Amazon Chime vs. Join.me (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Chime
Score 7.9 out of 10
N/A
Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.
$0
per minute
Join.me (discontinued)
Score 7.0 out of 10
N/A
Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.
$10
per month
Pricing
Amazon ChimeJoin.me (discontinued)
Editions & Modules
Business Calling - Inbound
$0.002216
per minute
Business Calling - Phone Numbers
$1
per number per month, US Only
Meetings - Pro
$3
*per user per day
Meetings - Basic
Free
Business Calling - Outbound
Country Dependent
per minute
Business Calling - Receive Text
Free
US Only
Business Calling - Send Text
Country Dependent
Lite
$10.00
Month
Pro
$10.00
Month
Business
$10.00
Month
Offerings
Pricing Offerings
Amazon ChimeJoin.me (discontinued)
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*up to $15.00 per user per month
More Pricing Information
Community Pulse
Amazon ChimeJoin.me (discontinued)
Considered Both Products
Amazon Chime
Chose Amazon Chime
Amazon Chime is great for call and video quality. It's pretty comparable to Zoom both in cost and capabilities. It's definitely superior to UberConference and Join.me, both of which are not particularly reliable. I have had call quality and the screen shares freeze up. …
Join.me (discontinued)

No answer on this topic

Top Pros
Top Cons
Features
Amazon ChimeJoin.me (discontinued)
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Amazon Chime
10.0
26 Ratings
22% above category average
Join.me (discontinued)
7.8
75 Ratings
3% below category average
High quality audio10.026 Ratings8.566 Ratings
High quality video10.026 Ratings8.269 Ratings
Low bandwidth requirements10.021 Ratings7.059 Ratings
Mobile support10.021 Ratings7.336 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Amazon Chime
9.2
25 Ratings
15% above category average
Join.me (discontinued)
7.9
73 Ratings
0% below category average
Desktop sharing10.025 Ratings8.573 Ratings
Whiteboards8.311 Ratings7.433 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Amazon Chime
9.7
25 Ratings
16% above category average
Join.me (discontinued)
8.0
69 Ratings
3% below category average
Calendar integration10.022 Ratings8.551 Ratings
Meeting initiation10.024 Ratings8.464 Ratings
Integrates with social media8.39 Ratings7.121 Ratings
Record meetings / events10.023 Ratings8.052 Ratings
Slideshows10.021 Ratings8.035 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Amazon Chime
10.0
22 Ratings
20% above category average
Join.me (discontinued)
8.1
59 Ratings
1% below category average
Live chat10.022 Ratings8.759 Ratings
Audience polling10.010 Ratings7.720 Ratings
Q&A10.012 Ratings7.826 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Amazon Chime
10.0
22 Ratings
20% above category average
Join.me (discontinued)
8.3
58 Ratings
2% above category average
User authentication10.018 Ratings8.244 Ratings
Participant roles & permissions10.021 Ratings8.251 Ratings
Confidential attendee list10.016 Ratings8.433 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Amazon Chime
10.0
1 Ratings
25% above category average
Join.me (discontinued)
-
Ratings
Video conferencing10.01 Ratings00 Ratings
Audio conferencing10.01 Ratings00 Ratings
Video screen sharing10.01 Ratings00 Ratings
Instant messaging10.01 Ratings00 Ratings
Best Alternatives
Amazon ChimeJoin.me (discontinued)
Small Businesses
ClickMeeting
ClickMeeting
Score 9.3 out of 10
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.3 out of 10
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Enterprises
Webex Meetings
Webex Meetings
Score 8.4 out of 10
Webex Meetings
Webex Meetings
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon ChimeJoin.me (discontinued)
Likelihood to Recommend
10.0
(27 ratings)
7.1
(76 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(5 ratings)
Usability
-
(0 ratings)
10.0
(7 ratings)
Support Rating
8.8
(9 ratings)
8.8
(25 ratings)
Implementation Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
Amazon ChimeJoin.me (discontinued)
Likelihood to Recommend
Amazon AWS
Amazon Chime is well suited for online video and audio meetings, IMs, and conducting training sessions using a whiteboard. It can be integrated well with Google Calendar and Microsoft outlook. With Amazon Chime mobile app you can attend meetings on the go as well. Meetings can be locked so that only legitimate participants can join the meeting. Amazon Chime is less suited in case you want meeting transcripts as well for your meetings. Given that Amazon Chime is not used by a larger audience so your client or customer may face some difficulties in join the meeting or accessing some of the features of the Chime.
