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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atera

    Score8.2 out of 10
    N/AAtera is presented as an Agentic AI platform for IT management, that offers a digital workforce of AI agents that proactively and autonomously support entire IT operations. Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, and automation, so IT teams and MSPs can manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera has shifted focus from automation to AI-powered autonomy in IT. With…

    $139

    per month per user

    Veeam Backup for AWS

    Score9.2 out of 10
    N/AVeeam® delivers native, automated AWS backup and disaster recovery to protect and manage Amazon EC2, Amazon RDS, Amazon EFS and Amazon VPC data. Veeam states it is built with simplicity, scalability, savings and security in mind, so users can eliminate the risk of data loss for AWS services.

    $40

    per year instance

    Pricing
    AteraVeeam Backup for AWS
    Editions & Modules
    MSP - Pro
    $129
    per month (billed annually) per user
    IT Department - Professional
    $149
    per month (billed annually) per user
    MSP - Growth
    $179
    per month (billed annually) per user
    IT Department - Expert
    $189
    per month (billed annually) per user
    MSP - Power
    $209
    per month (billed annually) per user
    IT Department - Master
    $219
    per month (billed annually) per user
    No answers on this topic
    Offerings
    Pricing Offerings
    AteraVeeam Backup for AWS
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUnlimited devices.—
    More Pricing Information
    Community Pulse
    AteraVeeam Backup for AWS
    Considered Both Products
    Atera
    No answer on this topic
    Veeam Software
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    87 Answers
    97%
    Would buy again
    112 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    87 Answers
    98%
    Delivers good value for the price
    102 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    87 Answers
    99%
    Happy with the feature set
    114 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    78 Answers
    94%
    Lived up to sales and marketing promises
    83 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    83 Answers
    93%
    Implementation went as expected
    97 Answers
    Features
    AteraVeeam Backup for AWS
    Application Performance Management
    Comparison of Application Performance Management features of Atera and Veeam Backup for AWS
    Feature
    Atera
    9.0
    9 Ratings
    23% above category average
    Veeam Backup for AWS
    -
    Ratings
    Virtualization monitoring10.01 Ratings00 Ratings
    IT Asset Discovery8.09 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Atera and Veeam Backup for AWS
    Feature
    Atera
    8.9
    126 Ratings
    23% above category average
    Veeam Backup for AWS
    -
    Ratings
    Remote monitoring8.6125 Ratings00 Ratings
    Network device monitoring7.7111 Ratings00 Ratings
    Activity Monitoring8.110 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Atera and Veeam Backup for AWS
    Feature
    Atera
    8.8
    125 Ratings
    27% above category average
    Veeam Backup for AWS
    -
    Ratings
    Patch Management7.7124 Ratings00 Ratings
    Policy-based automation7.7110 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of Atera and Veeam Backup for AWS
    Feature
    Atera
    7.8
    1 Ratings
    10% above category average
    Veeam Backup for AWS
    -
    Ratings
    Attended device access10.01 Ratings00 Ratings
    Unattended device access10.01 Ratings00 Ratings
    Mobile device access1.01 Ratings00 Ratings
    Virtual device access10.01 Ratings00 Ratings
    Multiple-display support7.01 Ratings00 Ratings
    Multiple concurrent sessions9.01 Ratings00 Ratings
    Data Center Backup
    Comparison of Data Center Backup features of Atera and Veeam Backup for AWS
    Feature
    Atera
    -
    Ratings
    Veeam Backup for AWS
    8.3
    79 Ratings
    3% below category average
    Universal recovery00 Ratings8.078 Ratings
    Instant recovery00 Ratings8.977 Ratings
    Recovery verification00 Ratings8.076 Ratings
    Business application protection00 Ratings8.169 Ratings
    Multiple backup destinations00 Ratings8.276 Ratings
    Incremental backup identification00 Ratings8.074 Ratings
    Backup to the cloud00 Ratings8.078 Ratings
    Deduplication and file compression00 Ratings8.571 Ratings
    Snapshots00 Ratings8.371 Ratings
    Flexible deployment00 Ratings8.571 Ratings
    Management dashboard00 Ratings8.673 Ratings
    Platform support00 Ratings8.671 Ratings
    Retention options00 Ratings8.170 Ratings
    Encryption00 Ratings7.870 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Atera and Veeam Backup for AWS
    Feature
    Atera
    -
    Ratings
    Veeam Backup for AWS
    8.2
    82 Ratings
    4% below category average
    Continuous data protection00 Ratings8.977 Ratings
    Replication00 Ratings9.075 Ratings
    Operational reporting and analytics00 Ratings8.975 Ratings
    Malware protection00 Ratings7.062 Ratings
    Multi-location capabilities00 Ratings7.173 Ratings
    Ransomware Recovery00 Ratings7.938 Ratings
    Best Alternatives
    AteraVeeam Backup for AWS
    Small Businesses
    Panda Systems Management
    Score7.2 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    N-able N-sight RMM
    Score7.4 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    No answers on this topic
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AteraVeeam Backup for AWS
    Likelihood to Recommend
    7.8
    (128 ratings)
    8.9
    (115 ratings)
    Likelihood to Renew
    8.2
    (6 ratings)
    7.2
    (11 ratings)
    Usability
    8.1
    (75 ratings)
