What users are saying about
45 Ratings
Top Rated
407 Ratings
45 Ratings
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Score 8.1 out of 100
Top Rated
407 Ratings
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Score 8.5 out of 100

Attribute Ratings

  • Autoklose is rated higher in 1 area: Support Rating
  • HubSpot Sales Hub is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Usability
  • Autoklose and HubSpot Sales Hub are tied in 1 area: Implementation Rating

Likelihood to Recommend

8.1

Autoklose

81%
34 Ratings
8.7

HubSpot Sales Hub

87%
99 Ratings

Likelihood to Renew

9.1

Autoklose

91%
2 Ratings
10.0

HubSpot Sales Hub

100%
6 Ratings

Usability

8.7

Autoklose

87%
31 Ratings
8.8

HubSpot Sales Hub

88%
5 Ratings

Availability

9.1

Autoklose

91%
1 Rating

HubSpot Sales Hub

N/A
0 Ratings

Performance

9.1

Autoklose

91%
1 Rating

HubSpot Sales Hub

N/A
0 Ratings

Support Rating

8.5

Autoklose

85%
31 Ratings
8.3

HubSpot Sales Hub

83%
6 Ratings

In-Person Training

9.1

Autoklose

91%
1 Rating

HubSpot Sales Hub

N/A
0 Ratings

Online Training

9.1

Autoklose

91%
1 Rating

HubSpot Sales Hub

N/A
0 Ratings

Implementation Rating

9.1

Autoklose

91%
2 Ratings
9.1

HubSpot Sales Hub

91%
2 Ratings

Configurability

9.1

Autoklose

91%
1 Rating

HubSpot Sales Hub

N/A
0 Ratings

Ease of integration

9.1

Autoklose

91%
1 Rating

HubSpot Sales Hub

N/A
0 Ratings

Product Scalability

9.1

Autoklose

91%
1 Rating

HubSpot Sales Hub

N/A
0 Ratings

Vendor post-sale

9.1

Autoklose

91%
1 Rating

HubSpot Sales Hub

N/A
0 Ratings

Vendor pre-sale

9.1

Autoklose

91%
1 Rating

HubSpot Sales Hub

N/A
0 Ratings

Likelihood to Recommend

VanillaSoft

If someone only runs a campaign using email and telephone communication, Autoklose is perfect, and I highly recommend it. If someone uses a more diverse set of tools and wants a more complex type of sequence, Autoklose does not allow their users to program communication tools that some other tools and software allow.
Read full review

HubSpot

HubSpot Sales Hub is a versatile, customizable, and
user-friendly tool that enables us to achieve our goal while providing a
best-in-class customer experience in a single location. It is the best at task
management, desktop integration, and contract management. It's easy to forecast
with a sales funnel and track sales development. HubSpot gave us the best
platform to track sales opportunities and customer databases so we could easily
convert leads
Read full review

Pros

VanillaSoft

  • It is helping in editing, managing, and send[ing] out large marketing campaigns.
  • It is easy to handle multiple emails in appropriate sequence.
  • Our company [has been] using this for a very long time. It is one of the perfect email solutions we found for our organization.
  • I have been very much impressed by their support staff.
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HubSpot

  • Automatically collecting clients’ data makes it easy to communicate and solve customer issues that are marketing-related in between projects.
  • Ability to segment our contact directory to send relevant advertising depending on the type of information they like to know about.
  • Customer support is very responsive and makes it easy to navigate through the tools with their help and the guides they provide.
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Cons

VanillaSoft

  • AutoKlose uses your own email, (e.g. Microsoft Outlook), so it runs the risk of exceeding the Microsoft Message Rate Limit, which can be problematic for your Outlook account.
  • Additional throttling limits for the SMTP Authentication protocol are:
  • 30 messages per minute
  • Recipient rate limit of 10,000 recipients per day.
  • Exceeding these limits will cause the following issues:
  • Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
  • Exceeding the per day limit causes the following error message:
  • 554 5.2.0 STOREDRV.Submission.Exception:SubmissionQuotaExceededException.
Read full review

HubSpot

  • DAYS OF THE WEEK/TIME:
  • Few things in Hubspot can be categorized by the DAY OF THE WEEK. It's always just the numbered date. In terms of automating a Sales team where someone gets leads on a specific DAY of the week, "Monday", this could improve. Does that make sense?
  • TICKETS:
  • Maybe it's just me... but after 2 years of using Hubspot, I still don't understand this Ticket structure versus just using TASKS.
  • Again, maybe it's me. We do not use Tickets EVER and I don't see how things would be different if we did.
  • ACTIVITY FEED:
  • This seems to be glitchy and often gives notification of, "Someone Click, Opened" blank... I understand this often happens because more than one person is on that email thread... Could this be fixed that if we do not know who "Someone" is, that instead it at least would list the EMAIL ADDRESS if not the name?
  • CONTACTS PAGE:
  • I love this page, but this has nothing compared to using LISTS. Using the Lists feature is likely the best way to really find a detailed list of clients. I wish the Contacts page was able to have some more Filtering Functionality across other properties such as Deals or Activities as the LISTS feature can do.
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Pricing Details

