What users are saying about

Apple iCloud

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
377 Ratings

Dropbox

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
1539 Ratings

Apple iCloud

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
377 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Dropbox

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
1539 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101

Add comparison

Likelihood to Recommend

Apple iCloud

If you own devices on a multi-platform of Windows and Mac, iCloud is a great storage option. First, you do get some free storage when you own an Apple device. Second, if you own an Apple mobile device, you can place whatever file folders you desire under the iCloud folder and have mobile access. I have never owned anything but an Apple iPhone so I wouldn't know about access for Android.
Jeff Henkel profile photo

Dropbox

If you need to send or receive files, Dropbox is great for that.If you have important files on your computer that you need to have backed up, versioned, and be recoverable in the event of deletion, Dropbox can help there too.Dropbox is also useful in instances where you need a collection of files accessible by a select group of people.
Brandon Zell profile photo

Feature Rating Comparison

File Sharing & Management

Apple iCloud
8.1
Dropbox
8.8
Versioning
Apple iCloud
7.9
Dropbox
8.6
Video files
Apple iCloud
8.4
Dropbox
9.0
Audio files
Apple iCloud
8.5
Dropbox
8.9
Document collaboration
Apple iCloud
7.2
Dropbox
9.0
Access control
Apple iCloud
7.6
Dropbox
9.2
File search
Apple iCloud
8.2
Dropbox
8.0
Device sync
Apple iCloud
9.3
Dropbox
8.9

Cloud Storage Security & Administration

Apple iCloud
8.0
Dropbox
9.0
User and role management
Apple iCloud
7.8
Dropbox
9.0
File organization
Apple iCloud
7.9
Dropbox
9.0
Device management
Apple iCloud
8.1
Dropbox
8.9

Cloud Storage Platform

Apple iCloud
8.4
Dropbox
9.3
Performance
Apple iCloud
8.5
Dropbox
9.5
Reliability
Apple iCloud
9.1
Dropbox
9.5
Storage Reports
Apple iCloud
7.7
Dropbox
8.9

Pros

  • Efficiency. Apple iCloud can be set up to automatically place your files for mobile access. I have needed to access a file from my office computer countless times and iCloud has made that possible.
  • Security. I know security is always an issue and I have never felt that any of my files have been compromised. I believe Apple has a reputation to uphold and works hard to maintain secure cloud-based storage.
  • Multi-platform. I use Apple iCloud on my devices, my personal Mac computer and my Windows based office computer. I love how I can save or retrieve a personal or work file at any time on any of my devices.
Jeff Henkel profile photo
  • Quality: Dropbox is well made and is a tool I can rely on, knowing it will work. It's both technically well crafted and visually designed well.
  • Speed: whether it's via the desktop app or through their website, Dropbox is always able to upload and download files quickly.
  • Features: for my needs, Dropbox generally has all the features I'm looking for without appearing to be over cluttered with useless features.
Brandon Zell profile photo

Cons

  • The Notes app in iCloud.com lacks the same functionality as iOS/Mac, in that it doesn't recognize when you've inserted a table into a note.
  • Pages, Numbers, and Keynote aren't as up-to-date as their iOS and Mac counterparts.
  • The level of editability (adding colors, etc.) isn't there in iCloud Drive like it is with Google Drive.
No photo available
  • There are a couple of rare instances where there's a feature which myself and other Dropbox users want but Dropbox has deemed either not needed or not viable. In those cases, it appears there's little we can do to change Dropbox's mind about enabling/adding the feature.
  • Through their website, I don't believe there's an easy way to see which folders are taking up the most space on your account. There have been a couple instances in the past when I needed to know where the majority of my data was being used and it was frustrating to not have that information available.
Brandon Zell profile photo

Likelihood to Renew

Apple iCloud9.4
Based on 3 answers
It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
No photo available
Dropbox9.6
Based on 19 answers
Dropbox is at the top of its game. There are other competitors, but Dropbox has served me well and has always been a reliable, seamless product that I trust and would highly recommend
Kammie Russel profile photo

Usability

Apple iCloud8.7
Based on 12 answers
It does what it does behind the scenes. Whenever you do use the interface online, its functions are very simple to use
No photo available
Dropbox9.0
Based on 7 answers
It’s easy to use at all levels. Doesn’t take any training or special skill. A couple quirks make it less simple than I’d like but overall it’s simple.
No photo available

Performance

Apple iCloud8.5
Based on 6 answers
We are very pleased with the iCloud performance within our Apple ecosystem. It is sometimes a little slow depending on your internet bandwidth but, overall, it has been doing a great job.
Ravinder Gupta profile photo
Dropbox9.0
Based on 2 answers
Always works as it should!
No photo available

Support

Apple iCloud9.0
Based on 1 answer
Apple support is quick to respond and know their product well. They will follow up with you to make sure your issue has been resolved and case can be closed.
Ravinder Gupta profile photo
Dropbox5.0
Based on 2 answers
Never used customer support with Dropbox before.
Paul Bruce profile photo

Implementation

No score
No answers yet
No answers on this topic
Dropbox10.0
Based on 2 answers
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Annesa L Lacey profile photo

Alternatives Considered

For a Mac user in a Mac-only shop, iCloud is by far the best of breed. If your company has a mix of Mac and Windows users, it will not be the right primary tool (go to Google Drive for that). iCloud is a necessary and built-in part of a Mac user's experience and so will function well for an individual to keep their devices synchronized, but when interacting with non-Mac users, will not be the primary team tool for collaboration.
Matt Heerema profile photo
Compared to all the file-sharing services I've used, Dropbox is the most reliable and easiest to use. They've also done a nice job of adding features/functionality over the years.Actually, one thing I've yet to mention: Dropbox has done a great job of compatibility with different file types. For instance, I could create a design in Illustrator and share the file with a client through Dropbox. For clients that don't have Illustrator, Dropbox will still allow them to view the design.
Brandon Zell profile photo

Scalability

No score
No answers yet
No answers on this topic
Dropbox8.0
Based on 1 answer
I can add and add a tin files large files and Dropbox is still working great!
No photo available

Return on Investment

  • Improved efficiency of Apple device usage
  • Streamlined the process of data collection, sharing and dissemination using Apple devices
Jevgenijs Steinbuks profile photo
  • Dropbox has significantly contributed to our efficiency. As most of the team works remotely, Dropbox has helped us to shorten project timelines and has increased feedback on project development.
  • Dropbox has also been a boon to our file organization. The free introductory 2 GB of space allowed us to streamline projects at no cost, and when we needed to scale up, it was simple to do.
Megan Coxe profile photo

Pricing Details

Apple iCloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Dropbox

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details