Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BigMarker
Score 6.0 out of 10
N/A
BigMarker is a cloud-based webinar platform that provides webinar hosting for up to 1,000 attendees, with no downloads required, featuring HD audio and video conferencing, screen sharing, and recording. It is also can integrate a Twitter chat into a webinar. BigMarker provides hosts with tools to promote webinars, and a channel to build a community around their content. Hosts can choose between free webinars or selling tickets to monetize their content. For learners and knowledge seekers,…N/A
RingEX
Score 8.6 out of 10
N/A
RingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.
$29.99
per month
Pricing
BigMarkerRingEX
Editions & Modules
Basic Webinar Software
Custom Quote
Enterprise Webinar Software
Custom Quote
Event Packages
Custom Quote
No answers on this topic
Offerings
Pricing Offerings
BigMarkerRingEX
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing above is per/month paid annually. Pricing increases when paid monthly. Essentials - $29.99/month (paid monthly) Standard - $37.99/month (paid monthly) Premium - $44.99/month (paid monthly) Ultimate - $59.99/month (paid monthly)
More Pricing Information
Community Pulse
BigMarkerRingEX
Features
BigMarkerRingEX
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
BigMarker
9.2
4 Ratings
4% above category average
RingEX
-
Ratings
Branding options9.43 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
BigMarker
-
Ratings
RingEX
8.4
187 Ratings
1% above category average
Hosted PBX00 Ratings8.5101 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings8.3138 Ratings
Directory of employee names00 Ratings9.0169 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
BigMarker
-
Ratings
RingEX
8.6
196 Ratings
1% above category average
Answering rules00 Ratings8.7181 Ratings
Call recording00 Ratings8.7167 Ratings
Call park00 Ratings8.4146 Ratings
Call screening00 Ratings8.4157 Ratings
Message alerts00 Ratings8.7184 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
BigMarker
-
Ratings
RingEX
9.1
171 Ratings
6% above category average
Mobile app for iOS00 Ratings9.0148 Ratings
Mobile app for Android00 Ratings9.2128 Ratings
Best Alternatives
BigMarkerRingEX
Small Businesses
Whova
Whova
Score 9.4 out of 10
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.3 out of 10
Medium-sized Companies
Whova
Whova
Score 9.4 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Enterprises
Whova
Whova
Score 9.4 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BigMarkerRingEX
Likelihood to Recommend
9.5
(4 ratings)
8.4
(191 ratings)
Likelihood to Renew
-
(0 ratings)
8.9
(15 ratings)
Usability
8.6
(2 ratings)
8.7
(11 ratings)
Availability
-
(0 ratings)
9.2
(121 ratings)
Performance
-
(0 ratings)
8.0
(2 ratings)
Support Rating
8.4
(2 ratings)
5.3
(28 ratings)
In-Person Training
-
(0 ratings)
7.3
(1 ratings)
Implementation Rating
-
(0 ratings)
8.1
(6 ratings)
Configurability
-
(0 ratings)
7.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
1.0
(1 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(2 ratings)
Professional Services
-
(0 ratings)
1.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
4.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
BigMarkerRingEX
Likelihood to Recommend
BigMarker
Being a user of BigMarker I am fully satisfied
with their program and the features they are offering to me. Clear UI with easy
to use interface helping me a lot to set up everything in minutes. Definitely
recommend this masterpiece to other business to use it for effective virtual
collaborations.
Read full review
RingCentral
RingCentral is generally good for business calls, as its mobile features, combined with landline office options, are great for communication on the go. It is also an affordable option to have a mobile cellular device if you have a lot of staff. Setup especially for multilevel authorization can be a hassle but it works well if well set up, you would have to get help in rectifying this if not calls might be redirected to the wrong extensions and changing it is not very straight forward.
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Pros
BigMarker
  • Live streamed events
  • Webinar style training
  • Marketing and Automated webinars
  • Ticketing for Digital events and training
Read full review
RingCentral
  • Chat and Messaging - Conversations are easy to search, topics can be pinned or bookmarked, and groups are easy to create and administer.
  • Phone - The core functionality works very well allowing voice, txt/sms, and faxing for all users. Administration is generally fairly easy as well.
  • Mobile Client - the mobile app offers all of the same functionality as the desktop or web client.
