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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Authorize.net

    Score8 out of 10
    N/AAuthorize.net is a payment gateway software solution offered by Visa featuring secure data processing and fraud protection.

    $25

    monthly gateway

    GoCardless

    Score8.7 out of 10
    N/AGoCardless, from the company of the same name in San Francisco, is a recurring payments platform that integrates with the applications businesses use every day, to give businesses more visibility over payments and saving the time on tasks like payment reconciliation. The vendor states they partner with more than 150 billing and subscription software partners globally, including Xero, Sage, QuickBooks, Zuora and Salesforce.N/A
    Pricing
    Authorize.netGoCardless
    Editions & Modules
    All-in-One Option
    25 & 2.9% + $0.30
    monthly gateway/per transaction
    Payment Gateway Only
    $25
    monthly gateway
    No answers on this topic
    Offerings
    Pricing Offerings
    Authorize.netGoCardless
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Authorize.netGoCardless
    Considered Both Products
    Visa
    No answer on this topic
    GoCardless Ltd
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    19 Answers
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    17 Answers
    90%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    20 Answers
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    13 Answers
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    16 Answers
    100%
    Implementation went as expected
    10 Answers
    Features
    Authorize.netGoCardless
    Payment Gateways
    Comparison of Payment Gateways features of Authorize.net and GoCardless
    Feature
    Authorize.net
    9.0
    1 Ratings
    19% above category average
    GoCardless
    8.4
    2 Ratings
    13% above category average
    Fraud Detection9.01 Ratings6.62 Ratings
    API or SDK9.01 Ratings5.02 Ratings
    Recurring Payment Support9.01 Ratings10.01 Ratings
    Billing and Invoicing Support00 Ratings10.01 Ratings
    Global Support00 Ratings10.01 Ratings
    Payment Form Acceptance00 Ratings8.62 Ratings
    Best Alternatives
    Authorize.netGoCardless
    Small Businesses
    Apple Pay
    Score9.1 out of 10
    Apple Pay
    Score9.1 out of 10
    Medium-sized Companies
    Payoneer
    Score8 out of 10
    Payoneer
    Score8 out of 10
    Enterprises
    Checkout.com
    Score10 out of 10
    Checkout.com
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Authorize.netGoCardless
    Likelihood to Recommend
    8.0
    (31 ratings)
    9.0
    (10 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    9.0
    (3 ratings)
    Support Rating
    5.0
    (1 ratings)
    2.0
    (1 ratings)
    User Testimonials
    Authorize.netGoCardless
    Likelihood to Recommend
    Visa
    Authorize.net is reliable and I feel confident that customers' information is protected. The security protocols used by Authorize.net appear to be as good, and probably better than many credit card payment processors. However, the initial setup process was very difficult. I distinctly recall getting up and running as being very cumbersome and time-consuming. I also was disappointed with how the processing and deposit of payments were not consistent. I distinctly remember regretting the decision to go with Authorize.net. However, as mentioned before, with the time and effort required to get the account set up and running, I refused to go through the process again and try a different provider.
    Incentivized
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    GoCardless Ltd
    We believe GoCardless is the best-in-class solution for global companies who wish to streamline payment processing in many countries, especially when integrating within a company website or supported complementary software. It also works very well for recurring payment situations as it can be very streamlined for recurring & auto-payments. This is NOT a tool for credit card processing, so understand that and consider something like Stripe if credit card integration is your goal. The fees for GoCardless may be highly dependent on the anticipated processing volume and size of your business, so do know that very tiny companies may find the fee structure to be higher. For a US-only business, I'm not sure if GoCardless really would make the most sense outside of specifically for integrating within the software for click-thru payment processing. Where GoCardless shines is when your business operates in many countries and is looking for a seamless solution for your customers that also avoids them paying banking fees.
    Incentivized
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    Pros
    Visa
    • Very smooth workflow to authorizing, capturing, voiding, and refunding charges. This can all be done via API calls, or through their online dashboard.
    • Their AVS settings for validating credit cards are substantial and have been reliable in ensuring that our customers cards are being used safely and properly.
    • Their uptime and response times are very good in general. The only issues we ever have communicating with their services is when our connection quality is compromised.
    Incentivized
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    GoCardless Ltd
    • Real time status of direct debit payments
    • Homepage dashboard is well made and efficiently tracks the payment status
    • GoCardless website supports multiple language
    Incentivized
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    Cons
    Visa
    • The lack of data portability is a big issue for me.
    • Authorize.net uses the same $49.00 gateway setup fee to scam merchants out of money, which is no better than any of the other gateways out there.
    • Their customer service is not up to the mark. You can get stuck if you need any help from their end.
    Incentivized
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    GoCardless Ltd
    • Reduction in fees for customers who use it for large volumes of clients
    • Easier for clients to review their payment plans
    • Payment sooner to our bank account
    Incentivized
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    Likelihood to Renew
    Visa
    Authorize.net has been a useful system for our Chamber. We appreciate the ease of use and access to our Main Frame. Connecting Authorize.net to our system for membership, event and other payment ease has been excellent and we have experienced no problems whatsoever.
    Incentivized
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    GoCardless Ltd
    No answers on this topic
    Usability
    Visa
    Except for some of the back of the house issues with settings the overall usability was great
    Incentivized
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    GoCardless Ltd
    We have had no issues with GoCardless since it was implemented in our new software. The customers are able to sign up with ease. The reporting on the site is very helpful and the site is easy to navigate
    Incentivized
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    Support Rating
    Visa
    I have no experience directly with the support offered by Authorize.Net.
    Incentivized
    Read full review
    GoCardless Ltd
    There is no phone support, email only, and the support is slow coming. The support staff often don't read your support query properly, so you waste time having to re-explain yourself. That is the only downside of this product.
    Incentivized
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    Alternatives Considered
    Visa
    Authorize.net is a reliable and affordable payment processing service that offers more robust security than other services, such as Stripe or PayPal with their monthly fees at $25 dollars month lot of people may be turned off by these high prices but you get what you pay for - protection against fraud in risky transactions so I would recommend using Authorize.net if this matters to your business!
    Incentivized
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    GoCardless Ltd
    It stacks up well against Stripe but I think they serve different purposes. Stripe is better when it comes to integrations, GoCardless is great for recurring payments, particularly for service-based businesses.
    Incentivized
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    Return on Investment
    Visa
    • Lets us charge cards so we can get paid on time, every time.
    • It was very difficult to setup the DocuSign integration the first time, but after we got it setup, it's made the onboarding process very easy. That probably saves about 30 minutes every time we get a new client.
    Incentivized
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    GoCardless Ltd
    • It has helped us to provide alternative payment options to our clients
    • It has helped us to secure regular and timely payments with the minimum of fuss
    Incentivized
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    ScreenShots