Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BigCommerce
Score 7.8 out of 10
Small Businesses (1-50 employees)
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
$39
per month
inkFrog
Score 5.9 out of 10
N/A
inkFrog headquartered in Phoenix provides auction management and ecommerce listing software for vendors selling through major ecommerce platforms (e.g. Amazon, eBay, etc.).
$11
per month 300 listings
Laravel PHP Framework
Score 9.8 out of 10
N/A
Laravel is a free, open source web application PHP framework.N/A
Pricing
BigCommerceinkFrogLaravel PHP Framework
Editions & Modules
Standard
$39
per month
Plus
$105
per month
Pro
$399
per month
Enterprise
Custom
per month
Free
$0
10 listings
Small
$11
per month 300 listings
Basic
$19
per month 1500 listings
Professional
$29
per month Unlimited listings
Entrepreneur
$49
per month Unlimited listings
Premium
$79
per month Unlimited listings
No answers on this topic
Offerings
Pricing Offerings
BigCommerceinkFrogLaravel PHP Framework
Free Trial
YesNoNo
Free/Freemium Version
NoYesNo
Premium Consulting/Integration Services
YesNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsA discount is offered for annual billing.
More Pricing Information
Community Pulse
BigCommerceinkFrogLaravel PHP Framework
Considered Multiple Products
BigCommerce
Chose BigCommerce
BigCommerce is fully hosted SaaS product which handles the security, performance and upgrades whereas others need my intervention. It has strong built in B2B features that may be lacked in other platforms such as WooCommerce. It has strong APIs and ecosystem of integration …
inkFrog
Chose inkFrog
We looked at Sellbrite. We really liked Sellbrite in view of its glowing reviews and integration with Etsy. However we didn't fully trial the program so I am not able to comment here more than to say that Inkfrog is by far the most economical option. We currently pay around $10 …
Chose inkFrog
We used to use the eBay store and turbolister in the past for our eBay listings. InkFrog stacks much better than just the basic eBay store, which opened up our business to save a large amount of time as our eBay store keeps growing. We have also used quite a few other inventory …
Laravel PHP Framework
Features
BigCommerceinkFrogLaravel PHP Framework
Online Storefront
Comparison of Online Storefront features of Product A and Product B
BigCommerce
7.1
445 Ratings
9% below category average
inkFrog
8.3
3 Ratings
7% above category average
Laravel PHP Framework
-
Ratings
Product catalog & listings7.8441 Ratings9.02 Ratings00 Ratings
Product management7.6438 Ratings6.53 Ratings00 Ratings
Bulk product upload7.2337 Ratings8.73 Ratings00 Ratings
Branding6.9387 Ratings9.01 Ratings00 Ratings
Mobile storefront7.5427 Ratings9.62 Ratings00 Ratings
Product variations6.9414 Ratings5.53 Ratings00 Ratings
Website integration7.5367 Ratings7.43 Ratings00 Ratings
Visual customization6.6430 Ratings8.73 Ratings00 Ratings
CMS6.5320 Ratings10.01 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
BigCommerce
7.5
430 Ratings
2% below category average
inkFrog
9.0
1 Ratings
17% above category average
Laravel PHP Framework
-
Ratings
Abandoned cart recovery7.4387 Ratings00 Ratings00 Ratings
Checkout user experience7.5425 Ratings9.01 Ratings00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
BigCommerce
7.8
426 Ratings
6% below category average
inkFrog
9.4
2 Ratings
12% above category average
Laravel PHP Framework
-
Ratings
eCommerce security7.8426 Ratings9.42 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
BigCommerce
7.1
431 Ratings
8% below category average
inkFrog
7.8
2 Ratings
2% above category average
Laravel PHP Framework
-
Ratings
Promotions & discounts7.2407 Ratings5.42 Ratings00 Ratings
Personalized recommendations6.6338 Ratings9.01 Ratings00 Ratings
SEO7.4401 Ratings9.01 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
BigCommerce
7.4
436 Ratings
8% below category average
inkFrog
6.4
3 Ratings
22% below category average
Laravel PHP Framework
-
Ratings
Multi-site management8.0207 Ratings5.01 Ratings00 Ratings
Order processing8.0415 Ratings4.73 Ratings00 Ratings
Inventory management7.8368 Ratings5.23 Ratings00 Ratings
Shipping6.7376 Ratings7.03 Ratings00 Ratings
