What users are saying about

Agorapulse

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Top Rated
302 Ratings
5 Ratings

Agorapulse

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Top Rated
302 Ratings
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Score 8.5 out of 101
5 Ratings
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Score 8.8 out of 101

Add comparison

Likelihood to Recommend

Agorapulse

This is an excellent tool for quickly and easily scheduling out content over multiple social platforms. You get a clear view of how your content will be posted so you can be confident in the published product prior to posting. I've found the mobile app less appealing than the desktop platform so I would recommend using this mainly on desktop in the office.
Jay Selig profile photo

eClincher

We are a small, boutique agency with a limited number of clients. Our clients, in turn, have social profiles on 2-6 different networks each. At our current portfolio, we need more profile connections than most SMM can offer, but fewer than a massive enterprise option. eClincher is perfect for smaller agencies that can't justify the cost of some massive SaaS solution, but still need an SMM to save time and craft cohesive messages. It is bare bones and little harder to use than some of the other more established SMM programs out there. Because of that, there is a learning curve for people who aren't as familiar with computers. eClincher is better from an agency side, but may not be the best solution to resell to a client.
Scott Walker profile photo

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.1
eClincher
7.1
Boolean keyword searches
Agorapulse
7.8
eClincher
7.4
Filtering out noise/spam
Agorapulse
7.2
eClincher
4.9
Sentiment analysis
Agorapulse
9.1
eClincher
Broad channel coverage
Agorapulse
8.5
eClincher
9.1

Publishing

Agorapulse
8.1
eClincher
8.1
Content planning and scheduling
Agorapulse
8.8
eClincher
9.8
Audience targeting
Agorapulse
6.7
eClincher
7.0
Content optimization
Agorapulse
9.1
eClincher
6.4
Workflow management
Agorapulse
7.9
eClincher
9.0

Engagement

Agorapulse
7.5
eClincher
6.7
Automated routing and prioritization
Agorapulse
6.4
eClincher
6.4
Customer interaction histories
Agorapulse
8.4
eClincher
5.8
Bulk actions
Agorapulse
7.9
eClincher
7.9

Marketing

Agorapulse
7.6
eClincher
5.0
Lead generation
Agorapulse
6.6
eClincher
Content marketing
Agorapulse
9.1
eClincher
5.0
Paid media management
Agorapulse
8.2
eClincher
Campaigns and promotions
Agorapulse
6.7
eClincher

Channel coverage/integration

Agorapulse
8.2
eClincher
9.0
Twitter
Agorapulse
9.0
eClincher
9.1
Facebook
Agorapulse
8.9
eClincher
9.1
LinkedIn
Agorapulse
7.3
eClincher
9.1
Instagram
Agorapulse
7.7
eClincher
9.1
Google+
Agorapulse
eClincher
8.5
Pinterest
Agorapulse
eClincher
9.1
YouTube
Agorapulse
eClincher
9.1

Reporting/analytics

Agorapulse
7.3
eClincher
9.5
Campaign success analytics
Agorapulse
7.7
eClincher
9.6
Real-time tracking
Agorapulse
7.3
eClincher
9.5
Competitor analysis
Agorapulse
6.9
eClincher

Account management

Agorapulse
7.4
eClincher
8.1
Role-based user permissions & privileges
Agorapulse
8.3
eClincher
8.0
Mobile access
Agorapulse
6.6
eClincher
8.2

Pros

  • Easily and quickly upload as many pieces of content as I want, rather than upload one at a time.
  • The preview feature gives me great confidence that I know exactly what people will see when I post.
  • Customer service is very responsive and quick to help.
  • I can easily perform social listening to follow more than just my own platforms.
Jay Selig profile photo
  • eClincher supports nearly every social network and connects to a large number of sources (blogs, bit.ly, Google Analytics, Google My Business). This makes workflow tremendously easy.
  • Posting Groups. At higher levels of service, eClincher allows you to set-up individual brand accounts. My agency isn't at that level, so we utilize eClincher's posting groups to make 1-click groups that post to all of the profiles for each client. This allows us to quickly post a cohesive message across all channels.
  • Workflow management: eClincher adds plenty of additional tools to make your workflow fast. Connections to free stock photo services make it easy to add generic pictures to your content. Google Analytics and bit.ly can keep track of statistics and measure success. The Inbox allows you to handle all your clients' accounts from one screen (including comments, messages, reviews, and more). The Feeds and Influencers tabs allow you to understand your market and what's being said. Altogether, eClincher makes a 1-app solution for Social Media Management.
Scott Walker profile photo