Read full review
Discontinued Products
I would neither recommend nor dissuade anyone from using Join.Me. When it first came on the scene, it was a game-changer as far as providing remote access to other authorized individuals and helped save a great deal of time trying to walk someone less proficient through all the detailed steps of computer repair. However, with the proliferation of Zoom and other conferencing products that also provide built-in remote access through its service, the need for a separate application is now limited and not as essential as its own product.
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Pros
Amazon AWS
  • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
  • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
  • UI is clean and easy to navigate around Amazon Chime.
  • Ability to invite outside guests easily using Amazon Chime without any issues.
Read full review
Discontinued Products
  • No need to download anything to get started. Once you sign up you can get started from within your browser. This is probably the single best feature, its a get up and go solution for video conferencing and you do not need any software for it to work.
  • The one click join a meeting URL is genius. Users who struggle with remembering passwords or invites can just click a link and immediately participate in a meeting which means one email and a couple of clicks and a meeting can start.
  • Good control features - As the main user, you have many control features including deciding who can speak, annotations, screen sharing easily.
  • Screen Recordings to the Cloud - This can save on time when you have had a long conference, you can save a recording to the cloud and download it later.
Read full review
Cons
Amazon AWS
  • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
  • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
  • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
  • No built-in screen sharing capabilities.
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Discontinued Products
  • There should be a complete guide to understand its features before installation because if one feature will be missed then, we can’t get them working properly.
  • Furthermore, there should be high-quality internet for getting its function and it won’t work without good network coverage.
  • I think its interface is a little hard for beginners and is not that user friendly.
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Likelihood to Renew
Amazon AWS
No answers on this topic
Discontinued Products
This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
Read full review
Usability
Amazon AWS
No answers on this topic
Discontinued Products
Join.me is one of the easiest programs I've ever used. It's so easy to get it set up and installed and even easier for someone to join a meeting. The controls are very intuitive and labeled appropriately. The UIX makes sense. It's been a reliable product in my app stack-I love it!
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Support Rating
Amazon AWS
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
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Discontinued Products
I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).
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Implementation Rating
Amazon AWS
No answers on this topic
Discontinued Products
This is a fairly simple product which doesn't require much "implementation" work for our use cases.
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Alternatives Considered
Amazon AWS
Better than Skype for Business in terms of loading the application onto your device. Skype had crashing issues always and those are comparatively low when using Amazon Chime. Amazon chime is fast and easy to work with while collaborating and setting up meetings. The audio and video quality are better than Skype for Business.
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Discontinued Products
If you're looking for something basic that handles a little bit of everything when it comes to meetings, screen shares and remote desktop control join.me is a great options. If you're a super user and really wanting a lot of detailed features and rich user interfaces and money is not an issue you may want to consider use specific options.
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Return on Investment
Amazon AWS
  • The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals.
  • Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past.
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Discontinued Products
  • Customer support solution - join.me has made it so much easier to quickly get with a customer and see their trouble and show them a solution. This saves lots of back and forth time and gives the customer more power over owning their solution.
  • More efficient communication - without join.me we would waste time going back and forth on emails or slack trying to get our message across. Join.me lets us quickly show AND tell others what's going on. I honestly don't know how we ever functioned without it.
Read full review
ScreenShots