What users are saying about
16 Ratings

Jive

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Top Rated
83 Ratings
16 Ratings
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Score 7 out of 101

Jive

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Top Rated
83 Ratings
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Score 7.4 out of 101

Add comparison

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Jive

It allows you to share and collaborate on documents and connect with more effectively with co-workers and stay tuned in what is going on within my organisation. It shares information that is easily compared to emailing something to everyone in my group. I can use see documents from other divisions that are helpful and would not be able to find on the company website.
Shune Vickerie profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.9
Jive
High quality audio
Amazon Chime
8.7
Jive
High quality video
Amazon Chime
8.5
Jive
Low bandwidth requirements
Amazon Chime
6.8
Jive
Mobile support
Amazon Chime
7.6
Jive

Screen Sharing

Amazon Chime
7.6
Jive
Desktop sharing
Amazon Chime
7.6
Jive
Whiteboards
Amazon Chime
7.5
Jive

Online Meetings / Events

Amazon Chime
7.6
Jive
Calendar integration
Amazon Chime
6.8
Jive
Meeting initiation
Amazon Chime
7.8
Jive
Integrates with social media
Amazon Chime
7.5
Jive
Record meetings / events
Amazon Chime
8.0
Jive
Slideshows
Amazon Chime
7.7
Jive

Online Events Collaboration

Amazon Chime
7.2
Jive
Live chat
Amazon Chime
8.0
Jive
Audience polling
Amazon Chime
6.5
Jive
Q&A
Amazon Chime
7.0
Jive

Online Events Security

Amazon Chime
7.2
Jive
User authentication
Amazon Chime
7.5
Jive
Participant roles & permissions
Amazon Chime
7.7
Jive
Confidential attendee list
Amazon Chime
6.5
Jive

Project Management

Amazon Chime
Jive
6.4
Task Management
Amazon Chime
Jive
6.3
Gantt Charts
Amazon Chime
Jive
4.8
Scheduling
Amazon Chime
Jive
5.5
Workflow Automation
Amazon Chime
Jive
6.8
Mobile Access
Amazon Chime
Jive
7.6
Search
Amazon Chime
Jive
7.2
Visual planning tools
Amazon Chime
Jive
6.7

Communication

Amazon Chime
Jive
7.1
Chat
Amazon Chime
Jive
7.3
Notifications
Amazon Chime
Jive
6.7
Discussions
Amazon Chime
Jive
7.8
Surveys
Amazon Chime
Jive
7.2
Internal knowledgebase
Amazon Chime
Jive
7.5
Integrates with GoToMeeting
Amazon Chime
Jive
6.9
Integrates with Gmail and Google Hangouts
Amazon Chime
Jive
6.4
Integrates with Outlook
Amazon Chime
Jive
6.8

File Sharing & Management

Amazon Chime
Jive
7.0
Versioning
Amazon Chime
Jive
7.2
Video files
Amazon Chime
Jive
6.6
Audio files
Amazon Chime
Jive
6.8
Document collaboration
Amazon Chime
Jive
7.0
Access control
Amazon Chime
Jive
8.1
Advanced security features
Amazon Chime
Jive
7.2
Integrates with Google Drive
Amazon Chime
Jive
6.4
Device sync
Amazon Chime
Jive
6.8

Pros

  • The one thing Amazon Chime has going for it is it is backed by its top tier web services platform. Amazon Chime may not have the market share yet, but it has the visibility and commitment from its development teams to be a mainstay in conferencing for the foreseeable future.
  • Amazon Chime offered a very easy to use interface that is friendly not only through the desktop application but the web and mobile interfaces.
  • Amazon Chime offers a variety of ways to allow first-time users to join meetings. Either through standard invites and meeting ID's etc. It is easy to get new people, customers or first time/one time users involved, collaborating and contributing.
Jesse Bickel, MS - PMP profile photo
  • Sharing of information
  • Socialize the business processes and bring employees together
  • Rich activity streams
  • Customization of the Software
Shune Vickerie profile photo

Cons

  • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
  • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
  • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
  • No built-in screen sharing capabilities.
Emma McCarthy profile photo
  • Jive's customisation of the TinyMCE editor could use further improvement (e.g. wrt editing tables)
  • Telepresence (i.e. online/away status) for users would be nice, paired with the ability to open a chat session
  • The admin console could use a refresh (we find ourselves fishing/searching for 'that setting to do X...')
  • Developer documentation (esp. creating add-ons) could use some consolidation, clarification and a refresh... we build a lot of add-ons
  • PKI authentication support out of the box would be nice
  • Allowing users to choose how their name is displayed, as opposed to how it is recorded in LDAP. I would say 10-20% of our user base has a preferred or commonly used name (e.g. Dominique (Dom) Collette). Because my name is recorded in LDAP, and because our LDAP is considered an official system of record, owners of LDAP are required to strictly adhere to identities used in official documents (birth certificates, etc...) but many people prefer to be called by some nickname, or by what is considered their middle name on a birth certificate... There are no options to enter a displayed preferred name.
  • Information management: smart rules for the lifecycle/sedimentation of information (e.g. goes from fresh/active, to archived, to destroyed) would be nice. it would personally base those rules on a combination of attributes such as age, 'kinetic activity' (likes, shares, bookmarks, comments, @-mentions...), and then come up with thresholds and strategy for notifying the author (e.g. "Your document X is Y years old and showing a low relevance rating. Would you like to update it? archive it? delete it?...").
  • Project management - task breakdowns, display... we use Atlassian tools a lot (Confluence, Jira) -- a nice integration/add-on with those tools would score huge points with our user base (e.g. Create Jira issue from a discussion/document, create Jive discussion from a Jira issue, a time to display Jira sprint board, product backlog...)
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Jive6.6
Based on 17 answers
All the Jive projects I've worked on have renewed their use of Jive.
Russell Pearson profile photo

Usability

No score
No answers yet
No answers on this topic
Jive6.1
Based on 4 answers
It was very cumbersome to generate reports. Often I had to run several reports and then merge them offline to get what I needed.

Reporting granularity is also lacking
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
Jive5.0
Based on 1 answer
Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

Jive posted a statement to the media saying all customers were up, but we were not.
No photo available

Performance

No score
No answers yet
No answers on this topic
Jive9.0
Based on 1 answer
The product worked as designed. It just didn't work for our needs.
No photo available

Support

No score
No answers yet
No answers on this topic
Jive6.9
Based on 2 answers
They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
No photo available

Online Training

No score
No answers yet
No answers on this topic
Jive5.0
Based on 3 answers
• I never took any live training for this product. I found on-demand training to be almost non-existent.
No photo available

Implementation

No score
No answers yet
No answers on this topic
Jive3.0
Based on 1 answer
If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
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Alternatives Considered

I believe Amazon Chime is better, easier to use, and had better quality video/audio
No photo available
We found that Jive had integrations with the existing IT infrastructure/tools which was nicely aligned with our strategy of playing nice with the existing ecosystem, rather than compete against it. Jive uses a technology stack that is well known by our organisation (java/spring/tomcat/SQL) and has a nice framework for customisations (plugins, add-ons).
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Return on Investment

  • We use the free version, and we benefit from better access to discussions with prospective hires which can lead to increase win percentage.
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  • reduce email traffic
  • reduce amount of files/documents scattered & lost across shared drives
  • increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
  • from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)
No photo available

Pricing Details

Amazon Chime

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Amazon Chime More Information

Jive

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Jive More Information