Appian vs. Microsoft Teams

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Appian
Score 8.5 out of 10
N/A
Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.
$0
Microsoft Teams
Score 8.1 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$4.80
per month per user
Pricing
AppianMicrosoft Teams
Editions & Modules
Appian Community Edition
$0
Application - Input-Only
$2
per month per user
Application - Infrequent
$9
per month per user
Application - Standard
$75
per month per user
Platform
Custom Quote Priced per user with unlimited apps.
minimum 100 users, no maximum
Unlimited
Custom Quote Priced per development with unlimited apps.
unlimited
Platform
Custom Quote Priced per user with unlimited apps.
Minimum 100, no maximum
Unlimited
Custom Quote Priced per development with unlimited apps.
Unlimited
Microsoft Teams Essentials
$4.80
per month per user
Microsoft Teams Enterprise
$5.25
per month (paid yearly) per user
Microsoft Teams Enterprise
$5.25
per month per user
Microsoft 365 Business Basic
$7.20
per month per user
Microsoft 365 Business Standard
$15
per month per user
Offerings
Pricing Offerings
AppianMicrosoft Teams
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for non profit organizations.
More Pricing Information
Community Pulse
AppianMicrosoft Teams
Considered Both Products
Appian
Chose Appian
The main product that my company uses is Microsoft Teams. I think that Appian is far superior to Microsoft Teams in many aspects but the most significant is the ability to use easily and move from reports to reports. I far prefer Appian to Teams. The design is much better and …
Chose Appian
much easier to navigate and design-centric.
Chose Appian
At this time Appian was our first attempt at a unified business process management software solution.
Chose Appian
UiPath is another RPA platform that I've used to automate processes within my business. However, I prefer to use Appian because in addition to RPA capabilities, it has a far more robust platform for business process management, which I want to be able to integrate my robotic …
Chose Appian
Perceived as easier to operate and significantly lower cost to implement when originally implemented. I do believe Pega has become more competitive in this regard.
Chose Appian
We found a better cultural fit with Appian and after the experience working with them, we know we made the right choice.
Microsoft Teams

