What users are saying about
141 Ratings
80 Ratings
141 Ratings
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Score 8.9 out of 100
80 Ratings
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Score 7.3 out of 100

Attribute Ratings

  • Articulate 360 is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
  • Brainshark is rated higher in 2 areas: Usability, Support Rating

Likelihood to Recommend

9.0

Articulate 360

90%
60 Ratings
8.3

Brainshark

83%
52 Ratings

Likelihood to Renew

9.1

Articulate 360

91%
1 Rating
8.2

Brainshark

82%
39 Ratings

Usability

8.5

Articulate 360

85%
8 Ratings
10.0

Brainshark

100%
8 Ratings

Availability

Articulate 360

N/A
0 Ratings
9.1

Brainshark

91%
8 Ratings

Performance

Articulate 360

N/A
0 Ratings
9.1

Brainshark

91%
2 Ratings

Support Rating

7.6

Articulate 360

76%
23 Ratings
9.0

Brainshark

90%
15 Ratings

Online Training

Articulate 360

N/A
0 Ratings
9.1

Brainshark

91%
2 Ratings

Implementation Rating

Articulate 360

N/A
0 Ratings
8.7

Brainshark

87%
4 Ratings

Likelihood to Recommend

Articulate 360

Articulate 360 is a great authoring tool for beginners. It has a very clean user interface and makes creating courses a breeze. You don't need to have much experience as an instructional designer to create a great and professional-looking course. I would recommend it for instructors who want to create intuitive courses available on many different platforms.
Jonathan Delgado | TrustRadius Reviewer

Brainshark

Brainshark is very user-friendly and it’s very easy to create learning content, even a beginner could walk through it fairly easily. They also have a great support team and help site that can pretty much answer any question with video tutorials.
Lori Houser | TrustRadius Reviewer

Pros

Articulate 360

  • Ease of use/ability to learn how to use features
  • Clean and simple design output makes it easy for learners to navigate through courses
  • Freedom to create what your imagination can dream up
  • Community Support from e-learning heroes is great! Any issues are normally resolved with the community within a day and articulate staff still follows up.
  • 360 is always being upgraded and improved with character bundles, image/video content, and new feature roll-outs.
Anonymous | TrustRadius Reviewer

Brainshark

  • I love how easy creating a Brainshark and their formal learning is to use. Upload an animated Power Point, record audio, add music, or use videos etc.
  • Their formal learning also keeps track of people in classes, allows us to invite people to a curricula, send notifications when classes are added, and update on the fly without having to resubmit all new classes.
  • I also love that people in classes can run their own transcript and see where they are in a program, and if graded how they scored.
Betsy Abney | TrustRadius Reviewer

Cons

Articulate 360

  • More flexibility to customize the look and feel of Articulate Rise templates (think of position of corporate logo and colors in quizzes)
  • A functionality that I would love to see is A morph transition
  • The JavaScript trigger can’t be used in preview mode. This really slows down the workflow when working with JavaScript
Paul Alders | TrustRadius Reviewer

Brainshark

  • Brainshark has addressed a number of feature enhancements over the past two years...it really performs at a high level on a consistent basis...
  • Ocassionally we run into a large video file >500mb that we have to address directly with support but it does not happen very often...
Mike Buege | TrustRadius Reviewer

Pricing Details

Articulate 360

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 per year

Articulate 360 Editions & Modules

Edition
Teams$1,299.001
  1. per year
Additional Pricing Details
Articulate 360 is available on the Articulate website and through Articulate Authorized Resellers. The Articulate 360 Teams plan is available for $1,299 per user, per year, and individual subscriptions perfect for freelancers are available for $999 per user, per year (all prices USD). Eligible educational customers receive a 50% discount on list prices.

