What users are saying about
Top Rated
1822 Ratings
Top Rated
369 Ratings
Top Rated
1822 Ratings
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Score 8.1 out of 100
Top Rated
369 Ratings
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Score 8 out of 100

Feature Set Ratings

    Project Management

    7.5

    Confluence

    75%

    Buffer

    Feature Set Not Supported
    N/A
    Atlassian Confluence ranks higher in 7/7 features

    Task Management

    7.7
    77%
    83 Ratings
    N/A
    0 Ratings

    Gantt Charts

    7.9
    79%
    12 Ratings
    N/A
    0 Ratings

    Scheduling

    7.2
    72%
    21 Ratings
    N/A
    0 Ratings

    Workflow Automation

    8.0
    80%
    55 Ratings
    N/A
    0 Ratings

    Mobile Access

    6.8
    68%
    80 Ratings
    N/A
    0 Ratings

    Search

    7.9
    79%
    103 Ratings
    N/A
    0 Ratings

    Visual planning tools

    7.3
    73%
    82 Ratings
    N/A
    0 Ratings

    Communication

    8.0

    Confluence

    80%

    Buffer

    Feature Set Not Supported
    N/A
    Atlassian Confluence ranks higher in 8/8 features

    Chat

    6.4
    64%
    15 Ratings
    N/A
    0 Ratings

    Notifications

    8.5
    85%
    103 Ratings
    N/A
    0 Ratings

    Discussions

    8.0
    80%
    97 Ratings
    N/A
    0 Ratings

    Surveys

    7.0
    70%
    15 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    9.4
    94%
    97 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    6.0
    60%
    3 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    9.3
    93%
    7 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    9.6
    96%
    10 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    8.3

    Confluence

    83%

    Buffer

    Feature Set Not Supported
    N/A
    Atlassian Confluence ranks higher in 8/8 features

    Versioning

    8.6
    86%
    89 Ratings
    N/A
    0 Ratings

    Video files

    7.6
    76%
    66 Ratings
    N/A
    0 Ratings

    Audio files

    8.1
    81%
    60 Ratings
    N/A
    0 Ratings

    Document collaboration

    8.4
    84%
    100 Ratings
    N/A
    0 Ratings

    Access control

    8.9
    89%
    98 Ratings
    N/A
    0 Ratings

    Advanced security features

    8.6
    86%
    74 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    8.0
    80%
    47 Ratings
    N/A
    0 Ratings

    Device sync

    8.2
    82%
    46 Ratings
    N/A
    0 Ratings

    Publishing

    Confluence

    Feature Set Not Supported
    N/A
    7.9

    Buffer

    79%
    Buffer ranks higher in 3/3 features

    Content planning and scheduling

    N/A
    0 Ratings
    8.8
    88%
    64 Ratings

    Content optimization

    N/A
    0 Ratings
    7.1
    71%
    57 Ratings

    Workflow management

    N/A
    0 Ratings
    7.8
    78%
    53 Ratings

    Reporting/analytics

    Confluence

    Feature Set Not Supported
    N/A
    7.8

    Buffer

    78%
    Buffer ranks higher in 1/1 features

    Campaign success analytics

    N/A
    0 Ratings
    7.8
    78%
    59 Ratings

    Account management

    Confluence

    Feature Set Not Supported
    N/A
    8.1

    Buffer

    81%
    Buffer ranks higher in 2/2 features

    Role-based user permissions & privileges

    N/A
    0 Ratings
    7.7
    77%
    49 Ratings

    Mobile access

    N/A
    0 Ratings
    8.4
    84%
    59 Ratings

    Attribute Ratings

    • Atlassian Confluence is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Availability, Implementation Rating
    • Buffer is rated higher in 4 areas: Usability, Support Rating, Configurability, Product Scalability
    • Atlassian Confluence and Buffer are tied in 1 area: Performance

