Articulate 360 vs. Intellum

I have encountered very few scenarios where at least one tool in the Articulate suite was not the appropriate solution. My team uses Rise to make job aids. We use storyline to create longer courses, interactive knowledge checks, immersive 360 degree scenarios, or even just animations with voice over to insert into Rise. I've even used storyline to create apps and "websites" for training repositories

Incentivized

Intellum leads the field in reporting; something I didn't even know I really needed/wanted until we purchased this LMS. While I realize that most Learning Management Systems are designed to support online, auto-assigned content for people to complete on a device, 80% (sometimes more) of our training is delivered in person (we are a quarry company, and our learners do much better with Instructor Led Training). Sometimes it is difficult to find a workaround in Intellum that allows us the flexibility and consistency we require for managing our in-person learning needs.

Incentivized

• It provides training for new users and opportunities for users to continue to develop their skills in this space.
• It provides a community for its users to collaborate and solve problems together as needed.
• It allows for collaborative work between users on the same team and makes the review process simple and easy.

Incentivized

• Easy to use interface. The quick options to add content to pages, and drag and drop organization, makes it easy for anyone to jump in and start adding information.
• Intellum is not just mobile responsive but mobile-friendly. This makes it super easy for people to view our content anywhere they are, any time they want.
• Intellum support is always quick to respond when we have questions or need help tweaking our setup. They also have a robust selection of self-service training courses available.

Incentivized

• Feature suggestions take a long time to be added to the software
• Would like to see deeper options for some of the learner engagement activities (Drag and drop, sliders, etc. )
• Occasionally will not save as expected, and you have to create a copy to keep working on a project

Incentivized

• I think that Intellum can greatly improve the functionality of inactive courses existing in the tool in itself.
• Reporting is unreliable in Intellum which most of the time requires a lot of manipulation and scrubbing to obtain sufficient information.
• There is no exact idea of how long the time will be taken to tackle any issue encountered when service tickets are soared.

Incentivized

I haven't seen any other platform for developing learning materials that is as comprehensive or as reliable as Articulate has proven to be for our use. Because our group has a number of PowerPoint power users, the PowerPoint integration with Articulate is particularly beneficial.

Incentivized

Most of our needs are met with this platform currently and the customer service has been excellent.

Incentivized

Usability is where Articulate shines. Anyone who has ever built a PowerPoint can open the tool and quickly understand how to use it. The more complex aspects of the tool are also very user-friendly, but you can build great content without ever going into advanced variables or JavaScript.

Incentivized

The system has changed since I started using it and it has become more intuitive. As a user and admin, I find that it is fairly easy to navigate.

Incentivized

I love how when there is any downtime that the user can still access the tool

Incentivized

Pages load fast, the videos play normally, and I haven't seen any delays in the system

Incentivized

I rate the overall support for Articulate 360 ​​with a 9. On the one hand because of the smooth and accurate support from Articulate's support team (usually within 24 hours) and on the other because of the commitment / use of a community (e-learning Heroes) where I have all kinds of insights from other helpful users.

The customer support team is always very helpful and responsive, as is our CSM who goes above and beyond to help us with issues and questions that we have

Incentivized

The instructors don't know how to use it.

Incentivized

The online training options given by the online tutorials, forums, and "E-Learning Heroes" community are simply awesome. Examples galore, easy to understand descriptions including step-by-step guides, images, occasionally videos, and the "Articulate Insiders" sub-community give you more materials to learn about Storyline than you are likely to be able to read.

Outside of having to dedicate a powerful enough PC for the installation and having to update Flash in our browsers there really isn't much pain involved in using Articulate. For the most part this is an easy to implement and roll-out product. The installation occurs quickly and smoothly with no additional steps needed.

Very satisfied with the support we received from our CSM and team

Incentivized

Articulate 360 has a very high skill cap, but it has the ability to develop a lot more and give you grading or results feedback when it comes to demonstrating and distributing out different information. The creative design behind it allows for a classroom to be virtual in your hand or somewhere on the go or even designing it for other people to use. This is the thing that I like most about the other product, such as the camp PowerPoint, which doesn't have accessibility.

Incentivized

Intellum is in a class of its own. With the good referrals, I got from colleagues in my industry, I was aware that certain processes would be made easier by this software, and we were right. I have seen the positives that have come from this software. It easily takes the cake over its competitors!

Incentivized

Easy to use. Cheap. It has a lot of features.

• Ease of use and the built in accessibility features are awesome
• Ability to create modules quickly and efficiently
• Ability to share modules with our training committee via Review 360 has made tracking suggestions easy
• The version tracking is Rise 360 makes it very easy to see changes over time.

Incentivized

• The biggest impact Intellum has had on hc1 would be the space for learner engagement. I still have to work hard to direct our clients to the LMS (link from our hc1 solution) but when they do - they love it!
• Since the pandemic in 2019, hc1 also has noticed a big up tick in the usage of LMS from our clients because of the need for virtual learning.

Incentivized