    9.0
    (12 ratings)
    Availability
    -
    (0 ratings)
    8.9
    (106 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (8 ratings)
    Support Rating
    9.1
    (6 ratings)
    8.0
    (11 ratings)
    In-Person Training
    -
    (0 ratings)
    7.5
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.2
    (4 ratings)
    Implementation Rating
    6.4
    (1 ratings)
    7.0
    (8 ratings)
    Configurability
    -
    (0 ratings)
    6.9
    (6 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.8
    (6 ratings)
    Ease of integration
    -
    (0 ratings)
    6.6
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    7.7
    (9 ratings)
    Professional Services
    -
    (0 ratings)
    6.8
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.8
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (6 ratings)
    User Testimonials
    AteraVeeam Backup for AWS
    Likelihood to Recommend
    Atera
    Actually, it depends on the size of the organization. Atera is not well suited for large organizations in my point of view, and also it is not well suited where policies are very strict. But I would recommend it because of the lower cost and the rich features it has. The biggest benefit of Atera is it is cloud hosted and the cost does not depend on the number of devices you register with Atera. The cost depends on the number of licenses you have purchased.
    Incentivized
    Read full review
    Veeam Software
    I like the idea of using this product for backups and cold storage. This allows for long retention times and a very low cost. The ability to quickly restore and the efficiency of all the products involved. I haven't come across scenarios where it isn't appropriate. I don't have a lot of experience so for me, it works well in my cases.
    Incentivized
    Read full review
    Pros
    Atera
    • Atera is doing good in the monitoring part as it is monitoring our complete infrastructure from the network to servers and also the end user devices.
    • Atera is good in the patching part as it is patching our Windows and Linux servers, end-user Windows systems, and third-party applications.
    • Atera is good in the automation process, and we can plan the execution of any task and schedule it. We have a lot of options here from CMD to PowerShell.
    • The Inventory part is also good, as we can see and download the Software and Hardware inventory from Atera. It will provide the details of all hardware and software, from OS details to applications.
    Incentivized
    Read full review
    Veeam Software
    • Veeam Backup for AWS provides a comprehensive backup and disaster recovery solution for AWS workloads.
    • It's very easily integrated with the AWS cloud.
    • The Simple and intuitive user interface of Veeam Backup for AWS makes it easy to set up and manage backups for AWS instances.
    Incentivized
    Read full review
    Cons
    Atera
    • Atera is well-designed but still has some issues. In the patching part, the devices having low disk space in the C drive, will not download and install the patches. It should give room to clean the space and then patch the system.
    • It has a limited number of third-party applications that can be installed through it.
    • In some cases, Atera failed to update or remove those applications that were not installed through Atera itself. Only 10% we can say.
    Incentivized
    Read full review
    Veeam Software
    • We have never managed to use Veeam for Azure or GCP. It works well with AWS.
    • A client needed a multi-cloud DR solution management but we had a security issue and could find a solution from Veeam Backup for AWS.
    • Usually, you need a dedicated resource to monitor when the number of workloads is high. That adds to the cost.
    Read full review
    Likelihood to Renew
    Atera
    As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now
    Incentivized
    Read full review
    Veeam Software
    We have been using Veeam Backup for AWS for our cloud hosted solutions for the last several years and will continue to do so. The ease of use and available support staff make the learning curve for use nearly flat in our case and having Veeam Backup for on-premise workloads makes the decision easy.
    Incentivized
    Read full review
    Usability
    Atera
    Atera's remote monitoring feature is one of it's best features. The laptops and servers we used it on responded quickly to our administrative task requests and made our work light. We were able to increase the resources, manage patches, windows updates and quite a few other tasks remotely and that too 24×7.
    Read full review
    Veeam Software
    The UI and the integration is good with the product. so far
    has not encountered any major challenges while using the UI. of course, this is
    user perspective. Few users suggested some different view that it should be
    change father should have some different options but overall the feedback about
    UI is positive and no major issues encountered by using the UI or forsake of
    this usability.
    Incentivized
    Read full review
    Reliability and Availability
    Atera
    No answers on this topic
    Veeam Software
    Veeam Backup has never failed me, whenever we have needed to recover data it has worked flawlessly. It is highly available and I do not know of of a situation where our business has needed Veeam Backup fo AWS and has not been able to access or use it in some way.
    Incentivized
    Read full review
    Performance
    Atera
    No answers on this topic
    Veeam Software
    We have not really noticed much difference and only notice it when doing work afterhours with our veeam being backed up. However, this is not the case as we do not do this often and hence we don't really have any real challenges for performance issues. Overall, we find that the performance is pretty good