Custom functionality6.6371 Ratings10.02 Ratings00 Ratings
Best Alternatives
BigCommerceinkFrogLaravel PHP Framework
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
CodeIgniter
CodeIgniter
Score 10.0 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 8.9 out of 10
Shopify Plus
Shopify Plus
Score 8.9 out of 10
Symfony
Symfony
Score 10.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
BigCommerceinkFrogLaravel PHP Framework
Likelihood to Recommend
8.2
(458 ratings)
5.9
(3 ratings)
7.7
(17 ratings)
Likelihood to Renew
10.0
(54 ratings)
-
(0 ratings)
8.0
(1 ratings)
Usability
10.0
(28 ratings)
-
(0 ratings)
-
(0 ratings)
Availability
8.3
(6 ratings)
-
(0 ratings)
-
(0 ratings)
Performance
8.3
(6 ratings)
-
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(28 ratings)
-
(0 ratings)
-
(0 ratings)
Online Training
8.2
(3 ratings)
-
(0 ratings)
-
(0 ratings)
Implementation Rating
9.2
(15 ratings)
-
(0 ratings)
-
(0 ratings)
Configurability
8.3
(4 ratings)
-
(0 ratings)
-
(0 ratings)
Ease of integration
8.2
(4 ratings)
-
(0 ratings)
-
(0 ratings)
Product Scalability
7.9
(362 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(3 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(3 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
BigCommerceinkFrogLaravel PHP Framework
Likelihood to Recommend
Commerce.com
BigCommerce is really well suited for someone who wants to get selling quickly, but may not have endless developer experience, or even web design experience for that matter. Their templates, even the free ones, are very attractive and supported by tons of third party apps. I think the only times it is not a slam dunk recommendation would be if someone is dead set on using another solution like Shopify, or if they are not looking for an ecommerce site and more of a flat website, this would be overkill.
Read full review
inkFrog, Inc.
Inkfrog is a useful upload tool for adding stock from your website to eBay and now also to Amazon, although we don't sell via the latter and we only list to eBay UK. I think it works better as an upload tool than an all-in-one eBay shop management tool and some tasks are easier to do directly on eBay itself. eBay also offers insights - such as offering trending prices - that Inkfrog doesn't. However it is useful in terms of being able to bulk adjust item pricing to include the cost of eBay selling fees. Inkfrog is probably ideal if you have a recognisable product to sell - with our offering it struggles with mapping shop categories (we use lots of sub and sub-sub-categories). Certain listing capabilities cannot be reproduced, such as quantity discounts, and I've never got to grips with mapping products with options and variations, so a lot is left out of our full inventory. Ultimately you will still need to find some time in your day to manage your eBay store - Inkfrog is not 100% reliable sometimes. Inkfrog will also take some of your time and a lot of patience, but ultimately is a huge timesaver for uploading products so it is worthwhile.
Read full review
Open Source
I would say that Laravel is not a suitable framework for high-frequency, high-volume, real-time interaction or processing millions of records in batch operations. It shines for standard database web applications (CRUD, Admin Panels, etc.) and is a fantastic multi-developer framework.
Read full review
Pros
Commerce.com
  • We really appreciate how easy it is to add products, and variants of products.
  • The integrated site analytics is pretty slick and tells us how our customers are utilizing our site/allows us to recognize trends.
  • Adding sales badges is a breeze and allows us to target specific items for sale to market!
Read full review
inkFrog, Inc.
  • inkFrog handles product variants really well. Their platform pulls the SKUs and information directly from BigCommerce and then lets me easily customize each variant with different pictures which is really helpful.
  • It also makes adding multiple listings very easy. Since it imports the item specifics and description directly from BigCommerce I don't have to go through each listing one by one and I can just bulk upload our products onto eBay.
