TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AnyDesk

    Score8.3 out of 10
    N/AAnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.

    $274.80

    per year 1 licensed user with 3 login devices

    SolarWinds Dameware Remote Everywhere (DRE)

    Score8.1 out of 10
    N/ASolarWinds Dameware Remote Everywhere provides help desk technicians a simple, cloud-based, remote-support solution to easily access endpoint devices. It features diagnostic and troubleshooting tools to help resolve issues more quickly. Using a laptop or a mobile app users can access end-device details, running sessions, and deep registry editing capabilities. The user can record sessions, add notes, view reports, and create customized surveys for additional end…N/A
    Pricing
    AnyDeskSolarWinds Dameware Remote Everywhere (DRE)
    Editions & Modules
    Solo
    $22.90
    per month (billed annually) 1 licensed user with 3 login devices
    Standard
    $35.90
    per month (billed annually) 20 licensed users in a team
    Advanced
    $79.90
    per month (billed annually) 100 licensed users in a team
    Enterprise
    Custom
    per year billed annually
    No answers on this topic
    Offerings
    Pricing Offerings
    AnyDeskSolarWinds Dameware Remote Everywhere (DRE)
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.
    More Pricing Information
    Community Pulse
    AnyDeskSolarWinds Dameware Remote Everywhere (DRE)
    Considered Both Products
    AnyDesk Software
    No answer on this topic
    SolarWinds
    Chose SolarWinds Dameware Remote Everywhere (DRE)
    overall, we have been loyal to Solarwinds Dameware in the past, so moving to Dameware Remote Everywhere w=once it became more mature was a no-brainer.
    Incentivized
    Chose SolarWinds Dameware Remote Everywhere (DRE)
    Best cost for the features it presents.
    Incentivized
    Chose SolarWinds Dameware Remote Everywhere (DRE)
    Its integration with Samanage and cost were the key deciding factors over TeamViewer (which can be VERY expensive despite how easy and nice it is to use) and it's just far more functional and less limited than VNC or RDP or Chrome Remote Desktop options or even the screen share …
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    59 Answers
    100%
    Would buy again
    14 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    56 Answers
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    60 Answers
    100%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    39 Answers
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    54 Answers
    100%
    Implementation went as expected
    12 Answers
    Features
    AnyDeskSolarWinds Dameware Remote Everywhere (DRE)
    Remote Administration
    Comparison of Remote Administration features of AnyDesk and SolarWinds Dameware Remote Everywhere (DRE)
    Feature
    AnyDesk
    8.6
    61 Ratings
    9% above category average
    SolarWinds Dameware Remote Everywhere (DRE)
    4.7
    14 Ratings
    51% below category average
    Screen sharing9.459 Ratings8.014 Ratings
    File transfer9.360 Ratings5.014 Ratings
    Instant message8.753 Ratings8.013 Ratings
    Secure remote access with Smart Card authentication9.217 Ratings00 Ratings
    Access to sleeping/powered-off computers6.541 Ratings1.010 Ratings
    Over-the-Internet remote session9.157 Ratings9.014 Ratings
    Initiate remote control from mobile8.149 Ratings3.010 Ratings
    Remote management of servers & workstations8.846 Ratings5.013 Ratings
    Remote Active Directory® management8.436 Ratings00 Ratings
    Centralized management dashboard8.845 Ratings5.013 Ratings
    Session record8.950 Ratings5.010 Ratings
    Annotations7.643 Ratings3.06 Ratings
    Monitoring and Alerts8.331 Ratings1.010 Ratings
    Multi-platform remote control9.252 Ratings3.011 Ratings
    Best Alternatives
    AnyDeskSolarWinds Dameware Remote Everywhere (DRE)
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AnyDeskSolarWinds Dameware Remote Everywhere (DRE)
    Likelihood to Recommend
    9.1
    (61 ratings)
    8.0
    (14 ratings)
    Likelihood to Renew
    9.8
    (5 ratings)
    -
    (0 ratings)
    Usability
    9.2
    (36 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.5
    (14 ratings)
    8.1
    (10 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    AnyDeskSolarWinds Dameware Remote Everywhere (DRE)
    Likelihood to Recommend
    AnyDesk Software
    AnyDesk helps you recommend it to teams that need fast and reliable remote access without unnecessary overhead. We believe it is best for small or not-so-big teams who need to connect to remote devices while working from home or while traveling. It is also good for some occasional IT troubleshooting and unattended access.
    Read full review
    SolarWinds
    I think for ANY environment it's worth taking it out for a test drive. It's very powerful, especially when using the agent to connect to sessions where the end user doesn't need admin rights but when not in a VDI environment it likely would perform better with its built in functionality to ask for elevation. It is really powerful, even with the ability to run command line scripts without the user seeing (kind of a built in psexec) and it does work with Mac and Linux to some degree too so it really is worth trying out regardless of your environment. It may be just what you're looking for and the sales folks at DRE are not pushy at all, at least in my experience, and give great advice even at the expense of selling less licenses!
