TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Apple iCloud

    Score8.4 out of 10
    N/AApple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.

    $0.99

    per month

    Assembly Neos

    Score8.4 out of 10
    N/ANeos is a cloud-based legal case management software used to customize and automate workflows while managing all case-related documentation and data.

    $1,188

    per year per user

    Pricing
    Apple iCloudAssembly Neos
    Editions & Modules
    50GB
    $0.99
    per month
    200GB
    $2.99
    per month
    2TB
    $9.99
    per month
    Neos Essentials
    $99
    per month per user (for annual payers)
    Neos Premium
    $129
    per month per user (for annual payers)
    NeosAI Platinum
    $179
    per month per user (for annual payers)
    Offerings
    Pricing Offerings
    Apple iCloudAssembly Neos
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Apple iCloudAssembly Neos
    Considered Both Products
    Apple
    No answer on this topic
    Assembly Software
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    31 Answers
    91%
    Would buy again
    63 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    27 Answers
    91%
    Delivers good value for the price
    41 Answers
    Happy with the feature set
    87%
    Happy with the feature set
    27 Answers
    97%
    Happy with the feature set
    67 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    21 Answers
    90%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    28 Answers
    90%
    Implementation went as expected
    46 Answers
    Features
    Apple iCloudAssembly Neos
    File Sharing & Management
    Comparison of File Sharing & Management features of Apple iCloud and Assembly Neos
    Feature
    Apple iCloud
    8.6
    84 Ratings
    2% above category average
    Assembly Neos
    -
    Ratings
    Versioning8.660 Ratings00 Ratings
    Video files8.479 Ratings00 Ratings
    Audio files8.776 Ratings00 Ratings
    Document collaboration8.672 Ratings00 Ratings
    Access control8.771 Ratings00 Ratings
    File search7.676 Ratings00 Ratings
    Device sync9.982 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Apple iCloud and Assembly Neos
    Feature
    Apple iCloud
    8.5
    79 Ratings
    2% below category average
    Assembly Neos
    -
    Ratings
    User and role management7.863 Ratings00 Ratings
    File organization8.375 Ratings00 Ratings
    Device management9.476 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Apple iCloud and Assembly Neos
    Feature
    Apple iCloud
    9.2
    83 Ratings
    6% above category average
    Assembly Neos
    -
    Ratings
    Performance9.383 Ratings00 Ratings
    Reliability9.783 Ratings00 Ratings
    Storage Reports8.766 Ratings00 Ratings
    Best Alternatives
    Apple iCloudAssembly Neos
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    ownCloud
    Score9.2 out of 10
    No answers on this topic
    Enterprises
    ownCloud
    Score9.2 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Apple iCloudAssembly Neos
    Likelihood to Recommend
    9.0
    (84 ratings)
    8.2
    (70 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    8.6
    (8 ratings)
    Usability
    8.8
    (30 ratings)
    7.9
    (69 ratings)
    Performance
    8.2
    (12 ratings)
    -
    (0 ratings)
    Support Rating
    7.5
    (20 ratings)
    8.9
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (1 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Apple iCloudAssembly Neos
    Likelihood to Recommend
    Apple
    Our growing organization uses about 95% Apple hardware. The Apple iCloud functionality across our organization ensures interfaces and synchronization that makes information workflow seamless. The cost structure and limited AI functionality keeps us dependent on products like Microsoft and Google and unable to put all of our cloud "eggs" into the Apple basket.
    Incentivized
    Read full review
    Assembly Software
    In my personal experience Assembly Neos is well suited for all our business needs here at our law firm. I can't think of any scenario where it's less appropriate. I can't even imagine what my workload would be like without Assembly Neos. It makes my case management easier and bearable. If you haven't worked with Assembly Neos you should give it a try because it will meet your needs.
    Incentivized
    Read full review
    Pros
    Apple
    • Syncing files, appointments, Notes and contacts. If I'm away from home, and set an appointment using my phone, that appointment automatically updates real time to my home laptop and vice-versa.
    • It stores files (e.g photos) nicely
    • Once it's set up, it's fairly easy to use.
    Incentivized
    Read full review
    Assembly Software
    • Stores large files/allows for large files to be easily accessed and pulled up
    • The Assembly Neos tagging feature in the notes section has been incredibly helpful in keeping assignments organized and directing coworkers to certain case files
    • The tabs in the Documents section are very detailed and help keep large case files organized
    • The display of each file is easy to look at and organized, even when the files are very big or busy
    Incentivized
    Read full review
    Cons
    Apple
    • Customization - iCloud is great at the stuff it does well. But it lacks features that some competitors (in Google Drive or Dropbox) do really well. API support for third-party apps is really great for some other people.
    • Remote use - Managing or accessing information from iCloud while not on one of your logged-in apple devices can sometimes be an issue. From a work computer for example. It doable, but the experience is much less user-friendly.
