What users are saying about
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Top Rated
407 Ratings
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Top Rated
1640 Ratings

Apple iCloud

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Top Rated
407 Ratings
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Score 8.1 out of 101

Dropbox

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Top Rated
1640 Ratings
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Score 8.5 out of 101

Likelihood to Recommend

Apple iCloud

It is great if you are a die-hard Apple user. It integrates virtually every aspect of Apple products among different devices, making it super easy to share things. It fails pretty hard when tasked with other product types (such as Microsoft), and I have found it rather difficult to manage since it seems to take over so forcefully.
Shelby Bowden profile photo

Dropbox

Dropbox is very well suited for SOHO professionals and small to medium-sized teams who need solid performing, reliable collaboration tools on a trusted cloud platform provider with very robust security. Where it falls short compared to Google Drive & Google Docs is in the document editing and collaboration tools within the office suite. If you're already using GSuite then you'd likely better suited with Google Drive, but as a long-time user of Dropbox, I still rely on it as both my professional and personal cloud of choice and part of my redundancy for cloud storage. I find the integration with Mac better than any competitors offering and the PC experience is better than most other cloud providers too.
No photo available

Feature Rating Comparison

File Sharing & Management

Apple iCloud
7.6
Dropbox
8.6
Versioning
Apple iCloud
7.0
Dropbox
8.6
Video files
Apple iCloud
8.0
Dropbox
8.7
Audio files
Apple iCloud
7.9
Dropbox
8.7
Document collaboration
Apple iCloud
6.6
Dropbox
8.2
Access control
Apple iCloud
7.1
Dropbox
8.9
File search
Apple iCloud
7.4
Dropbox
8.2
Device sync
Apple iCloud
9.1
Dropbox
9.0

Cloud Storage Security & Administration

Apple iCloud
7.4
Dropbox
8.8
User and role management
Apple iCloud
7.3
Dropbox
8.6
File organization
Apple iCloud
7.7
Dropbox
8.9
Device management
Apple iCloud
7.3
Dropbox
8.8

Cloud Storage Platform

Apple iCloud
8.1
Dropbox
9.0
Performance
Apple iCloud
8.3
Dropbox
9.0
Reliability
Apple iCloud
8.6
Dropbox
9.0
Storage Reports
Apple iCloud
7.3
Dropbox
8.9

Pros

Apple iCloud

  • Apple iCloud integrates beautifully with the entire Apple ecosystem. Whether you are using a MacBook, iPhone, and/or iPad they will all sync at a moments notice through iCloud.
  • As a company, Apple has a strong reputation for security. Many cloud storage providers share huge amounts of user data, however, Apple prides themselves on avoiding that.
  • Even though Apple iCloud is optimized for Apple devices, data stored on the cloud can be accessed through a web browser on a computer running essentially any operating system.
No photo available

Dropbox

  • Dropbox has the ability to automatically sync from other sources. When our Appraisers use their tablets to take pictures, it is set up so that the pictures automatically upload to a folder in Dropbox so that the staff back at the office will then have access to the pictures as well.
  • Dropbox is very easy to use. There is a list of folders on the left-hand side. You simply click and go to each folder to pull up files. You can rename the folders, sort by date, etc.
  • Dropbox has several different options for storage size options. An individual can choose a smaller package or a large corporation could choose bigger packages. There is also a free version that is great for saving pictures from an individual phone or another device.
  • Dropbox has a search feature that saves a lot of time. If you aren't sure where the file you need is, use the search function to quickly find it.
  • Dropbox is cloud based so there are no bulky servers taking up space!
Kristen Reeves profile photo

Cons

Apple iCloud

  • You will constantly run into issues where iCloud is optimized or available only for Apple's own product line. That's frustrating.
  • Apple's Mail app and service are just beleaguered by the likes of Gmail. Perhaps even Zoho does better than them on the web.
  • iCloud seems optimized more for a mobile user, so desktop apps & services feel a bit force-fitted.
No photo available