    Incentivized
    Read full review
    Pros
    AnyDesk Software
    • It allows you to troubleshoot and fix system issues remotely
    • It enables you to give online training and presentations to your team and record it for future use.
    • It enhances you remote support experience with advanced tools
    • It offers affordable remote support solution
    • It offers higher availability
    Incentivized
    Read full review
    SolarWinds
    • Remote control is solid, rarely loses connection
    • Allows for control of the desktop prior to login
    • Allows for scripts to be executed in the background without disturbing users
    • Allows for batch rollout of scripts across multiple machines
    • Allows us to see the end users' desktop - as opposed to RDP
    Incentivized
    Read full review
    Cons
    AnyDesk Software
    • we should be able to connect from windows to iphone or ipad, it is now possible to connect to ipad or iphone. AnyDesk can work on this.
    • the field where we enter remote address should be more visible. New user cannot find where to enter the remote address that takes some time to connect. AnyDesk should change the placement of it.
    • If we can change the colour theme of the UI that will be an addon thing. when you daily use AnyDesk you get bored of the same UI.
    • Just like a Xmax UI. Any desk should constantly change somethings which makes the UI visually appealing.
    Incentivized
    Read full review
    SolarWinds
    • Connectivity to a helpdesk/knowledgebase would be nice feature so users can do self-help
    • Offering a branded version of the client/agent would be a nice touch for businesses
    • A web-only version of the technician console for remote support would be a nice feature
    Read full review
    Likelihood to Renew
    AnyDesk Software
    This is the best remote access tool to any pc/laptop/desktop. We can make sure that we are 24/7 monitored, connected and if any technical problem arises, there can be a solution remotely with the help of AnyDesk. As AnyDesk has a remote access tool, it is easy to show clients how to do simple technical tasks on their remote pc/laptop just by loggin in from abroad
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Usability
    AnyDesk Software
    AnyDesk is easy to use; all its functions are visible, and the buttons with icons are easy to identify. It is very intuitive to use; no prior training is needed for its use or configuration. The functions are designed to be basic and easy to use, and it doesn't matter what operating system you have; it is cross-platform, so it doesn't have many limitations. stem you have; it is cross-platform, so it doesn't have many limitations.
    Incentivized
    Read full review
    SolarWinds
    It's a good tool overall, but could be better.
    Incentivized
    Read full review
    Support Rating
    AnyDesk Software
    I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
    Incentivized
    Read full review
    SolarWinds
    SolarWinds Dameware Remote Everywhere is an easy to use software package. The manuals are easy to understand, and the installation is simple and straightforward. The Maintenance and support costs are relatively reasonable, and we maintain support and maintenance strictly for the upgrades rather than support. Over the years, SolarWinds has released numerous feature enhancements to the software package, making SolarWinds Dameware Remote Everywhere indispensable on our network.
    Incentivized
    Read full review
    Implementation Rating
    AnyDesk Software
    Its easy to implement
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Alternatives Considered
    AnyDesk Software
    Getscreen.me connects remotely directly from your browser, it's very convenient - no need to explain to customers what and how to install. Also, it has a very user-friendly interface. They also have all the necessary features for remote access (file sharing, WoL, black screen, session recording) and are significantly cheaper.
    Read full review
    SolarWinds
    We basically selected this for our one of the SolarWinds Project. In that we needed to take remote session and screensharing and do the analysis and troubleshooting. In our initial analysis itself we got the excellent result, and it was too quick. We were very much inspired from this. Later on, we started using SolarWinds Dameware Remote Everywhere (DRE) for almost all the projects of SolarWinds. Highly appreciated, thanks team.
    Incentivized
    Read full review
    Return on Investment
    AnyDesk Software
    • It helps us reduce in-person visits, saving time and money.
    • Being able to serve more than one client at a time is very profitable because, whereas before it was one agent per client in person, now that everything is online, productivity is multiplied
    Incentivized
    Read full review
    SolarWinds
    • seamless installation of MSI or EXE
    • No Codes to enter when installing agent
    • Agent automatically connects to cloud dashboard
    • our deployment tool has messed up a couple of times, so agents get uninstalled or not installed when this occurs, and we can't see a computer in the dashboard
    Incentivized
    Read full review
    ScreenShots

    SolarWinds Dameware Remote Everywhere (DRE) Screenshots

    Screenshot of Fast remote controlScreenshot of Live chatScreenshot of Remote desktop on mobileScreenshot of Reporting engineScreenshot of Secrets vaultScreenshot of Session information details