    Likelihood to Recommend

    8.3

    Confluence

    83%
    122 Ratings
    8.2

    Buffer

    82%
    84 Ratings

    Likelihood to Renew

    9.8

    Confluence

    98%
    19 Ratings
    8.0

    Buffer

    80%
    14 Ratings

    Usability

    8.3

    Confluence

    83%
    12 Ratings
    8.4

    Buffer

    84%
    23 Ratings

    Availability

    9.0

    Confluence

    90%
    5 Ratings
    8.2

    Buffer

    82%
    4 Ratings

    Performance

    8.0

    Confluence

    80%
    9 Ratings
    8.0

    Buffer

    80%
    4 Ratings

    Support Rating

    6.0

    Confluence

    60%
    45 Ratings
    8.2

    Buffer

    82%
    27 Ratings

    Implementation Rating

    8.5

    Confluence

    85%
    6 Ratings
    8.0

    Buffer

    80%
    3 Ratings

    Configurability

    6.0

    Confluence

    60%
    1 Rating
    10.0

    Buffer

    100%
    1 Rating

    Ease of integration

    8.0

    Confluence

    80%
    4 Ratings

    Buffer

    N/A
    0 Ratings

    Product Scalability

    8.0

    Confluence

    80%
    2 Ratings
    8.6

    Buffer

    86%
    2 Ratings

    Vendor post-sale

    8.0

    Confluence

    80%
    1 Rating

    Buffer

    N/A
    0 Ratings

    Vendor pre-sale

    8.0

    Confluence

    80%
    1 Rating

    Buffer

    N/A
    0 Ratings

    Likelihood to Recommend

    Atlassian

    It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
    Read full review

    Buffer

    It helps me save hours by devoting only half an hour in a month's worth of posting, in addition to that it is quite simple to use. Buffer for scheduling social posts well in advance, but I have begun using it instead of posting natively on the social apps themselves because it makes it super easy to post the same messages to more than one platform.
    Read full review

    Pros

    Atlassian

    • QUICK How-to Guides that can be generated and share instantly
    • One can subscribe to the pages and spaces and receive updates in the feed on their home page
    • Automatic Email notifications of new updates in the Confluence area
    • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
    Read full review

    Buffer

    • I can plan and publish content on social channels.
    • Buffer's interface is quite tidy and generates the necessary facilities to save us time in publishing consistent content.
    • It has a special price; it is pretty affordable.
    • It has the possibility of integrating with other tools to improve its functions.
    Read full review

    Cons

    Atlassian

    • Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
    • An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
    • Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
    Read full review

    Buffer

    • Expensive Analytics: The upgrade you need to access your analytics is quite expensive, and I have come across other tools that provide the same or even more for a lesser priced plan.
    • No Media Library: The one feature I have found on another social media planning tool that I wish Buffer had is a media library. This allows you to upload photos you aren't using right away to have them readily available when you do decide to use them. This is not a feature in Buffer.
    Read full review

    Pricing Details

    Confluence

    Starting Price

    $10 per month

    Editions & Modules

    Confluence editions and modules pricing
    EditionModules
    Free0.001
    Standard5.002
    Premium10.003
    EnterpriseContact Sales4
    Server10.005
    Server2700.006
    Server5300.007
    Server10,200.008
    Server19,800.009
    Server30,000.0010
    Server45,000.0011
    Server90,000.0012
    Server150,000.0013
    Data Center15,000.0014
    Data Center30,000.0015
    Data Center52,000.0016
    Data Center79,200.0017
    Data Center105,600.0018
    Data Center132,000.0019
    Data Center143,000.0020
    Data Center154,000.0021
    Data Center165,000.0022
    Data Center176,000.0023
    Data Center187,000.0024
    Data Center198,000.0025
    Data Center209,000.0026
    Data Center220,000.0027

