Articulate 360 vs. Skilljar’s Customer Education LMS Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Articulate 360
Score 9.2 out of 10
N/A
Articulate 360 is an e-learning course development subscription offering. It includes every Articulate authoring tool, including the latest version of Storyline and Rise, a web-based app for creating inherently responsive courses. The vendor offers a 30-day free trial.
$549
per year
Skilljar’s Customer Education LMS Platform
Score 9.1 out of 10
N/A
Skilljar’s Customer Education LMS Platform is a solution to educate, engage, and retain everyone a business interacts with. Skilljar is an external LMS that is purpose-built for customer and partner education. It enables the user to build courses, design learning paths, monetize training, and improve the customer experience through actionable analytics. Turn new buyers into successful users: Skilljar’s external LMS helps onboard customers and partners and turn them…N/A
Pricing
Articulate 360Skilljar’s Customer Education LMS Platform
Editions & Modules
Academic - Personal
$549.00
per year
Academic - Teams
$699.00
per year
Freelancer - Personal
$1,099.00
per year
Teams
$1,399.00
per year
No answers on this topic
Offerings
Pricing Offerings
Articulate 360Skilljar’s Customer Education LMS Platform
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsArticulate 360 is available on the Articulate website and through Articulate Authorized Resellers. The Articulate 360 Teams plan is available for $1,399 per user, per year, and individual subscriptions perfect for freelancers are available for $1,099 per user, per year (all prices USD). Eligible educational customers receive a 50% discount on list prices.
More Pricing Information
Community Pulse
Articulate 360Skilljar’s Customer Education LMS Platform
Considered Both Products
Articulate 360

