What users are saying about

AgoraPulse

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Top Rated
276 Ratings
4 Ratings

AgoraPulse

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Top Rated
276 Ratings
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Score 8.5 out of 101
4 Ratings
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Score 9.3 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

eClincher

We are a small, boutique agency with a limited number of clients. Our clients, in turn, have social profiles on 2-6 different networks each. At our current portfolio, we need more profile connections than most SMM can offer, but fewer than a massive enterprise option. eClincher is perfect for smaller agencies that can't justify the cost of some massive SaaS solution, but still need an SMM to save time and craft cohesive messages. It is bare bones and little harder to use than some of the other more established SMM programs out there. Because of that, there is a learning curve for people who aren't as familiar with computers. eClincher is better from an agency side, but may not be the best solution to resell to a client.
Scott Walker profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
eClincher
7.2
Boolean keyword searches
AgoraPulse
7.8
eClincher
7.5
Filtering out noise/spam
AgoraPulse
7.2
eClincher
5.0
Sentiment analysis
AgoraPulse
9.1
eClincher
Broad channel coverage
AgoraPulse
8.5
eClincher
9.0

Publishing

AgoraPulse
8.1
eClincher
8.1
Content planning and scheduling
AgoraPulse
8.8
eClincher
9.8
Audience targeting
AgoraPulse
6.7
eClincher
7.0
Content optimization
AgoraPulse
9.1
eClincher
6.5
Workflow management
AgoraPulse
7.9
eClincher
9.0

Engagement

AgoraPulse
7.6
eClincher
6.9
Automated routing and prioritization
AgoraPulse
6.4
eClincher
6.7
Customer interaction histories
AgoraPulse
8.4
eClincher
6.1
Bulk actions
AgoraPulse
7.9
eClincher
7.9

Marketing

AgoraPulse
7.6
eClincher
5.0
Lead generation
AgoraPulse
6.6
eClincher
Content marketing
AgoraPulse
9.1
eClincher
5.0
Paid media management
AgoraPulse
8.2
eClincher
Campaigns and promotions
AgoraPulse
6.7
eClincher

Channel coverage/integration

AgoraPulse
8.6
eClincher
9.0
Twitter
AgoraPulse
9.1
eClincher
9.1
Facebook
AgoraPulse
8.9
eClincher
9.1
Instagram
AgoraPulse
7.8
eClincher
9.1
LinkedIn
AgoraPulse
eClincher
9.1
Google+
AgoraPulse
eClincher
8.3
Pinterest
AgoraPulse
eClincher
9.0
YouTube
AgoraPulse
eClincher
9.0

Reporting/analytics

AgoraPulse
7.3
eClincher
9.5
Campaign success analytics
AgoraPulse
7.7
eClincher
9.5
Real-time tracking
AgoraPulse
7.3
eClincher
9.4
Competitor analysis
AgoraPulse
6.9
eClincher

Account management

AgoraPulse
7.4
eClincher
8.2
Role-based user permissions & privileges
AgoraPulse
8.3
eClincher
8.0
Mobile access
AgoraPulse
6.6
eClincher
8.3

Pros

  • The interface is especially clean and easy to navigate.
  • Notifications are easy to see and find.
  • Scrolling through collected data and interpreting information is simple.
  • Toggling between platforms for similar information is straightforward.
Alexandria Schultz profile photo
  • eClincher supports nearly every social network and connects to a large number of sources (blogs, bit.ly, Google Analytics, Google My Business). This makes workflow tremendously easy.
  • Posting Groups. At higher levels of service, eClincher allows you to set-up individual brand accounts. My agency isn't at that level, so we utilize eClincher's posting groups to make 1-click groups that post to all of the profiles for each client. This allows us to quickly post a cohesive message across all channels.
  • Workflow management: eClincher adds plenty of additional tools to make your workflow fast. Connections to free stock photo services make it easy to add generic pictures to your content. Google Analytics and bit.ly can keep track of statistics and measure success. The Inbox allows you to handle all your clients' accounts from one screen (including comments, messages, reviews, and more). The Feeds and Influencers tabs allow you to understand your market and what's being said. Altogether, eClincher makes a 1-app solution for Social Media Management.
Scott Walker profile photo

