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Barracuda Email Protection vs. KnowBe4 Security Awareness Training

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Barracuda Email Protection

    Score8.7 out of 10
    N/ABarracuda Email Protection is an email security solution that uses machine learning to provide protection against threats. It combines email gateway defenses and API-based inbox defense to prevent attacks, respond to threats in real time, and secure Microsoft 365 data.N/A

    KnowBe4 Security Awareness Training

    Score9 out of 10
    N/AKnowBe4 is a security awareness and compliance training and simulated social engineering product. It is used by organizations worldwide to strengthen their security culture and reduce risk. The product includes a comprehensive suite of awareness and compliance training, real-time user coaching, AI-powered simulated social engineering, crowdsourced anti-phishing defense and an AI suite that enhances risk management through personalized training and automation. With…

    $2.79

    per seat

    Pricing
    Barracuda Email ProtectionKnowBe4 Security Awareness Training
    Editions & Modules
    No answers on this topic
    SAT Advanced 501-1000 Monthly Pricing 3 Year
    $2.79
    per seat
    SAT Advanced 251-500 Monthly Pricing 3 Year
    $2.96
    per seat
    SAT Advanced 101-250 Monthly Pricing 3 Year
    $3.19
    per seat
    SAT Advanced 51-100 Monthly Pricing 3 Year
    $3.40
    per seat
    SAT Advanced 25-50 Monthly Pricing 3 Year
    $3.75
    per seat
    Offerings
    Pricing Offerings
    Barracuda Email ProtectionKnowBe4 Security Awareness Training
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Pricing listed is for SAT Advanced. Other levels available. For organizations with over 1,000 seats, get a quote.
    More Pricing Information
    Community Pulse
    Barracuda Email ProtectionKnowBe4 Security Awareness Training
    Considered Both Products
    Barracuda Networks Inc.
    Chose Barracuda Email Protection
    We really didn't evaluate any other products. We considered using the filtering features that come with our Office 365 subscription, but just didn't feel it was sufficient protection for our business. Being a medical clinic, we felt like we needed to implement the best …
    Incentivized
    KnowBe4
    Chose KnowBe4 Security Awareness Training
    also use the Barracuda phish line for simulation testing - but KnowBe4 Security Awareness Training is much easier to use and in my opinion much more advanced.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    Only upside was the training videos were very well received. Other than that, phishing training, phishing reporting, user management, user risk measurements/profiling and tie-ins to email's being reported (e.g. PhishER) were greatly lacking.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    Other providers had stale content and a small library to choose from and did not integrate training. KnowBe4 is lightyears ahead of these other providers.
    Incentivized
    Key User Insights
    Would buy again
    92%
    Would buy again
    54 Answers
    98%
    Would buy again
    679 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    53 Answers
    99%
    Delivers good value for the price
    645 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    56 Answers
    99%
    Happy with the feature set
    685 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    39 Answers
    96%
    Lived up to sales and marketing promises
    537 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    49 Answers
    97%
    Implementation went as expected
    578 Answers
    Features
    Barracuda Email ProtectionKnowBe4 Security Awareness Training
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Barracuda Email Protection and KnowBe4 Security Awareness Training
    Feature
    Barracuda Email Protection
    8.8
    19 Ratings
    4% above category average
    KnowBe4 Security Awareness Training
    -
    Ratings
    Anti-malware9.319 Ratings00 Ratings
    Customizability8.418 Ratings00 Ratings
    Data Loss Protection7.415 Ratings00 Ratings
    Threat Detection8.819 Ratings00 Ratings
    Sandboxing9.014 Ratings00 Ratings
    End-to-End Encryption10.014 Ratings00 Ratings
    Management Tools8.619 Ratings00 Ratings
    Security
    Comparison of Security features of Barracuda Email Protection and KnowBe4 Security Awareness Training
    Feature
    Barracuda Email Protection
    -
    Ratings
    KnowBe4 Security Awareness Training
    8.7
    355 Ratings
    0% above category average
    Single sign-on capability00 Ratings8.7317 Ratings
    Role-based user permissions00 Ratings8.6343 Ratings
    Security Awareness Training
    Comparison of Security Awareness Training features of Barracuda Email Protection and KnowBe4 Security Awareness Training
    Feature
    Barracuda Email Protection
    -
    Ratings
    KnowBe4 Security Awareness Training
    8.2
    387 Ratings
    4% below category average
    Training Content Library00 Ratings8.4384 Ratings
    Multilingual Training Content00 Ratings8.5220 Ratings
    Training Gamification00 Ratings7.6321 Ratings
    Industry-Specific Security Training00 Ratings7.7339 Ratings
    Individualized Security Training Plans00 Ratings8.0329 Ratings
    Phishing Simulations00 Ratings9.1382 Ratings
    Security Reporting00 Ratings8.6372 Ratings
    Integration with Security Tech Stack00 Ratings8.1224 Ratings
    Best Alternatives
    Barracuda Email ProtectionKnowBe4 Security Awareness Training
    Small Businesses
    Zoho Mail
    Score9.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Sophos Email
    Score9 out of 10
    Hoxhunt
    Score8.9 out of 10
    Enterprises
    Microsoft Exchange
    Score8.7 out of 10
    Proofpoint Security Awareness Training
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Barracuda Email ProtectionKnowBe4 Security Awareness Training
    Likelihood to Recommend
    9.2
    (59 ratings)
    9.0
    (732 ratings)
    Likelihood to Renew
    7.3
    (3 ratings)
    9.9
    (57 ratings)
    Usability
    9.3
    (12 ratings)
    9.1
    (220 ratings)
