Basecamp vs. Conga CLM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Basecamp
Score 8.7 out of 10
N/A
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$15
per month per user
Conga CLM
Score 8.8 out of 10
N/A
Conga CLM (formerly Conga Contracts, or Novatus) is a contract management software solution built around features such as contract creation, automated notifications, and approval and workflows.N/A
Pricing
BasecampConga CLM
Editions & Modules
Basecamp Plus
$15
per month per user
Basecamp Pro Unlimited
$299
per month (billed annually)
Basecamp Free
Free
Limited Capabilities
No answers on this topic
Offerings
Pricing Offerings
BasecampConga CLM
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsConga offers customized pricing for their CLM product. The pricing prioritizes: Business needs Commitment to partnership Flexibility Budget alignment Competitive pricing Transparency
More Pricing Information
Community Pulse
BasecampConga CLM
Features
BasecampConga CLM
Project Management
Comparison of Project Management features of Product A and Product B
Basecamp
8.8
124 Ratings
13% above category average
Conga CLM
-
Ratings
Task Management9.3123 Ratings00 Ratings
Resource Management9.1103 Ratings00 Ratings
Gantt Charts6.743 Ratings00 Ratings
Scheduling8.599 Ratings00 Ratings
Workflow Automation8.572 Ratings00 Ratings
Team Collaboration9.7123 Ratings00 Ratings
Support for Agile Methodology9.351 Ratings00 Ratings
Support for Waterfall Methodology8.748 Ratings00 Ratings
Document Management9.6115 Ratings00 Ratings
Email integration8.4101 Ratings00 Ratings
Mobile Access8.9100 Ratings00 Ratings
Timesheet Tracking9.248 Ratings00 Ratings
Change request and Case Management9.458 Ratings00 Ratings
Budget and Expense Management8.342 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Basecamp
8.0
42 Ratings
3% above category average
Conga CLM
-
Ratings
Quotes/estimates10.030 Ratings00 Ratings
Invoicing10.026 Ratings00 Ratings
Project & financial reporting8.034 Ratings00 Ratings
Integration with accounting software4.028 Ratings00 Ratings
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
Basecamp
-
Ratings
Conga CLM
8.5
116 Ratings
5% above category average
Contract creation00 Ratings8.9113 Ratings
Contract templates00 Ratings8.7108 Ratings
Clause library/saved fields00 Ratings8.7102 Ratings
Guided logic00 Ratings7.689 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
Basecamp
-
Ratings
Conga CLM
8.2
106 Ratings
1% above category average
Contract sharing00 Ratings8.498 Ratings
Contract editing00 Ratings8.598 Ratings
Collaborating on contracts00 Ratings8.292 Ratings
MS Word plug-in00 Ratings7.994 Ratings
Approval process00 Ratings8.195 Ratings
Interdepartmental workflows00 Ratings8.089 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
Basecamp
-
Ratings
Conga CLM
8.7
105 Ratings
5% above category average
Contract database00 Ratings8.699 Ratings
Contract search00 Ratings8.499 Ratings
Contract milestone reminders & alerts00 Ratings8.395 Ratings
Custom contract reports00 Ratings8.397 Ratings
Tracking contract status00 Ratings8.698 Ratings
Compliance check00 Ratings8.580 Ratings
Contract Management
Comparison of Contract Management features of Product A and Product B
Basecamp
-
Ratings
Conga CLM
8.3
78 Ratings
5% above category average
Contract Storage00 Ratings8.776 Ratings
Advanced Search and Filtering00 Ratings8.471 Ratings
Customizable Contract Templates00 Ratings8.272 Ratings
Workflow Acceleration00 Ratings7.867 Ratings
E-Signatures00 Ratings8.467 Ratings
Reminders and Alerts00 Ratings8.170 Ratings
Analytics and Reporting00 Ratings8.571 Ratings
Integration with other Systems00 Ratings8.067 Ratings
Best Alternatives
BasecampConga CLM
Small Businesses
Stackby
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Score 9.0 out of 10
airSlate WorkFlow
airSlate WorkFlow
Score 9.9 out of 10
Medium-sized Companies
InEight
InEight
Score 8.5 out of 10
PandaDoc
PandaDoc
Score 8.7 out of 10
Enterprises
InEight
InEight
Score 8.5 out of 10
DocuSign CLM
DocuSign CLM
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BasecampConga CLM
Likelihood to Recommend
9.8
(150 ratings)
8.7
(76 ratings)
Likelihood to Renew
10.0
(26 ratings)
8.8
(3 ratings)
Usability
9.3
(20 ratings)
8.1
(5 ratings)
Availability
10.0
(5 ratings)
8.2
(2 ratings)
Performance
7.3
(4 ratings)
9.1
(2 ratings)
Support Rating
8.8
(28 ratings)
9.1
(4 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Online Training
5.0
(1 ratings)
9.1
(2 ratings)
Implementation Rating
7.7
(4 ratings)
9.1
(2 ratings)
Configurability
8.0
(1 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
-
(0 ratings)
3.7
(2 ratings)
Professional Services
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
BasecampConga CLM
Likelihood to Recommend
37 Signals
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Read full review
Conga
And I mean that wholeheartedly, only because my experience has been so wonderful, and one of the things that I was warned against moving to Conga CLM was support. "Oh, their support's not that great." Absolutely wrong. I have received nothing but top-notch service support and there have been a lot of service requests for me only because of my gap in knowledge and every single person, one person in particular, always was jumped right in, very quick to respond, didn't just throw a knowledge article at me, actually said, "Hey, let's get on a Zoom together. Let's figure out what the issue is, and let's figure out what the solution is. " And it's that game changer for me. I'm very big on customer service, and Conga's support staff is amazing. I give a 12 on that. The product itself is just easy, and the team loves it. It works great. I work directly with sales, and we're actually wanting to get more of our documents into Conga CLM. Right now, we just have our master service agreement and some of our order forms, but we have other amendments and addendums and other business lines that we're trying to get into the system. It's just finding time.
