Amazon Pay vs. Google Pay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Pay
Score 8.5 out of 10
N/A
Amazon Pay is a payment and fraud protection service for ecommerce merchants allowing shoppers to log in with their amazon credentials and make purchases.N/A
Google Pay
Score 8.2 out of 10
N/A
Google Pay (including Google Pay Send, formerly Google Wallet) is a payment processing solution from Google.N/A
Pricing
Amazon PayGoogle Pay
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Amazon PayGoogle Pay
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Amazon PayGoogle Pay
Considered Both Products
Amazon Pay
Chose Amazon Pay
Amazon Pay, Braintree, PayPal, and Google Pay are all very similar products. I do not think one is necessarily better than the other. It is ultimately up to the consumer which one they would like to use. I find a simple credit card transaction is still what most consumers opt …
Chose Amazon Pay
I have used Google Pay, Amazon Pay, Apple Pay, and other similar products in both my personal and business life. All of these products offer similar features and are useful to varying degrees. I think the usefulness of each product is predicated on the exact situation. Amazon …
Chose Amazon Pay
Google Pay, etc. They are all pretty similar but Amazon pay seems to be easier for the user.
Chose Amazon Pay
PayPal Payments, Google Pay, there are all very similar but I think Amazon Pay makes it the easiest from the user perspective in terms of ease to purchase.
Chose Amazon Pay
Google Pay isn’t supported on all phones. Some stores accept one or two types of digital payment but not all for exact reasons. Amazon pay is supported on all phones. Amazon pay looks to be easier for the user. Some clients can use their Amazon accounts to make online payments, …
Chose Amazon Pay
Sometimes payment failures happen with Google Pay but thats not the case with amazon pay
Chose Amazon Pay
Amazon Pay in comparison to the other UPI apps is a more trusted platform. The best part is that you can directly do Amazon shopping via Amazon wallet or Amazon UPI. Moreover in comparison to Google Pay Amazon Pay offers more cashback and relevant rewards. Amazon Pay is more …
Chose Amazon Pay
Amazon pay is widely used around the globe.
it has good customer support available 24*7
Chose Amazon Pay
The User Interface of Amazon Pay is far better than any other payment gateway. Moreover, I have very less payment stuck problems with Amazon pay, and even if any payment gets stuck the issue is resolved within 48 hours of the failed transaction. I like that Amazon Pay offers …
Chose Amazon Pay
We love Amazon Pay and love that it doesn't have to be an either-or situation using these types of checkout options and solutions. We use it, as well as checkout options like Paypal, Affirm, etc. And while those other options get sales and orders, we are starting to see a lot …
Google Pay
Chose Google Pay
Paytm and Amazon Pay are also good application but you know everyone have blind trust on Google services because of their free and secure services. Just tap and pay direct from your bank accounts making these app so easy and beautiful. No doubt Google apps UI's are always …
Chose Google Pay
Google Pay is almost supported with every shopping website whereas Amazon Pay only supports Amazon and you need to first add funds to your Amazon Pay wallet. With Google Pay, you just need to input your UPI in and the rest of the gateway handles it for you by redirecting you to …
Chose Google Pay
I was not a part of the discussion to implement Google Pay into our store, but I am definitely an advocate. Amazon Pay was used sparingly but still a helpful option; I believe that Google Pay is more widespread and simpler to use. I would be interested to see how payment …
Chose Google Pay
  • Currently I'm using all of these apps including Phone Pe. But mostly using Google Pay its just because of its performance.
  • Comparing to these other apps, Google Pay have the best user interface and user experience, it is the main reason that I'm using Google Pay more than other …
Top Pros
Top Cons
Best Alternatives
Amazon PayGoogle Pay
Small Businesses
Apple Pay
Apple Pay
Score 9.1 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.1 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Enterprises
Adyen
Adyen
Score 8.8 out of 10
Adyen
Adyen
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon PayGoogle Pay
Likelihood to Recommend
8.5
(25 ratings)
9.2
(21 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(6 ratings)
6.9
(2 ratings)
Implementation Rating
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
Amazon PayGoogle Pay
Likelihood to Recommend
Amazon AWS
I find it's extremely easy to use Amazon Pay, at least as a consumer. If you have an active Amazon account, and if you have Prime, your features (free shipping) are already connected and ready to use. The advantages are that you don't have to enter new payment info into another new e-commerce site and your Amazon Prime shipping advantages are already built into your options. At least, this has been the case for me the few times I've used it so far - on a couple of different online stores. I also had to cancel an item and the reimbursement went through quickly and easily as well.
