BILL vs. Tipalti

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BILL
Score 7.7 out of 10
N/A
BILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.
$45
per month
Tipalti
Score 8.1 out of 10
Mid-Size Companies (51-1,000 employees)
Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.
$129
per month
Pricing
BILLTipalti
Editions & Modules
Essentials
$45
per user/per month
Team
$55
per user/per month
Corporate
$79
per user/per month
Enterprise
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
BILLTipalti
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsPricing starts at $149 per month for the platform fee. Users can upgrade to Tipalti's more advanced capabilities as their businesses gets more complex. The Tipalti pricing model is designed to grow with the user's company. Advanced features such as W-8 tax forms, international tax IDs, or multi-entity payables are available as needed.
More Pricing Information
Community Pulse
BILLTipalti
Considered Both Products
BILL
Chose BILL
We are switching from Bill.com to Tipalti because it is able to handle everything Bill.com cannot and allows our company to quickly scale. Bill.com has had the opposite effect on our company. We could not continue to scale until we decided to stop using their service. It was …
Tipalti
Chose Tipalti
Bill.com has limited size of transactions and didn't have international payments, but most importantly it did not collect tax forms.
Chose Tipalti
While Bill.com is a respectable software with no glaring deficiencies, we chose Tipalti because we felt that this is a better platform on which to conduct international payables.
Chose Tipalti
I haven't used Bill.com for several years. I was not involved in the Tipalti selection process.
Chose Tipalti
Tipalti was more cost-effective than Bill.com. The approval process is much easier with Tipalti as well. I did not implement Bill.com so I can’t speak to that. I do remember OCR in both invoice coding and approval workplace was good.
Chose Tipalti
We originally selected Tipalti based on their ability to manage multi-entity subsidiary AP management, but improvements to the software haven't been as great or as quick as we would have hoped.
Chose Tipalti
We chose Tipalti over other options as it provided us the flexibility we needed to process payments with minimal inputs and at a price point that really made sense for us. It removed some of the roadblocks that existed with other products in this space. The ease in …
Chose Tipalti
We find that it has been much easier to use and the customer service is friendly and easier to get a hold of.
Chose Tipalti
I love how Tipalti has the early-payment offer option which allows payees to be able to accept or request their payment earlier than the due date. The early-payment offer option is also a good ROI for companies as a percentage of the fees deducted for the payee goes to the …
Top Pros
Top Cons
Features
BILLTipalti
Payment Management
Comparison of Payment Management features of Product A and Product B
BILL
6.0
6 Ratings
14% below category average
Tipalti
8.8
50 Ratings
24% above category average
Customizable Approval Policies7.34 Ratings9.738 Ratings
Financial Document Management5.76 Ratings7.535 Ratings
Payment Status Tracking5.36 Ratings8.947 Ratings
Payment Audit Trail6.36 Ratings8.641 Ratings
Duplicate Bill Detection9.24 Ratings8.341 Ratings
Advanced OCR4.22 Ratings8.936 Ratings
Electronic Funds Transfer4.35 Ratings9.836 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
BILL
5.3
3 Ratings
16% below category average
Tipalti
8.3
45 Ratings
29% above category average
Automated Accounts Payable Processes6.52 Ratings8.742 Ratings
Vendor Management8.43 Ratings8.442 Ratings
Tax Form Preparation1.01 Ratings7.923 Ratings
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BILLTipalti
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Score 9.8 out of 10
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Score 9.8 out of 10
Medium-sized Companies
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Square 9 Softworks
Score 9.8 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.8 out of 10
Enterprises
Webexpenses
Webexpenses
Score 8.7 out of 10
Webexpenses
Webexpenses
Score 8.7 out of 10
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User Ratings
BILLTipalti
Likelihood to Recommend
5.2
(66 ratings)
8.6
(89 ratings)
Likelihood to Renew
8.9
(13 ratings)
8.8
(3 ratings)
Usability
1.0
(6 ratings)
7.4
(65 ratings)
Availability
8.3
(6 ratings)
9.1
(1 ratings)
Performance
10.0
(2 ratings)
8.2
(1 ratings)
Support Rating
1.0
(17 ratings)
8.3
(13 ratings)
Online Training
9.0
(2 ratings)
7.3
(2 ratings)
Implementation Rating
8.0
(5 ratings)
7.3
(2 ratings)
Configurability
-
(0 ratings)
7.3
(2 ratings)
Ease of integration
10.0
(1 ratings)
6.4
(1 ratings)
Product Scalability
-
(0 ratings)
6.4
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
BILLTipalti
Likelihood to Recommend
BILL
It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
Read full review
Tipalti
The invoice processing element is far, far easier than manually inputting invoices are we were doing previously. The OCR is not perfect, but having it scanned in and ready for review saves a lot of time. The approvals process is fast and effective, and approvers can approve directly from the email without having even to log into the system. The audit trail function allows the finance team to see exactly who has done what to each invoice, and when. Payments, however, are where we see the most benefit. Vendor bank details are stored securely and controls can be put in place to ensure that any changes to vendor data must be approved. Once fully approved, invoices can be scheduled for payment either on a particular date or on the invoice due date, which ensures vendors are paid on a 'Just In Time' basis. All invoices and payments sync seamlessly to our ERP each day.
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Pros
BILL
  • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
  • The "to do list" feature ensures you see the tasks that need to be completed ASAP
  • The reports section is very helpful in year end prepping for audits
Read full review
Tipalti
  • Invoice coding, routing, and approval
  • Complete visibility of all invoices floating around your organization
  • Payment of invoices via numerous methods and multiple currency with just a click of the mouse
  • Captures W9 & W8-BENE information
  • posts all information including a pdf of invoice into your GL/accounting system
Read full review
Cons
BILL
  • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
  • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
  • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
Read full review
Tipalti
  • The report that provides the "Not payable" vendors does not work well for us, particularly because the sync to our ERP goes both ways, which means all of the employees also sync over to Tipalti and remain as Not Payable. So the list is very long, and I don't find a good use for it.