No answer on this topic

Skilljar’s Customer Education LMS Platform
Chose Skilljar’s Customer Education LMS Platform
Skilljar is easier to implement and maintain at scale. Needs to have better reporting and analytics
Chose Skilljar’s Customer Education LMS Platform
Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics …
Chose Skilljar’s Customer Education LMS Platform
There is absolutely an ecosystem of products and solutions required to support and enable end users - one can think of them as an orchestra. Each part does a specific job or task and each has a varying degree of ease of use and compatibility. Skilljar is the container that …
Chose Skilljar’s Customer Education LMS Platform
Compared to other LMS it has great features, plus a faster learning curve and is very easy to manage. Other platforms could be cheaper but are pretty limited, and others have way to much features that we were not going to use and with a very high cost, so complex that the …
Chose Skilljar’s Customer Education LMS Platform
Skilljar courses can be organized much better than other choices, but MindTickle offers gamefication and magentrix has a better presentation of videos.
Chose Skilljar’s Customer Education LMS Platform
Over the past 12 years I've had the opportunity to evaluate, implement, and administer a half dozen Learning Management Systems (LMS), including Intellum, Cornerstone, Absorb, Adobe Connect, Oracle Learning, and Workday, and without question, Skilljar has beat them all at …
Chose Skilljar’s Customer Education LMS Platform
We used LearnUpon for years and across many departments. Many of those departments moved to Continue. However, we were the only external-facing training and enablement program, and we found Skilljar to be a much better fit for that. Plus the customer service has been far better …
Top Pros
Top Cons
Features
Articulate 360Skilljar’s Customer Education LMS Platform
Learning Management
Comparison of Learning Management features of Product A and Product B
Articulate 360
-
Ratings
Skilljar’s Customer Education LMS Platform
7.5
22 Ratings
0% above category average
Course authoring00 Ratings7.318 Ratings
Course catalog or library00 Ratings8.521 Ratings
Player/Portal00 Ratings8.817 Ratings
Mobile friendly00 Ratings9.117 Ratings
Progress tracking & certifications00 Ratings8.622 Ratings
Assignments00 Ratings7.415 Ratings
Compliance management00 Ratings4.613 Ratings
Learning administration00 Ratings9.420 Ratings
Learning reporting & analytics00 Ratings7.322 Ratings
Social learning00 Ratings3.811 Ratings
Gamification00 Ratings7.31 Ratings
Single Sign On (SSO) Enabled Learning00 Ratings7.31 Ratings
Customer Training Tools
Comparison of Customer Training Tools features of Product A and Product B
Articulate 360
-
Ratings
Skilljar’s Customer Education LMS Platform
7.0
1 Ratings
0% above category average
Customer Feedback Collection00 Ratings7.31 Ratings
Customer Training Library Curation00 Ratings7.31 Ratings
User Permissioning00 Ratings6.41 Ratings
Best Alternatives
Articulate 360Skilljar’s Customer Education LMS Platform
Small Businesses
iSpring Suite
iSpring Suite
Score 9.4 out of 10
iSpring Learn
iSpring Learn
Score 8.9 out of 10
Medium-sized Companies
iSpring Suite
iSpring Suite
Score 9.4 out of 10
SkyPrep LMS
SkyPrep LMS
Score 9.1 out of 10
Enterprises
iSpring Suite
iSpring Suite
Score 9.4 out of 10
Intellum
Intellum
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Articulate 360Skilljar’s Customer Education LMS Platform
Likelihood to Recommend
9.3
(72 ratings)
8.9
(76 ratings)
Likelihood to Renew
9.1
(3 ratings)
8.3
(2 ratings)
Usability
9.1
(9 ratings)
8.7
(53 ratings)
Support Rating
8.6
(16 ratings)
9.0
(54 ratings)
Implementation Rating
9.1
(2 ratings)
9.0
(1 ratings)
User Testimonials
Articulate 360Skilljar’s Customer Education LMS Platform
Likelihood to Recommend
Articulate Global, Inc.
I am not a fully trained instructional designer, but I found the user experience to be enjoyable. I have crafted my own revision of a course using Articulate 360 and while the process was lengthy, I found edits and changes to be relatively easy to implement. I also had a great deal of fun making tweaks, organizing and adding imagery. I think with regard to creating online courses/products for students to utilize, this is a great program and serves several levels of instructional design well (from me being brand new to this, to my supervisor who is newly certified, up to a longtime LD). I don't know that this is wholly relevant to courses that are live, be they in-person or virtual (Zoom webinars for example). Most of the material created in Articulate 360 tends to sit on the side of an on-demand, at-your-own-pace as far as coursework is concerned. A live course with an instructor, while it could be utilized in a live setting, the way it would be used I am unsure would be as dynamic or worthwhile as other more traditional options.
Read full review
Skilljar
Skilljar is fantastic for structured onboarding processes. If you're
looking to streamline and standardize the onboarding experience for your
customers, especially for software or complex products, this platform
is a gem. It allows you to create step-by-step courses guiding users
through functionalities, reducing confusion and accelerating their
learning curve.When you need versatility in content delivery, Skilljar is spot-on.
Whether it's video tutorials, interactive quizzes, downloadable
resources, or live webinars, the platform accommodates various formats.
It's perfect for accommodating different learning styles and ensuring
engagement.
For scenarios that demand highly complex simulations or immersive
learning experiences, Skilljar's capabilities might fall short. While it
supports interactive elements, extremely sophisticated simulations
might require additional specialized software or platforms.
Read full review
Pros
Articulate Global, Inc.
  • Rise is clean and professional. It looks polished to users and is easy for learners to follow.
  • They have outstanding support.
  • Storyline allows you to create some very engaging intricate interactive learning.
  • Generally, their products are user friendly.
  • They are considered the Gold standard in elearning authoring.
  • Their courses can be read on phones, tablets computers. etc.
  • They also have a powerpoint add in for making really nice slides.
