BILL vs. Expensify

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BILL
Score 7.4 out of 10
N/A
BILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.
$45
per month
Expensify
Score 8.0 out of 10
N/A
Expensify enables users to manage expenses, pay bills, send invoices, and book travel. Supports unlimited receipt scanning and mileage tracking to next-day reimbursement, to automate preaccounting systems. - Unlimited receipt scanning: Snap a photo of any receipt and Expensify 's SmartScan technology captures the details. Also, the Expensify Card can be used to replace receipts. - Expense management: Expensify codes and submits business expenses for approval, next…
$5
per month
Pricing
BILLExpensify
Editions & Modules
Essentials
$45
per user/per month
Team
$55
per user/per month
Corporate
$79
per user/per month
Enterprise
Custom Pricing
Track
$4.99
Per Month (Free for 25 SmartScans per Month)
Submit
$4.99
Per Month (Free for 25 SmartScans per Month)
Collect
$5
Per User Per Month with Expensify Card with Pay-Per-Use Price of $10 per User per Month
Control
$5
Per User Per Month with Expensify Card with Pay-Per-Use Price of $18 per User per Month
Offerings
Pricing Offerings
BILLExpensify
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BILLExpensify
Considered Both Products
BILL
Chose BILL
It's more flexible and affordable than Expensify and QB online. It allows a more novice user to understand and manage the backend of the platform. It costs less for growing companies since you don't have to sign a long contract. Its similar in flexibility of payments to PayPal …
Chose BILL
In my last job, we used Clients and Profits (which isn't listed as a product). We switched from it to NetSuite and I believe used Epay to print checks from CSV import files generated from NetSuite. Bill.com seems way easier and streamlined.
Chose BILL
Bill.com is the only one that does both receivables and payables in one platform. Bill.com is more for that than it is for document management.
Chose BILL
Banks and other financial institutions provide electronic bill pay and processing services, but these generally do not provide the embedded approval and security which Bill.com does. Accounting software also enables bill payment, but then requires access to the main accounting …
Chose BILL
Bill.com had just been implemented when I joined the company where I first used it. I never saw a need to look at anything else. In my current role, I turned to Bill.com again and had it up and running within a few hours.
Expensify
Chose Expensify
Pure efficiency and automation. Workday took way too long to process expenses and was not user-friendly. Quickbooks is great for tracking invoices, but just not as good as Expensify for expense management.
Chose Expensify
We tried using concur. Though it is probably a good system, it just did not work for us. We think Expensify, overall, is amazing.
Chose Expensify
Expensify and Concur are similar products, but we ultimately went with Expensify because of its more robust sync options (e.g., syncs to more systems easily) and was more cost-effective for the number of users we have set up (between 50-100). I haven't used Concur to any great …
Top Pros
Top Cons
Features
BILLExpensify
Payment Management
Comparison of Payment Management features of Product A and Product B
BILL
3.4
1 Ratings
55% below category average
Expensify
-
Ratings
Financial Document Management5.01 Ratings00 Ratings
Payment Status Tracking1.01 Ratings00 Ratings
Payment Audit Trail5.01 Ratings00 Ratings
Duplicate Bill Detection5.01 Ratings00 Ratings
Electronic Funds Transfer1.01 Ratings00 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
BILL
2.0
1 Ratings
91% below category average
Expensify
-
Ratings
Automated Accounts Payable Processes1.01 Ratings00 Ratings
Vendor Management3.01 Ratings00 Ratings
Best Alternatives
BILLExpensify
Small Businesses
Sage Intacct
Sage Intacct
Score 8.8 out of 10
Zoho Expense
Zoho Expense
Score 9.1 out of 10
Medium-sized Companies
Esker
Esker
Score 8.6 out of 10
Precoro
Precoro
Score 9.7 out of 10
Enterprises
Webexpenses
Webexpenses
Score 8.7 out of 10
Emburse Chrome River
Emburse Chrome River
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BILLExpensify
Likelihood to Recommend
5.1
(61 ratings)
4.7
(88 ratings)
Likelihood to Renew
8.9
(13 ratings)
10.0
(8 ratings)
Usability
1.0
(6 ratings)
7.0
(1 ratings)
Availability
8.3
(12 ratings)
-
(0 ratings)
Performance
10.0
(4 ratings)
-
(0 ratings)
Support Rating
2.3
(31 ratings)
8.5
(84 ratings)
Online Training
9.0
(2 ratings)
-
(0 ratings)
Implementation Rating
8.0
(10 ratings)
-
(0 ratings)
Ease of integration
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
BILLExpensify
Likelihood to Recommend
BILL
It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
Read full review
Expensify
Expensify is helpful in that employees can somewhat easily submit their expenses for reimbursement. I have had several situations where employees are confused by the process of setting up their accounts. I would also like to have reimbursement rules that make it easier for employees to consolidate their expenses onto a single report instead of letting people submit reports for single expenses with reckless abandon or just plain misunderstanding of consolidation options.