    Footnotes

    1. Free for 10 Users
    2. Per User Per Month
    3. Per User Per Month
    4. none
    5. 10 Users - Perpetual License
    6. 25 Users - Perpetual License
    7. 50 Users - Perpetual License
    8. 100 Users - Perpetual License
    9. 250 Users - Perpetual License
    10. 500 Users - Perpetual License
    11. 2,000 Users - Perpetual License
    12. 10,000 Users - Perpetual License
    13. 10,001+ Users - Perpetual License
    14. 500 Users - Annually
    15. 1,000 Users - Annually
    16. 2,000 Users - Annually
    17. 3,000 Users - Annually
    18. 4,000 Users - Annually
    19. 5,000 Users - Annually
    20. 10,000 Users - Annually
    21. 15,000 Users - Annually
    22. 20,000 Users - Annually
    23. 25,000 Users - Annually
    24. 30,000 Users - Annually
    25. 35,000 Users - Annually
    26. 40,000 Users - Annually
    27. 40,001+ Users - Annually

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Buffer

    Starting Price

    $15 per month

    Editions & Modules

    Buffer editions and modules pricing
    EditionModules
    Publish Pro151
    Publish Premium652
    Publish Business993
    Analyze Pro354
    Analyze Premium505

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Here are the prices of our various plans: Pro: $15/month Small Business: $99/month Medium Business: $199/month Large Business: $399/month Enterprise: Feel free to get in touch with us at onboarding@buffer.com. All plans can be paid on either a monthly or yearly basis. If you choose to pay yearly, you would receive a 15% discount, which works out to be approximately two months free per year.

    Likelihood to Renew

    Atlassian

    I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
    Read full review

    Buffer

    I am giving buffer this rating because of a couple issues that it has compared to other platforms. It does not always post to instagram and you will need to go in an manually post. Also, one of the biggest qualms that we have with buffer is the price it costs to have robust analytics
    Read full review

    Usability

    Atlassian

    Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
    Read full review

    Buffer

    We use Buffer for certain website content that should be shared on social networks, having this tool helps us to do it faster and easier since we can send the publications from the internet browser and the stack of scheduled messages. It is really fast and easy for all team members who share access to the account, so at the same time that we analyze the information that we can share, the message stack is prepared
    Read full review

    Reliability and Availability

    Atlassian

    I do not recall having outages or applications error so far, very reliable and available.
    Read full review

    Buffer

    Buffer is always on hand and very reliable, their software suite rarely has outages
    Read full review

    Performance

    Atlassian

    Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
    Read full review

    Buffer

    Buffer performs well on both desktop and mobile platforms. The one area as I have stated before is that it does not always want to automatically push to Instagram and the user will have to go do it manually. Buffer works very well pushing to other platforms. The instagram issue is the only reason buffer does not get a 10 on this section
    Read full review

    Support Rating

    Atlassian

    This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
    Read full review

    Buffer

    1. It really helped to my business to grow online.
    2. I was able to take actions mindfully as the analytics are damn good.
    3. Also used for managing clients social media accounts and it proved to be a best resource.
    4. Clients were really happy as they got high demand and growth on internet and the secret is Buffer.
    5. The user interface is really easy to understand and manage. Support is 24/7 available to help.
    Read full review

    Implementation Rating

    Atlassian

    Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
    This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
    Read full review

    Buffer

    We were very satisfied with the implementation of Buffer. We had no issues switching from the platform that we were using over to buffer. Our staff did not even miss a beat when it came to posting content. It was an easy transition and I feel that is something that buffer has really done well. They have an "out of the box" usability platform
    Read full review

    Alternatives Considered

    Atlassian

    I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
    Read full review

    Buffer

    I also used Combin which is easy and free to use. However, Combin only posts when the computer is active and connected to the internet. So, posting while you are not actively using your computer at that moment is not possible, therefore Buffer is much more efficient as you can even post while being on vacation without working.
    Read full review

    Scalability

    Atlassian

    This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
    Read full review

    Buffer

    Buffer does what it say on tin as they say! you can always count on Buffer. Buffer can be scale to 25 social account with 2,000 scheduled post which is enough for most agencies or businesses
    Read full review

    Return on Investment

    Atlassian

    • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
    • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
    • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
    Read full review

    Buffer

    • It has saved money by allowing us to automate our social using one person
    • It allows us to connect one channel at a time instead of wasting money on larger account management tools
    • We are making money, because it has already delivered several clients
    Read full review

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