What users are saying about
20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 20 reviews and ratings
EZ Texting
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Top Rated
269 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 269 reviews and ratings
Attribute Ratings
- Attentive Mobile is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend
9.7
Attentive
97%
3 Ratings
8.5
EZ Texting
85%
196 Ratings
Likelihood to Renew
Attentive
N/A
0 Ratings
8.7
EZ Texting
87%
9 Ratings
Usability
10.0
Attentive
100%
1 Rating
9.0
EZ Texting
90%
35 Ratings
Availability
Attentive
N/A
0 Ratings
10.0
EZ Texting
100%
2 Ratings
Performance
Attentive
N/A
0 Ratings
10.0
EZ Texting
100%
2 Ratings
Support Rating
10.0
Attentive
100%
1 Rating
8.6
EZ Texting
86%
188 Ratings
Implementation Rating
Attentive
N/A
0 Ratings
10.0
EZ Texting
100%
5 Ratings
Product Scalability
Attentive
N/A
0 Ratings
10.0
EZ Texting
100%
1 Rating
Likelihood to Recommend
Attentive
Attentive Mobile is great for those who actively want to build and talk to their community. The goal is to send two messages per week to optimize revenue while balancing out unsubscribes. If a client has trouble with content or finding appropriate marketing messages to send, Attentive Mobile might not be a good fit.
Associate Director of Marketing
MusictodayMarketing & Advertising, 51-200 employees
EZ Texting
I think it's great if you don't have a network of texting platforms to reach out to or if you have no clue about TCP or 10DLC regulations. If you want a lot of back-end data analytics, etc, or something that will tell you about click rates to complete a form or something along those lines then you will not be happy with the product.

Verified User
Director in Research & Development
Research Company, 51-200 employeesPros
Attentive
- Account management
- Platform interface

Verified User
Director in Marketing
Health, Wellness and Fitness Company, 11-50 employeesEZ Texting
- Easy to use web interface.
- The ability to set up our main business phone to receive texts is fantastic.
- There are an abundance of features we haven't even explored yet but look forward to doing so!
- The mobile app is great alternative when a desktop or laptop isn't available.
Marketing Director
Elmwood Park ZooMuseums & Institutions, 51-200 employees
Cons
Attentive
- More communication on ways to improve
- More structure on calls with our account manager
- More clarity on insights and new ideas
Digital Marketing Manager
Astral BrandsCosmetics, 201-500 employees
EZ Texting
- Texts should sync between multiple devices. We cannot all reply to patient texts to share the work load because we don't know if another employee has already responded. It just doesn't show up. If we answer on our phone via the app, the desktop doesn't update with the reply. So we have to look back and forth between any of the devices used to reply to determine which patients have already received a reply, etc.
- We could really use an "out of office" automatic reply. We had a company retreat to Cancun and hated having to text all weekend with patients, when it would have been much more relaxing to know that they could get an automatic reply that we would be back in the office on Monday.
- Patients accidentally unsubscribe from us often because they text things that sound like "remove from list" etc. For example, when patients ask us to cancel their appointment.

Verified User
Administrator in Professional Services
Medical Practice Company, 1-10 employeesPricing Details
Attentive
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Attentive Editions & Modules
—
Additional Pricing Details
—EZ Texting
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$19 per month
EZ Texting Editions & Modules
Edition
Value | $191 |
---|---|
Essentials | $291 |
Premium | $491 |
Professional | Contact sales team |
- per month
- none
Additional Pricing Details
—Likelihood to Renew
Attentive
No score
No answers yet
No answers on this topic
EZ Texting
EZ Texting 8.7
Based on 9 answers
We're excited about EZ Texting and what it does for us. We want to get more into automation with campaigns dealing directly with web sales so a more robust solution will likely leave EZ Texting as our event activation partner and only be used during select times of the year.
Digital Sales Manager
Rocky Brands, Inc.Apparel & Fashion, 1001-5000 employees
Usability
Attentive
Attentive 10.0
Based on 1 answer
Very easy to set up flows and individual campaigns. Creating a segment is also very easy and all fields are very intuitive.
Digital Marketing Manager
Astral BrandsCosmetics, 201-500 employees
EZ Texting
EZ Texting 9.0
Based on 35 answers
EZ Texting is easy to use and understand. We have taught several employees to use it and after one tutorial they are able to use it on their own with no problems. Straight forward and to the point, EZ Texting is set up to be user friendly and needs minimal instructions.
Licensing Assistant
SAFYNon-profit Organization Management, 11-50 employees
Reliability and Availability
Attentive
No score
No answers yet
No answers on this topic
EZ Texting
EZ Texting 10.0
Based on 2 answers
We have never needed to use the system and it be unavailable. They seem to schedule their server maintenance perfectly (at least for us!).

Verified User
Employee in Customer Service
Religious Institutions Company, 1-10 employeesPerformance
Attentive
No score
No answers yet
No answers on this topic
EZ Texting
EZ Texting 10.0
Based on 2 answers
Your internet connection/speed is the only limiting factor. EZ Texting's pages are optimized to load quickly and do so.

Verified User
Employee in Customer Service
Religious Institutions Company, 1-10 employeesSupport Rating
Attentive
Attentive 10.0
Based on 1 answer
Fast and easy to communicate with. I wish we went over more insights and analytics on our monthly calls with our account manger. This would really give us the push that we need in order to best utilize the platform as a whole.
Digital Marketing Manager
Astral BrandsCosmetics, 201-500 employees
EZ Texting
EZ Texting 8.6
Based on 188 answers
The tech support at EZ Texting is amazing. They are there all the time and are available to chat or to talk on the phone. They are all very friendly individuals who have a very calming tone and will make sure that you walk away satisfied. They are very professional.

Verified User
Director in Marketing
Education Management Company, 51-200 employeesImplementation Rating
Attentive
No score
No answers yet
No answers on this topic
EZ Texting
EZ Texting 10.0
Based on 5 answers
The most important aspect of implementation was selecting a valuable keyword. When we first started using EZ Texting, we were able to grab a simple, easy word to use to connect people to our texts. That proved invaluable in our marketing and selling people on using the service. If we didn't have a good word, I would imagine it wouldn't have been as successful.

Verified User
Director in Other
Religious Institutions Company, 11-50 employeesAlternatives Considered
Attentive
While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. Attentive Mobile has much stronger ROAS with SMS than ManyChat had with Facebook Messenger.
Associate Director of Marketing
MusictodayMarketing & Advertising, 51-200 employees
EZ Texting
Truly, EZ Texting had more features, functionality and a better value proposition for our organization than others in its field. We didn't need a huge platform with a supermarket of features, we only needed limited features that were easy to implement and manage. For us, this platform made the most sense.
General manager
FeazelInsurance, 11-50 employees
Scalability
Attentive
No score
No answers yet
No answers on this topic
EZ Texting
EZ Texting 10.0
Based on 1 answer
We have never had a problem with the system NOT sending out our message.

Verified User
Employee in Customer Service
Religious Institutions Company, 1-10 employeesReturn on Investment
Attentive
- Some clients seeing 50x ROAS (which plateaus eventually)
- All clients making money
Associate Director of Marketing
MusictodayMarketing & Advertising, 51-200 employees
EZ Texting
- Using EZ Texting to remind our drivers to do their safety training each month has increased participation in the training program by 47% over the last year.
- Drivers have communicated that they feel they are more heard due to the reply to the message feature on each text we send out and the manner in which we address any concerns. They may have been hesitant to call into the office in the past about issues but now they are comfortable sending a text.

Verified User
Director in Other
Transportation/Trucking/Railroad Company, 201-500 employees