Cons

  • I would like to be able to post videos to Instagram via AgoraPulse and multiple images.
Alexandria Schultz profile photo
  • Appearance: I don't mind the bare-bones look of eClincher (I like the functionality, and would rather have more functions than form). But, I think eClincher will continue to be a successful competitor to some of the bigger Social Media Managment SaaS with more attractive front-ends.
  • Bugs: There are a lot of little bugs that pop up that make for less than seamless experience. Occasional lock-ups or form breaks that need a full refresh to reset are particularly noticeable, though not unexpected.
  • The App is still new, so much of the usability and functionality is missing. Some additional development and UX/UI testing should improve the App functions.
  • When you post a message across multiple platforms, sometimes the post or image isn't in the correct format (e.g. too many characters for Twitter, too long of a video of Instagram). It would be convenient to have a quick solution to post a variant for that channel. As in, if I craft a post for 5 different networks, but it is too long for Twitter, give an option to edit the Twitter version of the post without changing the other platforms. [Right now, my solution is to copy the information, remove the channel in question, schedule the post as is, then create a new post specifically for the offending channel. Not an elegant solution, but still easier than posting directly to the channel.)
Scott Walker profile photo

Likelihood to Renew

Agorapulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
eClincher10.0
Based on 1 answer
Unless the price of eClincher moves to a point where it is too much to justify, I don't see any reason why we wouldn't continue to use eClincher for our agency. The value at this price-point is unbelievable and we'd be foolish to move to a pricier program purely for the sake of slicker graphics or UI. eClinchers pricing is fantastic, and is only matched by its functionality—it matches or beats any of the major Social Media Manager SaaS programs out there for a fraction of the cost. This tool is great for growing agencies, but would also be useful for any marketing department or large agency that wants to streamline their social media workflow.
Scott Walker profile photo

Usability

Agorapulse9.0
Based on 8 answers
Simple to use, beautiful design and excellent reporting.
Jackie Eldridge profile photo
eClincher9.0
Based on 1 answer
Assuming there are no weird bug that prevent the system from updating or registering your actions, eClincher is very simple to use. The posting function is pretty straight forward: select the channel or posting group to post to, insert content, and add to schedule. The posting function offers you lots of tools such as connection to free image services, import from pocket/feedly, attach file from computer, shorten link, or attach gif, among others. This makes it easy to create engaging content and then schedule it for multiple channels, all from one screen.
Scott Walker profile photo

Support

Agorapulse9.2
Based on 9 answers
Any queries I've had have been answered quickly and in a very friendly manner.
Bronwyn Cook profile photo
No score
No answers yet
No answers on this topic

Implementation

Agorapulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
eClincher8.0
Based on 1 answer
Be patient. eClincher isn't perfect and has some software issues. These issues will be exacerbated if you get frustrated or have a slow connection. If something "breaks" or locks up, just refresh the page and re-do that step. It may take your team a couple weeks to get use to using the new system. Once they've gotten the hang of it, I'm sure they'll love the amount of time they save. I'd recommend taking your time with the set-up. Though there aren't a lot of steps to get everything squared away, you can break the process into small chunks to make sure you're managing your time. To just hook-up all the social accounts, it may only take an hour or so. But, if you want to set-up all the extra tools (such as user accounts, listening feeds, posting groups, schedules, etc.) it'll take longer. I think it took around a day to set-up completely, but your mileage my vary.
Scott Walker profile photo

Alternatives Considered

I tried a few similar tools before I discovered AgoraPulse. Buffer and Post Planner are both good at what they do but ultimately fall short for managing multiple clients. Granted, they're also more affordable - great if you need something simple and you only have a few personal profiles to manage. I also tried Hootsuite, but it's just not for me. I'm sure it's a great tool for many, but I find it needlessly complex with a clunky interface. It's not nearly as intuitive as AgoraPulse, and quite frankly it's just not a good value for small and medium-sized agencies.
Kris White profile photo
In my quest to find the best Social Media Management software, I tried just about every service out there (scrolling through Capterra, TrustRadius, and G2 Crowd to find new programs). I was able to go for about 4 months on free trials alone and kept a log of the pros and cons, and weighed those against time saved and cost. Though there were many "prettier" options out there, eClincher had the most options at the best price point. It also had the best growth options for growing agencies.
Scott Walker profile photo

Return on Investment

  • Scheduling a month's worth of posts for a single client would take 6-7 hours without AgoraPulse. Now we're down to about 90 minutes!
  • AgoraPulse allows me to take on 3-4 times the number of clients I'd otherwise be able to handle.
Kris White profile photo
  • I estimate that I save around 5-10 work hours each month. It may be more, but I want to put a conservative estimate here. eClincher reduces the amount of time needed to post to each channel, collates all the notifications into one stream, and offers time-saving tools that streamline social media management for multiple clients. This saves me time that I can spend on other projects or client acquisition. Which in turn, could reduce costs for clients or my agency as a whole.
  • Scheduled posting allows me to "bank" time (use excess hours or downtime to store posts for later time periods where I may be busier), but it also frees up my weekends and evenings with scheduled posts. Though some platforms offer post scheduling natively (Facebook), many others do not (LinkedIn, Instagram). This offers better time management (especially on fixed-hour contracts) and a healthier work-life balance.
Scott Walker profile photo

Pricing Details

Agorapulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Agorapulse Editions & Modules
Agorapulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details

Agorapulse More Information

eClincher

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
eClincher Editions & Modules
eClincher
Edition
Basic
$49
Premier
$99
Agency
$199
Enterprise
$599
Additional Pricing Details

eClincher More Information