Cons

  • Notifications of usability updates could be handled better, and could be more timely.
  • Notifications of usability issues could also be handled in a more timely manner.
  • We would like to see integration with more social platforms, but we also understand the time consuming nature of that work...it would just be nice to have!
Matthew Jackson profile photo
  • Appearance: I don't mind the bare-bones look of eClincher (I like the functionality, and would rather have more functions than form). But, I think eClincher will continue to be a successful competitor to some of the bigger Social Media Managment SaaS with more attractive front-ends.
  • Bugs: There are a lot of little bugs that pop up that make for less than seamless experience. Occasional lock-ups or form breaks that need a full refresh to reset are particularly noticeable, though not unexpected.
  • The App is still new, so much of the usability and functionality is missing. Some additional development and UX/UI testing should improve the App functions.
  • When you post a message across multiple platforms, sometimes the post or image isn't in the correct format (e.g. too many characters for Twitter, too long of a video of Instagram). It would be convenient to have a quick solution to post a variant for that channel. As in, if I craft a post for 5 different networks, but it is too long for Twitter, give an option to edit the Twitter version of the post without changing the other platforms. [Right now, my solution is to copy the information, remove the channel in question, schedule the post as is, then create a new post specifically for the offending channel. Not an elegant solution, but still easier than posting directly to the channel.)
Scott Walker profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
AgoraPulse does what it's needed to do, is cheaper than the competition, is easier to use and manage, has better reporting and has a roadmap of improvements which will add to its value.
Mike Gillan profile photo
No score
No answers yet
No answers on this topic

Usability

AgoraPulse9.0
Based on 8 answers
Usability is the strongest characteristic of AgoraPulse.
Richard Burgner profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I tried a few similar tools before I discovered AgoraPulse. Buffer and Post Planner are both good at what they do but ultimately fall short for managing multiple clients. Granted, they're also more affordable - great if you need something simple and you only have a few personal profiles to manage. I also tried Hootsuite, but it's just not for me. I'm sure it's a great tool for many, but I find it needlessly complex with a clunky interface. It's not nearly as intuitive as AgoraPulse, and quite frankly it's just not a good value for small and medium-sized agencies.
Kris White profile photo
In my quest to find the best Social Media Management software, I tried just about every service out there (scrolling through Capterra, TrustRadius, and G2 Crowd to find new programs). I was able to go for about 4 months on free trials alone and kept a log of the pros and cons, and weighed those against time saved and cost. Though there were many "prettier" options out there, eClincher had the most options at the best price point. It also had the best growth options for growing agencies.
Scott Walker profile photo

Return on Investment

  • quick and easy moderation allowing us to access more important things quicker.
Jayden Andersen profile photo
  • I estimate that I save around 5-10 work hours each month. It may be more, but I want to put a conservative estimate here. eClincher reduces the amount of time needed to post to each channel, collates all the notifications into one stream, and offers time-saving tools that streamline social media management for multiple clients. This saves me time that I can spend on other projects or client acquisition. Which in turn, could reduce costs for clients or my agency as a whole.
  • Scheduled posting allows me to "bank" time (use excess hours or downtime to store posts for later time periods where I may be busier), but it also frees up my weekends and evenings with scheduled posts. Though some platforms offer post scheduling natively (Facebook), many others do not (LinkedIn, Instagram). This offers better time management (especially on fixed-hour contracts) and a healthier work-life balance.
Scott Walker profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

eClincher

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
eClincher Editions & Modules
eClincher
Edition
Basic
$49
Premier
$99
Agency
$199
Enterprise
$599
Additional Pricing Details

eClincher More Information