  • Video - Video calls make it easy to share screens with other users and includes a lot of tools for planning.
Read full review
Cons
BigMarker
  • Really need BigMarker to create a white label offering so I can embed it into my website without hassle for members to sign up.
  • Would love to be able to stream my webinars to Facebook and other social platforms.
  • Need picture resizing to be working well because a lot of my pictures are not resized automatically.
Read full review
RingCentral
  • We can use the RingEx in our Mobile to use for Basic calls and messages, but sometimes the mobile application lags or disconnects while using video calls or screen sharing.
  • we can easily configure in our laptops.
  • The Meeting recording option is really helpful for our organization
Read full review
Likelihood to Renew
BigMarker
No answers on this topic
RingCentral
We are grandfathered into our unlimited toll-free minutes plan. We are very unlikely to switch because of that. It has been the major factor saving us a lot of money compared to switching to other solutions. I don't know any other company that still offers these unlimited plans.
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Usability
BigMarker
The dashboard is very easy to use, I have been using
this as a go-to platform in the pandemic days and still using it for online webinars
and virtual screening. All features and functions are well organized. I have been very much impressed by their support staff.
Read full review
RingCentral
They were working on updating a few of the modules while we were going live, so this made usability difficult to train on once they did go live with those changes. Now that the changes are in place, we have really enjoyed the usability of the platform
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Reliability and Availability
BigMarker
No answers on this topic
RingCentral
RingEx is reliable I have not had any issues as of yet. I use both plants we have, and the service is fair to good. The service as a whole is solid and a great method to get in contact with anyone. I know the service also involves Wi-Fi and cellular service, or, in other words, how good your signal is.
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Performance
BigMarker
No answers on this topic
RingCentral
Occasional bandwith issues. In addition to this, I have one individual whose calls are blocked. We were not able to determine whether this was a RingEX or a carrier issue.
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Support Rating
BigMarker
There have been occasions that we needed to get in touch with support to help get a template design to look a specific way. They are always quick to reply on their chat and have had their design team fix issues for us in no time
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RingCentral
Call-in support is fantastic. I have never called in and had it taken more than 30 minutes to resolve our issue. Email support is terrible. You will likely go 24+ hours until you hear back and the response is likely a canned one. I personally prefer the email or chat support option, but find myself calling instead because the email support experience is so poor.
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In-Person Training
BigMarker
No answers on this topic
RingCentral
I really didn't know all the capabilities
Read full review
Implementation Rating
BigMarker
No answers on this topic
RingCentral
If someone has an existing system I tell them to keep that running initially and keep RingEX separate initially until the system is configured and tested to one's satisfaction. After testing and configuration is completed, then roll over the main phone numbers to the new RingEX system. I've seen one person who immediately flipped over to RingEX without properly configuring/testing the software and had many issues with missed customer calls until I helped him sort out his configuration.
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Alternatives Considered
BigMarker
I've been using this for so long I honestly don't know what else is out there. I am THAT satisfied!
Read full review
RingCentral
We switched from GoTo's platform with pieces of Teams. At that time, the complexity and difficulty of integrating all of the features and connecting them to get a simple platform that was stable and easy to train weren't available elsewhere.
Read full review
Contract Terms and Pricing Model
BigMarker
No answers on this topic
RingCentral
not to sign up for it or give them any money for a product that does not work
Read full review
Scalability
BigMarker
No answers on this topic
RingCentral
We have 75 users and 85 phones on the system and have yet to have any noticeable outages. The system just works all of the time without issues. Our old VOIP system on Voyant would go out all the time for multiple hours. RingEX is much more stable and reliable.
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Return on Investment
BigMarker
  • Haven't seen a tangible ROI yet, but I can say it's made communication easier.
Read full review
RingCentral
  • Enhanced patient accountability, we can track all calls - incoming and outgoing - patients tend to state that they called and left a message, but they either never called or did not leave a message. With RingEX, we can track whether they really did. It saves us quite a bit of time and aggravation.
  • Faxing is more accurate and usually very quick. Because it's accurate, it saves us time with phone calls about faxes we never received and having to refax items. Also, faxing via the system instead of printing and scanning is a time-saver.
Read full review
ScreenShots