AnyDesk vs. Omnissa Workspace ONE UEM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AnyDesk
Score 8.1 out of 10
N/A
AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.
$14.90
per year
Workspace ONE UEM
Score 6.5 out of 10
N/A
VMware acquired Airwatch in 2014. Now from Omnissa, Workspace ONE is a Unified Endpoint Management (UEM) solution and is available in Standard, Advanced, Enterprise, and Advanced for VDI editions.
$3.78
per device/per month
Pricing
AnyDeskOmnissa Workspace ONE UEM
Editions & Modules
Solo
$14.90
per month billed annually
Standard
$29.90
per month billed annually
Advanced
$79.90
per month billed annually
Enterprise
Custom
per year billed annually
Standard
$3.78
per device/per month
Advanced
$6
per device/per month
Enterprise
$10
per device/per month
Enterprise for VDI
$20
per device/per month
Offerings
Pricing Offerings
AnyDeskWorkspace ONE UEM
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.
More Pricing Information
Community Pulse
AnyDeskOmnissa Workspace ONE UEM
Top Pros
Top Cons
Features
AnyDeskOmnissa Workspace ONE UEM
Remote Administration
Comparison of Remote Administration features of Product A and Product B
AnyDesk
7.3
28 Ratings
10% below category average
Omnissa Workspace ONE UEM
-
Ratings
Screen sharing8.126 Ratings00 Ratings
File transfer6.528 Ratings00 Ratings
Instant message6.524 Ratings00 Ratings
Secure remote access with Smart Card authentication9.218 Ratings00 Ratings
Access to sleeping/powered-off computers7.622 Ratings00 Ratings
Over-the-Internet remote session7.326 Ratings00 Ratings
Initiate remote control from mobile7.225 Ratings00 Ratings
Remote management of servers & workstations7.323 Ratings00 Ratings
Remote Active Directory® management5.620 Ratings00 Ratings
Centralized management dashboard7.223 Ratings00 Ratings
Session record9.924 Ratings00 Ratings
Annotations6.521 Ratings00 Ratings
Monitoring and Alerts6.422 Ratings00 Ratings
Multi-platform remote control7.326 Ratings00 Ratings
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User Ratings
AnyDeskOmnissa Workspace ONE UEM
Likelihood to Recommend
8.1
(28 ratings)
6.7
(25 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(1 ratings)
Usability
9.5
(2 ratings)
8.0
(1 ratings)
Availability
-
(0 ratings)
5.0
(1 ratings)
Performance
-
(0 ratings)
5.0
(1 ratings)
Support Rating
9.3
(12 ratings)
8.0
(2 ratings)
Implementation Rating
-
(0 ratings)
7.9
(2 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
AnyDeskOmnissa Workspace ONE UEM
Likelihood to Recommend
AnyDesk Software
If at this point in the pandemic, remote access to a desktop is necessary for you, then AnyDesk is likely a solid solution. However, as the pandemic winds down, remote access is expected to become less and less critical, and thus, the problem that AnyDesk solves is likely (or perhaps, hopefully) going away. Given the bad reputation for using this program by scammers, many customers do not want to connect through it, so over time, I switched to an alternative to Anydesk - the service Getscreen. me, which connects directly from the browser.
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Omnissa
Workspace ONE Unified Endpoint Management is best suited for mid to large-size companies that require all the functions that it presents. It is a plus if you are well known with the VMWare "Horizon" ecosystem and use some of these solutions. It's to hard and resource intensive to setup and manage for small companies. Next to that it is to costly for only basic functionality compared to other solutions
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Pros
AnyDesk Software
  • It has an inbuilt Wake-on-LAN feature, which allows starting the remote computer with just a click.
  • We can create an easy-to-remember custom alias for different systems, it makes it easy to access the systems without any ID or long numbers to remember.
  • It allows auto adapt resolution, it displays the remote system according to the host systems resolution.
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Omnissa
  • Enrollment is a snap with many different options. This allows organizations with corporately owned or BYOD programs to bring devices under management in a flexible and scalable solution.
  • Deployment of apps-AirWatch makes deploying apps across your organization simple a quick.
  • AirWatch is usually close to "Zero Day" ready with major hardware manufacturers updated features. Many of the Android and iOS updated features are incorporated into the environments almost as soon as they are released.
