What users are saying about
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65 Ratings
180 Ratings

Bizzabo

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65 Ratings
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Score 6.5 out of 100
180 Ratings
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Score 7.6 out of 100

Attribute Ratings

  • Bizzabo is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating
  • Eventbrite is rated higher in 1 area: Usability

Likelihood to Recommend

8.0

Bizzabo

80%
36 Ratings
7.3

Eventbrite

73%
56 Ratings

Likelihood to Renew

9.1

Bizzabo

91%
1 Rating
9.0

Eventbrite

90%
5 Ratings

Usability

9.1

Bizzabo

91%
1 Rating
10.0

Eventbrite

100%
5 Ratings

Support Rating

8.2

Bizzabo

82%
1 Rating
7.1

Eventbrite

71%
44 Ratings

Implementation Rating

Bizzabo

N/A
0 Ratings
10.0

Eventbrite

100%
1 Rating

Likelihood to Recommend

Bizzabo

Bizzabo is well suited for marketing and event teams that don't have a dedicated web developer to build event sites. The platform is intuitive and easy - it allows my entire team to build and edit our events sites. It also allows us to keep our entire event program hosted on one platform (webinars, virtual, hybrid, and live events).
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Eventbrite

We're a nonprofit organization so we have a very lean time, labor, and money so the super easy self-explanatory nature makes it easy for our team to admin an event. The simple UI [of Eventbrite] keeps our focus on the event and avoids any headache-inducing tech hurdles. There're just enough user roles to handle multi-staffer admin. A less appropriate situation is an event that is huge in complexity with a custom workflow and processing which Eventbrite's not built to handle in-house such as multi-step registration, multiple item and category all-select options during registration, multi-event type (not just physical or ticket but virtual goods tracking), more HootSuite-like social media refinery, etc.
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Pros

Bizzabo

  • Bizzabo makes setting up registration for an event very simple. You can make it more complex if you require that, but if you only need to capture basics and payment, it is easy to set up.
  • Making a custom event website is also very easy. There are a lot of widgets build in with content you might need, such as Speakers. While it takes a little bit of use to figure out how it works, once you know the basics, creating a multi page website with all your event info is super easy.
  • Creating custom ticket types and promo codes is full of options and it’s easy to allow many different options for purchasing tickets. From expiring ticket types to tracking promo codes, you can allow people to buy tickets with unlimited options (early bird, sponsor discounts, etc.)
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Eventbrite

  • Event management--providing a detailed description of the event (date, time, place) plus details of the event (speakers, topic, sponsors, etc.)
  • Registrations--provides enough details about people who register, and tools to manage those registrations (add people manually who didn't pre-register, cancel orders, check-in of attendees)
  • Event promotion--events created using Eventbrite can be found by searching Eventbrite for local events
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Cons

Bizzabo

  • Integration with Teams / Teams Webinar.
  • The ability to customer calendar invites. Multi-day events fill the calendar morning till night from start to finish.
  • Easier access to speaker/moderator tools. Access to live sessions as a speaker right from the agenda page.
  • The ability to have multiple agenda items go to a single stream or to automatically push users from one agenda stream to the next for each session.
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Eventbrite

  • I'd like to see Eventbrite add more customization to the event page layout. It would be nice to be able to differentiate our event through more specific design.
  • I've had occasional problems with email formatting in the Eventbrite email builder. It would be nice to have a slightly more trustworthy builder.
  • Other than those two things, I think Eventbrite does exactly what it needs to do.
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Pricing Details

Bizzabo

Starting Price

$14,999 per year

Editions & Modules

Bizzabo editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Bizzabo offers Enterprise and Agency pricing. Its pricing packages are based on the number of events, the number of attendees, selected features, and the level of support requested per event.

    Pricing Info

    Eventbrite

    Starting Price

    Editions & Modules

    Eventbrite editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Only pay when ticket sales are made Essentials plan: 2% + $0.79/ paid ticket Professional plan: 3.5% + $1.59/ paid ticket Premium plan: contact Eventbrite for a custom pricing plan Free for free events

      Likelihood to Renew

      Bizzabo

      No answers on this topic

      Eventbrite

      Excellent platform and easy to use to create events. Eventbrite sets the standard for simple, effective and safe ticketing platforms. Our customers trust Eventbrite and we've always done well when we use this platform for ticketing. They have recently updated some of the virtual connectivity tools which make it even easier to set up and promote virtual events.
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      Usability

      Bizzabo

      Bizzabo is extremely user friendly. The website builder is very simple to use and can creative some astounding looking websites, with no technical know how. The setup of the account, adding users, managing events and user access to events, as well as creating events from scratch or from existing "templates" (actually just standard events that we set a far off date from and copy as a template) is very simple, but powerful as you can pick and choose exactly what to copy over. It is also a very user friendly platform for the attendees and speakers (both for virtual events and physical events for speakers as the speaker, and partner, portal is very simple to use and can be custom created for the exact specifications you need).
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      Eventbrite

      Great platform with so many incredible features. It streamlines workflow, communication, messaging, and analyzing data. I know of no other platform that can do what Eventbrite can do for the price or user-friendliness. They also offer great support for new users and integrate well with other platforms (i.e., social media and Sched).
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      Support Rating

      Bizzabo

      Support is always quick to respond. However, some issues are out of their hand, and in these cases, it is a laborious process to then submit a suggestion for how to improve the product. However, where they can rectify an issue, support has gone above and beyond to deliver and do so efficiently and in a friendly manner.
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      Eventbrite

      I haven't yet needed to contact customer support, but the information provided next to the various features has been exceptionally helpful. This info is located just to the right of most options, and it provides answers to frequently asked questions. At this point, that information has been enough to keep me from having to contact anyone.
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      Implementation Rating

      Bizzabo

      No answers on this topic

      Eventbrite

      Just jump in, don't over thinking it, doing it will net the very few basic questions you'll have. There's not much complexity so one doesn't need to plan as if moving a canal. It's as simple as can be.
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      Alternatives Considered

      Bizzabo

      Our team looked at other potential solutions to our virtual shows but ultimately ended on Bizzabo. The security that Bizzabo offers with its customer support team and reliable platform drew us to them. The features provided have allowed us to put on great shows for our clients. They are also actively updating the software keeping it fresh.
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      Eventbrite

      My "go to" for event registration has always been Constant Contact because they don't charge additional processing fees above the standard transaction. If it's a more basic event where I just need to capture name, email, and payment, I'll continue to use Constant Contact over Eventbrite. However, if it's more complex and requires marketing, I would choose Eventbrite.
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      Return on Investment

      Bizzabo

      • Since we have only used Bizzabo for a year we are still learning and figuring out the nuances of it but I would say that one thing it has done is impressed our current clients which makes them want to continue to work with us.
      • We hope to use Bizzabo as a tool to recruit more clients i the future
      • It has cut a third party out of the system as we have our own dedicated platform to use and do not have to rely on a separate agency to use a different platform.
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      Eventbrite

      • A dedicated URL for each event has been easy to use for tying events to editorial content, promotion and marketing.
      • For ticketed events, it has been an easy -to-use system without requiring a lot of training on a complicated technology. It is also competitively priced for transaction management.
      • Whether we have discovered any Eventbrite users via the Eventbrite site promotion, we appreciate it as a recommendation of our event for like-minded event attendees.
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