  • inkFrog also lets me set different templates for shipping, or profiles from different items and then I can apply those in bulk to items which saves a huge amount of time since I don't have to go through every item and change specifics.
Read full review
Open Source
  • Laravel utilizes the best possible PHP standards and coding practices.
  • Laravel uses many widely-accepted community libraries and builds upon them, rather than re-inventing everything.
  • Laravel has many components available from the community and is extremely easy to build custom components for, either with custom code or by integrating existing third-party PHP libraries.
  • Laravel is flexible enough to power pretty much any kind of application I can imagine.
Read full review
Cons
Commerce.com
  • In my experience, customer support FAILS terribly in knowledge of getting a BC site live
  • In my experience, the back side/ dashboard is very archaic compared to Volusion, will add hours of work to your week.
  • In my experience, pretty much anything you NEED is done with an "app" at additional cost. I think we have a few hundred dollars in apps already on top of cost of BigCommerce.
  • I feel coming from Volusion to BigCommerce was so depressing but we do feel secure that the company will remain in business. We are looking for something else already.
Read full review
inkFrog, Inc.
  • The pre-built themes are really bad. Thankfully we don't have to use them and created our own.
  • The other issue regarding these themes is that they are locked behind a paywall and are a premium feature; subpar themes should not be charged to consumers.
  • InkFrog also connects with other marketplaces that we also sell on, such as Amazon. Unfortunately, it does not work as well with other marketplaces as it does with eBay, which is a shame since we would prefer to have it all in one place.
Read full review
Open Source
  • Laravel is updated regularly, which is great. However, in order to get the latest features, use the newest 3rd party libraries, have the most current security updates, and ensure that the newest features of PHP are usable, you have to continuously upgrade your Laravel application. This costs time and money, obviously, and if you don't stay on top of the updates you will quickly fall behind. This is the case with any open source software, but it needs to be considered for any team considering using Laravel or any other software.
  • Because of the size of the Laravel community, there are a LOT of 3rd party libraries. Some of these are great, some are less than great. Sometimes it's difficult to evaluate the quality of a library, making it difficult to trust many libraries. Developers need to be cautious and thoughtful when considering using new software.
  • Because of the rapid development of the Laravel framework, the size of the community, and the simplicity of being able to publish content online - it is very easy to find documentation, tutorials, or other "advice" that is not up to date, or that has outdated information.
Read full review
Likelihood to Renew
Commerce.com
I personally would not even consider another e-commerce website platform.
Bigcommerce may have the same (or close to the same) functionality and integrations as other SaaS platforms but they excel at customer service and tech support. At the end of the day you need a company that will answer the phone in less than a minute especially if you're having a 5 alarm issue. That said, we hardly ever have any issues. The site was down for a few minutes one time 5 years ago. Sometimes we have issues with coding or apps and they help me with that too. They even walked me through installing our new theme when the contracted developers told me that wasn't included in the development of our new website.
Bigcommerce comes out with new innovations every year, not including apps that other people write for the platform, and there are a lot of those and new ones all the time. And there are a LOT of awesome themes to choose from (Halothemes are the best).
And the price is reasonable!
I'd give Bigcommerce my business any time and recommend them to anyone looking to run an e-commerce website. You could even use them for a non-shopping site, we have one of those too!
Read full review
inkFrog, Inc.
No answers on this topic
Open Source
Laravel PHP Framework has continued to exceed my expectations. It supported me in the development of a high quality and stable web application that is mission critical for the organization. I cannot imagine wanting to use any other tool for web development. Documentation, unit tests, and numerous integration options make using Laravel PHP Framework a natural choice.
Read full review
Usability
Commerce.com
I think that overall it has a great front end for the customer. On the back end, it takes a little spin-up time, but in just a couple of hours you can really have your head wrapped around everything you're going to need 99% of the time. It takes me about 5 minutes to train a new user on how to interact with customer orders.
Read full review
inkFrog, Inc.
No answers on this topic
Open Source
As I mentioned earlier Laravel PHP Framework has lot of in built feature as well as there is vast set of packages available to add the features in your application. It has very large community who can help when you feel stuck somewhere. This is why this rating is justified.