Brainshark

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Brainshark Editions & Modules

Additional Pricing Details

Likelihood to Renew

Articulate 360

Articulate 360 9.1
Based on 1 answer
Articulate 360 is now an integral part of our offering
Phil Mayor | TrustRadius Reviewer

Brainshark

Brainshark 8.2
Based on 39 answers
Our customers (internal employees) have expressed desired for online learning and we have received positive feedback on the Brainshark modules used in eLearning and communications. We are also increasing usage at the project level as the word spreads about the benefits of using Brainshark.
Tina Callisto | TrustRadius Reviewer

Usability

Articulate 360

Articulate 360 8.5
Based on 8 answers
Overall I can't fault Articulate 360. Sure, there are always enhancements that an individual user would like to see introduced, but generally speaking the usability is second to none.
Articulate 360 offers something for users of all levels. It can be friendly enough not to turn off novices, but has enough about it to keep the professional coming back for more.
David Tait | TrustRadius Reviewer

Brainshark

Brainshark 10.0
Based on 8 answers
The vendor offers customer support services that are reliable and diverse and this ensures that users do not get stuck anywhere in using the platform and are able to use with minimal hitches.
Chris Edwards | TrustRadius Reviewer

Reliability and Availability

Articulate 360

No score
No answers yet
No answers on this topic

Brainshark

Brainshark 9.1
Based on 8 answers
I'm always able to access Brainshark, whether it is to upload, record, share, download, or view presentations. Whenever I do need to contact someone at Brainshark, there is always someone there. I have never had a problem accessing a presentation and any updates to presentations are viewable immediately.
S. Renee Conley | TrustRadius Reviewer

Support Rating

Articulate 360

Articulate 360 7.6
Based on 23 answers
It took forever to get someone to respond--either by email or by phone--directly to a pricing and licensing question. It is unfortunate that a company that has such potential as a streamlined course building/authoring tool not only missed the boat with service but also proves itself to be all fluff and no substance.
Anonymous | TrustRadius Reviewer

Brainshark

Brainshark 9.0
Based on 15 answers
We've found a few glitches and needed some branding updated. Each time we've called, they were super responsive and cared about my issue as much as I did! They've even helped me (and another vendor) figure out how to have this other outside software integrate with theirs to achieve an even greater presentation. I'm super impressed with their Customer Service people.
Anonymous | TrustRadius Reviewer

Online Training

Articulate 360

No score
No answers yet
No answers on this topic

Brainshark

Brainshark 9.1
Based on 2 answers
The training is easy to use. You can take as little or as much as you need. The instructions are clear and easy to follow. There is a variety of training you can take. There are mini lessons, courses, and webinars. The folks at Brainshark truly want to help you have the best presentation possible.
S. Renee Conley | TrustRadius Reviewer

Implementation Rating

Articulate 360

No score
No answers yet
No answers on this topic

Brainshark

Brainshark 8.7
Based on 4 answers
Their ongoing support after implementation is excellent and easy to access...
Mike Buege | TrustRadius Reviewer

Alternatives Considered

Articulate 360

Articulate 360 has the total package vs the other tools. If you just wanted to do video, you can use tools like Camtasia. Another elearning tool I have tried is called Viewlet Builder. It was a very stripped down version of a Storyline type software where you could create and produce elearning modules as well. Articulate 360 has pretty much all of the capabilities of the other kinds of elearning development tools, so you pretty much only need one suite instead of compiling a toolkit of mixed software
Anonymous | TrustRadius Reviewer

Brainshark

There are a lot of sites that allow you to host/share content in the loud. What won for me was their tracking, analytics, and reporting. At the time there was nobody even close to Brainshark and I have not seen anything since that would make me want to switch. I look forward to many years working with them.
Justin James | TrustRadius Reviewer

Return on Investment

Articulate 360

  • So far we have been able to implement a host of interactive eLearnings that have received a widely positive reception from our learner base! It has some glitches but everyone is mostly happy with it and seem to learn a lot.
  • Rise is so easy to use that I can whip up a course as easily as I can whip up an outline, so usually, I just dive into course creation and share that as my "outline." This helps me get work done faster.
  • Being able to review my work with the 'Review' tool has allowed us to collaborate much more quickly, which has DEEPLY benefitted one of our big revenue-generating projects last year.
Rebecca Mogollón | TrustRadius Reviewer

Brainshark

  • Client satisfaction - we send out summaries of our big webcasts/conference calls via Brainshark. We've received lots of replies stating they love the format because they can consume the information on their own time.
  • Time to market - before Brainshark, it took several days, if not weeks to work with a design team to get professional-looking summaries available. Now, we have the process down to a day or two.
Anonymous | TrustRadius Reviewer

Screenshots

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