Agorapulse vs Sendible | TrustRadius

What users are saying about

Score 8.6 out of 10

Based on 456 reviews and ratings

Score 8.7 out of 10

Based on 25 reviews and ratings

Feature Rating Comparison

Agorapulse

Sendible

Boolean keyword searches

Filtering out noise/spam

Sentiment analysis

Broad channel coverage

Agorapulse

Sendible

Content planning and scheduling

Audience targeting

Content optimization

Workflow management

Agorapulse

Sendible

Automated routing and prioritization

Customer interaction histories

Bulk actions

Agorapulse

Sendible

Lead generation

Content marketing

Paid media management

Campaigns and promotions

Agorapulse

Sendible

Twitter

Facebook

LinkedIn

Google+

Instagram

Pinterest

YouTube

Agorapulse

Sendible

Campaign success analytics

Real-time tracking

Competitor analysis

Agorapulse

Sendible

Role-based user permissions & privileges

Mobile access

Pros

Customer Service - they have killer customer service. They are fast and super helpful, even when it is an issue with the social platform and not AP.
Calendaring tool - ability to approve, send for approval, etc.
Listening tool - ability to track mentions, tags, hashtags, etc.
Reporting - they have really excellent reports that I pull on a weekly basis for clients.
Tracks comments on ads you are running as well.
Did I mention customer service?

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Janaye Steadman

CFO and Director of Digital Advertising

Markit23Marketing and Advertising, 1-10 employees

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Content Calendar. It is easy to filter channels to get an overall look at what content is to post for any given channel.
Customer Support. They are quick to respond/alert when something is down or if you need assistance with anything regarding their product.
Organization. It is very easy to find what you are looking for. If there was a post that didn't go up, there is a place to find it and report it. If there was a task assigned to me, I know exactly where to go to complete it.

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Inbound Marketing Coordinator

Orbis EducationEducation Management, 201-500 employees

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Cons

The overall interface does not feel as polished as some larger, more expensive competitors.
The original reports were adequate, but did not feel very polished. They just rolled out a new format that looks a lot better, but I haven't had time to fully evaluate it yet.

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Media and Communications Manager

Ritsumeikan Asia Pacific UniversityHigher Education, 201-500 employees

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Tracking PR hits that have come through... it often times sends me articles that are years old... or articles that have nothing to do with the Resort at all.
I believe the user interface could be more user friendly.
Posting can be confusing for new people to Sendible, but not too bad.

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Verified User

Account Manager in Marketing

Marketing and Advertising Company, 11-50 employees

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Likelihood to Renew

Agorapulse 9.1

Based on 88 answers

The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.

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Richard Burgner

Proprietor

Holiday Light Pros LLCEvents Services, 1-10 employees

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Sendible 8.0

Based on 4 answers

Though it lacks some of the major functionality (in terms of ability to browse social profiles, time zones, and real-time updates), it is a well-priced solution that allows us to track the multiple businesses throughout North America that we work with. We also believe that the customer support has been quite good, so we are inclined to work with a company and product that have valued us as customers.

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Social Media Editor

The Century FoundationWriting and Editing, 1-10 employees

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Usability

Agorapulse 8.1

Based on 20 answers

Other than the previously mentioned issues, there is not much that needs to be changed. It is really good as it is and whenever suggestions come to mind, we can always leave them on Agorapulse's website to be evaluated and added to similar requests.

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Verified User

Employee in Customer Service

Design Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Reliability and Availability

Agorapulse 9.1

Based on 3 answers

Agorapulse occasionally has outages or shuts down. It never interferes with my use of the application or any of my posts

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Digital Marketing Specialist

Essential WorshipMusic, 1-10 employees

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No score

No answers yet

No answers on this topic

Performance

Agorapulse 8.2

Based on 2 answers

Agorapulse has generally had great performance. Occasionally I have issues with my videos being posted on Instagram. I still am not sure why. the format of the videos is the same as the videos that are going through.

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Digital Marketing Specialist

Essential WorshipMusic, 1-10 employees

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No score

No answers yet

No answers on this topic

Support Rating

Agorapulse 8.7

Based on 23 answers

Every time I have had a question for the Agorapulse team, they have been more than happy to help out and find an answer. They are so wonderful to work with. We've had a few people get locked out of their accounts and they were able to help us get back in quickly.

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Communications Project Specialist

Texas Workforce CommissionGovernment Administration, 1001-5000 employees

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No score

No answers yet

No answers on this topic

In-Person Training

I did not train in person

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Digital Marketing Specialist

Essential WorshipMusic, 1-10 employees

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No answers on this topic

Online Training

Agorapulse 9.1

Based on 2 answers

The staff walked me through the whole platform and asked me if I had any questions. They were very helpful in answering any questions I had.

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Digital Marketing Specialist

Essential WorshipMusic, 1-10 employees

View all 2 answers on this topic

No score

No answers yet

No answers on this topic

Implementation Rating

Agorapulse 8.6

Based on 6 answers

Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets

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Head of Marketing

Save22Internet, 11-50 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

I tested several social media scheduling tools. I went with AgoraPulse for a couple of reasons.

The reporting was reliable
The system was user-friendly
The customer service is AMAZING and fast
Features are tested and reliable before they are rolled out
The pricing for the features was fair
The comment feed is real-time
There is a variety of publishing options

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Jennifer Herring

Owner

Slated Social Media ManagementMarketing and Advertising, 1-10 employees

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Sendible totally knocks the rest of the competition out of the water. I have literally tried every single other scheduling app that out there and this platform is the best to view and keep scheduled posts up with ease. You can read and respond to messages right from the home screen and organize how you want to see your feed.

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Marketer

TakeOutStarFood & Beverages, 51-200 employees

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Scalability

Agorapulse 4.9

Based on 2 answers

I'm not sure I understand what is meant by scalability.

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Digital Marketing Specialist

Essential WorshipMusic, 1-10 employees

View all 2 answers on this topic

No score

No answers yet

No answers on this topic

Return on Investment

AgoraPulse has saved me a large amount of time by allowing me to schedule in advance and post across multiple platforms simultaneously.
The ability to swap out images and/or titles has allowed me to better customize the end product while getting a full preview prior to posting.
I can more easily respond to engagement from multiple platforms all in one easy-to-use place.

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Content Marketing Manager

ApplauseInformation Technology and Services, 201-500 employees

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Our case study on the Pinterest side of things was remarkable. Allowing us to schedule our pins in advance meant we could publish at a higher frequency and also at more meaningful times. It impacted our Pinterest growth and conversions from Pinterest very noticeably.

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Verified User

Manager in Social Media

Health, Wellness and Fitness Company, 5001-10,000 employees

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Screenshots

See All (7) Agorapulse Screenshots

See All (5) Sendible Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Agorapulse Editions & Modules

Edition

Medium	$99¹
Large	$199¹
Enterprise	$499¹
X-Large	$299¹

per month

Additional Pricing Details

**Medium plan: 10 social profiles, 2 users **Large plan: 25 social profiles, 4 users **X-Large plan: 40 social profiles, 8 users **Enterprise plan: 60 profiles, 20 users

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Sendible Editions & Modules

Edition

Starter	$29¹
Traction	$99¹
Growth	$199¹
Large	$299¹

per month

Additional Pricing Details

—

Rating Summary

Agorapulse

Sendible

Agorapulse

Sendible

Agorapulse

Sendible

Agorapulse

Sendible

Agorapulse

Sendible

Agorapulse

Sendible

Agorapulse

Sendible

Agorapulse

Sendible

Agorapulse

Sendible

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