Read full review
Pros
BILL
  • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
  • The "to do list" feature ensures you see the tasks that need to be completed ASAP
  • The reports section is very helpful in year end prepping for audits
Read full review
Expensify
  • Submitting expenses. It's easy to enter an expense, choose a category, enter the dollar amount and submit it. That's about it.
  • Uploading receipts. You can send receipts to Expensify from your phone, or upload them from your computer.
  • Entering hours worked. It's simple to move from expenses over to timesheets to submit the hours that you've worked.
Read full review
Cons
BILL
  • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
  • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
  • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
Read full review
Expensify
  • The site occasionally has a glitch where it thinks a duplicate receipt is being uploaded, and it requires deleting the expense and re-entering. This happens once every 3 or 4 reports.
  • The concierge offers popups with helpful tips. It reminds me a bit of the old paperclip on Microsoft Word. Like that paperclip however, I could see it annoying some users. I haven't found the ability to turn it off.
  • It's a little confusing that expenses can be uploaded and saved onto the site, or instantly uploaded for only the report you're working on. I haven't quite figured out how why I would save the receipts on the site instead of the one-time use that I've been doing.
Read full review
Likelihood to Renew
BILL
While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
Read full review
Expensify
We like using the tool and we receive positive feedback from employees and management who use the tool. It saves time and helps us concentrate on the value adding activities so we are very likely to keep using Expensify in the future
Read full review
Usability
BILL
Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
Read full review
Expensify
Mobile works great, but let's be honest. It's just a photograph. Their OCR and human turk technology works great to scan that photo and enter the proper information. The web interface is decent and allows you to work with single expenses in great detail. What's missing is the ability to mass update expenses, and this sometimes hurts, especially if you're a heavy user of the system.
Read full review
Reliability and Availability
BILL
The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
Read full review
Expensify
No answers on this topic
Performance
BILL
pretty fast usually
Read full review
Expensify
No answers on this topic
Support Rating
BILL
I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that. I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
Read full review
Expensify
Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.
Read full review
Online Training
BILL
The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
Read full review
Expensify
No answers on this topic
Implementation Rating
BILL
I heard from my leadership that it went very well.
Read full review
Expensify
No answers on this topic
Alternatives Considered
BILL
top solution out there to simplify accounting and finance tracking. Only negative note: they started charging for every single client ACH payment done through Quickbooks. Originally this feature was free, but then it grew to up to $10 per transaction. Reason for which we had to look into alternate solutions
Read full review
Expensify
I am unaware of any competitors, but I am VERY happy with Expensify. At this point, we are not interested in shopping for any other alternatives. The only case that we have made for switching away from Expensify would be switching to an ERP (Sage Intacct) which is capable of handling expense statement coordination on its own. That said, it is unfair to compare Expensify to Sage Intacct. Furthermore, I am not sure that Sage Intacct's Expensify-like module is better than Expensify.
Read full review
Return on Investment
BILL
  • Prior to bill.com, we received the mail for our clients, cut the checks for their bills, and physically mailed them. It's was tedious for us, and there was no cloud storage for these documents. Now that we have bill.com, we have saved HOURS of time on processing bills. It also allows all of our remote staff to process bills easily.
  • Bill.com has made keeping up with Accounts Payable for our clients so simple. Because it automatically integrates with Quickbooks Online, we don't have to spend time applying payments against bills in the software - Bill.com takes care of all of that for us. This gives our employees time back to focus on serving our clients in other capacities.
Read full review
Expensify
  • Time spent by the AP processors on expense reports has been reduced from eight hours per week to two hours per week.
  • Errors in expense reports that make it all the way to the disbursement stage have been reduced from five per months to zero.
Read full review
ScreenShots