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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Jira

    Score8.4 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    Troop Messenger

    Score9.8 out of 10
    N/AInstant messaging for business allows people to communicate relaying information in real time. However, corporate chat app is a contemporary update to the ancient email communication cutting out time, expense and effort at the same time. Nowadays many organizations are using instant messaging for their daily business conversations. But for effective communication, an easy to use corporate chat app is vital. Troop Messenger is an enterprise-level business communication chat application. It is…N/A

    Workzone

    Score9.1 out of 10
    N/AWorkzone is a web-based tool for project management and collaboration from Workzone in Norristown, PA, that contains a full array of the features needed for project management. It's hub is the project dashboard, which provides a platform for team communication and tracking tasks over time as they progress towards completion. An automated to-do list can be sent to each user. Alerts flag issues nearing a critical moment or events of which team members need be aware. Templates classify projects and…

    $24

    Per Month Per User

    Pricing
    Atlassian JiraTroop MessengerWorkzone
    Editions & Modules
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    No answers on this topic
    Team
    $24.00
    Per Month Per User
    Professional
    $34.00
    Per Month Per User
    Enterprise
    $43.00
    Per Month Per User
    Offerings
    Pricing Offerings
    Atlassian JiraTroop MessengerWorkzone
    Free Trial
    YesYesYes
    Free/Freemium Version
    YesYesNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsHigher volume teams may qualify buyers for a discount.——
    More Pricing Information
    Community Pulse
    Atlassian JiraTroop MessengerWorkzone
    Considered Multiple Products
    Atlassian
    Chose Atlassian Jira

    JIRA is the most advanced and robust of all the tools we looked at to manage our projects and specifically our Agile processes. It is flexible and robust, very professional-looking and widely used. Many of the