Read full review
Reliability and Availability
Commerce.com
So far in my time with BigCommerce I have not had any down time when it comes to my webstore or accessing it at any time I need to. Knowing that they have such a good uptime, it makes me feel comfortable that my customers can access things anytime, but also keep sales going 24/7
Read full review
inkFrog, Inc.
No answers on this topic
Open Source
No answers on this topic
Performance
Commerce.com
I have not had any issues with pages loading slow or any real other issues, not that I have encountered so far. Speed of the site and images loading are fantastic and everything just seems to work nicely, which may seem like a simple thing to say about things, but when something just WORKS! Its rather nice vs fighting with things to work right.
Read full review
inkFrog, Inc.
No answers on this topic
Open Source
No answers on this topic
Support Rating
Commerce.com
Because they are always there no matter how simple or complex the question is, if they don't know the answer they don't fake it and just make you go away feeling frustrated.. they get you to someone that does know the answer. I always appreciate their help and their honesty!
Read full review
inkFrog, Inc.
No answers on this topic
Open Source
No answers on this topic
Online Training
Commerce.com
They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical.
Read full review
inkFrog, Inc.
No answers on this topic
Open Source
No answers on this topic
Implementation Rating
Commerce.com
A certified BigCommerce design and solution partner will usually comprise a team of highly experienced designers, developers and marketers. It is our view that in the vast majority of cases, this will pay dividends in the long-term - especially for those teams that could use the extra support.
Read full review
inkFrog, Inc.
No answers on this topic
Open Source
No answers on this topic
Alternatives Considered
Commerce.com
BigCommerce even with add-ons such as a PIM and B2B functionality wins for small businesses on affordability and ease of use. No servers or updates to worry about and no expensive agencies to pay. This being said, if the budget were no issue, for larger organisations Magento is perhaps a better option.
Read full review
inkFrog, Inc.
We looked at Sellbrite. We really liked Sellbrite in view of its glowing reviews and integration with Etsy. However we didn't fully trial the program so I am not able to comment here more than to say that Inkfrog is by far the most economical option. We currently pay around $10 per month, whereas Sellbrite is nearly $50.
Read full review
Open Source
Supporting unit testing is bigger plus point in Laravel than any other framework. Developing with Laravel is much easier. Other frameworks have value in market, but Laravel has taken the lead in popularity among PHP developers in recent years. The large community supports you if you have problems. Using Laravel, integration became easy with third-party libraries, but it was costly too.
Read full review
Scalability
Commerce.com
I believe after seeing all of the parts of this platform, one is able to develop the business and keep adding on select features for the business. There are multiple options for purchase with the various platforms once the business grows more. The different features being offered by the platform can lead us to scalability.
Read full review
inkFrog, Inc.
No answers on this topic
Open Source
No answers on this topic
Return on Investment
Commerce.com
  • Provides a robust platform to sell a high-risk product.
  • Page Builder saves you time and money by negating the need to buy a template.
  • Includes robust promotion settings that allow for codes and automatic discounts, bulk discounts, and customer groups (i.e. military discount), all native options.
Read full review
inkFrog, Inc.
  • Overall inkFrog has had a positive impact. It has really freed up huge amounts of time that would be normally spent manually managing eBay listings one by one.
  • It also has had a very positive impact by using the inventory management which again frees up huge amounts of time since I don't have to go through and manually manage all of our listings. We also do not oversell items anymore which is a giant plus.
  • inkFrog's template customization has also really really helped by making our listings much more aesthetically pleasing and more professional looking which builds a lot of trust with our eBay customers.
Read full review
Open Source
  • Positive: Our delivery time for PHP application is faster than usual.
  • Positive: Developers are happy and they write better code with their usual development tools. No tool-upgrade necessary.
  • Negative: Initial delivery took 6 months extra and had to rewrite project several times.
Read full review
ScreenShots

BigCommerce Screenshots

Screenshot of enterprise ecommerce for high-volume brands like Skullcandy.Screenshot of the integration that lets you list products on Amazon directly from the BigCommerce control panel, with centralized inventory and order processing and fulfillment.Screenshot of where to customize the look and feel of a storefront.