Agorapulse vs Sendible | TrustRadius

What users are saying about

Score 8.5 out of 10

Based on 342 reviews and ratings

Score 7.5 out of 10

Based on 21 reviews and ratings

Feature Rating Comparison

Agorapulse

Sendible

Boolean keyword searches

Filtering out noise/spam

Sentiment analysis

Broad channel coverage

Agorapulse

Sendible

Content planning and scheduling

Audience targeting

Content optimization

Workflow management

Agorapulse

Sendible

Automated routing and prioritization

Customer interaction histories

Bulk actions

Agorapulse

Sendible

Lead generation

Content marketing

Paid media management

Campaigns and promotions

Agorapulse

Sendible

Twitter

Facebook

LinkedIn

Instagram

Google+

Pinterest

YouTube

Agorapulse

Sendible

Campaign success analytics

Real-time tracking

Competitor analysis

Agorapulse

Sendible

Role-based user permissions & privileges

Mobile access

Pros

The reporting covers all the metrics you need and allows you to modify the reports as you wish by downloading them as a PowerPoint file.
One of the main things we love about AgoraPulse is that they seem to have high standards for their quality control and customer service. They don't roll out new features unless they work 100% and if there is an issue they are on top of it right away and with ample communication.
No more wondering if you've seen every comment or message. AgoraPulse's system allows you to ensure you have responded to every item no matter what the client has done on their end.

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Jennifer Herring

Owner

Slated Social Media ManagementMarketing and Advertising, 1-10 employees

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Content Calendar. It is easy to filter channels to get an overall look at what content is to post for any given channel.
Customer Support. They are quick to respond/alert when something is down or if you need assistance with anything regarding their product.
Organization. It is very easy to find what you are looking for. If there was a post that didn't go up, there is a place to find it and report it. If there was a task assigned to me, I know exactly where to go to complete it.

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Inbound Marketing Coordinator

Orbis EducationEducation Management, 201-500 employees

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Cons

Notifications of usability updates could be handled better, and could be more timely.
Notifications of usability issues could also be handled in a more timely manner.
We would like to see integration with more social platforms, but we also understand the time consuming nature of that work...it would just be nice to have!

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Matthew Jackson

VP of Client Relations

P2 PublishersMarketing and Advertising, 1-10 employees

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Tracking PR hits that have come through... it often times sends me articles that are years old... or articles that have nothing to do with the Resort at all.
I believe the user interface could be more user friendly.
Posting can be confusing for new people to Sendible, but not too bad.

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Verified User

Account Manager in Marketing

Marketing and Advertising Company, 11-50 employees

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Likelihood to Renew

Agorapulse 8.1

Based on 85 answers

The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.

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Richard Burgner

Proprietor

Holiday Light Pros LLCEvents Services, 1-10 employees

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Sendible 8.0

Based on 4 answers

It's served me well in the past, I would want to have it as a tool in my arsenal in the future

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Verified User

Manager in Social Media

Health, Wellness and Fitness Company, 5001-10,000 employees

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Usability

Agorapulse 7.7

Based on 9 answers

I think overall the computer interface is quite simple and easy, and reliable. But the mobile app is possibly the worst designed application I've ever seen for a social media management tool. It is clunky and more aesthetic than useful, with various glitches.

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Branch Operations Specialist

CanGas Propane Inc.Oil & Energy, 11-50 employees

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No score

No answers yet

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Support

Agorapulse 9.2

Based on 11 answers

I have reached out for support many times, and they are always fast and extremely helpful. I have only ever had one issue that was not resolved, and the only reason that one was not resolved is that Instagram is stupid when it comes to customer service and their platform. It was an issue with IG policies, not AP. But they still did all they could to help with it. They have to make up for FB/IG sucky customer service, and they do that in a big way.

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Janaye Steadman

CFO and Director of Digital Advertising

Markit23Marketing and Advertising, 1-10 employees

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No score

No answers yet

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Implementation

Agorapulse 9.1

Based on 4 answers

Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets

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Head of Marketing

Save22Internet, 11-50 employees

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No score

No answers yet

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Alternatives Considered

Before AgoraPulse, we were using Hootsuite for all of our social sharing. The Hootsuite platform lacked a lot of the customization that I desired and gave me little confidence in what each post would look like prior to publishing. I feel like the AgoraPulse platform is more aesthetically pleasing, easy to use, and customizable than other products that I've usesd. The customer support is also very responsive so I know any issues I encounter are quickly remedied.

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Content Marketing Manager

ApplauseInformation Technology and Services, 201-500 employees

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Sendible is a step beyond tools such as Buffer and Hootsuite Pro. Sendible is a slightly more professional platform than these, adding features that agencies will benefit from.Compared to similar products such as Sprout Social, the pricing made a lot more sense with Sendible than Sprout Social. Sprout Social charges a premium per user, whereas Sendible offers multiple user accounts for a single price. The reporting and analytics features of Sprout Social are better, but to me, it wasn't worth the significantly higher cost

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Verified User

Executive in Marketing

Marketing and Advertising Company, 1-10 employees

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Return on Investment

AP has really helped us grow our audience by making the execution of content sharing and audience engagement scalable. It's hard to measure the specific impact of AP, since it was implemented at the beginning of our social media efforts (which was negligible prior to), but we've seen a continued positive trend month-over-month in reach, engagement and audience size since it's implementation.

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Director of Social Media

Vibra HealthcareHospital & Health Care, 5001-10,000 employees

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Reduced cost as it is cheaper than many of its competitors
Allowed us to reduce overhead and time wasted in content review and approvals

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Verified User

Manager in Marketing

Marketing and Advertising Company, 1001-5000 employees

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Screenshots

See All (5) Agorapulse Screenshots

See All (5) Sendible Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Agorapulse Editions & Modules

Edition

Medium	$99¹
Large	$199¹
Enterprise	$499¹
X-Large	$299¹

per installation

Additional Pricing Details

**Medium plan: 10 social profiles, 2 users **Large plan: 25 social profiles, 4 users **X-Large plan: 40 social profiles, 8 users **Enterprise plan: 60 profiles, 20 users

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Sendible Editions & Modules

—

Additional Pricing Details

—

Rating Summary

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