What users are saying about
Top Rated
1823 Ratings
9 Ratings
Top Rated
1823 Ratings
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Score 8.1 out of 100
9 Ratings
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Score 7.5 out of 100

Feature Set Ratings

  • Nuclino ranks higher in 2 feature sets: Project Management, Communication
  • Atlassian Confluence and Nuclino are tied in 1 feature set: File Sharing & Management

Project Management

7.5

Confluence

75%
8.7

Nuclino

87%
Nuclino ranks higher in 7/7 features

Task Management

7.7
77%
83 Ratings
9.0
90%
2 Ratings

Gantt Charts

7.9
79%
12 Ratings
8.0
80%
1 Rating

Scheduling

7.2
72%
21 Ratings
9.0
90%
1 Rating

Workflow Automation

8.0
80%
55 Ratings
10.0
100%
1 Rating

Mobile Access

6.8
68%
80 Ratings
7.5
75%
4 Ratings

Search

7.9
79%
103 Ratings
8.2
82%
4 Ratings

Visual planning tools

7.3
73%
82 Ratings
9.0
90%
2 Ratings

Communication

8.0

Confluence

80%
8.4

Nuclino

84%
Atlassian Confluence ranks higher in 4/8 features

Chat

6.4
64%
15 Ratings
8.0
80%
1 Rating

Notifications

8.5
85%
103 Ratings
9.0
90%
2 Ratings

Discussions

8.0
80%
97 Ratings
7.0
70%
2 Ratings

Surveys

7.0
70%
15 Ratings
9.0
90%
1 Rating

Internal knowledgebase

9.4
94%
97 Ratings
8.3
83%
3 Ratings

Integrates with GoToMeeting

6.0
60%
3 Ratings
9.0
90%
1 Rating

Integrates with Gmail and Google Hangouts

9.3
93%
7 Ratings
9.0
90%
1 Rating

Integrates with Outlook

9.6
96%
10 Ratings
8.0
80%
1 Rating

File Sharing & Management

8.3

Confluence

83%
8.3

Nuclino

83%
Nuclino ranks higher in 5/8 features

Versioning

8.6
86%
89 Ratings
8.0
80%
3 Ratings

Video files

7.6
76%
66 Ratings
7.8
78%
2 Ratings

Audio files

8.1
81%
60 Ratings
8.7
87%
2 Ratings

Document collaboration

8.4
84%
100 Ratings
7.5
75%
4 Ratings

Access control

8.9
89%
98 Ratings
9.2
92%
4 Ratings

Advanced security features

8.6
86%
74 Ratings
8.0
80%
3 Ratings

Integrates with Google Drive

8.0
80%
47 Ratings
8.3
83%
2 Ratings

Device sync

8.2
82%
46 Ratings
9.2
92%
2 Ratings

Attribute Ratings

  • Nuclino is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.3

Confluence

83%
122 Ratings
9.2

Nuclino

92%
4 Ratings

Likelihood to Renew

9.8

Confluence

98%
19 Ratings

Nuclino

N/A
0 Ratings

Usability

8.3

Confluence

83%
12 Ratings
10.0

Nuclino

100%
1 Rating

Availability

9.0

Confluence

90%
5 Ratings

Nuclino

N/A
0 Ratings

Performance

8.0

Confluence

80%
9 Ratings

Nuclino

N/A
0 Ratings

Support Rating

6.0

Confluence

60%
45 Ratings
10.0

Nuclino

100%
3 Ratings

Implementation Rating

8.5

Confluence

85%
6 Ratings

Nuclino

N/A
0 Ratings

Configurability

6.0

Confluence

60%
1 Rating

Nuclino

N/A
0 Ratings

Ease of integration

8.0

Confluence

80%
4 Ratings

Nuclino

N/A
0 Ratings

Product Scalability

8.0

Confluence

80%
2 Ratings

Nuclino

N/A
0 Ratings

Vendor post-sale

8.0

Confluence

80%
1 Rating

Nuclino

N/A
0 Ratings

Vendor pre-sale

8.0

Confluence

80%
1 Rating

Nuclino

N/A
0 Ratings

Likelihood to Recommend

Atlassian

It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
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Nuclino