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Google
I have only scratched the surface of Google Pay's capabilities because we do not have a physical store. I believe the benefits would increase for locations where smartphone payment is already underway in physical stores that also do online sales. If your business deals with very little foot traffic or does not offer a variety of payment choices, do more research before adding Google Pay as an option — Google Pay is an eager competitor to Apple Pay, and therefore offers businesses opportunities to run promotions and other incentives to adopt Google Pay currently, so it still may be worthwhile to smaller businesses. Google Pay is about to implement a banking option, which will likely add to the number of users and therefore excited customers with Google Pay to spend with you. The web implementation seems simple and should be a good addition to websites where multiple payment types are available.
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Pros
Amazon AWS
  • The experience of using Amazon Pay goes really well if you have paired your Amazon account with an Alexa-enabled device.
  • You don't have to take out your credit card in public and you can simply complete every purchase using Amazon Pay UPI.
  • Amazon Pay later is one of my favorite features that I use to make any purchase on the Amazon website. It allows me to make payments even when I am short on the pocket. And the good part is that you don't have to pay any interest for this pay later amount.
  • In case you have received a gift voucher from your company, you can add it to your account and it will reflect in your Amazon Pay balance.
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Google
  • They provide good rewards like cash back offers and gift vouchers.
  • Easy to pay by scanning the QR code.
  • Help us to find best recharges for our mobile.
  • Easy to pay electricity bill.
  • Will notify us if our validity expires on recharges.
  • Self money transfer, we can transfer money to other account if both the accounts are linked with Google Pay.
  • We can check balance by enter the UPI Pin.
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Cons
Amazon AWS
  • Once you have added the money to the Amazon Pay wallet, you can't transfer it to your bank account and you are not able to purchase an Amazon gift card
  • Sometimes Amazon Pay is slow in server
  • Amazon Pay customer support is not good for India
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Google
  • It would be helpful if Google Pay could sync with things like Apple Pay so that saved payment methods can be automatically imported
  • There are certain times when Google Pay grants offers for cash back at merchants but the transfer time on the cash back is something like 30 days, which is a long time to wait
  • Google Pay could also integrate with other credit card and bank apps to add stored payment methods from there
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Usability
Amazon AWS
It's very helpful for our company. Amazon Pay is an easy use platform. Through this app, you can solve all the problems like pay electricity bills, employees salaries, and transfer money to anyone.
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Google
No answers on this topic
Support Rating
Amazon AWS
Amazon Pay gets a rating of 9 because it does not drastically improve the business. That said, it allows us to offer another payment method for users who trust Amazon and will always or only checkout with Amazon Pay. The support team for Amazon Pay is top-notch and will help get all issues resolved.
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Google
I have had no direct experience with the Customer Support team for google pay. I never faced any issues or problems. I heard from other friends and colleagues that the customer service is great. This method of payment is now more and more being used as it is more secure and also at the same time fast and easy.
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Implementation Rating
Amazon AWS
I don't have any idea about this question.
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Google
No answers on this topic
Alternatives Considered
Amazon AWS
The User Interface of Amazon Pay is far better than any other payment gateway. Moreover, I have very less payment stuck problems with Amazon pay, and even if any payment gets stuck the issue is resolved within 48 hours of the failed transaction. I like that Amazon Pay offers rewards for every payment done which is a very cool feature that other applications often provide its users.
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Google
GooglePay appears similar but the seller charges no commission. On the downside, there is also no payment protection. So if a transaction goes wrong and it is paid directly from a bank account or via a debit card then you have no buyer protection. This is a significant risk when using GooglePay. PayPal has its own buyer protection.
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Return on Investment
Amazon AWS
  • Amazon Pay instantly boosted our sales when I realized that customs prefer to use it over PayPal as just about everyone has an Amazon account and it makes it easier for them to just check out using Amazon Pay.
  • The processing fees while higher than the others we are using are the only downside to our return in using Amazon Pay.
  • Customers use their Amazon logins for their Amazon pay orders and it is as hassle-free as it gets.
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Google
  • Google Pay (formerly known as Google Wallet) organizes spending and makes recommendations--all around grouped conversations
  • Improves risk mitigation and ensures safety and account health of our vendors
  • Increased efficiency and pushes payments through at a faster rate
  • Provides work-life balance when fiscal deadlines slowly approach
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ScreenShots