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Pros
37 Signals
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Read full review
Conga
  • Contract Management is the biggest selling point. With Conga CLM, it's easy to search, audit, and reference documents.
  • Syncs beautifully with Salesforce (and some others), so contracts and customer data stay connected. Saves time and reduces manual work.
  • Live dashboards let you track contract statuses without having to dig through emails or call someone.
Read full review
Cons
37 Signals
  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Read full review
Conga
  • X-author for Word can be improved as it does not maintain a stable connection and the org gets disconnected frequently.
  • It does not support grandparent relationship for merge field population.
  • A separate package needs to be installed for the integration of CPQ and CLM tools from Conga.
Read full review
Likelihood to Renew
37 Signals
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
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Conga
Simple and easy to use for the legal team to creates contracts in Salesforce and with the help of conga contract attaches the different clauses through the bundle and sends them for negotiation and for signature. This is the primary work they do from Conga contracts. We had solution which is build using conga contracts, conga composer and conga sign
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Usability
37 Signals
It is easy to use, even for clients who have no experience with the platform. It can only get a little cumbersome to ensure that a client can't see certain documents you might want to keep in the Docs & Files folders. And sometimes, getting a client to actually use an unfamiliar platform can be a challenge.
Read full review
Conga
I would give it a 10 because it's easy. The way that we've set it up and the process, you know, when you're working with a sales team, which is what I work with, they need something easy to learn and quick because they need to concentrate on making sales. So you got to give them that. And that's exactly what Conga CLM has offered to us, a very easy platform that they can get their contracts out the door, we can get to clients and then they can move on to their next sale.
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Reliability and Availability
37 Signals
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Read full review
Conga
Conga CLM’s availability has been solid in my experience as for a logistics company like ours that needs access across time zones and departments, Conga CLM is a great solution.
Read full review
Performance
37 Signals
No answers on this topic
Conga
Conga CLM performs reliably across our organization. It handles large volumes of contracts without lag, keeps workflows flowing smoothly, and processes automation tasks efficiently. The system remains responsive, even during busy days, no performance lag.
Read full review
Support Rating
37 Signals
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Read full review
Conga
Very very difficult to get support. The support team is great for simple, general questions. If we ran into anything complex, we usually would figure it out before they could help us. We often were bounced around from rep to rep
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In-Person Training
37 Signals
No answers on this topic
Conga
Conga University is very well made. Loved it!
Read full review
Online Training
37 Signals
No answers on this topic
Conga
Conga University is the best! loved it. The courses are very well designed which makes learning easy and great. I have taken courses for conga contracts, composer, conga sign, and conga batch. Courses are beneficial if you want to implement Conga products for your clients or for your organization. Highly recommended to sign up for Conga university and start learning
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Implementation Rating
37 Signals
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
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Conga
The process involved Salesforce object creation and fields with installing conga contracts and conga composer and setting up security for the users
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Alternatives Considered
37 Signals
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Read full review
Conga
Conga CLM capabilities and speed is very good compared to other CLM solutions and also scalable and easy to configure and manage the enhancements. Conga CLm is also great for multiple verticals and users from various departments can easily adopt to the CLM applications or tool. The eas of use is also a factor
Read full review
Scalability
37 Signals
No answers on this topic
Conga
Based on my experience using Conga CLM across a growing logistics operation with varied departments, I’d confidently rate its overall scalability a 9 out of 10. Provides multi site support, has proven ready for the long haul and provides a secure environment.
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Return on Investment
37 Signals
  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Read full review
Conga
  • The time saved for our Legal team to generate and go through redlining for customers allows us to process the create the multitude of contracts that come through the system daily quickly and correctly.
  • Sales is able to get accurate information relatively quickly and get contracts in customers hands faster due to the tools available. This provides our business a much more sustainable and quick ability to grow.
Read full review
ScreenShots

Conga CLM Screenshots

Screenshot of Salesforce Contract CreationScreenshot of CLM DashboardScreenshot of CLM AnalyticsScreenshot of Conversation AI Agent