    Incentivized
    Chose Atlassian Jira
    I like that you can visually monitor many projects simultaneously. I like that you can add tickets and issues to the system relatively quickly and easily. The tool is pretty intuitive and it only takes a few attempts before you understand how the system works.
    Incentivized
    Tvisha Systems Pvt Ltd
    No answer on this topic
    Workzone
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    138 Answers
    100%
    Would buy again
    16 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    121 Answers
    100%
    Delivers good value for the price
    16 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    136 Answers
    100%
    Happy with the feature set
    16 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    71 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    91 Answers
    100%
    Implementation went as expected
    16 Answers
    No answers on this topic
    Features
    Atlassian JiraTroop MessengerWorkzone
    Project Management
    Comparison of Project Management features of Atlassian Jira and Troop Messenger and Workzone
    Feature
    Atlassian Jira
    7.8
    66 Ratings
    2% above category average
    Troop Messenger
    9.8
    17 Ratings
    24% above category average
    Workzone
    8.6
    9 Ratings
    11% above category average
    Task Management8.765 Ratings00 Ratings10.08 Ratings
    Resource Management7.963 Ratings00 Ratings9.08 Ratings
    Gantt Charts7.149 Ratings00 Ratings8.85 Ratings
    Scheduling7.858 Ratings00 Ratings9.08 Ratings
    Workflow Automation7.861 Ratings00 Ratings9.68 Ratings
    Team Collaboration8.564 Ratings00 Ratings10.08 Ratings
    Support for Agile Methodology8.765 Ratings00 Ratings8.01 Ratings
    Support for Waterfall Methodology7.950 Ratings00 Ratings8.43 Ratings
    Document Management6.954 Ratings00 Ratings9.07 Ratings
    Email integration7.855 Ratings00 Ratings1.43 Ratings
    Mobile Access7.044 Ratings9.917 Ratings9.65 Ratings
    Timesheet Tracking7.744 Ratings00 Ratings9.05 Ratings
    Change request and Case Management8.149 Ratings00 Ratings10.02 Ratings
    Budget and Expense Management7.136 Ratings00 Ratings8.44 Ratings
    Search00 Ratings9.717 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Atlassian Jira and Troop Messenger and Workzone
    Feature
    Atlassian Jira
    7.7
    40 Ratings
    0% above category average
    Troop Messenger
    -
    Ratings
    Workzone
    6.0
    1 Ratings
    25% below category average
    Quotes/estimates7.732 Ratings00 Ratings00 Ratings
    Invoicing8.125 Ratings00 Ratings00 Ratings
    Project & financial reporting7.436 Ratings00 Ratings6.01 Ratings
    Integration with accounting software7.427 Ratings00 Ratings00 Ratings
    Communication
    Comparison of Communication features of Atlassian Jira and Troop Messenger and Workzone
    Feature
    Atlassian Jira
    -
    Ratings
    Troop Messenger
    9.8
    17 Ratings
    21% above category average
    Workzone
    -
    Ratings
    Chat00 Ratings10.017 Ratings00 Ratings
    Notifications00 Ratings9.917 Ratings00 Ratings
    Discussions00 Ratings9.617 Ratings00 Ratings
    Internal knowledgebase00 Ratings9.615 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Atlassian Jira and Troop Messenger and Workzone
    Feature
    Atlassian Jira
    -
    Ratings
    Troop Messenger
    9.7
    17 Ratings
    19% above category average
    Workzone
    -
    Ratings
    Video files00 Ratings9.617 Ratings00 Ratings
    Audio files00 Ratings9.817 Ratings00 Ratings
    Access control00 Ratings9.816 Ratings00 Ratings
    Advanced security features00 Ratings9.816 Ratings00 Ratings
    Best Alternatives
    Atlassian JiraTroop MessengerWorkzone
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    Score8 out of 10
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    Score9.5 out of 10
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    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    SAP Ruum
    Score9 out of 10
    KanbanFlow
    Score7.3 out of 10
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    Microsoft To Do
    Score7.9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
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    Score7.9 out of 10
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    User Ratings
    Atlassian JiraTroop MessengerWorkzone
    Likelihood to Recommend
    8.3
    (254 ratings)
    9.8
    (17 ratings)
    9.0
    (16 ratings)
    Likelihood to Renew
    8.6
    (37 ratings)
    -
    (0 ratings)
    1.4
    (8 ratings)
    Usability
    7.8
    (79 ratings)
    -
    (0 ratings)
    10.0
    (4 ratings)
    Availability
    8.0
    (4 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    8.0
    (2 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.0
    (24 ratings)
    -
    (0 ratings)
    10.0
    (2 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    7.0
    (1 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (9 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    5.2
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Atlassian JiraTroop MessengerWorkzone
    Likelihood to Recommend
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    Anyone who wants to have a digital collaboration space for chat, team meetings, audio-video group conferencing, screen sharing, and so on, can start using Troop Messenger. We know that the world can’t move on without communicating with each other, there’ll be no such industry or enterprise that exists where Troop Messenger can’t fit in.
    Read full review
    Workzone
    Workzone eliminates confusion and ensures that the team uses the latest version of files by organizing these files and adding version numbers as files are being revised. The team can share these files with other team members or with clients and even set file permissions to ensure individuals get access to those files that are only appropriate to them and avoid confidential information getting into the wrong hands. The system notifies the users of the progress of their tasks, comments or calendar events through alerts.
    Incentivized
    Read full review
    Pros
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    • Sending a single message to multiple users and multiple groups at once.
    • Any participant of the group call can add more participants to the ongoing group call.
    • Search filters help you find groups, text files, images, videos, and more in just one go.
    • It has many time-saving filters for retrieving text messages, images, videos, users, groups, etc.
    Incentivized
    Read full review
    Workzone
    • WorkZone is good at basic project management like scheduling and time management.
    • The software can be set to send you a daily email with the list of the tasks that you need to get done for that day.
    • Workzone allows the admin for the account to pick and choose which clients/projects can be seen by each person with an account, which allows each user to focus on the projects that they are involved in without being distracted by other things.
    Incentivized
    Read full review
    Cons
