Articulate 360 vs. Brainshark

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Articulate 360
Score 9.2 out of 10
N/A
Articulate 360 is an e-learning course development subscription offering. It includes every Articulate authoring tool, including the latest version of Storyline and Rise, a web-based app for creating inherently responsive courses. The vendor offers a 30-day free trial.
$549
per year
Brainshark
Score 5.5 out of 10
N/A
Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).N/A
Pricing
Articulate 360Brainshark
Editions & Modules
Academic - Personal
$549.00
per year
Academic - Teams
$699.00
per year
Freelancer - Personal
$1,099.00
per year
Teams
$1,399.00
per year
No answers on this topic
Offerings
Pricing Offerings
Articulate 360Brainshark
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsArticulate 360 is available on the Articulate website and through Articulate Authorized Resellers. The Articulate 360 Teams plan is available for $1,399 per user, per year, and individual subscriptions perfect for freelancers are available for $1,099 per user, per year (all prices USD). Eligible educational customers receive a 50% discount on list prices.
More Pricing Information
Community Pulse
Articulate 360Brainshark
Considered Both Products
Articulate 360
Chose Articulate 360
Articulate 360 provided a better experience than any of the other software programs out there that offered similar functionality. It was far easier to use than something like Captivate, while being similarly feature-rich. At the same time, it didn't lack the features of …
Brainshark
Chose Brainshark
Brainshark met all of our current needs, had an impressive roadmap for future integrations that aligned with ours and pricing was a good fit.
Top Pros
Top Cons
Best Alternatives
Articulate 360Brainshark
Small Businesses
iSpring Suite
iSpring Suite
Score 9.4 out of 10
Lead411
Lead411
Score 9.1 out of 10
Medium-sized Companies
iSpring Suite
iSpring Suite
Score 9.4 out of 10
Paperflite
Paperflite
Score 9.7 out of 10
Enterprises
iSpring Suite
iSpring Suite
Score 9.4 out of 10
Paperflite
Paperflite
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Articulate 360Brainshark
Likelihood to Recommend
9.3
(72 ratings)
7.7
(52 ratings)
Likelihood to Renew
9.1
(3 ratings)
8.2
(39 ratings)
Usability
9.1
(9 ratings)
10.0
(8 ratings)
Availability
-
(0 ratings)
9.1
(4 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
8.6
(16 ratings)
9.0
(8 ratings)
Online Training
-
(0 ratings)
9.1
(2 ratings)
Implementation Rating
9.1
(2 ratings)
8.7
(2 ratings)
User Testimonials
Articulate 360Brainshark
Likelihood to Recommend
Articulate Global, Inc.
I am not a fully trained instructional designer, but I found the user experience to be enjoyable. I have crafted my own revision of a course using Articulate 360 and while the process was lengthy, I found edits and changes to be relatively easy to implement. I also had a great deal of fun making tweaks, organizing and adding imagery. I think with regard to creating online courses/products for students to utilize, this is a great program and serves several levels of instructional design well (from me being brand new to this, to my supervisor who is newly certified, up to a longtime LD). I don't know that this is wholly relevant to courses that are live, be they in-person or virtual (Zoom webinars for example). Most of the material created in Articulate 360 tends to sit on the side of an on-demand, at-your-own-pace as far as coursework is concerned. A live course with an instructor, while it could be utilized in a live setting, the way it would be used I am unsure would be as dynamic or worthwhile as other more traditional options.
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Bigtincan
Brainshark is very user-friendly and it’s very easy to create learning content, even a beginner could walk through it fairly easily. They also have a great support team and help site that can pretty much answer any question with video tutorials.
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Pros
Articulate Global, Inc.
  • Rise is clean and professional. It looks polished to users and is easy for learners to follow.
  • They have outstanding support.
  • Storyline allows you to create some very engaging intricate interactive learning.
  • Generally, their products are user friendly.
  • They are considered the Gold standard in elearning authoring.
  • Their courses can be read on phones, tablets computers. etc.
  • They also have a powerpoint add in for making really nice slides.
  • Their review tool, allows you to easily send the courses to reviewers who can update in course.
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Bigtincan
  • I love how easy creating a Brainshark and their formal learning is to use. Upload an animated Power Point, record audio, add music, or use videos etc.
  • Their formal learning also keeps track of people in classes, allows us to invite people to a curricula, send notifications when classes are added, and update on the fly without having to resubmit all new classes.
  • I also love that people in classes can run their own transcript and see where they are in a program, and if graded how they scored.
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Cons
Articulate Global, Inc.
  • I'd like to see more variety in the types of interactions available. The ones that exist now (hot spot, drag n' drop, flip cards, etc.) are useful, but it would be nice to have more options without having to build something custom in Storyline to pull over. For example, I'd like a more elaborate sorting activity, customizable drag and drop activity, game options such as crosswords, options that allow user response, and more variety in the quizzing and assessment.
  • The built-in branching scenario feature requires a bit of trial and error. I'd like to see a snapshot, at-a-glance view of the scenario so it easier to see where the branching is, or where its missing.
  • The built-in assessment features are pretty limited - the Knowledge Check block has only multiple choice, multiple response, fill in the blank and basic matching. There is the option to pull in a test bank which is great, but it would be great to have more options built-in without having to develop something more elaborate in Storyline.
