What users are saying about

AgoraPulse

Top Rated
265 Ratings

eClincher

3 Ratings

AgoraPulse

Top Rated
265 Ratings
Score 8.5 out of 101

eClincher

3 Ratings
Score 8.9 out of 101

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Likelihood to Recommend

AgoraPulse

I can't think of a scenario where AgoraPulse (AP) is not well suited, except in a situation where you might have many clients utilizing a specific social platform not integrated into AP yet. AgoraPulse is great for individual users as well as larger teams, from a small number of clients to many social accounts (we have between 30-40).
Matthew Jackson profile photo

eClincher

For a business running multiple social platforms, or for a small to medium sized agency I find eClincher brilliant. I do sometimes find its speed a little slow so I can imagine this could be annoying if you were a very large organisation.If you want to be able to have complete visibility to all your social activity/that of your clients including scheduling, posting, queueing evergreen content, responding to engaged fans, produce attractive reports, follow key words etc etc it's great!
Adeline Garman BA (Hons) DipM MCIM profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
eClincher
7.3
Boolean keyword searches
AgoraPulse
7.8
eClincher
8.0
Filtering out noise/spam
AgoraPulse
7.1
eClincher
6.0
Sentiment analysis
AgoraPulse
9.1
eClincher
Broad channel coverage
AgoraPulse
8.5
eClincher
8.0

Publishing

AgoraPulse
8.1
eClincher
8.2
Content planning and scheduling
AgoraPulse
8.8
eClincher
9.6
Audience targeting
AgoraPulse
6.7
eClincher
7.0
Content optimization
AgoraPulse
9.1
eClincher
7.0
Workflow management
AgoraPulse
7.9
eClincher
9.0

Engagement

AgoraPulse
7.5
eClincher
8.7
Automated routing and prioritization
AgoraPulse
6.4
eClincher
9.0
Customer interaction histories
AgoraPulse
8.4
eClincher
9.1
Bulk actions
AgoraPulse
7.9
eClincher
7.9

Marketing

AgoraPulse
7.6
eClincher
Lead generation
AgoraPulse
6.5
eClincher
Content marketing
AgoraPulse
9.1
eClincher
Paid media management
AgoraPulse
8.2
eClincher
Campaigns and promotions
AgoraPulse
6.7
eClincher

Channel coverage/integration

AgoraPulse
8.6
eClincher
8.2
Twitter
AgoraPulse
9.2
eClincher
8.5
Facebook
AgoraPulse
8.9
eClincher
8.5
Instagram
AgoraPulse
7.8
eClincher
8.5
LinkedIn
AgoraPulse
eClincher
8.5
Google+
AgoraPulse
eClincher
7.3
Pinterest
AgoraPulse
eClincher
8.0
YouTube
AgoraPulse
eClincher
8.0

Reporting/analytics

AgoraPulse
7.3
eClincher
9.0
Campaign success analytics
AgoraPulse
7.6
eClincher
9.0
Real-time tracking
AgoraPulse
7.4
eClincher
9.0
Competitor analysis
AgoraPulse
6.9
eClincher

Account management

AgoraPulse
7.4
eClincher
8.3
Role-based user permissions & privileges
AgoraPulse
8.3
eClincher
8.1
Mobile access
AgoraPulse
6.6
eClincher
8.5

Pros

  • My favorite feature is the ability to schedule a post to multiple platforms (i.e, Facebook, Twitter and LinkedIn) within one screen, but with the added bonus of being able to tweak each platform's post. That means custom URLs w/unique UTM codes, adjusted post length for different platforms, etc. A terrific feature.
  • The content queues are also wonderful. They allow me to find and distribute evergreen content at custom intervals without having to "reschedule" each time. Simply load up the content into a queue, set the days/times for each queue, and how many times you want that content to recycle and BOOM you're done.
  • Beyond that, they're always improving the platform. Each week some tweaks are made, which are announced in a blog post. The customer service is top notch, and they're humans -- meaning they're not just copying & pasting from a script, but they have personality and they listen. This goes a LONG way, and makes it easier to be patient with features that might not yet quite be there, or when there's an issue or unexpected change to an API that affects the platform.
Jason Glogau profile photo
  • eClincher enables me to produce white label reports showing statistics and illustrated with graphs. These are produced in seconds against the couple of hours it would take me to produce the same documents manually.
  • I love the 'queueing' feature which means I can save evergreen content to queues and have them reposted according to my desired schedule. One of the key benefits to this is that if I am unable to schedule content for whatever reason I am reassured that content will still be posted via queues.
  • The integration with tools such as Feedly and Canva is outstanding as it means I have a single dashboard from which to manage most of my day to day activities.
Adeline Garman BA (Hons) DipM MCIM profile photo

Cons

  • I'm not a fan of the way AgoraPulse pushes images to LinkedIn, which is as a link, rather than a native image. It leads to some clunky-looking posts.
  • One item I'd like to see, which I believe they're working on, is a unified inbox. Having all notifications in one place would make it easier to use as the primary means for responding to and engaging with our audience.
  • While the listening feature is awesome, it's fairly limited for Instagram. I wish there was the ability to create a search with filters based on language, or excluding words/hashtags, etc. There are hashtags I want to listen for, but the volume of nonsense and/or irrelevant posts that use those hashtags makes it difficult to weed through. A better advanced search function for that feature would be a huge benefit.
Jason Glogau profile photo
  • I struggle to find anything to criticise about this tool. The staff are very accessible and any problems I experience are usually resolved quickly via chat. This includes any 'cons' whereby I have made a couple of suggestions for feature requests and these have actually been developed and implemented.
Adeline Garman BA (Hons) DipM MCIM profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
No score
No answers yet
No answers on this topic

Usability

AgoraPulse9.0
Based on 8 answers
Because it is very easy and simple to use.
Lauren Melnick profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.1
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I tried a few similar tools before I discovered AgoraPulse. Buffer and Post Planner are both good at what they do but ultimately fall short for managing multiple clients. Granted, they're also more affordable - great if you need something simple and you only have a few personal profiles to manage. I also tried Hootsuite, but it's just not for me. I'm sure it's a great tool for many, but I find it needlessly complex with a clunky interface. It's not nearly as intuitive as AgoraPulse, and quite frankly it's just not a good value for small and medium-sized agencies.
Kris White profile photo
There are loads of social scheduling tools out there. I was using Buffer but then found it was limited in terms of listening and reporting so I started to look at a more professional software. I tried Hootsuite but hated the interface, way too busy with the primary focus being on feeds rather than scheduling. Sprout Social I found clunky and hard to use. eClincher was recommended to me by a friend. I think the interface (desktop and mobile) is easy to use but what sets it apart is its support - the live chat is brilliant.
Adeline Garman BA (Hons) DipM MCIM profile photo

Return on Investment

  • I haven't been able to prove a ROI with AgoraPulse
  • I wish their was a non profit discount for adding on social media accounts
  • Positive effect of better social listening, we're more responsive
  • Love the Instagram location listening tool
Debbie Gillum profile photo
  • Improved staff productivity tenfold.
  • Have not been able to calculate an ROI however, it has enabled us to take on more client accounts therefore improving turnover.
Adeline Garman BA (Hons) DipM MCIM profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

eClincher

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
eClincher Editions & Modules
eClincher
Edition
Basic
$49
Premier
$99
Agency
$199
Enterprise
$599
Additional Pricing Details

eClincher More Information