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Likelihood to Renew
BILL
While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
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Tipalti
Tipalti developed a workflow us that has improved our efficiency in onboarding vendors and processing payments. They also ensure that we have all the required tax forms from the vendor before a payment goes out.
Read full review
Usability
BILL
Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
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Tipalti
The system is incredibly easy to use, with most tasks being completed in a small number of clicks. The user interface is very user intuitive and can be navigated very easily. Multiple payments can be made instantaneously and as the vendors manage their payable account we are able to ensure that payments are being sent to the right account. The advanced functionality for duplicate invoices ensures that we are not processing bills twice and we have found that in 100% of cases it has identified a duplicate bill.
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Reliability and Availability
BILL
The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
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Tipalti
Tipalti has always been responsive to our questions and concerns.
Read full review
Performance
BILL
pretty fast usually
Read full review
Tipalti
No issues here. Generally has been pretty fast.
Read full review
Support Rating
BILL
I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that. I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
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Tipalti
Since I also work in customer support, I often have to contact Tipalti's team with questions from our users. Tipalti's support team has always been exceptionally helpful and it was a pleasure to communicate with them. I have always received prompt responses to any inquiries and they are excellent at solving our customers' issues within a short time
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Online Training
BILL
The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
Read full review
Tipalti
Tipalti provides great How to online guide
Read full review
Implementation Rating
BILL
I heard from my leadership that it went very well.
Read full review
Tipalti
Implementation went smooth as we used and tested everything in the sandbox first
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Alternatives Considered
BILL
top solution out there to simplify accounting and finance tracking. Only negative note: they started charging for every single client ACH payment done through Quickbooks. Originally this feature was free, but then it grew to up to $10 per transaction. Reason for which we had to look into alternate solutions
Read full review
Tipalti
Previously, our Company housed all invoices and approvals in NetSuite. This was a very clunky process which often resulted in duplicated work. Approvals were obtained through email and attached as a file to invoice records in NetSuite. Whereas, in Tipalti, you can view the entire audit history by simply clicking into an invoice.
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Contract Terms and Pricing Model
BILL
No answers on this topic
Tipalti
I did not make the decision to purchase this product.
Read full review
Scalability
BILL
No answers on this topic
Tipalti
We were given the option of only one integration.
Read full review
Return on Investment
BILL
  • After receiving an offer to 'finance' outstanding invoices, I was enticed by the promise of a 3% total cost for a 60-day period, with the possibility of extending the financing for an additional 10 months (for an additional fee). Eager to access funds, I decided to finance an invoice worth $17,160.00. Within 24 hours, BILL deposited $16,645.20 (97% of the invoice amount) into my account.
  • However, when the customer paid their $17,160 invoice four days later, instead of the funds being deposited into my checking account as I expected, BILL chose to retire the loan and retain my $514.80 fee for the 4 day advance period. This unexpected turn of events resulted in an effective interest rate of a staggering 273.75%. It was clear that this arrangement was far from what I had initially understood, and the financial impact was outrageously high.
  • Frustratingly, my attempts to resolve this issue through customer service were in vain, as I spoke with three agents who provided no satisfactory solutions. To anyone contemplating using BILL's services, I strongly urge you to carefully scrutinize the fine print and consider opting for a more reputable finance company."
Read full review
Tipalti
  • Vendor onboarding has taken the responsibility from one person to the Vendor directly. This provides the vendor with the ability to enter their own banking information for payments and upload their Federal W9 form.
  • Vendors can upload their own invoices to the system, taking the possibility that our AP team did not receive an emailed or mailed invoice to upload. This also increases payment efficiency as the vendor's invoice is processed in a more timely manner.
  • AP can review invoices for accuracy and concentrate on how to code an invoice, rather than be a paper pusher or a data entry clerk. AP doesn't spend time searching for invoices that might be a duplicate, the system will communicate this on the software review process and if AP has uploaded by email the same invoice multiple times, an email will be sent to AP to indicate that the invoice was not uploaded due to duplication.
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ScreenShots

BILL Screenshots

Screenshot of BILL’s central dashboard, which displays upcoming bills, invoices, and ingoing and outgoing payments.Screenshot of BILL automatically pulls in bills via email and automatically starts the process. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.Screenshot of BILL's desktop and mobile applications so users' teams can review invoices and send payments on-the-go.Screenshot of BILL’s mobile app, which can be used to review invoices, add comments, and approve from anywhere.Screenshot of The overview screen, where the status of invoices can be reviewed to get a bird’s eye view of tasks.

Tipalti Screenshots

Screenshot of Intelligent invoicing workflowScreenshot of Mobile approvals for invoices and paymentsScreenshot of Brandable self-service supplier portal (including handling tax forms)Screenshot of Brandable self-service portal to collect and validate payment detailsScreenshot of Combined payment methods, currencies, and entities in a single payment fileScreenshot of an early payment, which can be offered to suppliers through email or the supplier portal