What users are saying about
25 Ratings
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475 Ratings
25 Ratings
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Score 7.7 out of 100

Join.me

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475 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy | TrustRadius Reviewer

Join.me

When you have more than two parties that need to be on a call or screen share, Join.me facilitates a place where everyone can easily call in and view the presentation. When there are multiple parties that are unknown to each other, it allows each party to introduce themselves before getting onto the actual call.
Samarah Sardoni | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.0
Join.me
7.8
High quality audio
Amazon Chime
8.4
Join.me
7.5
High quality video
Amazon Chime
8.2
Join.me
7.9
Low bandwidth requirements
Amazon Chime
7.1
Join.me
7.7
Mobile support
Amazon Chime
8.4
Join.me
8.0

Screen Sharing

Amazon Chime
8.0
Join.me
8.2
Desktop sharing
Amazon Chime
8.4
Join.me
8.6
Whiteboards
Amazon Chime
7.5
Join.me
7.9

Online Meetings / Events

Amazon Chime
8.4
Join.me
7.7
Calendar integration
Amazon Chime
8.3
Join.me
8.4
Meeting initiation
Amazon Chime
8.3
Join.me
8.2
Integrates with social media
Amazon Chime
8.3
Join.me
6.1
Record meetings / events
Amazon Chime
8.5
Join.me
7.7
Slideshows
Amazon Chime
8.4
Join.me
8.3

Online Events Collaboration

Amazon Chime
7.4
Join.me
8.2
Live chat
Amazon Chime
8.4
Join.me
8.5
Audience polling
Amazon Chime
6.4
Join.me
7.4
Q&A
Amazon Chime
7.4
Join.me
8.6

Online Events Security

Amazon Chime
8.6
Join.me
7.8
User authentication
Amazon Chime
8.9
Join.me
7.7
Participant roles & permissions
Amazon Chime
8.4
Join.me
8.3
Confidential attendee list
Amazon Chime
8.5
Join.me
7.5

Pros

Amazon Chime

  • Amazon Chime has an easy to use interface that is not as clutter as some other conferencing apps.
  • Amazon Chime can integrate with different software such a Slack, which makes it easy to make to stay in one tool while I am working.
Keith Lillico, M.Ed, MBA | TrustRadius Reviewer

Join.me

  • Quick launch - start your meeting with your custom URL at a moments notice
  • Good audio - join using your computer audio to be 'in the meeting' quickly with clear tones
  • Quick join - join.me saves your most frequently joined meetings in the modal, so you can type in a colleagues name to jump on their meeting right away.
Gwen Pierre | TrustRadius Reviewer

Cons

Amazon Chime

  • I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.
Anonymous | TrustRadius Reviewer

Join.me

  • We use Join.me in conjunction with DocSend- this integration is very poor and only works 2/3rds of the time. When I am using DocSend and I push the button to switch to the Join.me screenshare the load time is very slow and it's always and awkward waiting time on a call for the screen to switch.
  • Oftentimes when I switch my screen the attendee says all they see is the loading screen, not what I'm sharing. We then have to spend 5 min troubleshooting and trying to get it to work.
  • The audio conferencing will occasionally drop people randomly, though I wouldn't say this happens any more so than any other conferencing vendor.
Lindsey Stevens | TrustRadius Reviewer

Likelihood to Renew

Amazon Chime

No score
No answers yet
No answers on this topic

Join.me

Join.me 9.0
Based on 5 answers
This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
Anonymous | TrustRadius Reviewer

Usability

Amazon Chime

No score
No answers yet
No answers on this topic

Join.me

Join.me 8.8
Based on 7 answers
Join.me is one of the more basic/simple collaboration tools. Its usability for general users is good. It's simple, and fairly intuitive. For more advanced users however, it is rather basic, with not a lot of expandability. It has its set uses, and that's pretty much it. It's essentially a what you see is what you get platform.
Anonymous | TrustRadius Reviewer

Support

Amazon Chime

Amazon Chime 8.0
Based on 6 answers
Some customer service reps are great, but I find the majority are not really giving you service, they are not solving the problems and issues can go on for weeks. It is very frustrating and has made me question my decision to stay with them. Once again, there are some great ones that actually follow up when they say they will and have concrete answers, even if they say they are still researching, at least I know someone is on it.
Anonymous | TrustRadius Reviewer

Join.me

Join.me 8.5
Based on 25 answers
I have had coworkers use their customer support and it sounds like it has been effective and quick. I have not yet used their support, which speaks to the lack of issues that I have had during my time. I have been happy with all my Join.me interactions thus far.
Anonymous | TrustRadius Reviewer

Implementation

Amazon Chime

No score
No answers yet
No answers on this topic

Join.me

Join.me 10.0
Based on 2 answers
This is a fairly simple product which doesn't require much "implementation" work for our use cases.
Chris Whisonant | TrustRadius Reviewer

Alternatives Considered

Amazon Chime

Amazon Chime WILL become an industry leader. Amazon is still behind WebEx and is gaining ground on Microsoft. The advantage Microsoft will have is the ability to embed in organizations through Office, and have that advantage over WebEx as well. We selected Amazon Chime as another platform because it aided in our support from the AWS Web Services Support Team.
Jesse Bickel, MS - PMP | TrustRadius Reviewer

Join.me

Compared to Adobe Connect, Join.me is very easy to install and rollout across the organization. Companies of any size can adopt this application for easy and effective conference calls, impromptu meetings and recording sessions. Cost-wise, it was easy to justify the purchase as well. Would like to see more branding options.
Aquinov Mathappan | TrustRadius Reviewer

Return on Investment

Amazon Chime

  • Amazon Chime has negatively impacted our ability to perform demos and calls. Some prospects are late to calls because Chime isn't working, or they give up and don't join the call at all.
  • Amazon Chime also makes us look unprofessional when we have to ask them to download a conferencing software for screenshare meeting, when many other alternatives are web-based.
Shane Finnegan | TrustRadius Reviewer

Join.me

  • There hasn't been a huge impact on investment, but the ease and convenience is something you can't put a price on. We used Google Hangouts before this, and mostly shared through Drive or Dropbox, but Join.me has everything we need in one package.
Ashia Ackov | TrustRadius Reviewer

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Join.me

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Amazon Chime
7.6
Join.me
8.3

Likelihood to Renew

Amazon Chime
Join.me
9.0

Usability

Amazon Chime
Join.me
8.8

Support

Amazon Chime
8.0
Join.me
8.5

Implementation

Amazon Chime
Join.me
10.0

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