Autoklose

Starting Price

Editions & Modules

Autoklose editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    HubSpot Sales Hub

    Starting Price

    Editions & Modules

    HubSpot Sales Hub editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      VanillaSoft

      We love it and it works
      Read full review

      HubSpot

      Ease of use, ease of customizability, and ease of 3rd-party integration, especially to LinkedIn Navigator, all play a vital role in our increasing reliance of HubSpot Sales for our growing sales team. Also taking into account the great training and support for HubSpot Sales available from HubSpot, including HubSpot Academy.
      Read full review

      Usability

      VanillaSoft

      Whether it's setting up integrations, creating email campaigns, managing conversations with prospects, Autoklose is a well-designed tool that provides clarity along the way for users to find their bearings, and understand what to do. The help documentation is excellent, the support is great, but the tool is built in a way that simply makes sense when you're using it.
      Read full review

      HubSpot

      Since we launched HubSpot Sales Hub into our organisation's tech stack, we've experienced a smooth transition and implementation process for those using this solution. The ease of use and the interface experience is amazing and that was a main priority for us in the purchasing phase. So far, we've been nothing but very happy with the support, implementation, and ongoing development of our sales team adapting to the solution. Highly recommend it for usability and functionality!
      Read full review

      Reliability and Availability

      VanillaSoft

      We have really had no issues.
      Read full review

      HubSpot

      No answers on this topic

      Performance

      VanillaSoft

      Always loads fast.
      Read full review

      HubSpot

      No answers on this topic

      Support Rating

      VanillaSoft

      Our Autoklose rep is amazing! Jelena has always gotten back to us within 24 hours, despite living on a different continent. She is completely proficient with the tool and is usually able to answer our questions with a brief email or short virtual meeting.
      Read full review

      HubSpot

      Oh my goodness HubSpot Support is just amazing. I submitted a question/issue to them yesterday and by this morning I had this response:
      "Hi Stephanie, I hope this finds you well and thanks so much for your patience while I was working to update the extension with my team. We were actually able to push through an update yesterday afternoon which set the default lifecycle stage to lead in the sidebar. If you take a look now, that should be in place. If it has not updated yet, I would recommend uninstalling and re-installing the sales extension so an updated version and be pushed through. Again, I want to say that I sincerely appreciate that you took the time to reach out to us and help us iron this out. HubSpot really values constructive feedback with real use-case backing to help push it along. So, thank you!"
      Read full review

      In-Person Training

      VanillaSoft

      Jelena is amazing! Very knowledgable. Great instructor.
      Read full review

      HubSpot

      No answers on this topic

      Online Training

      VanillaSoft

      Jelena is fantastic. She always responds to emails immediately.
      Read full review

      HubSpot

      No answers on this topic

      Implementation Rating

      VanillaSoft

      It is extremely easy to implement and start using right away
      Read full review

      HubSpot

      It was not only SUPER easy to implement, we had some amazing support from HubSpot. They scheduled a call to go over each individual tool with our team and provided guidance and best practices plus answered any questions are new users had. It was wonderful and really helped them get started confidently
      Read full review

      Alternatives Considered

      VanillaSoft

      I think that I have already said it, Autoklose has much better support and is really quick to set up and use compared with any of the other systems that I have used over the years.
      Read full review

      HubSpot

      We have tried a few for a few days but the one we used for the longest time was Pipedrive. I loved Pipedrive because they have a lot of advanced functionalities and the cost was less than HubSpot. We were able to automatize our email follow-ups and they have a great design where they use a lot of colors to differentiate between if a deal is hot, warm, cold or red, green-yellow (traffic light kind of system) to know if there are action items in the deal or if the deal is idle and needs an interaction. We changed to HubSpot because we were impressed but the number of functionalities and the great reports and analytics that you can get out of the system but in the end a lot of functionalities that we wanted to use we had to make a decision if we wanted to pay more or do more manual work in order to maintain HubSpot. Another thing to keep in mind is Pipedrive offers an unlimited number of contact storage whereas HubSpot gives you 2000 contacts free and if you want to have more you have to pay an additional cost.
      Read full review

      Scalability

      VanillaSoft

      It's expensive to have a single seat for each salesperson, so the alias feature will be the perfect addition to this product.
      Read full review

      HubSpot

      No answers on this topic

      Return on Investment

      VanillaSoft

      • I feel the increased prospect engagement and business opportunities created supported the cost. In my industry 1 customer can support positive ROI.
      • I saw an overall increase in mass emailing effectiveness and we were able to automate majority of our campaigns which increased productivity for marketing & sales.
      Read full review

      HubSpot

      • We are able to consistently hit our outreach goals every week of 160 emails per SDR and BD. Sending 160 emails used to take us about 20 hours / SDR / week, and now it takes about 5-7 hours / SDR / week, based on the Sales tools.
      • We've gotten to within 75% accuracy on our sales forecasts by analyzing our Hubspot reports, and better understanding the predictability of our revenue.
      • We have saved hundreds of hours in sales training by onboarding new SDRs and BDs using Hubspot's templates and sequences.
      Read full review

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