SurePayroll
Organization and location management
ADP Workforce Now
7.7
SurePayroll
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.4
SurePayroll

Payroll Management

ADP Workforce Now
8.3
SurePayroll
9.1
Pay calculation
ADP Workforce Now
8.9
SurePayroll
9.5
Support for external payroll vendors
ADP Workforce Now
7.7
SurePayroll
Benefit plan administration
ADP Workforce Now
8.3
SurePayroll
Direct deposit files
ADP Workforce Now
8.8
SurePayroll
9.5
Salary revision and increment management
ADP Workforce Now
8.0
SurePayroll
9.5
Reimbursement management
ADP Workforce Now
8.3
SurePayroll
8.0

Leave and Attendance Management

ADP Workforce Now
8.5
SurePayroll
Approval workflow
ADP Workforce Now
8.3
SurePayroll
Balance details
ADP Workforce Now
8.6
SurePayroll
Annual carry-forward and encashment
ADP Workforce Now
8.6
SurePayroll

Employee Self Service

ADP Workforce Now
8.3
SurePayroll
View and generate pay and benefit information
ADP Workforce Now
8.8
SurePayroll
Update personal information
ADP Workforce Now
8.8
SurePayroll
View company policy documentation
ADP Workforce Now
8.7
SurePayroll
Employee recognition
ADP Workforce Now
7.7
SurePayroll
View job history
ADP Workforce Now
7.7
SurePayroll

Asset Management

ADP Workforce Now
6.0
SurePayroll
Tracking of all physical assets
ADP Workforce Now
6.0
SurePayroll

HR Reporting

ADP Workforce Now
7.2
SurePayroll
Report builder
ADP Workforce Now
7.3
SurePayroll
Pre-built reports
ADP Workforce Now
7.3
SurePayroll
Ability to combine HR data with external data
ADP Workforce Now
7.1
SurePayroll

Onboarding

ADP Workforce Now
5.5
SurePayroll
New hire portal
ADP Workforce Now
6.1
SurePayroll
Manager tracking tools
ADP Workforce Now
4.8
SurePayroll

Performance and Goals

ADP Workforce Now
7.7
SurePayroll
Corporate goal setting
ADP Workforce Now
7.5
SurePayroll
Individual goal setting
ADP Workforce Now
7.9
SurePayroll
Line-of sight-visibility
ADP Workforce Now
7.4
SurePayroll
Performance tracking
ADP Workforce Now
7.9
SurePayroll

Performance Management

ADP Workforce Now
7.0
SurePayroll
Performance plans
ADP Workforce Now
7.2
SurePayroll
Performance improvement plans
ADP Workforce Now
7.1
SurePayroll
Review status tracking
ADP Workforce Now
7.1
SurePayroll
Review reminders
ADP Workforce Now
6.9
SurePayroll
Multiple review frequency
ADP Workforce Now
6.7
SurePayroll

Succession Planning

ADP Workforce Now
6.0
SurePayroll
Create succession plans/pools
ADP Workforce Now
5.8
SurePayroll
Candidate ranking
ADP Workforce Now
5.8
SurePayroll
Candidate search
ADP Workforce Now
6.3
SurePayroll
Candidate development
ADP Workforce Now
6.2
SurePayroll

Recruiting / ATS

ADP Workforce Now
6.9
SurePayroll
Job Requisition Management
ADP Workforce Now
8.0
SurePayroll
Company Website Posting
ADP Workforce Now
8.0
SurePayroll
Publish to Social Media
ADP Workforce Now
7.8
SurePayroll
Job Search Site Posting
ADP Workforce Now
6.9
SurePayroll
Duplicate Candidate Prevention
ADP Workforce Now
2.3
SurePayroll
Applicant Tracking
ADP Workforce Now
7.4
SurePayroll
Notifications and Alerts
ADP Workforce Now
7.8
SurePayroll

Pros

ADP Workforce Now

  • Tax service outsourcing works as expected, is fast and accurate, and helps us limit our liability.
  • Benefits enrollments (typically) run smoothly through self-service.
Christopher Carey, HRIP profile photo

SurePayroll

  • Filing and paying quarterly taxes
  • Payroll, soup-to-nuts
  • Employee self-service
Rob Siders profile photo

Cons

ADP Workforce Now

  • It would be great if more fields were available in the mass change feature. I end up importing data changes when a mass change would have been easier if the option was available.
Kristie LaMar profile photo

SurePayroll

  • If I made a mistake on the payroll and realized it just a minute after approving, it's usually too late to go back and correct. However, customer support is helpful in showing me how to make corrections after the fact.
Marcie Kleiman profile photo

Likelihood to Renew

ADP Workforce Now

ADP Workforce Now 8.7
Based on 29 answers
Once you get used to Workforce Now, it becomes "home." Additionally, changing databases is such a huge decision that it is unrealistic to jump from one to another.
Kristie LaMar profile photo

SurePayroll

SurePayroll 9.0
Based on 1 answer
The service works well and the price is worth it.
Daniel Lieber profile photo

Usability

ADP Workforce Now

ADP Workforce Now 8.3
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo

SurePayroll

No score
No answers yet
No answers on this topic

Support

ADP Workforce Now

ADP Workforce Now 7.8
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo

SurePayroll

No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now

ADP Workforce Now 8.2
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo

SurePayroll

No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now

ADP Workforce Now 7.7
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo

SurePayroll

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP Workforce Now

Clients chose ADP workforce NOW and required specialist for implementation and ADP provided referal
Les Meyer profile photo

SurePayroll

SurePayroll is lower cost than Paychex, but I would recommend using Paychex despite their higher cost because they are more closely in communication with the tax divisions that are administering payroll taxes, and are less likely to make an error in my experience so far.
Staff Sheehan profile photo

Return on Investment

ADP Workforce Now

  • Workforce Now has definitely improved our efficiency and consistency because we can pull reports into specific formats for importing into our databases. This means less hand-keying of simple things like address changes or new employee data, which makes our team more efficient and accurate.
  • Often our Accounting Team really struggles with understanding ADP's specific lingo, which can make it a challenge for our Payroll/Benefits Team and Accounting Team to interact. It's taken time to understand, for example, that "Business Unit" means "Account Code".
Kristie LaMar profile photo

SurePayroll

  • It has a positive impact on time. The website it easy to use so I move quickly through the task of approving the payroll.
No photo available

Pricing Details

ADP Workforce Now

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

SurePayroll

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison