Articulate 360 vs. Brainshark

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Articulate 360
Score 9.3 out of 10
N/A
Articulate 360 is an e-learning platform for creating workplace training. Users can build engaging courses with AI-enhanced authoring, simplify collaboration, and quickly share content. A subscription includes robust onboarding resources and access to a community of 1.5M pros.
$1,124
per year
Brainshark
Score 7.4 out of 10
N/A
Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).N/A
Pricing
Articulate 360Brainshark
Editions & Modules
Articulate 360 Standard - Academic - Teams Plan
$1,124
per year
Articulate 360 Standard - Personal Plan
$1,199
per year
Articulate 360 AI - Personal Plan
$1,449
per year
Articulate 360 Standard - Teams Plan
$1,499
per year
Articulate 360 AI - Teams Plan
$1,749
per year
No answers on this topic
Offerings
Pricing Offerings
Articulate 360Brainshark
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsIf you’re new to Articulate 360, you can try it out free of charge for 30 days. After the trial period is over, you can subscribe to one of our packages. Articulate 360 is available on the Articulate website and through Articulate Authorized Resellers.
More Pricing Information
Community Pulse
Articulate 360Brainshark
Considered Both Products
Articulate 360
Chose Articulate 360
Articulate 360 provided a better experience than any of the other software programs out there that offered similar functionality. It was far easier to use than something like Captivate, while being similarly feature-rich. At the same time, it didn't lack the features of …
Brainshark
Chose Brainshark
Much easier to learn, use, publish content. It does not have many advanced capabilities or support for HTML5 or VR
Chose Brainshark
Brainshark met all of our current needs, had an impressive roadmap for future integrations that aligned with ours and pricing was a good fit.
Top Pros
Top Cons
Best Alternatives
Articulate 360Brainshark
Small Businesses
iSpring Learn
iSpring Learn
Score 9.4 out of 10
Lead411
Lead411
Score 9.1 out of 10
Medium-sized Companies
iSpring Learn
iSpring Learn
Score 9.4 out of 10
Paperflite
Paperflite
Score 9.4 out of 10
Enterprises
Absorb LMS
Absorb LMS
Score 9.0 out of 10
Paperflite
Paperflite
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Articulate 360Brainshark
Likelihood to Recommend
9.3
(432 ratings)
9.0
(52 ratings)
Likelihood to Renew
10.0
(21 ratings)
8.2
(39 ratings)
Usability
8.8
(286 ratings)
10.0
(7 ratings)
Availability
10.0
(4 ratings)
9.1
(4 ratings)
Performance
10.0
(3 ratings)
9.1
(1 ratings)
Support Rating
8.5
(27 ratings)
9.1
(7 ratings)
In-Person Training
6.0
(1 ratings)
-
(0 ratings)
Online Training
10.0
(2 ratings)
9.1
(2 ratings)
Implementation Rating
10.0
(8 ratings)
8.7
(2 ratings)
Configurability
10.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(3 ratings)
-
(0 ratings)
User Testimonials
Articulate 360Brainshark
Likelihood to Recommend
Articulate Global, Inc.
For the way that we use it, we embed a lot of SME videos. We call them "talking head videos," but they're really interviewing the experts and having that as something, leveraging those so people can learn, as we say, tips from the pros. So I mean it does that pretty seamlessly. I think the only thing that's a little more time and effort on our part is adding the closed captions. That takes a little more going in and out of Storyline to create a VTT file. I mean, it's like we had to create a reference guide on how to do it because, because it was so complex for having to add closed captions to our embedded video. So if there's a way to make that a little easier, that'd be great. I know everybody would be happy.
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Bigtincan
Brainshark is very user-friendly and it’s very easy to create learning content, even a beginner could walk through it fairly easily. They also have a great support team and help site that can pretty much answer any question with video tutorials.
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Pros
Articulate Global, Inc.
  • So Articulate does very well with usability, so it's a very easy product to use. I've had to onboard an employee who was able to learn the program within a month, I think was amazing, and they were able to create the first course within five months of working at the company. So if that's not a testament to how easy it is to use, I don't know what is.
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Bigtincan
  • I love how easy creating a Brainshark and their formal learning is to use. Upload an animated Power Point, record audio, add music, or use videos etc.
  • Their formal learning also keeps track of people in classes, allows us to invite people to a curricula, send notifications when classes are added, and update on the fly without having to resubmit all new classes.
  • I also love that people in classes can run their own transcript and see where they are in a program, and if graded how they scored.
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Cons
Articulate Global, Inc.
  • The most hiccups that I've recently experienced are honestly involved with AI and just my trying to learn AI and figure out how we can maximize that for our business case. The AI voiceover is what I'm specifically curious about and trying to learn more. So in regards to the AI, there's still some shuffling needs to be done. SSML that needs to be added for it to read correctly. There is a very large amount of voices and dialects, which I think is beneficial. It was also a little overwhelming in trying to play around with it and find that right part. So just continuing to look through the community and find the guidance that I need to essentially make the audio, make the voiceover work better and read the words correctly. For example, one of my most popular courses that I sell is Record Your Time and it kept reading, it records your time, and I could not figure out how to make those words. We've submitted a ticket, you guys have been very helpful, but we can't really figure out how to make those little nuances work with the complex English language.
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Bigtincan
  • Brainshark has addressed a number of feature enhancements over the past two years...it really performs at a high level on a consistent basis...
  • Ocassionally we run into a large video file >500mb that we have to address directly with support but it does not happen very often...
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Likelihood to Renew
Articulate Global, Inc.
I haven't seen any other platform for developing learning materials that is as comprehensive or as reliable as Articulate has proven to be for our use. Because our group has a number of PowerPoint power users, the PowerPoint integration with Articulate is particularly beneficial.
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Bigtincan
