45 Ratings
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Score 9.3 out of 100
24 Ratings
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Score 9 out of 100

Likelihood to Recommend

AnyDesk

AnyDesk is an appropriate software for use by us to resolve technical ticket tickets made by users of the organization. Whenever there is a problem or request to install something on the workstation, IT is triggered and we use this tool to resolve the online and remote ticket. Service is fast, agile and we use it to install software, printers, check files, shares, windows settings, and other things.
José Carvalho | TrustRadius Reviewer

SolarWinds Dameware Remote Everywhere (DRE)

I think for ANY environment it's worth taking it out for a test drive. It's very powerful, especially when using the agent to connect to sessions where the end user doesn't need admin rights but when not in a VDI environment it likely would perform better with its built in functionality to ask for elevation.It is really powerful, even with the ability to run command line scripts without the user seeing (kind of a built in psexec) and it does work with Mac and Linux to some degree too so it really is worth trying out regardless of your environment. It may be just what you're looking for and the sales folks at DRE are not pushy at all, at least in my experience, and give great advice even at the expense of selling less licenses!
Billy Votta | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

AnyDesk
8.7
SolarWinds Dameware Remote Everywhere (DRE)
7.4
Screen sharing
AnyDesk
9.0
SolarWinds Dameware Remote Everywhere (DRE)
8.6
File transfer
AnyDesk
8.5
SolarWinds Dameware Remote Everywhere (DRE)
8.6
Instant message
AnyDesk
8.4
SolarWinds Dameware Remote Everywhere (DRE)
7.3
Secure remote access with Smart Card authentication
AnyDesk
8.8
SolarWinds Dameware Remote Everywhere (DRE)
Access to sleeping/powered-off computers
AnyDesk
9.0
SolarWinds Dameware Remote Everywhere (DRE)
7.1
Over-the-Internet remote session
AnyDesk
9.2
SolarWinds Dameware Remote Everywhere (DRE)
7.8
Initiate remote control from mobile
AnyDesk
7.9
SolarWinds Dameware Remote Everywhere (DRE)
6.1
Remote management of servers & workstations
AnyDesk
9.2
SolarWinds Dameware Remote Everywhere (DRE)
8.5
Remote Active Directory® management
AnyDesk
8.9
SolarWinds Dameware Remote Everywhere (DRE)
Centralized management dashboard
AnyDesk
8.6
SolarWinds Dameware Remote Everywhere (DRE)
8.1
Session record
AnyDesk
8.4
SolarWinds Dameware Remote Everywhere (DRE)
7.2
Annotations
AnyDesk
8.6
SolarWinds Dameware Remote Everywhere (DRE)
6.3
Monitoring and Alerts
AnyDesk
8.5
SolarWinds Dameware Remote Everywhere (DRE)
6.1
Multi-platform remote control
AnyDesk
9.0
SolarWinds Dameware Remote Everywhere (DRE)
6.7

Pros

AnyDesk

  • Easy to use.
  • You can choose an alias for your machine instead of a number ID.
  • It has a good mobile app.
  • It does not consume much RAM or slow down the machine upon startup.
Anonymous | TrustRadius Reviewer

SolarWinds Dameware Remote Everywhere (DRE)

  • Works great with devices that are outside of the organization's network.
  • Console can be used via the app or web based.
  • DRE works with Windows, MAC, and Linux.
Anonymous | TrustRadius Reviewer

Cons

AnyDesk

  • The user's have capabilities to disable it so when we try to do a remote session, it shows user offline. It would be nice to have the administrator control over it.
Anonymous | TrustRadius Reviewer

SolarWinds Dameware Remote Everywhere (DRE)

  • Names of computers in DRE should mirror the actual computer name in AD and not have nicknames. We adjust laptop and desktop names according to their location. If the DRE name isn't manually updated, it can make a lot of confusion.
Anonymous | TrustRadius Reviewer

Usability

AnyDesk

AnyDesk 9.5
Based on 2 answers
AnyDesk is a complete solution for remote access and control. AnyDesk provides better navigation and UI when compared with other similar software. AnyDesk helped me a lot at times when I've been working from home. The only disadvantage I found is when the network connection is weak. It needs to be managed properly.
Anonymous | TrustRadius Reviewer

SolarWinds Dameware Remote Everywhere (DRE)

No score
No answers yet
No answers on this topic

Support Rating

AnyDesk

AnyDesk 9.3
Based on 15 answers
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
João Mauricio | TrustRadius Reviewer

SolarWinds Dameware Remote Everywhere (DRE)

SolarWinds Dameware Remote Everywhere (DRE) 8.2
Based on 13 answers
I haven't had to contact their support. However, SolarWinds in general has great customer support. I cannot imagine a specific product like this would be lacking.
Anonymous | TrustRadius Reviewer

Alternatives Considered

AnyDesk

AnyDesk is a low-storage device so you can tell the client to download it anywhere you are connected with the internet and it will get installed very quickly. The screen sharing in this application is very clean and resolution quality is high, you can only access once the client device accepts it, which means a secure remote access from this application.
Anonymous | TrustRadius Reviewer

SolarWinds Dameware Remote Everywhere (DRE)

SolarWinds Dameware Remote Everywhere tops Microsoft Remote Desktop Connection Manager and Remote Desktop Protocol. It's feature set far outweighs the competition and is infinitely more secure than RDP.SolarWinds Dameware Remote Everywhere also allows access to other operating systems on your network, allowing a single application for multiple functions.
Anonymous | TrustRadius Reviewer

Return on Investment

AnyDesk

  • Easy access to client devices which is a very positive impact on our institute.
  • According to overall business objectives this has helped us have frequent and easy communication with our customers to tackle issues.
  • Negative impact is nothing but only a minor thing is that you need to be connected every time with the internet.
Anonymous | TrustRadius Reviewer

SolarWinds Dameware Remote Everywhere (DRE)

  • Drives down costs on fuel for vehicle use.
  • Drives up billable time able to work on multiple issues at once for billable.
Tyler Gibb | TrustRadius Reviewer

Screenshots

Pricing Details

AnyDesk

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AnyDesk Editions & Modules

Edition
Lite10.991
Professional20.991
Power52.491
  1. per month
Additional Pricing Details

SolarWinds Dameware Remote Everywhere (DRE)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SolarWinds Dameware Remote Everywhere (DRE) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

AnyDesk
9.2
SolarWinds Dameware Remote Everywhere (DRE)
8.3

Usability

AnyDesk
9.5
SolarWinds Dameware Remote Everywhere (DRE)

Support Rating

AnyDesk
9.3
SolarWinds Dameware Remote Everywhere (DRE)
8.2

Add comparison