Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$6.40
per month per user
draw.io
Score 7.7 out of 10
N/A
draw.io is an online diagramming tool with integrations with Jira, Google, and Confluence available free online or at cost depending on integration chosen.
$5
per month
Pricing
Atlassian Confluence
draw.io
Editions & Modules
Free
$0
Free for 10 Users
Standard
$6.40
per month per user
Premium
$12.30
per month per user
Data Center
220,000.00
40,001+ Users - Annually
Enterprise
Contact Sales
Up to 10 Users
$5
per month
Up to 20 Users
$11
per month
Up to 50 Users
$27.50
per month
Up to 75 Users
$41.25
per month
Up to 100 Users
$55
per month
Up to 200 Users
$95
per month
Up to 500 Users
$152.50
per month
Up to 750 Users
$190
per month
Up to 1,000 Users
$227.50
per month
Up to 2,000 Users
$377.50
per month
Up to 5,000 Users
$827.50
per month
Up to 10,000
1,577.50
per month
Offerings
Pricing Offerings
Confluence
draw.io
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Prices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.
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More Pricing Information
Community Pulse
Atlassian Confluence
draw.io
Considered Both Products
Confluence
Verified User
Contributor
Chose Atlassian Confluence
The alternatives tested are based only on the whiteboarding functionality added by Confluence Whiteboard, and not the core Confluence functionality (documentation).
Our organization selected Draw.io over other products due to cost savings and its seamless integration with Confluence. Draw.io seems to be an industry leader if you want simple, effective and low organizational training in a product. This is quick to deploy, use, and get …
I would recommend Atlassian Confluence for companies that want to have internal documentation and minimum governance processes to ensure documentation is useful and doesn't have a lot of duplicated and non-updated content. I wouldn't recommend Atlassian Confluence for companies with a low budget since this product might be a little costly (especially with add-ons).
draw.io can be more suitable for technical documentation for architectures, flow diagrams/charts, and conceptual images of an application infrastructure. However, this tool is not made for business intelligence work nor for dashboarding to monitor the technical components. From the administrative standpoint, this is not well suited for agile ceremony structures like retrospective boards or planning or even quarterly planning boards. The strength of draw.io lies strongly in being a lightweight diagramming tool.
Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
Draw.io offers a lot of shapes and customizability of how the diagrams are laid out. We've been able to create a lot of different things with it, and have barely scratched the surface of the sorts of things that we could do.
Draw.io is fairly intuitive in the way that you draw shapes and connect shapes together, I was able to figure it out without a tutorial.
Draw.io is fast and performant for me compared with some of the alternatives.
UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Great for organizing knowledge in a hierarchical format. Seamless for engineering and product teams managing software development. Helps in formatting pages effectively, reducing manual work. Tracks changes well and allows for easy rollbacks. Granular controls for who can view/edit pages. Search function is not great which needs improvement. Hire some google engineers
The UI is intuitive. It allows a new user to start diagramming almost instantly. Manipulating elements, linking them together, etc. are all easy to do. Draw.io nevertheless a broad variety of diagram templates to help get started and also of shapes to use in diagrams. Some situations can make it a bit tricky to use, such as when having multiple shapes on top of each other (e.g. shapes placed within swimlanes) but that's a minor issue.
We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
The support for draw.io is pretty decent, considering it is a free website. I had a question one time when I was trying to do something, so I sent an email to their support email and got a response fairly quickly with an answer to my question. They also have some excellent support tools on their support website for helping you get more familiar with their program, and I found that very helpful.
We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
draw.io is open-source and free for many uses, which means minimal upfront cost and good value.It works in the browser, also has a desktop version (so you can use offline) which helps teams that may not always be online or want local backups. Useful when you want a diagram tool that “just works” without huge ecosystem lock-in.For organisations that value control, less vendor-dependency, this is a plus.