No answer on this topic

Features
AppianMicrosoft Teams
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Appian
9.1
75 Ratings
8% above category average
Microsoft Teams
-
Ratings
Visual Modeling8.873 Ratings00 Ratings
Drag-and-drop Interfaces8.972 Ratings00 Ratings
Platform Security9.271 Ratings00 Ratings
Platform User Management8.872 Ratings00 Ratings
Reusability9.575 Ratings00 Ratings
Platform Scalability9.573 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Appian
-
Ratings
Microsoft Teams
7.9
235 Ratings
2% above category average
Task Management00 Ratings7.9174 Ratings
Gantt Charts00 Ratings7.791 Ratings
Scheduling00 Ratings8.0202 Ratings
Workflow Automation00 Ratings8.1121 Ratings
Mobile Access00 Ratings8.1223 Ratings
Search00 Ratings7.4206 Ratings
Visual planning tools00 Ratings8.4138 Ratings
Communication
Comparison of Communication features of Product A and Product B
Appian
-
Ratings
Microsoft Teams
8.0
244 Ratings
0% below category average
Chat00 Ratings9.0243 Ratings
Notifications00 Ratings8.3242 Ratings
Discussions00 Ratings8.6229 Ratings
Surveys00 Ratings8.1140 Ratings
Internal knowledgebase00 Ratings8.5152 Ratings
Integrates with GoToMeeting00 Ratings6.547 Ratings
Integrates with Gmail and Google Hangouts00 Ratings5.743 Ratings
Integrates with Outlook00 Ratings9.1155 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Appian
-
Ratings
Microsoft Teams
8.1
229 Ratings
1% above category average
Versioning00 Ratings8.4161 Ratings
Video files00 Ratings8.3196 Ratings
Audio files00 Ratings8.6195 Ratings
Document collaboration00 Ratings8.8209 Ratings
Access control00 Ratings8.5191 Ratings
Advanced security features00 Ratings8.4151 Ratings
Integrates with Google Drive00 Ratings5.353 Ratings
Device sync00 Ratings8.5165 Ratings
Best Alternatives
AppianMicrosoft Teams
Small Businesses
Creatio
Creatio
Score 9.0 out of 10
Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies
Quixy
Quixy
Score 9.9 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
Creatio
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Score 9.0 out of 10
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Score 9.0 out of 10
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User Ratings
AppianMicrosoft Teams
Likelihood to Recommend
9.4
(139 ratings)
8.4
(281 ratings)
Likelihood to Renew
8.5
(19 ratings)
3.7
(9 ratings)
Usability
8.7
(95 ratings)
8.7
(67 ratings)
Availability
-
(0 ratings)
9.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
8.4
(118 ratings)
8.3
(113 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Online Training
6.0
(2 ratings)
-
(0 ratings)
Implementation Rating
1.0
(5 ratings)
10.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
6.3
(7 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
7.0
(7 ratings)
User Testimonials
AppianMicrosoft Teams
Likelihood to Recommend
Appian
Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.
Read full review
Microsoft
It's amazing as a daily driver for team communication, and document search/store. Also, if you're doing a lot of LONG meetings and have trouble remembering details, the AI summarization is amazing and convenient. It just works. I'm not saying I always do this, of course, but if I need to 'skim' instead of really digging into every detail from a meeting, the AI-generated summary is generally good enough that I can get away with it.
Read full review
Pros
Appian
  • Allows at a glance workflow documentation which assists in the need we have for information readiation.
  • Drag and drop interface for workflow development greatly speeds our apps time to market.
  • Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development.
Read full review
Microsoft
  • All in one communication for Teams.
  • High quality and reliable both audio and video meetings.
  • Well organized and clear instant chat.
  • Excellent security features.
  • Beautiful integration with 3rd party tools and systems.
  • Perfect compatibility with windows ,android and iOS.
  • Allow meetings recordings for later us or sharing with teams that missed the live.
Read full review
Cons
Appian
  • Search issues when type ahead and database search are used in the same field.
  • Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work.
  • Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing.
Read full review
Microsoft
  • The webinars feature has some missing functionally such as the ability for all users to use the Q&A feature (only those with a Microsoft Teams account can use it now), the ability to upload documents for attendees to easily access and download, and the ability for presenters and organizers to easily chat amongst themselves throughout the webinar.
  • The "Channels" organization hierarchy could be more clear. If you have several channels set up, it can get clunky and hard to find the specific channel you are looking for.
  • The MS Planner tool lacks functionality and organization. You cannot assign more than one person to a task and it's confusing when you try to share tasks with people - it would be nice if they were automatically added to someone's calendar.
Read full review
Likelihood to Renew
Appian
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Read full review
Microsoft
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
Read full review
Usability
Appian
Appian is a low code environment, because of this, a very good visual interface is required. Appian is providing a feature-rich dashboard [that] we can use for building the dashboards and other interfaces. Appian also provides patches and releases to enhance these features. A developer can start off development just by going through a basic course from the Appian learning community.
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Microsoft
If you have the full Microsoft Office suite, it works really well because it's integrated well within its ecosystem, but if not, it can be annoying because it tries to open a shared file in the web versions of the file equivalents. The web version is also a bit slow, and the login is very difficult to handle if you have multiple Microsoft or Outlook accounts.
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Reliability and Availability
Appian
No answers on this topic
Microsoft
Rare, but outages do happen
Read full review
Performance
Appian
No answers on this topic
Microsoft
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
Read full review
Support Rating
Appian
Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.
Read full review
Microsoft
The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
Read full review
In-Person Training
Appian
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
Read full review
Microsoft
No answers on this topic
Online Training
Appian
Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.
Read full review
Microsoft
No answers on this topic
Implementation Rating
Appian
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Read full review
Microsoft
I find everything I need for my day-to-day work.
Read full review
Alternatives Considered
Appian
Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?
Read full review
Microsoft
Microsoft Teams offers a much more integrated experience between their chat and video call function compared to Google Chat and Slack. Both other tools are much better for internal communications are they have simpler UI without other features. Whereas Microsoft Teams can be used for more critical conversations, particularly between external companies, and has been very useful in sales conversations which is what we chose it for when speaking to companies that work exclusively through Microsoft.
Read full review
Contract Terms and Pricing Model
Appian
No answers on this topic
Microsoft
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
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Scalability
Appian
No answers on this topic
Microsoft
It does not appear to have a limit to how many teams and employees we can have using it
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Professional Services
Appian
No answers on this topic
Microsoft
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
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Return on Investment
Appian
  • I believe it has negatively impacted our release dates. There may have been a misunderstanding as to the learning curve, even though it is "low code."
  • The look and feel of the applications created using Appian have uniformity and it's easier to have "reuse" between applications.
  • There is less developer control when it comes to features. I think this mainly has to do with the amount of plugins available. I would think there should be many more available plugins. But again, our use case is probably different than most others.
Read full review
Microsoft
  • Personally, I would say that by using Microsoft Teams, it upped my collaboration with my colleagues by around 50% or around more than half of what I usually did prior to using it.
  • I had 100% show rate and attendance on all of my meetings in the past 6 months.
  • If I may add, I also have been chattier & collaborative towards my colleagues in past 3 months particularly the month of December when we had huge traffic at work. I would estimate this behavior to have been increased by around 60% than what I usually incur during normal operating days.
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ScreenShots

Appian Screenshots

Screenshot of Low-Code DevelopmentScreenshot of Business Process Management SuiteScreenshot of Dynamic Case ManagementScreenshot of Mobile App DevelopmentScreenshot of Appian RPA with Blue Prism