Atlassian Jira vs. GitKraken

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atlassian Jira
Score 8.3 out of 10
N/A
Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$9
per month per user
GitKraken
Score 8.9 out of 10
N/A
GitKraken's commit graph helps visualize branch structure and commit history. It helps verify recent Git actions on the repo, and also shows who made what code changes and when, so it’s easier to track down when a bug was introduced and revert back to a previous version. GitKraken Client is a Git GUI that detects and alerts users of potential conflicts so as to prevent them from happening. With itsuser Activity Status, the user can know who is online in the GitKraken Client.
$1,250
per installation
Pricing
Atlassian JiraGitKraken
Editions & Modules
Standard
$9
per month per user
Premium
$17
per month per user
Enterprise
Contact Sales
per year
Installed by You
$1250
per installed license
Hosted by GitKraken
Customized according to the amount of team members.
Offerings
Pricing Offerings
Atlassian JiraGitKraken
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsHigher volume teams may qualify buyers for a discount.
More Pricing Information
Community Pulse
Atlassian JiraGitKraken
Considered Both Products
Atlassian Jira

No answer on this topic

GitKraken
Chose GitKraken
I actually like JIRA better, to me the UI is a lot cleaner. Easier to use, and search tickets.
Chose GitKraken
We are currently using all three listed above in conjunction with Axosoft. Both JIRA and Axosoft are currently being used for the same purpose as we try and identify which product is better suited for us. We use GitHub and Slack in conjunction with Axosoft but not in the same …
Features
Atlassian JiraGitKraken
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Jira
7.8
34 Ratings
1% above category average
GitKraken
-
Ratings
Task Management8.833 Ratings00 Ratings
Resource Management7.732 Ratings00 Ratings
Gantt Charts7.224 Ratings00 Ratings
Scheduling7.831 Ratings00 Ratings
Workflow Automation8.132 Ratings00 Ratings
Team Collaboration8.533 Ratings00 Ratings
Support for Agile Methodology8.934 Ratings00 Ratings
Support for Waterfall Methodology7.828 Ratings00 Ratings
Document Management6.928 Ratings00 Ratings
Email integration8.030 Ratings00 Ratings
Mobile Access7.125 Ratings00 Ratings
Timesheet Tracking7.625 Ratings00 Ratings
Change request and Case Management7.925 Ratings00 Ratings
Budget and Expense Management6.918 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Atlassian Jira
7.4
19 Ratings
4% below category average
GitKraken
-
Ratings
Quotes/estimates7.416 Ratings00 Ratings
Invoicing7.712 Ratings00 Ratings
Project & financial reporting7.117 Ratings00 Ratings
Integration with accounting software7.415 Ratings00 Ratings
Version Control Software Features
Comparison of Version Control Software Features features of Product A and Product B
Atlassian Jira
-
Ratings
GitKraken
9.9
1 Ratings
14% above category average
Branching and Merging00 Ratings10.01 Ratings
Version History00 Ratings10.01 Ratings
Version Control Collaboration Tools00 Ratings10.01 Ratings
Pull Requests00 Ratings10.01 Ratings
Code Review Tools00 Ratings9.01 Ratings
Project Access Control00 Ratings10.01 Ratings
Automated Testing Integration00 Ratings10.01 Ratings
Issue Tracking Integration00 Ratings10.01 Ratings
Branch Protection00 Ratings10.01 Ratings
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User Ratings
Atlassian JiraGitKraken
Likelihood to Recommend
8.3
(221 ratings)
9.9
(5 ratings)
Likelihood to Renew
8.5
(37 ratings)
-
(0 ratings)
Usability
7.8
(62 ratings)
10.0
(2 ratings)
Availability
8.0
(4 ratings)
-
(0 ratings)
Performance
8.0
(2 ratings)
-
(0 ratings)
Support Rating
8.0
(24 ratings)
5.0
(1 ratings)
In-Person Training
8.0
(1 ratings)
-
(0 ratings)
Online Training
8.0
(2 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(9 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Atlassian JiraGitKraken
Likelihood to Recommend
Atlassian
Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
Read full review
GitKraken (formerly Axosoft)
The software is easy to use and share within our team. Licensing and setup is straightforward. The product just works and we love it.
Read full review
Pros
Atlassian
  • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
  • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
  • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
Read full review
GitKraken (formerly Axosoft)
  • Customizable workflow steps help organize projects
  • Time tracking down to seconds helps to estimate sprints
  • Burndown charts let you know when to plan your next release
Read full review
Cons
Atlassian
  • The interface is not intuitive to learn for new users
  • JQL is similarly challenging for newbies
  • It's possible to accidentally move issues from one sprint to another without realizing your mistake
  • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
Read full review
GitKraken (formerly Axosoft)
  • Timing Out - when editing a story or bug, occasionally Axosoft will time out and all changes will be lost
  • Viewing past sprints can be hard to locate
  • Multiple users within a Story - Axosoft could do a better job managing multiple users on the same story
  • User Interface isn't entirely user friendly and looks a bit outdated
Read full review
Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
Read full review
GitKraken (formerly Axosoft)
No answers on this topic
Usability
Atlassian
The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
Read full review
GitKraken (formerly Axosoft)
Over the years, I have used many Git tools, but GitKraken stands out. It's now my favorite Git tool by far—excellent graphical overview of the branches, straightforward usage of all functionality, and lots of integration available. Currently, I am using GitKraken to connect to the ADO and quickly create PRs, using gitflow and tracking the work of my team mates.
Read full review
Reliability and Availability
Atlassian
Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
Read full review
GitKraken (formerly Axosoft)
No answers on this topic
Performance
Atlassian
Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
Read full review
GitKraken (formerly Axosoft)
No answers on this topic
Support Rating
Atlassian
I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
Read full review
GitKraken (formerly Axosoft)
No answers on this topic
In-Person Training
Atlassian
Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
Read full review
GitKraken (formerly Axosoft)
No answers on this topic
Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
Read full review
GitKraken (formerly Axosoft)
No answers on this topic
Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Read full review
GitKraken (formerly Axosoft)
No answers on this topic
Alternatives Considered
Atlassian
monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
Read full review
GitKraken (formerly Axosoft)
I actually like JIRA better, to me the UI is a lot cleaner. Easier to use, and search tickets.
Read full review
Contract Terms and Pricing Model
Atlassian
Product is rellay good but pricing part I am not aware
Read full review
GitKraken (formerly Axosoft)
No answers on this topic
Scalability
Atlassian
Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
Read full review
GitKraken (formerly Axosoft)
No answers on this topic
Return on Investment
Atlassian
  • Atlassian Jira's robust workflow automation has boosted team efficiency, shortening delivery cycles and driving a positive ROI through improved project management.
  • Its advanced reporting and integration capabilities have enabled data-driven decisions, aligning operations with key business objectives.
  • However, the steep learning curve can delay adoption, potentially hindering short-term ROI.
Read full review
GitKraken (formerly Axosoft)
  • Productivity bump for developers over previous software
  • Code is never gone forever and can be found if needed
  • Allows us to collaborate and finish projects faster
Read full review
ScreenShots