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    • To my knowledge, Troop Messenger is already a complete tool, so there is no feature that is required to be improved.
    Read full review
    Workzone
    • One of the reasons we left WorkZone was due to how videos/roughs were presented. While WorkZone does allow for a customizable and professional, clean looking interface; it did not offer everything we needed when it came to cross platform integration.
    • WorkZone was also a little more pricy compared to a few competitors. WorkZone is worth the price and we loved using it, but a competitor offered an added feature that WorkZone does not offer that tipped the scales.
    • There is no 'library'. As an AD Agency, we have worked on a lot of different spots for a lot of different clients. WorkZone did not offer a comprehensive library for us to upload content and use for presentations purposes. If WorkZone does add this feature later on down the road, it would be a great improvement and we would give serious thought about switching back.
    Read full review
    Likelihood to Renew
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Workzone
    Because of time constraints, our team hasn't been able to fully implement and change our existing processes. If we can get our templates set up and maybe some better export options figured out, I think it'll be a no-brainer to renew, but until then it maybe be difficult to financially justify something we're only partially using.
    Read full review
    Usability
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Workzone
    WorkZone was very easy to learn, especially for the members of our team who were not as technology-savvy. WorkZone offered unlimited training as well, making it easy to transition new team members to the program, as we were a startup organization consistently adding new team members.
    Read full review
    Reliability and Availability
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Workzone
    Throughout the use of the WorkZone software, we never had a issue with it being unavailable. This is important, considering we wanted to access our projects and see our progress at any moment. WorkZone was always available and made constant supervision of tasks and goals easy; no excuses for not checking in on the status of a project.
    Read full review
    Performance
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Workzone
    I have zero complaints about the performance of WorkZone; for our organization's needs, it was a perfect tool for keeping track of various responsibilities and tasks. We never experienced a lag or down-time when using the software, and the simple interface made things exactly that from our end...simple. WorkZone is a fantastic tool for work management that never fails to perform, in my experience.
    Read full review
    Support Rating
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Workzone
    The team at WorkZone is incredibly helpful and very willing to lend support when they can. Our team was constantly growing, and our new team members needed training every time someone cam on board. The WorkZone support staff was more than willing to ensure our new team members were completely comfortable using the software and set up for success.
    Read full review
    In-Person Training
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Workzone
    No answers on this topic
    Online Training
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Workzone
    The WorkZone trainers are wonderful! They offered us unlimited over-the-phone and online support, and the trainings were always informative. The WorkZone support team was willing to answer multiple questions and review sections of the training if need be. They were always accommodating, and trainings were scheduled very quickly for when our team needed them!
    Read full review
    Implementation Rating
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Workzone
    Implementation of WorkZone was very easy. We simply log into a portal online and begin to set up our projects. Access codes were sent very quickly to our team, so there was practically no delay once we signed the contract for our subscription. Training was scheduled quickly and was very helpful, especially as new team members joined our organization.
    Read full review
    Alternatives Considered
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    The best aspect of range in a remote setting is feeling connected. I feel as though we are all united because we can easily start a conference with our teammates, making it seem like we are all present. These very little things let us coordinate and work together in a way that was never previously conceivable. I like Troop Messenger and the ability to interact without experiencing any latency.
    Read full review
    Workzone
    I selected WorkZone based on several criteria: 1. It is web based 2. It has more robust reporting capabilities 3. the price was right 4. It was easy to use and easy to train people 5. Timelines are easy to update.
    Read full review
    Contract Terms and Pricing Model
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Workzone
    No answers on this topic
    Scalability
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Workzone
    We are a small organization, so the need to expand our use of WorkZone was limited. I only rate it below a 10 simply because I do not have much experience with the scaleability of the product. From the previews and training sessions, it does seem that the software can easily be adjusted to accommodate a growing workload; something we may use in future, just not at this point in our organization's development.
    Read full review
    Return on Investment
    Atlassian
    • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
    • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    • Our team communication and collaboration is simplified with Troop Messenger. Now that we don’t feel the need to use e-mail for checking our work requirements and updates, we check all of them in Troop Messenger and get on to work. We are able to bring non-employees, such as our customers and clients, into it to exchange business conversations. We don’t feel any negative impacts with it.
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    Workzone
    • It has positively affected our workflow - keeping projects moving without requiring constant back and forth of emails and other communications.
    • It has helped our team to avoid missing crucial steps in project and client management.
    • We are definitely more efficient when WorkZone is being used and updated properly!
    Incentivized
    Read full review
    ScreenShots

    Troop Messenger Screenshots

    Screenshot of Affordable pricing for every Business
Ensure your enterprise instant messaging is swift and secure with Troop Messenger – the most affordable team communication app.Product screenshotProduct screenshotProduct screenshotProduct screenshot

    Workzone Screenshots

    Screenshot of Project DashboardScreenshot of Document ManagementScreenshot of Collaboration