    Availability
    -
    (0 ratings)
    8.3
    (21 ratings)
    Performance
    -
    (0 ratings)
    7.8
    (22 ratings)
    Support Rating
    7.4
    (12 ratings)
    7.5
    (261 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (6 ratings)
    Online Training
    -
    (0 ratings)
    9.5
    (17 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    7.8
    (25 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (17 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.1
    (39 ratings)
    Ease of integration
    -
    (0 ratings)
    7.1
    (9 ratings)
    Product Scalability
    -
    (0 ratings)
    8.8
    (22 ratings)
    Professional Services
    -
    (0 ratings)
    8.9
    (12 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.3
    (18 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.3
    (17 ratings)
    User Testimonials
    Barracuda Email ProtectionKnowBe4 Security Awareness Training
    Likelihood to Recommend
    Barracuda Networks Inc.
    I would definitely recommend it due to the decent pricing. I wish the MS built-in M365 tools were better, but Barracuda does a good job of taking their place. For industries that need DLP on their email, like healthcare, banking, and education, Barracuda provides a reliable product for a good cost. The additional services you get, malware/AV filtering, URL filtering, spam protection, business continuity, those are all icing on the cake. The only issues we've ever really had with them is that it will sometimes take a back/forth string of emails and decide randomly to encrypt it, so what was a flowing benign conversation is now locked behind a wall for recipients. As the sender, you have no idea when it's going to decide to do this and have to remember to tag emails with a decrypt tag long before it happens or face the consequences
    Incentivized
    Read full review
    KnowBe4
    I think the most important factor is that our risk has decreased significantly among staff. Our staff is well below the industry (Education) benchmark in terms of users that are "prone to phishing". We also have multiple instances over the years where employees have stopped real efforts to access data illegally or an attempt to take funds from our institution
    Incentivized
    Read full review
    Pros
    Barracuda Networks Inc.
    • Barracuda Essentials Spam Filtering works and it is very easy to add or remove senders from the Spam filter lists.
    • Barracuda Essentials provides excellent protection from Phishing and other Malware.
    • Barracuda Essentials email encryption is so easy to use and easy to setup. Our users love it.
    Incentivized
    Read full review
    KnowBe4
    • Phish tests can be set to various difficulty levels as staff becomes more knowledgeable in catching phish emails.
    • Automated phish tests and training save a lot of admin time. The product can also test for phone and USB stick practices.
    • The phish alert button in Outlook, along with PhishER and PhishFlip allow easy managing and response to actual phishing emails.
    • The interactive training is well designed to cover all types of phishing and safe email and phone behavior.
    Incentivized
    Read full review
    Cons
    Barracuda Networks Inc.
    • The product is pretty solid so I am not sure how it can be improved. One thing I noticed recently, I am not getting the emails back from Sentinel when I send in a "miss". Used to be I got an email back saying "sorry we missed this, we are improving." That does happen anymore, so I am assuming that when I send a miss, the AI is getting better.
    • I would expand this to cover all kinds of email fraud like ransomware and spam rather than creating another product.
    Read full review
    KnowBe4
    • Many items in the library aren't applicable to our use case, and it's sometimes difficult to filter out what I'm looking for.
    • I don't love the training dashboard, but maybe that's just a "me" thing.
    • Setting up groups can be tedious.
    Incentivized
    Read full review
    Likelihood to Renew
    Barracuda Networks Inc.
    Although cost competitive, we still feel like we are not digging deep enough to train our staff. We have little to no way other than digging through reports that have not proven to be adequately documented (hey you, Barracuda campaign reports) to identify and require users to take more training who have not passed their requirements.
    Incentivized
    Read full review
    KnowBe4
    No question, KnowBe4 Security Awareness Training is a great value to our organization. Properly training our users in the proper use of email and how to be aware of possible dangerous emails is incredibly important now. Also, training users in the best practices for phone calls, as well as internet browsing can prevent data or information from being stolen or exposed. Users have even benefited when using their personal devices as a result of the trainings they have received at work.
    Incentivized
    Read full review
    Usability
    Barracuda Networks Inc.
    Regarding usability, we like it to be an easy solution to implement and configure on the server. Routine backups are made frequently and reports are issued for control and analysis by information security teams. It has great integration with the cloud and encryption.
    Incentivized
    Read full review
    KnowBe4
    The training videos we have access to are high quality, and provide a wide variety. The Inside Man videos has a cult following within our organization, and has driven a much greater interest in security awareness. And KB4's willingness to negotiate pricing for us as a nonprofit has been very valuable to us as well.
    Incentivized
    Read full review
    Reliability and Availability
    Barracuda Networks Inc.
    No answers on this topic
    KnowBe4
    There have only been a handful of outages in the 2 years we have had the product. Even during those instances, parts of the system were still operational
    Incentivized
    Read full review
    Performance
    Barracuda Networks Inc.
    No answers on this topic
    KnowBe4