Nuclino is suitable for just about any company. It is intuitive and helps keep any company organized.
Read full review

Pros

Atlassian

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
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Nuclino

  • Workspaces are helpful to segment information.
  • Being able to download files directly from Nuclino is useful.
  • Having the ability to link to external docs is useful.
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Cons

Atlassian

  • Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
  • An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
  • Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
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Nuclino

  • No real offline use is possible.
  • For small teams it's ok, but pricing is too high if lots of employees need to work with it.
Read full review

Pricing Details

Confluence

Starting Price

$10 per month

Editions & Modules

Confluence editions and modules pricing
EditionModules
Free0.001
Standard5.002
Premium10.003
EnterpriseContact Sales4
Server10.005
Server2700.006
Server5300.007
Server10,200.008
Server19,800.009
Server30,000.0010
Server45,000.0011
Server90,000.0012
Server150,000.0013
Data Center15,000.0014
Data Center30,000.0015
Data Center52,000.0016
Data Center79,200.0017
Data Center105,600.0018
Data Center132,000.0019
Data Center143,000.0020
Data Center154,000.0021
Data Center165,000.0022
Data Center176,000.0023
Data Center187,000.0024
Data Center198,000.0025
Data Center209,000.0026
Data Center220,000.0027

Footnotes

  1. Free for 10 Users
  2. Per User Per Month
  3. Per User Per Month
  4. none
  5. 10 Users - Perpetual License
  6. 25 Users - Perpetual License
  7. 50 Users - Perpetual License
  8. 100 Users - Perpetual License
  9. 250 Users - Perpetual License
  10. 500 Users - Perpetual License
  11. 2,000 Users - Perpetual License
  12. 10,000 Users - Perpetual License
  13. 10,001+ Users - Perpetual License
  14. 500 Users - Annually
  15. 1,000 Users - Annually
  16. 2,000 Users - Annually
  17. 3,000 Users - Annually
  18. 4,000 Users - Annually
  19. 5,000 Users - Annually
  20. 10,000 Users - Annually
  21. 15,000 Users - Annually
  22. 20,000 Users - Annually
  23. 25,000 Users - Annually
  24. 30,000 Users - Annually
  25. 35,000 Users - Annually
  26. 40,000 Users - Annually
  27. 40,001+ Users - Annually

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Nuclino

Starting Price

$5 per month per user

Editions & Modules

Nuclino editions and modules pricing
EditionModules
Free01
Standard52

Footnotes

  1. per month per user
  2. per month per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Nuclino offers a free plan for up to 50 items and 2GB total storage. Paid plans start at $5/user/month (billed annually) or $6/user/month (billed monthly) and include unlimited items, advanced features, and 10GB storage per user.

Likelihood to Renew

Atlassian

I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
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Nuclino

No answers on this topic

Usability

Atlassian

Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
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Nuclino

I love Nuclino's usability. The layout is clean, simple, easy to follow, and bright. I like that there is a read-only account option so that less-tech savvy people can still use it and they won't need to worry about deleting key information from the database. Similarly, I like the features that allow multiple contributors to have the same features to edit.
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Reliability and Availability

Atlassian

I do not recall having outages or applications error so far, very reliable and available.
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Nuclino

No answers on this topic

Performance

Atlassian

Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
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Nuclino

No answers on this topic

Support Rating

Atlassian

This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
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Nuclino

The Nuclino knowledge base is good. Most answers to your questions can be found there. I didn't need to contact support at all.
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Implementation Rating

Atlassian

Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
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Nuclino

No answers on this topic

Alternatives Considered

Atlassian

I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
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Nuclino

Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to Confluence. Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast, Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated Confluence can get just to author a quick page.
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Scalability

Atlassian

This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
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Nuclino

No answers on this topic

Return on Investment

Atlassian

  • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
  • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
  • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
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Nuclino

  • Having a central documentation allowed users to find data more quickly, which resulted in 50% less "question" type bugs that would appear in our queue.
  • Collaborating documentation before development resulted in less bugs; this is part process but the ease of sharing and making related documentation easy to access encouraged users into adapting the process.
  • Increased use in documentation allows support response time to be higher for triage since supporting documentation is ready to go.
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Screenshots

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