What users are saying about
16 Ratings
85 Ratings
16 Ratings
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Score 7 out of 101
85 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.2 out of 101

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Jive

The content in the news section isn't totally responsive - meaning if I have a small window taking up half my screen, the images for the headline articles may not load properly and when I maximize that window, it's left with ugly half-loaded images. Also, the collaboration feature for Office documents is great in theory but tends to cause more pain than it's worth to just download the document and open it separately in Word or Excel.
Anna Stepanenko profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.9
Jive
High quality audio
Amazon Chime
8.6
Jive
High quality video
Amazon Chime
8.5
Jive
Low bandwidth requirements
Amazon Chime
7.0
Jive
Mobile support
Amazon Chime
7.6
Jive

Screen Sharing

Amazon Chime
7.6
Jive
Desktop sharing
Amazon Chime
7.6
Jive
Whiteboards
Amazon Chime
7.5
Jive

Online Meetings / Events

Amazon Chime
7.6
Jive
Calendar integration
Amazon Chime
7.0
Jive
Meeting initiation
Amazon Chime
7.8
Jive
Integrates with social media
Amazon Chime
7.5
Jive
Record meetings / events
Amazon Chime
8.0
Jive
Slideshows
Amazon Chime
7.7
Jive

Online Events Collaboration

Amazon Chime
7.1
Jive
Live chat
Amazon Chime
8.0
Jive
Audience polling
Amazon Chime
6.5
Jive
Q&A
Amazon Chime
7.0
Jive

Online Events Security

Amazon Chime
7.2
Jive
User authentication
Amazon Chime
7.5
Jive
Participant roles & permissions
Amazon Chime
7.7
Jive
Confidential attendee list
Amazon Chime
6.5
Jive

Project Management

Amazon Chime
Jive
6.4
Task Management
Amazon Chime
Jive
6.4
Gantt Charts
Amazon Chime
Jive
4.9
Scheduling
Amazon Chime
Jive
5.6
Workflow Automation
Amazon Chime
Jive
6.7
Mobile Access
Amazon Chime
Jive
7.5
Search
Amazon Chime
Jive
7.0
Visual planning tools
Amazon Chime
Jive
6.6

Communication

Amazon Chime
Jive
7.1
Chat
Amazon Chime
Jive
7.3
Notifications
Amazon Chime
Jive
6.6
Discussions
Amazon Chime
Jive
7.7
Surveys
Amazon Chime
Jive
7.1
Internal knowledgebase
Amazon Chime
Jive
7.6
Integrates with GoToMeeting
Amazon Chime
Jive
7.0
Integrates with Gmail and Google Hangouts
Amazon Chime
Jive
6.4
Integrates with Outlook
Amazon Chime
Jive
7.0

File Sharing & Management

Amazon Chime
Jive
6.9
Versioning
Amazon Chime
Jive
7.3
Video files
Amazon Chime
Jive
6.4
Audio files
Amazon Chime
Jive
6.7
Document collaboration
Amazon Chime
Jive
7.0
Access control
Amazon Chime
Jive
8.0
Advanced security features
Amazon Chime
Jive
7.3
Integrates with Google Drive
Amazon Chime
Jive
6.2
Device sync
Amazon Chime
Jive
6.7

Pros

Amazon Chime

  • Cost-effective
  • Easy to set up
  • Easy to use
No photo available

Jive

  • Allows you to connect with anybody in the organisation
  • Allows you to publish your work and solicit feedback or even direct changes, with some version control
Terry Rydzynski profile photo

Cons

Amazon Chime

  • Amazon Chime is not user friendly. People who we have meetings with who have never used Amazon Chime regularly have difficulty connecting to the call, especially if the call is international.
  • You have to download Amazon Chime to share your screen. When we need our prospects to share their screen for a product training, asking them to download a meeting software is awkward and not smooth.
Shane Finnegan profile photo

Jive

  • Search functionality is very weak
  • The information architecture and taxonomy doesnt allow for easy discoverability of content
  • It's hard to navigate the and find spaces/groups that I already know about
  • The main profile/interface does not allow easy access to key tasks or common tasks.
Terry Rydzynski profile photo

Likelihood to Renew

Amazon Chime

No score
No answers yet
No answers on this topic

Jive

Jive 6.6
Based on 17 answers
It's not my decision
Terry Rydzynski profile photo

Usability

Amazon Chime

No score
No answers yet
No answers on this topic

Jive

Jive 6.1
Based on 4 answers
It's cumbersome
Terry Rydzynski profile photo

Reliability and Availability

Amazon Chime

No score
No answers yet
No answers on this topic

Jive

Jive 5.0
Based on 1 answer
Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

Jive posted a statement to the media saying all customers were up, but we were not.
No photo available

Performance

Amazon Chime

No score
No answers yet
No answers on this topic

Jive

Jive 9.0
Based on 1 answer
The product worked as designed. It just didn't work for our needs.
No photo available

Support

Amazon Chime

No score
No answers yet
No answers on this topic

Jive

Jive 6.9
Based on 2 answers
They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
No photo available

Online Training

Amazon Chime

No score
No answers yet
No answers on this topic

Jive

Jive 5.0
Based on 3 answers
• I never took any live training for this product. I found on-demand training to be almost non-existent.
No photo available

Implementation

Amazon Chime

No score
No answers yet
No answers on this topic

Jive

Jive 3.0
Based on 1 answer
If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
No photo available

Alternatives Considered

Amazon Chime

Chime and Biba are interchangeable to me, both accomplish the same task. We have transitioned to Chime as it was created by Amazon and we support Amazon, so it was an easy decision for us. I do enjoy Chime more as it just seems to work effortlessly. I would recommend it to all.
Perry Hahn profile photo

Jive

Jive provided phone support which can be useful in case of emergency. Jive's initial pricing was free which helped jumpstart the process. It also provided JIRA integration which we needed for certain teams. Jive also had Zendesk integration which was useful for support teams to coordinate with our company's Zendesk instance.
Kevin Van Heusen profile photo

Return on Investment

Amazon Chime

  • Positive - easy communication with the chat room feature for all teams (15+) throughout our campus.
  • Positive - user-friendly and easy to navigate so we weren't hindered with the transition.
  • Positive - Amazon Chime allows you to call in via the phone if a computer is not available. We are always on the go and phones are all that are available.
Perry Hahn profile photo

Jive

  • reduce email traffic
  • reduce amount of files/documents scattered & lost across shared drives
  • increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
  • from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)
No photo available

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Jive

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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