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Bigtincan
  • Brainshark has addressed a number of feature enhancements over the past two years...it really performs at a high level on a consistent basis...
  • Ocassionally we run into a large video file >500mb that we have to address directly with support but it does not happen very often...
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Likelihood to Renew
Articulate Global, Inc.
Articulate 360 is an essential tool in our organisation's workflow. The money that we make through its use, far outweighs the cost of renewing our licenses. Articulate 360 has exposed us to new clients that we may not have otherwise encountered if we did not subscribe to the Articulate services.
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Bigtincan
Our customers (internal employees) have expressed desired for online learning and we have received positive feedback on the Brainshark modules used in eLearning and communications. We are also increasing usage at the project level as the word spreads about the benefits of using Brainshark.
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Usability
Articulate Global, Inc.
I rate the overall usability of Articulate 360 ​​with an 8, because of the many possibilities the software offers me. The software ensures that almost anyone without knowledge of coding can develop an interactive online course in a fairly simple and pleasant way.
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Bigtincan
The vendor offers customer support services that are reliable and diverse and this ensures that users do not get stuck anywhere in using the platform and are able to use with minimal hitches.
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Reliability and Availability
Articulate Global, Inc.
No answers on this topic
Bigtincan
I'm always able to access Brainshark, whether it is to upload, record, share, download, or view presentations. Whenever I do need to contact someone at Brainshark, there is always someone there. I have never had a problem accessing a presentation and any updates to presentations are viewable immediately.
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Support Rating
Articulate Global, Inc.
It took forever to get someone to respond--either by email or by phone--directly to a pricing and licensing question. It is unfortunate that a company that has such potential as a streamlined course building/authoring tool not only missed the boat with service but also proves itself to be all fluff and no substance.
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Bigtincan
We've found a few glitches and needed some branding updated. Each time we've called, they were super responsive and cared about my issue as much as I did! They've even helped me (and another vendor) figure out how to have this other outside software integrate with theirs to achieve an even greater presentation. I'm super impressed with their Customer Service people.
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Online Training
Articulate Global, Inc.
No answers on this topic
Bigtincan
The training is easy to use. You can take as little or as much as you need. The instructions are clear and easy to follow. There is a variety of training you can take. There are mini lessons, courses, and webinars. The folks at Brainshark truly want to help you have the best presentation possible.
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Implementation Rating
Articulate Global, Inc.
It is pretty straight forward and easy to implement is you are already creating eLearning. If you have old courses created in other versions of Articulate I recommend you update them to the new version even though it is not necessary (especially From Storyline3 to 360) but if you don't you may find difficulty opening and keeping things straight
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Bigtincan
Their ongoing support after implementation is excellent and easy to access...
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Alternatives Considered
Articulate Global, Inc.
Adobe Captivate has a ton of incredible functionality. You're able to fully customize user experiences through interactive elements, buttons, transitions, hiding and activating various elements, and so on. But overall Captivate is insanely difficult for someone new to the tool to learn. Most of what I learned about Captivate, I had to do by trial and error or by watching Paul Wilson's YouTube videos. I find Articulate 360 to be far more intuitive
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Bigtincan
There are a lot of sites that allow you to host/share content in the loud. What won for me was their tracking, analytics, and reporting. At the time there was nobody even close to Brainshark and I have not seen anything since that would make me want to switch. I look forward to many years working with them.
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Return on Investment
Articulate Global, Inc.
  • I am an independent user so far so no ROI; however it has clearly made a positive impact on my course as my students love the clear navigation interface and know exactly where to find content.
  • On point to consider is that it has no forum option on its lesson option so this hinders some asynchronous users from interacting with others on the course.
  • Users have expressed many positive feedback from using Articulate 360 which increases productivity and engagement.
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Bigtincan
  • Client satisfaction - we send out summaries of our big webcasts/conference calls via Brainshark. We've received lots of replies stating they love the format because they can consume the information on their own time.
  • Time to market - before Brainshark, it took several days, if not weeks to work with a design team to get professional-looking summaries available. Now, we have the process down to a day or two.
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ScreenShots

Articulate 360 Screenshots

Screenshot of Creating a course in RiseScreenshot of Articulate 360Screenshot of Storyline 360Screenshot of Rise 360Screenshot of Content Library 360Screenshot of Review 360