    • Ability to edit documents on the cloud similar to google docs or some other competitors
    Incentivized
    Read full review
    Assembly Software
    • The lists that Neos has need to be updated and more accurate; a lot of the items are not useful.
    • Neos can be very difficult to use for someone that isn't tech savvy.
    • I wish that the notes and communications tabs were the same tab, there are almost too many tabs for information to be.
    Incentivized
    Read full review
    Likelihood to Renew
    Apple
    It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
    Incentivized
    Read full review
    Assembly Software
    I gave Assembly Neos a 10/10 because it has transformed how we manage cases from intake to settlement. The platform combines powerful automation, centralized document management, and seamless communication tracking in a way that saves our team hours every week. It’s intuitive for new users, highly customizable to match our workflows, and backed by responsive customer support. NeosAI and workflow automation have noticeably reduced manual tasks, allowing us to focus more on client service and case strategy. Overall, it’s become an essential tool for running our firm efficiently and effectively.
    Incentivized
    Read full review
    Usability
    Apple
    While it may be great to use with other Apple products, I find it's an absolutist-style workflow to be debilitating and to lead to many problems. When you sign into the cloud, it completely takes over your device in many ways that you don't notice at first until there is a problem.
    Incentivized
    Read full review
    Assembly Software
    Because it's been a good and efficient source for our company to manage our client's profiles and being able to track everything that is happening during the process of their case. And while they get the attention needed but also for us to see the progress we have made with their treatment.
    Incentivized
    Read full review
    Performance
    Apple
    Occasionally, large files that haven't yet been synced require a few minutes to pull down but I've rarely noticed delays. It does a good job of keeping data cached on my local machines while updating them with changes from other machines transparently.
    Incentivized
    Read full review
    Assembly Software
    No answers on this topic
    Support Rating
    Apple
    Apple customer service is fantastic. iCloud is built with Apple in mind and its design is extremely intuitive and user-friendly. Additionally, whenever our team has encountered issues, the speed of Apple support has been more than timely in addressing our issues and solving our request. We have encountered relatively few issues in my time with the platform and this only improves our overall score for those who keep the platform stable.
    Incentivized
    Read full review
    Assembly Software
    Assembly Neos support is top tier. Within minutes, sometimes even seconds after submitting a ticket for help, someone from Assembly Neos is calling to help. The staff has always been extremely nice and so helpful. They always take their time explaining things and helping us to solve whatever problem we may have
    Incentivized
    Read full review
    Alternatives Considered
    Apple
    Google Drive is similar to Apple iCloud, but since I prefer Apple products and have operated within the Apple ecosystem for many years, I use iCloud. Some clients who don't use Apple share documents with me in Google Drive so I have experience with the product, but I prefer iCloud. I do think photos syncing is superior in iCloud.
    Incentivized
    Read full review
    Assembly Software
    Neos stands out strongly against other case management software programs due to its consistent and frequent updates. Most software updates occur once a quarter or even once a year. I feel like I'm receiving a message from Neos Assembly once a week, advising that a new feature is in the beta stage or is now live as a complete new addition.
    Incentivized
    Read full review
    Return on Investment
    Apple
    • Apple's iCloud service can run very slow in countries where they aren't very focussed, like India.
    • Apple did not back up videos over the cloud for a long time and needed manual sync. You will see similar issues like not allowing mobile data for some tasks.
    Incentivized
    Read full review
    Assembly Software
    • By creating well-defined processes and implementing automated systems within the platform, it has become significantly easier to handle a higher volume of cases than would be possible without any systems in place.
    • The time saved on administrative tasks can now be redirected toward higher-value activities, such as client engagement and case strategy, ultimately driving better outcomes and supporting business growth.
    • With real-time updates and shared access to documents and notes, everyone involved in a case can collaborate more effectively, reducing bottlenecks and ensuring tasks are completed on time. This transparency also helps with tracking progress and identifying areas for improvement.
    Incentivized
    Read full review
    ScreenShots

    Assembly Neos Screenshots

    Screenshot of the interface to access case documents, which can be organized in any preferred wayScreenshot of Neos' direct integration with Outlook 365Screenshot of where to create reports and dashboards for immediate access to critical dataScreenshot of the customized intake that transitions into a caseScreenshot of a customizable Neos Today home screen, that puts all needed info front and center