    Pages load quickly, filter/sort quickly, and don't slow down or freeze. Everything is smooth and very easy to use. There are a places in the UI where you can forget how to get there, but other than that everything is great. We have had no issues using any part of the website.
    Incentivized
    Read full review
    Support Rating
    Barracuda Networks Inc.
    I have not had to use customer support yet which goes to show the effectiveness of the program. It also shows how easy the program is to use for the average person with no experience using this type of program. Our IT department also does a great job at teaching us to detect emails with malware that in combination with this software issues rarely arise even though we have over 500 employees.
    Incentivized
    Read full review
    KnowBe4
    Tech prod support is great! I did have to ask for a new customer success rep, needed a more experienced person to match my 12 years of experience running Cybersec training programs. Would suggest that more matching of rep level of knowledge to client level knowledge would help.
    Incentivized
    Read full review
    In-Person Training
    Barracuda Networks Inc.
    No answers on this topic
    KnowBe4
    Helpful and knowledgeable account managers have helped us navigate and use the system to our full potential
    Incentivized
    Read full review
    Online Training
    Barracuda Networks Inc.
    No answers on this topic
    KnowBe4
    confusing question. I inherited this application so I didnt get any formal training other than the person who was leaving. The CSM provided some later on when I asked in a zoom call
    Read full review
    Implementation Rating
    Barracuda Networks Inc.
    It was "stupid easy" from the technical side.
    Read full review
    KnowBe4
    The implementation went really well and KnowBe4 was there the whole time on setup to make sure things were setup correctly. The only thing we had to figure out on our own was to script users automatically being added to security groups. So that when they sync to knowBe4 from AD they are placed into the same/correct groups.
    Incentivized
    Read full review
    Alternatives Considered
    Barracuda Networks Inc.
    We have used several email solutions over the years, some were bought and killed off by larger companies. Barracuda Email Protection offers a very complete solution and has all the tools that we were looking for, and our MSP offered it.
    Incentivized
    Read full review
    KnowBe4
    KnowBe4 offered a significantly more favorable cost-benefit ratio compared to other solutions. Its seamless integration with our existing infrastructure—particularly Active Directory and email systems—was the most compatible with our operational and security requirements.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Barracuda Networks Inc.
    No answers on this topic
    KnowBe4
    I was not involved in the pricing, billing or contract terms.
    Incentivized
    Read full review
    Scalability
    Barracuda Networks Inc.
    No answers on this topic
    KnowBe4
    The product scales greatly. As long as you upgrade the license to support the number of users you are needing, adding in those new users is easy. Also getting those users set up with trainings/campaigns is very easy as well
    Incentivized
    Read full review
    Professional Services
    Barracuda Networks Inc.
    No answers on this topic
    KnowBe4
    The team was great to work with and took their time to ensure that we knew what we were doing with the product and that it was set up to meet the specific needs of our organization. This wasn't just a cookie-cutter deployment, but rather they focused specifically on our needs.
    Incentivized
    Read full review
    Return on Investment
    Barracuda Networks Inc.
    • This tool was supplied free with out Email Security, so its come at no cost
    • This tool has helped us meet requirements by our insurance to train users on the risks of phishing
    • However, the dated interface slows down what should be seamless adoption
    Incentivized
    Read full review
    KnowBe4
    • There is really no way one can make all the needed trainings with in house resources anymore! The cost for this would be way way more than that of any platform!
    • There is no way to even calculate the damage a company would suffer in case of a cybersecurity breach! So the cost for the use of the KnowBe4 Security Awareness Training platform if minimal compared to that of a possible breach!
    • The cost of creating content for security awareness training is no longer realistic for a company. This is really no option, and it is in no way comparable to the cost of access to the training material available in the KnowBe4 Security Awareness Training platform. Also the training content needs to be constantly updated!
    Incentivized
    Read full review
    ScreenShots

    KnowBe4 Security Awareness Training Screenshots

    Screenshot of The Phishing Dashboard. This displays how end users are doing at-a-glance and in comparison to peers across industries with Industry Benchmarking.Screenshot of KnowBe4's partners, including The Security Awareness Company, Popcorn Training, exploqii, Twist & Shout, El Pescador, CLTRe, Saya University, and MediaPRO. Together, they create security awareness training content available in the ModStore.Screenshot of A security training quiz question showing "Security Moments Series: Spot the Bad Link" asking what Lisa should do when receiving an unexpected email with an HTML attachment, with three answer options and Submit/Cancel buttons.Screenshot of The AIDA Phishing Template Generator interface, which displays a customizable phishing simulation tool with template setup options on the left and a preview of a generated "Annual Bonus Announcement" email featuring a QR code attack vector on the right.Screenshot of The AIDA Configure Training interface, which displays settings for personalized remedial phishing training, including user enrollment options, completion timeframes, knowledge refresher schedules, and notification preferences, with an "Activate Remedial Training" button to implement the configuration.