What users are saying about
21 Ratings
89 Ratings
21 Ratings
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Score 7.3 out of 101
89 Ratings
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Score 7.5 out of 101

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Jive

It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.
No photo available

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.0
Jive
High quality audio
Amazon Chime
8.5
Jive
High quality video
Amazon Chime
8.2
Jive
Low bandwidth requirements
Amazon Chime
7.7
Jive
Mobile support
Amazon Chime
7.8
Jive

Screen Sharing

Amazon Chime
7.8
Jive
Desktop sharing
Amazon Chime
8.1
Jive
Whiteboards
Amazon Chime
7.5
Jive

Online Meetings / Events

Amazon Chime
7.7
Jive
Calendar integration
Amazon Chime
7.3
Jive
Meeting initiation
Amazon Chime
8.1
Jive
Integrates with social media
Amazon Chime
7.7
Jive
Record meetings / events
Amazon Chime
8.1
Jive
Slideshows
Amazon Chime
7.6
Jive

Online Events Collaboration

Amazon Chime
7.4
Jive
Live chat
Amazon Chime
8.4
Jive
Audience polling
Amazon Chime
6.5
Jive
Q&A
Amazon Chime
7.2
Jive

Online Events Security

Amazon Chime
8.3
Jive
User authentication
Amazon Chime
8.4
Jive
Participant roles & permissions
Amazon Chime
8.3
Jive
Confidential attendee list
Amazon Chime
8.2
Jive

Project Management

Amazon Chime
Jive
7.0
Task Management
Amazon Chime
Jive
6.9
Gantt Charts
Amazon Chime
Jive
6.3
Scheduling
Amazon Chime
Jive
6.6
Workflow Automation
Amazon Chime
Jive
7.8
Mobile Access
Amazon Chime
Jive
7.7
Search
Amazon Chime
Jive
6.5
Visual planning tools
Amazon Chime
Jive
7.1

Communication

Amazon Chime
Jive
7.4
Chat
Amazon Chime
Jive
7.9
Notifications
Amazon Chime
Jive
7.0
Discussions
Amazon Chime
Jive
7.9
Surveys
Amazon Chime
Jive
7.3
Internal knowledgebase
Amazon Chime
Jive
7.9
Integrates with GoToMeeting
Amazon Chime
Jive
7.1
Integrates with Gmail and Google Hangouts
Amazon Chime
Jive
6.6
Integrates with Outlook
Amazon Chime
Jive
7.5

File Sharing & Management

Amazon Chime
Jive
7.3
Versioning
Amazon Chime
Jive
7.5
Video files
Amazon Chime
Jive
6.6
Audio files
Amazon Chime
Jive
6.9
Document collaboration
Amazon Chime
Jive
7.5
Access control
Amazon Chime
Jive
8.1
Advanced security features
Amazon Chime
Jive
7.5
Integrates with Google Drive
Amazon Chime
Jive
6.9
Device sync
Amazon Chime
Jive
7.6

Pros

Amazon Chime

  • The screen sharing aspect of Chime is very useful when attempting to demonstrate functionality to our remote users.
  • Using Chime as an instant messaging app between our workforce is extremely helpful.
  • It is quite simple to send an invite and have Outlook manage the appointment. Then Chime automatically calls you when the appointment is about to start.
No photo available

Jive

  • Individual design
  • Presence of Russian language (localization can be independently established)
  • You can configure several information tapes with different themes. One for work, the second for communication
  • A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
  • There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
  • Integrates with MS Office, Google Drive, Google Docs
  • There are all platforms (even Winphone and blackberry)
  • You can create forum threads
Anna Stepanenko profile photo

Cons

Amazon Chime

  • Sometimes it's a little too basic and simple
  • I've come across multiple times where notifications won't go away even after viewing all unread messages
  • Requires a lot of updates
Melinda Saternis profile photo

Jive

  • Search functionality is very weak
  • The information architecture and taxonomy doesnt allow for easy discoverability of content
  • It's hard to navigate the and find spaces/groups that I already know about
  • The main profile/interface does not allow easy access to key tasks or common tasks.
Terry Rydzynski profile photo

Likelihood to Renew

Amazon Chime

No score
No answers yet
No answers on this topic

Jive

Jive 6.6
Based on 17 answers
There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
Chris Becker profile photo

Usability

Amazon Chime

No score
No answers yet
No answers on this topic

Jive

Jive 6.1
Based on 4 answers
It was harder to use that expected. The admin needs to be code savvy to truly customize the system. And users need to trained on the system and the setup. Trainings and monitoring need to continue to enforce use.
No photo available

Reliability and Availability

Amazon Chime

No score
No answers yet
No answers on this topic

Jive

Jive 5.0
Based on 1 answer
Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

Jive posted a statement to the media saying all customers were up, but we were not.
No photo available

Performance

Amazon Chime

No score
No answers yet
No answers on this topic

Jive

Jive 9.0
Based on 1 answer
The product worked as designed. It just didn't work for our needs.
No photo available

Support

Amazon Chime

Amazon Chime 7.7
Based on 3 answers
Some customer service reps are great, but I find the majority are not really giving you service, they are not solving the problems and issues can go on for weeks. It is very frustrating and has made me question my decision to stay with them. Once again, there are some great ones that actually follow up when they say they will and have concrete answers, even if they say they are still researching, at least I know someone is on it.
No photo available

Jive

Jive 6.9
Based on 2 answers
They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
No photo available

Online Training

Amazon Chime

No score
No answers yet
No answers on this topic

Jive

Jive 5.0
Based on 3 answers
Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
Maxime Guglielmetti profile photo

Implementation

Amazon Chime

No score
No answers yet
No answers on this topic

Jive

Jive 3.0
Based on 1 answer
If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
No photo available

Alternatives Considered

Amazon Chime

Amazon Chime WILL become an industry leader. Amazon is still behind WebEx and is gaining ground on Microsoft. The advantage Microsoft will have is the ability to embed in organizations through Office, and have that advantage over WebEx as well. We selected Amazon Chime as another platform because it aided in our support from the AWS Web Services Support Team.
Jesse Bickel, MS - PMP profile photo

Jive

We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect option for us
No photo available

Return on Investment

Amazon Chime

  • We use the free version, and we benefit from better access to discussions with prospective hires which can lead to increase win percentage.
No photo available

Jive

  • reduce email traffic
  • reduce amount of files/documents scattered & lost across shared drives
  • increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
  • from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)
No photo available

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Jive

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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