  • Their review tool, allows you to easily send the courses to reviewers who can update in course.
Read full review
Skilljar
  • Unlimited courses, learning paths, quizzes, pages, plans, and certifications
  • Ease of use for students, administrators, and content creators
  • Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
  • Asking for and listening to customer feedback for enhancements
  • Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site
Read full review
Cons
Articulate Global, Inc.
  • I'd like to see more variety in the types of interactions available. The ones that exist now (hot spot, drag n' drop, flip cards, etc.) are useful, but it would be nice to have more options without having to build something custom in Storyline to pull over. For example, I'd like a more elaborate sorting activity, customizable drag and drop activity, game options such as crosswords, options that allow user response, and more variety in the quizzing and assessment.
  • The built-in branching scenario feature requires a bit of trial and error. I'd like to see a snapshot, at-a-glance view of the scenario so it easier to see where the branching is, or where its missing.
  • The built-in assessment features are pretty limited - the Knowledge Check block has only multiple choice, multiple response, fill in the blank and basic matching. There is the option to pull in a test bank which is great, but it would be great to have more options built-in without having to develop something more elaborate in Storyline.
Read full review
Skilljar
  • Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
  • Features that allow for the translation of content to allow access to content across languages.
  • Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.
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Likelihood to Renew
Articulate Global, Inc.
Articulate 360 is an essential tool in our organisation's workflow. The money that we make through its use, far outweighs the cost of renewing our licenses. Articulate 360 has exposed us to new clients that we may not have otherwise encountered if we did not subscribe to the Articulate services.
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Skilljar
I like what you are using and how we are doing it. Also, changing systems is a lot of work
Read full review
Usability
Articulate Global, Inc.
I rate the overall usability of Articulate 360 ​​with an 8, because of the many possibilities the software offers me. The software ensures that almost anyone without knowledge of coding can develop an interactive online course in a fairly simple and pleasant way.
Read full review
Skilljar
The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.
Read full review
Support Rating
Articulate Global, Inc.
It took forever to get someone to respond--either by email or by phone--directly to a pricing and licensing question. It is unfortunate that a company that has such potential as a streamlined course building/authoring tool not only missed the boat with service but also proves itself to be all fluff and no substance.
Read full review
Skilljar
I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team
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Implementation Rating
Articulate Global, Inc.
It is pretty straight forward and easy to implement is you are already creating eLearning. If you have old courses created in other versions of Articulate I recommend you update them to the new version even though it is not necessary (especially From Storyline3 to 360) but if you don't you may find difficulty opening and keeping things straight
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Skilljar
Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process
Read full review
Alternatives Considered
Articulate Global, Inc.
Adobe Captivate has a ton of incredible functionality. You're able to fully customize user experiences through interactive elements, buttons, transitions, hiding and activating various elements, and so on. But overall Captivate is insanely difficult for someone new to the tool to learn. Most of what I learned about Captivate, I had to do by trial and error or by watching Paul Wilson's YouTube videos. I find Articulate 360 to be far more intuitive
Read full review
Skilljar
Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive
Read full review
Return on Investment
Articulate Global, Inc.
  • I am an independent user so far so no ROI; however it has clearly made a positive impact on my course as my students love the clear navigation interface and know exactly where to find content.
  • On point to consider is that it has no forum option on its lesson option so this hinders some asynchronous users from interacting with others on the course.
  • Users have expressed many positive feedback from using Articulate 360 which increases productivity and engagement.
Read full review
Skilljar
  • Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
  • So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.
Read full review
ScreenShots

Articulate 360 Screenshots

Screenshot of Creating a course in RiseScreenshot of Articulate 360Screenshot of Storyline 360Screenshot of Rise 360Screenshot of Content Library 360Screenshot of Review 360

Skilljar’s Customer Education LMS Platform Screenshots

Screenshot of From the Skilljar Dashboard, all needed tools are accessed through a single interface.Screenshot of The training portal is the URL where published courses will be located, and where trainees can register for, access and complete training.

This URL can be set up as a custom domain using a website, like training.yoursite.com. Or a Skilljar domain can be used, like yoursite.skilljar.com. The look of the training portal can be customized to match a company's brand and colors.Screenshot of Business impact can be measured and learner progress can be tracked, and content success analyzed with the analytics suite and integrationsScreenshot of A variety of content types can be offered with Skilljar’s authoring tools. Multiple learning pathways based on user role, skillset, or use case can be created, as well as native video and audio with embedding from external hostsScreenshot of Built-in assessment & certifications engine enables users to showcase their expertise with our built-in assessment tools and verifiable badges and certificates.