  • AirWatch has great customer service. This was not always the case but as the company has grown over the last year in particular, I have been receiving better customer service compared to other MDMs.
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Cons
AnyDesk Software
  • The auto-update feature on AnyDesk sometimes offers a technical glitch. It does not work properly on few occasions. I really think it may has a room for improvement.
  • When it comes to Mac AnyDesk may seem a little complex at early times.
  • Video recording captures a low quality frame. I think this should be changed because sometimes video recording is the most essential thing.
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Omnissa
  • On-Premises solution is very slow compared to SAS and which is causing many issues while accessing emails on a device, server management, contacts sync issues, Reporting issue
  • AirWatch Inbox application was very buggy and created a lot of issue in our organization and it seems no one is happy with the performance AirWatch Inbox is giving.
  • It is very costly as per analysis provided by Gartner quadrant and for a small organization or for small user base it is not that much suitable.
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Likelihood to Renew
AnyDesk Software
No answers on this topic
Omnissa
We've used it for 3 years and our contract is up later this year. We own the licenses, but we would have to either renew cloud services or bring the services in-house and install on servers here. We may want to see what's new in the marketplace that could be just as useful and cost effective.
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Usability
AnyDesk Software
AnyDesk is a complete solution for remote access and control. AnyDesk provides better navigation and UI when compared with other similar software. AnyDesk helped me a lot at times when I've been working from home. The only disadvantage I found is when the network connection is weak. It needs to be managed properly.
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Omnissa
It works well for our environment and what we're using it for. It actually does more than we're currently utilizing, but I believe our needs will change in the near future and we could utilize more features.
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Reliability and Availability
AnyDesk Software
No answers on this topic
Omnissa
Just in the past few weeks our staff has had several issues with the website. It is either taking a long time to load anything or we are not able to get in at all. This is very frustrating when you are trying to manage and enroll users. It was down 2 days in a row just this past week. Not good!
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Performance
AnyDesk Software
No answers on this topic
Omnissa
Went over the availability just a minute ago on the last rating. Don't use the reporting too much but will likely begin that soon. Integration with Active Directory doesn't seem to bog either system down.
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Support Rating
AnyDesk Software
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
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Omnissa
There is a separate portal for Workspace One + Chat function. The support is fast but sometime you need a little but luck that the right person is supporting your case. Case escalation is not really working.
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Implementation Rating
AnyDesk Software
No answers on this topic
Omnissa
AirWatch support was included and helped with every step of the implementation. They have their "university" with helpful documents and phone support 24x7.
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Alternatives Considered
AnyDesk Software
The free version of TeamViewer is unstable; the remote connection is frequently lost. Anydesk's remote connection is much more reliable and consistent. Even so, I prefer AnyDesk over other software because it's a lot easier to install and runs very well. Aside from that, its simplicity gives it an edge over other software.
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Omnissa
Airwatch remains a leader in Gartner's Magic Quadrant and meets the data mobility needs of our organization. We are looking at moving to the cloud with Office365 and are evaluating the Intune/EMS/MAM/Rights Management suite. We have set up both Airwatch and Intune/EMS/MAM/Rights Management in a lab environment and have compiled some good comparison data and are looking to further evaluate these products. From our testing Airwatch has good integration with Office365 and is more feature rich and has more robust controls in both the MDM and Data Management/Security space. If someone is looking for a more simple solution without MDM and they are considering providing email and calendar access only Intune/MAM may be the way to go.
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Scalability
AnyDesk Software
No answers on this topic
Omnissa
It is really scalable. They love to have more users as you pay by the license. They are great in this regard.
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Return on Investment
AnyDesk Software
  • Reduce time and efforts spare for sorting out issues.
  • Increase the overall revenue as able to share and present our products to customers easily and in detail.
  • Control our expenses as we can handle any issue that arises remotely.
  • Improve overall customer services as we act quickly and promptly with any issues.
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Omnissa
  • Visibility of all support team, their location, apps installed on devices and security level, which guarantees information is secure.
  • Users don't have the time to be spending their telecom plans on apps that are not accepted for corporate use. So, this plans can be controlled and money saved.
  • Cost happens to be an OpEx one, and even though it is not visible in ROI, when you calculate how much money represents data leak, information lost, users not arriving to attend customers, and more. The cost is giving you a return on customer satisfaction and continuity.
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ScreenShots