    Incentivized
    Read full review
    Support Rating
    Atera
    Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.
    Incentivized
    Read full review
    Veeam Software
    One of the best and leading backup solution with central management for all Virtual Servers, Physical servers and Application level backup. Migrated from distributed backup solution running at each site to central VEEAM solution which has reduced overhead of backup administrator and improves the backup performance. Veeam team is very supportive in solution design, taken care of all our requirements and provided the cost effective solution.
    Incentivized
    Read full review
    In-Person Training
    Atera
    No answers on this topic
    Veeam Software
    We had only one due to the pandemic, but we remember really enjoying the help. Someone came to our site and walked us through the process and we had lots of time to ask questions and got really helpful solutions and tips and tricks to make sure that staff would understand and learn how to use it
    Incentivized
    Read full review
    Online Training
    Atera
    No answers on this topic
    Veeam Software
    The training provided online was good. The training was restrictive to users but was content was good and informative. The information provided was relevent and flow was maintained well. The Question and answers were good and supported well. Need to have more material provided with the training and will support users to adopt train the trainer approach.
    Incentivized
    Read full review
    Implementation Rating
    Atera
    The implementation was performed by the system administrator so I don't have much insight into this
    Read full review
    Veeam Software
    We were pretty happy with our implementation as it was simple to deploy and we followed the technical guide online with out much technical assistance from vendor support. We had also tested and streamlined a process based on our own documentation for our own company which was simple to follow overall for deploying into AWS for future instances
    Incentivized
    Read full review
    Alternatives Considered
    Atera
    Because Atera is a much more effective and efficient solution to manage all our IT operations, it automates each of our business processes. It offers us the best support to respond to any problem that may arise. I think Atera is much more cost-effective and reliable; its value is justified with each function and satisfies all our business needs and requirements.
    Incentivized
    Read full review
    Veeam Software
    I had looked at N2WS Backup & Recovery backup and disaster recovery solution for AWS environments. But while it provides similar backup and recovery capabilities as Veeam Backup for AWS, it lacks some of the advanced features such as instant VM recovery, file-level recovery, and integration with Veeam Backup & Replication.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Atera
    No answers on this topic
    Veeam Software
    Overall, we pretty happy with the way it is contracted and the pricing structure. However, as stated we got it on promotion so we wont know until what it is after the 3 years but at this stage we are pretty happy with the product and the pricing from the commercial aspect
    Incentivized
    Read full review
    Scalability
    Atera
    No answers on this topic
    Veeam Software
    We have using this solution since 2020. In that moment we had four Host Linux and today we have forty vm Linux and Windows. The solution work fine as with few vm as multiples vm. The backup operators lovely this feacture, because keep simple his duties. Finally, we use the same solution for AWS, Azure or onpremise. This is great characteristic for skill transfer over backup team!
    Incentivized
    Read full review
    Professional Services
    Atera
    No answers on this topic
    Veeam Software
    Generally satisfied
    Incentivized
    Read full review
    Return on Investment
    Atera
    • The intuitive user interface has enabled both users and support technicians to familiarize themselves quickly with the functionality, and the learning curve is less.
    • Some features need to be accessed through documentation; they're not available directly on the dashboard.
    • Sometimes, internet access plays a significant role, whereas low connectivity is a hindrance.
    Incentivized
    Read full review
    Veeam Software
    • The only thing is that you have to make sure you understand your AWS costs if your retention periods are not kept under control.
    • ROI is hard to prove until the moment you need to restore your workload.
    • Time-saving is something that comes to mind. Before Veeam, we used to spend/waste a lot of time verifying and testing our backup and restore. Veeam makes it easy with its SureBackup technology.
    Incentivized
    Read full review
    ScreenShots

    Atera Screenshots

    Screenshot of Atera’s AI-powered solution.Screenshot of Atera's process automation.Screenshot of Atera's real-time monitoring, which gives visibility and control of the IT environment.Screenshot of Atera's ticketing, where users can deliver end-user support and issue resolution at scale.

    Veeam Backup for AWS Screenshots

    Screenshot of Overview page detailing high-level information like alarms, protected instances, policies, and session information.Screenshot of Policies page detailing available policies, status and sessions log.Screenshot of Estimated monthly costs in policy wizard for snapshots, replicas, backups, traffic and transactions for machines in a policy.Screenshot of File Level Recovery, where individual files and folders can be searched and browsed for granular recovery.