Dropbox

  • I find it very difficult to share individual folders or subfolders that are within shared folders. For instance, if I want to share just one file, it doesn't allow me to share it with someone who doesn't have access to the shared folder. I don't want to grant access each time to the entire folder, just to the file.
  • I don't love the layout--it's functional, but not inspiring, and it hasn't been updated in so long. It seems as if it's been the same since Dropbox started. I enjoy when products surprise me with functionalities I hadn't even thought of.
  • I don't find the suggestions on the home page helpful. I prefer the layout of Google Drive, where home takes you to things you accessed recently, but also to the entirety of your drive. I don't find the suggestions or the messages on the home page very helpful.
Claire Rivero profile photo

Likelihood to Renew

Apple iCloud

Apple iCloud 9.4
Based on 3 answers
It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
No photo available

Dropbox

Dropbox 9.9
Based on 19 answers
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Michelle Hidalgo profile photo

Usability

Apple iCloud

Apple iCloud 8.4
Based on 20 answers
Apple iCloud overall performs well for me. Obviously, it is more suited for the pure Apple/Mac environment (as I believe OneDrive is for the pure Windows environment). However, it has worked well for me as I added Windows-based systems to my business. Since I initially had only Apple/Mac devices and computers I give Apple a high-five for making the service available to Windows-based and multi-based environments so that I didn't have to migrate my files.
Jeff Henkel profile photo

Dropbox

Dropbox 8.5
Based on 21 answers
It’s extremely easy to use on any device. I can set access to whole folders or only certain files. I can print, share, and save with very few clicks. I’m able to save high-resolution photos without taking up a ton of space on my phone and can send a link to those files that are too large to email or text.
Jayelynn Willman profile photo

Performance

Apple iCloud

Apple iCloud 8.3
Based on 12 answers
Occasionally, large files that haven't yet been synced require a few minutes to pull down but I've rarely noticed delays. It does a good job of keeping data cached on my local machines while updating them with changes from other machines transparently.
Jeff Eaton profile photo

Dropbox

Dropbox 8.7
Based on 5 answers
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Adriano Rosa profile photo

Support

Apple iCloud

Apple iCloud 6.6
Based on 3 answers
Apple gives pretty miserable support unless you pay a lot to have the support packages. Usually, it is more helpful to do a Google search of the issue, but at that point, it isn't product support, it's just me doing the job myself. Other programs seem to have much better, and free, support.
Shelby Bowden profile photo

Dropbox

Dropbox 7.5
Based on 17 answers
Any time we reached out to support they answered us and helped us resolve things. I did not give a 10 because often the issue needed to be addressed immediately, but it would take 1-2 days to hear back from the support team. It would be better to have quicker answers or a dedicated rep to call instead of a call center or entering in a ticket.
Heather Neisen profile photo

Implementation

Apple iCloud

No score
No answers yet
No answers on this topic

Dropbox

Dropbox 10.0
Based on 2 answers
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Annesa L Lacey profile photo

Alternatives Considered

Apple iCloud

NCommand was awful. It didn't work well for us, things went missing and tended to be clunky. iCloud has been great with a cleaner interface, more options to collaborate on a document within a single URL, and just being all around simpler. iCloud also hasn't gone down and been inaccessible as often as NCommand would.
No photo available

Dropbox

Compared to all the file-sharing services I've used, Dropbox is the most reliable and easiest to use. They've also done a nice job of adding features/functionality over the years.Actually, one thing I've yet to mention: Dropbox has done a great job of compatibility with different file types. For instance, I could create a design in Illustrator and share the file with a client through Dropbox. For clients that don't have Illustrator, Dropbox will still allow them to view the design.
Brandon Zell profile photo

Return on Investment

Apple iCloud

  • Awesome for when I get a new device and just want to set it up like I had it before
  • Great for keeping data synced between all devices
  • Forces me to stay in the Apple ecosystem and use their apps even if there are better alternatives
Adam Lauer profile photo

Dropbox

  • Due to the nature of the business, it has worked as a solution for file collaboration without the need for expensive hardware.
  • It has eliminated the need to purchase flash drives and the possibility of losing them.
  • It enables and boosts the efficiency of telecommuting.
Jacob Jeffries profile photo

Pricing Details

Apple iCloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dropbox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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