What users are saying about

Amazon Chime

14 Ratings

Join.me

Top Rated
405 Ratings

Amazon Chime

14 Ratings
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Score 7 out of 101

Join.me

Top Rated
405 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.6 out of 101

Add comparison

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Join.me

I think Join.me on it's own probably works a lot better than how I use it in conjunction with DocSend which is not great (we plan on switching vendors once our contract is up because of this). It is great because it allows you a lot of personalization and flexibility with your meeting room. Don't use it with DocSend- it is unreliable
Lindsey Stevens profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.3
Join.me
7.4
High quality audio
Amazon Chime
9.0
Join.me
6.8
High quality video
Amazon Chime
8.7
Join.me
8.2
Low bandwidth requirements
Amazon Chime
5.0
Join.me
6.8
Mobile support
Amazon Chime
6.5
Join.me
7.8

Screen Sharing

Amazon Chime
6.0
Join.me
7.7
Desktop sharing
Amazon Chime
6.0
Join.me
8.7
Whiteboards
Amazon Chime
Join.me
6.7

Online Meetings / Events

Amazon Chime
7.7
Join.me
7.6
Calendar integration
Amazon Chime
6.0
Join.me
8.7
Meeting initiation
Amazon Chime
8.3
Join.me
7.7
Record meetings / events
Amazon Chime
8.5
Join.me
7.4
Slideshows
Amazon Chime
8.0
Join.me
7.4
Integrates with social media
Amazon Chime
Join.me
6.6

Online Events Collaboration

Amazon Chime
8.5
Join.me
7.4
Live chat
Amazon Chime
9.0
Join.me
8.3
Q&A
Amazon Chime
8.0
Join.me
8.3
Audience polling
Amazon Chime
Join.me
5.5

Online Events Security

Amazon Chime
9.0
Join.me
6.9
Participant roles & permissions
Amazon Chime
9.0
Join.me
7.7
User authentication
Amazon Chime
Join.me
6.7
Confidential attendee list
Amazon Chime
Join.me
6.4

Pros

  • One of the few things that Amazon Chime does well is scheduling calls with Gmail. It's pretty easy to do.
  • Another thing Amazon Chime does will is basic functions like muting and unmuting the mic and screensharing.
Shane Finnegan profile photo
  • Ability to provide an easy to use web meeting link.
  • Ability to provide accommodating features and easy to pass presenters roles.
  • Provides easy access for new users.
  • Ability to share desktops of certain programs.
Samantha McMahon profile photo

Cons

  • Amazon Chime is not user friendly. People who we have meetings with who have never used Amazon Chime regularly have difficulty connecting to the call, especially if the call is international.
  • You have to download Amazon Chime to share your screen. When we need our prospects to share their screen for a product training, asking them to download a meeting software is awkward and not smooth.
Shane Finnegan profile photo
  • Additional Conference Call Numbers or perhaps a toll free number. There are times where there are no dial-in numbers for specific cities where are customers are located.
Matthew Robinson profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Join.me9.6
Based on 4 answers
Join.me is a great product with features that make my day and job easier. I use the basic version (free) so for the price its a no brainer
Matt Judice profile photo

Usability

No score
No answers yet
No answers on this topic
Join.me9.5
Based on 2 answers
As mentioned, it's super simple to start using!
Chris Whisonant profile photo

Support

No score
No answers yet
No answers on this topic
Join.me9.0
Based on 2 answers
Thankfully, I have not had to reach out to support. The product just works well when we use it. If there is an issue, it is generally more related to the remote user's computer rather than join.me itself.
Chris Whisonant profile photo

Implementation

No score
No answers yet
No answers on this topic
Join.me10.0
Based on 2 answers
This is a fairly simple product which doesn't require much "implementation" work for our use cases.
Chris Whisonant profile photo

Alternatives Considered

I have used GoToMeeting, which is a major competitor to Amazon Chime, and I can confidently say that GoToMeeting is literally ten times better. We rarely have any of the issues with GoToMeeting that we do with Amazon Chime. I highly recommend GoToMeeting over Amazon Chime because your meetings and demos will go much smoother and the user interface is much cleaner.
Shane Finnegan profile photo
[We selected Join.me because of]Competitive PricingGlobal Telephone NumbersPermanent Meeting Room LinkQuick to Start (no app required to view)
Matthew Robinson profile photo

Return on Investment

  • Amazon Chime has negatively impacted our ability to perform demos and calls. Some prospects are late to calls because Chime isn't working, or they give up and don't join the call at all.
  • Amazon Chime also makes us look unprofessional when we have to ask them to download a conferencing software for screenshare meeting, when many other alternatives are web-based.
Shane Finnegan profile photo
  • Saves on travel cost for a global organization
  • Reduces the cost for an expensive video sharing equipment
  • Available across all levels of users
  • Doesn't require a lot of training to use the features
Risto Milovanov profile photo

Pricing Details

Amazon Chime

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Join.me

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details