Our customers (internal employees) have expressed desired for online learning and we have received positive feedback on the Brainshark modules used in eLearning and communications. We are also increasing usage at the project level as the word spreads about the benefits of using Brainshark.
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Usability
Articulate Global, Inc.
Storyline specifically has a bit of a learning curve. There are a lot of creative ways to develop your course, but you have to have a good understanding of triggers and variables. It is nice that there are a ton of webinars that help with these features. The UI is the main selling point because it really is similar to PowerPoint.
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Bigtincan
BrainShark is great for those with beginner and intermediate level software skills. It doesn't take a programming genius to get up and running with this application.
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Reliability and Availability
Articulate Global, Inc.
I love how when there is any downtime that the user can still access the tool
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Bigtincan
I'm always able to access Brainshark, whether it is to upload, record, share, download, or view presentations. Whenever I do need to contact someone at Brainshark, there is always someone there. I have never had a problem accessing a presentation and any updates to presentations are viewable immediately.
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Performance
Articulate Global, Inc.
Pages load fast, the videos play normally, and I haven't seen any delays in the system
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Bigtincan
No answers on this topic
Support Rating
Articulate Global, Inc.
I rate the overall support for Articulate 360 ​​with a 9. On the one hand because of the smooth and accurate support from Articulate's support team (usually within 24 hours) and on the other because of the commitment / use of a community (e-learning Heroes) where I have all kinds of insights from other helpful users.
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Bigtincan
We've found a few glitches and needed some branding updated. Each time we've called, they were super responsive and cared about my issue as much as I did! They've even helped me (and another vendor) figure out how to have this other outside software integrate with theirs to achieve an even greater presentation. I'm super impressed with their Customer Service people.
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In-Person Training
Articulate Global, Inc.
The instructors don't know how to use it.
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Bigtincan
No answers on this topic
Online Training
Articulate Global, Inc.
The online training options given by the online tutorials, forums, and "E-Learning Heroes" community are simply awesome. Examples galore, easy to understand descriptions including step-by-step guides, images, occasionally videos, and the "Articulate Insiders" sub-community give you more materials to learn about Storyline than you are likely to be able to read.
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Bigtincan
The training is easy to use. You can take as little or as much as you need. The instructions are clear and easy to follow. There is a variety of training you can take. There are mini lessons, courses, and webinars. The folks at Brainshark truly want to help you have the best presentation possible.
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Implementation Rating
Articulate Global, Inc.
Outside of having to dedicate a powerful enough PC for the installation and having to update Flash in our browsers there really isn't much pain involved in using Articulate. For the most part this is an easy to implement and roll-out product. The installation occurs quickly and smoothly with no additional steps needed.
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Bigtincan
Their ongoing support after implementation is excellent and easy to access...
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Alternatives Considered
Articulate Global, Inc.
So I started off, the very first authoring tool I ever used was Captivate over 10 years or 15 years ago, that kind of thing. I think that was just because that was the tool that the team was using at the time. That was my first experience ever with an authoring tool. I found the learning curve to be very extreme, and it was kind of hard to, I mean, you get there, but that was really the first authoring tool that I really had my hands on that I used for a little bit. Then ultimately in that role, I ended up doing much more instructor-led training. So I got further away from self-paced training. Then I wasn't really using it when I knew I was coming back to that online self-study realm. And they actually asked me, what tool is it? What tool do you want to use? I want to go Storyline this time. So I had talked to other companies and organizations, honestly, I've even seen in job openings, they're asking for Storyline experience specifically. So I was like, okay, industry, this would be a smart move for me too. They're asking for specifically storyline.
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Bigtincan
There are a lot of sites that allow you to host/share content in the loud. What won for me was their tracking, analytics, and reporting. At the time there was nobody even close to Brainshark and I have not seen anything since that would make me want to switch. I look forward to many years working with them.
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Scalability
Articulate Global, Inc.
Easy to use. Cheap. It has a lot of features.
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Bigtincan
No answers on this topic
Return on Investment
Articulate Global, Inc.
  • We're just now launching our first program that was created in Articulate 360, so I'd be able to provide you with a better answer in January when the program goes live. We've completed our beta and pilot and so far, we've received great feedback from our learners who have participated in the program. We've set our baseline with this program and look forward to growing our knowledge of Articulate 360 and creating enhanced future programs.
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Bigtincan
  • Client satisfaction - we send out summaries of our big webcasts/conference calls via Brainshark. We've received lots of replies stating they love the format because they can consume the information on their own time.
  • Time to market - before Brainshark, it took several days, if not weeks to work with a design team to get professional-looking summaries available. Now, we have the process down to a day or two.
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ScreenShots

Articulate 360 Screenshots

Screenshot of Creating a course in RiseScreenshot of Articulate 360Screenshot of Storyline 360Screenshot of Rise 360Screenshot of Content Library 360Screenshot of Review 360